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Hasbro

2.0
27 complaints

Address

9042 Winthrop Dr, Montgomery, OH, 45249

Customers report widespread product quality issues with toys and games breaking quickly or arriving defective. Common complaints include missing game components (especially timers), poor durability of dolls and action figures, and concerns about inappropriate toy designs. Several customers express disappointment that product quality has declined compared to previous years.

Generated 7 days ago

Common Issues

40% (11)
brokenpoor qualitydoesn't work
20% (5)
missing cardtimer not includeddoesn't work
20% (5)
inappropriatepoopprivate parts
10% (3)
expensiveunbalancedgreed
10% (3)
kicked outmultiple accountsdictionary

Complaints

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Mr. S

Jul 25, 2022
0

I've been playing a collectable card game known as magic the gathering as a teen since the 1990's, I've seen it rise and fall. Some years ago Hasbro purchased this game I like and it has all went too hell with greed and wild behavior ever since, I can't afford this product or even enjoy it anymore as it is wildly unbalanced in game play since hasbro took over.

, especially in this economy. 00 USD a pack! for the same style 15 cardboard cards that other people sell for 3. And what makes it worse is they even plan too seed old sets worth thousands of dollars into future "collector" packs with an unfair distribution and unfair price that will only benefit the rich and no one normal or poor.

And this is yet too come! , Hasbro you ruined my game! Unless your WOTC (Wizards of the Coast)…

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Terri Armstead

May 31, 2021
0

Why are your dolls made inappropriate? I’m not sure what this doll is as it has clothing like a girl and private parts like a boy. It’s not ok to force things on children. Sexualizing children’s toys is unacceptable.

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Melissa Biggs

Aug 10, 2020
0

I’m questioning whether I’ll ever buy a toy from you guys ever again you guys should be ashamed of yourself. For putting a doll out like that troll doll for girls or boys to think that it’s OK for their private parts to be touched you guys are a disgrace for a human being it really makes me never want to buy a toy from your company ever again how are we going to be able to be reassured that you won’t be sneaking some crazy thing in there for our children to see.

I’d like to know how in the heck that doll ever got produced and put on the shelves. Whoever came up with that should be fired and never be able to work around children little less make toys for children Obviously they’re a very sick individual and if your company allow that to be put on the shelves obviously you guys are sick as…

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Harold Tharp

Aug 8, 2020
0

I cannot believe you would design and sale a child's toy that would groom a child to accept being molested. This is hands down the most disgusting and disturbing thing to every be produced for a child! These have to be removed from every retail shelf in the world ASAP!

I am appalled that this was produced by an American company.

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lisa palmer

Feb 5, 2020
0

Seriously Misdiagnosed

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gail missaoui

Jan 28, 2020
0

The monopoly voice bank board game did not come with a bow street card.

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JEANNIE OBRYAN

Nov 20, 2019
0

I hate your commercials saying HAPPY HOLIDAYS instead of MERRY CHRISTMAS. I will never purchase anything from a company that offends most of the country just to satisfy a few whining. griping people. For shame!!!

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Lily

Nov 20, 2019
0

I don't want it to sound like I'm being mean but seriously, MLP g5 is the biggest mistake you could probably make! A few of the reasons why: first off, WHY IN YOUR RIGHT MIND would you discard, in my opinion the best generation of MLP I could think of a million ways to continue it, if that's your problem, if your problem is, it's a tradition to have new generations every ten years, then, ABANDON it it's worth it, trust me.

Second off, just the design, the design itself meh, it's OKAY. But the coloring and features, just, just NO. Fluttershy is the WORST pony to make a unicorn, and twilight cutie Mark is LITERALLY magic, there is no way, no how, I will let the show I know and love be RUINED like this.

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notimportant

Sep 23, 2019
0

lack of email address to send this to hasbro to address their veiled half truths.. promoting myths and lies that have been debunked and all in a blatant attempt to virtue signal and such crap while pulling yet another lame cash grab.

body of what was to be sent to hasbros email

Wow they cant even get basic facts straight either.. nothing like pulling the same lame claim grab BS as others tried and failed miserably with black history month

how so you ask?

They claim things that wouldn't exist without women.. which is absurd speculation for a nonstarter (same again as was attempted for BHM) (using the c&&p at 1.24 mark in the above video

Case 1: Wifi.. they are most likely referring to "Hedwig Eva Maria Kiesler" hom worked WITH George Antheil on the creation of a freq hopping guidance…

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Jaimie Stroud

Aug 14, 2019
0

As a grandmother of 6 grandchildren I must let you know I will not be purchasing your products again, ever. The creation of “Poop Troop” defies logic! Why encourage anyone to play with Poop? What a disaster! I intend to encourage all my friends with grandchildren to boycott any items you make. FYI, my children share my feelings about this. The creator of this pathetic “toy” needs to find another field of employment - immediately.

