Sharp Customer Service
Rated 1.5 of 5 Stars
Based on 2 Complaints

Contact Sharp Corporate

Toll free phone number: 201-529-8200

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Sharp Contact Information

Report complaints to corporate and get satisfaction

  • Sharp headquarters address

    • Sharp Corporation
    • Mahwah
    • NJ 07495
    • United States
  • Company website

  • 1-800 phone number

    201-529-8200
  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top Sharp Complaints

Browse more than 2 reviews submitted so far

20

Useless customer service from Sharp technicians. My A/C is out and nobody will fix it.

40

On 1/9/16 I was scheduled for a delivery of a 55" Sharp TV from 10:30A-12:30P (Order # BBY01-775454036749). Delivery was confirmed by email and a phone call the night before. I received a phone call while I was in transit to my residence at 9:00AM stating that the driver was there for the delivery and to return his call which I promptly did 3 times but he would not answer his phone. This is an hour and a half early. This is unacceptable. When I called the 1-888-237-8289 number numerous times I was told my delivery was in transit.

This was completely false information. Only until the last call, which I was kept on hold for 45 minutes, was I told that my delivery had gone back to the warehouse and i would have to reschedule the following morning. The driver would not wait until 10:30. His name was Brian. His cell is 267-970-9672. Brian also said he was at my house at 10:27 which is a complete lie because I was there from 9:50 with my door open and NO ONE CAME. I was also told that this is the problem of the warehouse and not Best Buy. I purchased from Best Buy not the warehouse.

I would like to know how I am going to be compensated for the lies I was told and the complete waste of my time? I would also like to say my delivery was completed today (1/16/16). Again it was delivered an hour earlier than my appointed time which was supposed to be from 10:30-12:30. However the driver did call to say he was on his way and would be there in about 1/2 an hour, which he was, but had I not been there he said he would have waited until the appointed time.

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