Air Canada

My flight AC8062 from Vancouver to Kamloops on December 7th, 2023 at 9:20pm I experienced substandard customer service by both flight attendants on flight.

The male attendant was rude when I was inconvenienced by someone being in my seat.

Him and the female attendant decided without my consent that I would just sit in the seat the other passenger was supposed to be in.

I pre-booked my seat specifically and was not happy I was not even given an option.

Between the snarky comment that the male attendant made to me in front of other passengers and the dismissive way my seating was handled I was very disappointed with my experience on this flight.

I’m not looking for compensation in any way.

I just wanted to voice my concern that your employees are treating passengers in this way.

The…

The flight double booked my and my companions seats.

Someone was already sitting in our seats but had the same number assigned.

I even showed them the boarding pass on my phone, and their printed ticket had the same #.

We showed this to the flight attendants, who got assistance from a lady/employee we saw at the gate.

I did not catch her name but she had a red vest on, glasses and looked to be south Asian.

She told us our seats were in row 20 as opposed to row 18, which is fine.

But I wanted to make her aware that the seats had been double booked and tried to show here the boarding pass I had, multiple times to address the problem in the future, and she was dismissive and very rude!

This was my first time flying Air Canada and from the double booked seats to the it left a horrible…

Very Cheap/Poor/Low quality/Zero Customer satisfaction and totally disgusting Service by Air Canada.

I also raised online complaint to Air Canada official Website having Case No-CAS-6887015-Z9M6R3.

But.

Still no Response by Air Canada.

Not Recommended anyone to travel with cheap Airline.

I purchased 3 all inclusive packages on Aug 23, 2023 for my son, his girlfriend and friend with my credit card.

Everything was fine.

Confirmations were sent by Air canada that reservations were booked.

On Sept 15 day of departure, they get to the counter and are informed that the transaction was declined by my bank.

My son immediately called me.

I then proceeded to call my bank and they guaranteed me that Air Canada were paid in full.

The flight was scheduled for 8:15 am.

Their office only opens at 8:00 so this resulted in them missing their flight.

As my son called Air Canada as they opened, they also told him that it was my bank that declined the payment and they got no money.

I again called my bank and they supplied me with authorizations and told me to send them my bank…

When we left Punta Cana on August 4th 2023, to fly into Toronto Pearson airport to catch a connecting flight to Deer Lake,NL, we missed our connecting flight because of delays in Punta Cana and in Toronto.

Our flight was delayed approximately an hour in Punta Cana, and was supposed to arrive in Toronto with an hour and a half before our connecting flight to Deer Lake, but before we even got off of the plane in Toronto, we had a rescheduled flight itinerary for another flight to leave at 9:30 am the next morning, August 5th.

Therefore, we had to stay in Toronto overnight.

We were upset, due to the fact that myself and my family members were supposed to be at work the following morning, and we would not make it back on time.

When we approached the customer care desk to see what we needed…

My Refund has not been processed after 3 months.

Date -18th May 2023 Coupon 014 4245087874 /C1 - Amount CAD 16

Date 12th June 2023 Coupon 014 4246546528 /C1- Amount CAD737.

90 Grand TOTAL : CAD752.

90

As per the mail received , the amounts were to be credited within a maximum of 2 billing cycle of my credit card.

However, even after 4 cycles the amount is not reflected on my credit card.

I am trying to speak at the call centre and despite holding for more than 1 hour on an international line , it was not picked / transfered to an agent.

It is becoming very difficult to contact AIR CANADA.

The reservation office simply refuses to hep stating beyond their work profile .dont know where to go.

Best Regards, Khurram Waheed

Dear Aircanada,

Please reply my case number CAS-6479658-G2Z6C8 about baggage charge at YYC airport

Tks n brgds, Vo Dinh Quy

Flight cancellation at last minute.

Our Booking Ref: 6PVDRF 19/7/2023 :AC 311 was cancelled when we were at the departure gate.

Our baggage checked direct to Sydney at Toronto airport .

Paid CAD 90/- excess baggage fee.

We were re booked for YUL/NRT for 20/7.

Had to be in a que for 5 hours to get our accommodation/transport at YUL airport.

We had to get our baggage with us again.

We were rebooked to Sydney via Tokyo and MEL and MEL/SYD.

At MEL we had to get our bags again, follow security procedures prior boarding to our flight to SYD.(QF 418).

We were anxious and inconvenienced due to this last minute flight cancellation at Montreal airport.

We request you to please consider compensating to all we had to undergo due to last moment cancellation of our flight YUL/YVR.

Nihal and…

So first we travel from yellowknife to timming they cancel the flight and the settle us in the night flight that is 1 am in the morning and then we reach Edmonton at 3 or 4 and our next flight is 10 so we have to stay 8 hour there we talk with them that can you guys provide us accommodations or food they said you have to do it online and then so how we reach Toronto and then out flight from Toronto to timing is cancel and they said we can adjust yo in flight but yours bag is not coming today .

We try to talk with them they are so rude.

Highly disappointed

I was on my way home to Toronto from New York.

I was on Flight AC 727 from LGA Boarding time was 20:10 Dec 22.

2019.

I had the use of a cane to assist me with walking because of a Knee replacement.

I had priority boarding, which allowed me to first boarding. there was an announcement telling passengers to check their oversize luggage because it was a full flight .

I checked in my luggage as was asked, I placed my winter coat in the overhead cabin later a passenger arrived with a large piece of luggage.