Jaimie Stroud

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Barbara Brown

Jul 9, 2019
0

Bought the Doctor Drill n Fill today (July 9) for my granddaughter at Target, Memorial City, Houston TX. She ripped into it so excited. In the meantime, my husband put batteries in the drill. The drill does not work. When checking the box, it appears that this item was returned to Target and Target put it back on the shelf.

We only noticed because there was a small piece of tape on the box. We are leaving with grandchild on vacation and planned to take with us and will not return for a couple of weeks. There is no time to return the Doctor Drill n Fill set and the set has been opened and played with as batteries were being put in the drill so the parts are no longer in tack.

I am requesting the we be sent a new drill for this set or a whole new set. This is a grandparent nightmare as we…

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Carol Annunziato

Jun 16, 2019
0

June 16, 2019

I recently bought a new Scattergories game and was shocked to find after spending 14.95 at Walmart the timer was not included. The excitement and fun of playing that game was caused by that timer. I have been playing with family for years but the kids ruined the game so I purchased another. Iam disappointed it only has an hour glass. I want the timer that ticks real fast at the last few seconds?

My address is 55 Henderson St SW, Marietta, Ga. 30064 I live now in a Senior building and wanted to teach the others the game.

What can you do for me?

Sincerely, Carol Annunziato

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Lisa johnson

Jun 11, 2019
0

I constantly get kicked out of any iPad games by your company. I don't have this problem with any other iPad games. It has been with the bingo games, I have up graded my internet, updated any time it was requested by the bingo gams.

It stinks just taking my tickets and then getting kicked out of a game. I rate the games a zero.

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Hemant Patel

May 1, 2019
0

Hi, Just trying to figure out what happened to my order of 2 boxes of Magic the Gathering War of the Spark Mythic edition which I placed at 3:00pm on May 1st. I ordered 2 boxes and paid for them.

Then later after work I checked my ebay account and the order had disappeared. Please see the attached screenshot. Thank you, Hemant

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LINDA VOTO

Jan 16, 2019
0

I HOPE YOU CAN HELP ME. WE HAVE OUR 3 YEAR OLD GRANDDAUGHTER LIVING WITH US. FOR CHRISTMAS SHE GOT A REALFUR WHITE DOG. AFTER TWO WEEKS THE DOG DOES NOT WORK WE CHANGED THE BATTERIES AND IT STILL DOES NOT WORK.

THANK YOU FOR YOUR HELP. PLEASE LET ME KNOW .

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Shana Slate

Jun 6, 2018
0

00) This doll is extremely poor quality not like the other Baby Alives that we own at all. She only cryed once dispite my daughter feeding her water via the juice box and the worst part that after just 4 hours of play her hair was a tangled mess- I am so very disappointed with the poor quality of this doll. 00 I expect more!

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Daniel E. Abbey

May 29, 2018
0

I was playing the online Risk game and people are playing wirh multiple accounts. I was down to one space with 1 troop on it and the player didn't take me out as they should have so the other player could beat me and take my cards.

I have experienced This multiple times. This makes no sense and is bullshit! Fuck Risk and Fuck Hasbro. I will never purchase a Hasbro product again. Neither online nor a physical product in the store.

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Naomi Fox

Feb 18, 2018
0

I bought my daughter the equestrian girls dance collection and with one day 2 of the figures legs have broken off and there is no way of fixing them back on. I have one upset 4 yr old and a angry parent. this is the second time this has happened with these figures as she recently had one which broke that I put down to rough play but this time she took good care and was very gentle playing and they have still snapped off.

how do I go about filling a official complaint ?

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Zack

Jan 20, 2018
0

I have been a lifelong Hasbro fan, singing your praises all over the world.

However, it has recently made me a fool due to the company cutting corners. What specifically I am referring to is the timer, or lack of one, for the wonderful game "Scattergories". If I have to explain that the suspense the timer provided was the cornerstone of the game.

Sure, superior linguistic skills to play the game are paramount to the game however, come on, the timer with no numbers or warning signs that the three minutes were up is what i specifically praised. Now, I recieve a game with an hourglass? A passive timer?

If you are playing the game then by default your are not watching anything else but, the list for answers or better answers of double word scores. I am just saying, the $1 store sells a timer,…

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Lisa Kennedy

Jan 1, 2018
0

I bought the Big Bang Theory version of Cluedo for my granddaughter for Christmas.

Unfortunately the first time we played it we found the card for the tooth brush was not in the box. There were two metal toothbrushes!

Please can you send this card.

Thank you

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Anthony Hemann

Dec 30, 2017
0

I got some of your Star Wars action figures, and I am disappointed to say they aren't like how you use to make them. The pegs don't even fit, and the joints are so limited. When the Star Wars : The Clone Wars television show came out; you guys made the clone action figures with many joints. I missed how you guys use to make them. The pegs also no longer fit where they are suppose to go. When they do fit, it is too hard to keep them in. A child or a preteen should have no problem with assembling the action figures. The Multi-Troop Transport (M.T.T) contained droids with even non-movable legs, too.

Do you remember the old AT-TE you guys release...Why don't you guys make action figures like that anymore? Please go back to how you use to make action figures and action figure vehicles. Please…

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Lina

Oct 24, 2017
0

My 9 year old purchased the fantastic gymnastics game with his birthday money yesterday at wallmart. As he misplaced his bill and as we found out that the red button doesn't work we took it back today for an exchange.

We brought another one home just to find out that not only the red button doesn't work again the yellow button doesn't work all the time. This game is way too expensive to give all these problems and my son is very upset now because we don't have a bill for it and this is where he decided to spend his birthday money.

What do we do now?

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yigal horowitz

Oct 22, 2016
0

We purchased a Hasbro scrabble deluxe wooden edition some years ago in the USA. We currently live in Israel. The stickers used for identifying double word score, double letter score, etc... are flaking off. It is quite annoying. Can you help us?

Is it possible to buy new stickers which could be glued on, or will the company replace the entire game due to warranty?

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Eileen Reid

May 1, 2016
0

We bought the baby alive doll (one that eats and poops play doh) we read all the instructions and warning about do not put foreign objects in mouth as obviously the doll will not work with this. My granddaughter put her finger in to push the play doh and it got stuck (for over a min).

Very swollen and red, scared her too she doesn't want to play with it. There should be a WARNING about this. Not just a little one about foreign objects, pretty sure meaning don't feed it other stuff than the play doh it comes with.

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Barbara Koehne

Apr 7, 2016
0

I purchased the Hasbro firehouse Town. It came with a dog that poops. I feel this is most inappropriate toy to have for a 4 year old to deal with. I feel that you need to send us something to replace the dog.

I understand the Firehouse would have a dog which is appropriate but not one who poops. I would appreciate your prompt reply. It was very hard to explain to a four year old who loves Hasbro Duplo products ie. Batman, Spiderman etc.

We have purchased most of the age appropriate duplo since my grandson has a speech learning disability so these toys are one of the things he truly enjoys playing with.

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Kristin Dorman

Mar 17, 2016
0

I just bought my 5 year old daughter the twilight sparkle equestria girls mini slumber party set. Literally, an hour ago. It is broken. Her leg snapped off. No rough play. Calm play, and then sadness. She got to play with it for 30 minutes tops.

Now it's broken and can't be fixed. So now I have a sad kid with a broken toy. Waste of money. How can I contact the corporate office with my complaint?

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Edward Capshaw

Feb 20, 2016
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I'm a very serious Star Wars collector and last October I decided to add collecting 6" Black Series figures to my collection. Since that decision I have acquired many figures through online and various stores. To make a long story short, I recently found the entire new series at my local Wal Mart and bought them all four.

The old man Han Solo was broken and he marked the third 6 inch black series figure that I purchased that has been broken. Guys I know you don't care about a single collector like myself and don't expect anything, just thought you should know that it's disappointing that I keep wasting my money on poor workmanship. I'm not giving up yet but please try to do better.

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Donna Bevan

Jan 10, 2016
0

Occasionally, I will have a letter appear on the scrabble board and I cannot remove it. It does not interfere with the actual game play, but it is annoying. Today, I was playing scrabble, while using the English dictionary. I kept getting notes to me that the words were not in the French dictionary.

When I looked it was the French dictionary and I cannot remove it and replace it with the English dictionary. I did not have these issues before the update. Also this was the only online game that I paid for and that upset me. I will also file this Hasbro complaint with the corporate office.

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Angela DiPasquale

Dec 28, 2015
0

I bought hungry hippos for my grandchild. 2 of the hippos failed to spring. Brought it back. I did not purchase another because the product was so poorly constructed, I didn't expect another to be any better. I work with children with special needs, and the product I purchased 10 years ago is still working.

Needless to say, I am very disappointed. 99 I paid for it.

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Anonymous

Apr 7, 2015
0

We bought some good stuff from Hasbro for our kids and they really loved it. It was worth to see a smile on them and that told it all. Recently for my little girl, we bought my little pony princess twilight sparkling kingdom.

OH what happiness it bought to her, I just cannot express, She simply loves it and wouldn't let go off it. Thank you Hasbro for making such delightful things for kids that they really love and don't spoil them either.