One of the stewards removed my coat and placed it on my lap, she then forced that piece of luggage in the cabin, and walked away.

I asked her what was I supposed to do.

She returned 5 minutes later and told me that there is space at the back.

I asked her how was I supposed to get…

The airliner flight number AC847 at 13:10 saturday 9th November was caught & documented spraying toxic chemicals over the UK, Aluminium, barium, strontium, & much more..

We did not consent to your actions in the slightest, causing cancer. i have a YouTube channel showing the truth regarding chemtrails and why they are being used.

I booked two flights for myself and husband from YYZ to Pittsburgh on 4th August 2019.

I knew it was a non-refundable ticket at the time of purchase.

My husband suffered a major heart attack before our travel date Sep.

08 2019, I contacted the agency that I booked through, they referred me to Air Canada.

I asked the agent to cancel my husband flight only, instead he cancelled both flights.

I had to purchase a new ticket to travel to the same destination and was told that that my case for refund is open.

I wish you can look into this case as I am now stuck with a credit card bill and just received an email from Air Canada stating that I wouldn't receive any refund.

My claim ID is; 457978 Confirmation 1a843c99bb4c.

Thanks for looking into my complaint

You cancelled my flight Sept 13, 2019 @ 22:14 for 06:00 from YSB to YYZ this cause me to make alternative arrangements as I had a fight @ 09:15 to Jamaica Sept 14, 2019.

Too late to rent a car, had to get into my vehicle and drive to YYZ for my fight, I had not slept and was very tired to drive 4 hours.

Hade to park at the YYZ airport as I had no time to make other arrangements.

My return fight Sept 22 21:30 from YYZ to YSB I could not take as I needed to drive my vehicle back home.

This cost me lots of money and stress.

Parking was $251.

00.

I want to be refunded the full amount of my fights for $364.

14 and the cost of parking.

Air Canada has inconvenience me so much.

Booking ref: R8LPGI.

These events will go to the media if nothing is done to compensate me.

This is not the…

my return flight was delayed for 5 days with out notice till i arrived at the air port in gander newfoundland . i had to get a hotel and food plus transportation to and from air port .expencies i had not planed for .both my self and daughter .

My luggage was lost so I filed a claim with Jose in the Columbus OH airport.

When I called to check on my luggage the next day, I was told there was NO Claim filed???

So, I filed a claim again.

It has been almost 48 hours and nobody I have talked to can tell me where my luggage is or when it will be delivered to me.

I asked to speak to a supervisor.

I was told there was not one available but they would call me back.

Surprise....

My daughter booked a flight with a return flight for 2 days later, but accidently booked for a month later.

She said she hadn't changed the month though.

She realized when she went to confirm flight home.

We called air Canada who didn't care and said we would have to pay for a new one way ticket for next day.

The original flight was from PG to Lethbridge at cost of $670 then they charged is a further $560 to send her home this trip wasn't a pleasure trip, it was for a Neurologist app as she has Epilepsy.

I tried to complain on phone and they won't let me speak to anyone.

They said fill in dispute onlone So did that and nearly 4 weeks later, hear nothing☹️☹️☹️☹️ Very very disappointed with Air Canada

When we arrived back from our vacation that was April the 28th 2019 we filled our the Form on the internet saying that we had 2 baggages that were damaged and we sent pictures of our Baggage our first attempt was on April the 30th then a second claim was made on May the 2nd. and a third claim was sent .the case number for the May is 1594742-g0m6t9 and the claim for July is 1715991 -c4p1j7 I do not know why it seems to take so long to solve this problem I have called several times regarding this issue when we call Air Canada for this claim it is always India who answers us as the language barrier is difficult to understand them I would appreciate it very much that someone can look into this issue that we are having with Air Canada my e-mail is gordon.flynn@yahoo.ca or my telephone number is…

This is my last flight on Air Canada.

I hav been loyal customer for years but your service and staff attitudes are the poorest I have experienced.

My air Canada Luggage is going in the garbage.

I bought that to support your airline only to be disappointed.

Thanks for letting me know my fare class is not good enough for reasonable connections and that I am forced to sit for hours while other planes leave for my City.

Thanks for letting me know.

I know know where we stand and do not want to hear from your group again.

BYE

I have been trying for 5 hours to make a reservation.

I am told to wait in the que for a returned call.

I am on a Mexican phone I left that they need to dial 011-52-331-8395648 Obviously they were not able to do this.

If I stayed on the line my phone data would cost me more than the flight.

It is on the website that there is only one seat left on this flight at $366 I would like to know if I lose the flight or cannot get it at the rate when I wanted to book the flight what is Air Canada i going to do to compensate me for this matter.

Clearly ÀAir Canada has no regard for its clients time and patience's.

1.

I was discriminated against due to being disabled by air canada staff mainly in my stop in Calgary.

First the two staff pushing me in the wheelchair were complaining I was too heavy when they should have used the electric back part to the chair.

I was told by a staff member that I should't be travelling since I was disabled.

I was left in a wheelchair that I was not able to move in and left away from the gate.

After 20 or more minutes of trying to get the attention of an air canada staff member a woman came over and I asked her for assistance to the washroom and she replied she was too busy and had to attend to passengers needing assistance coming off the flight however she walked away went back to talking to her co workers leaving me to pee in my pants.

She never sent anyone else…

There were 8 of us traveling together are flight 186 from vancover to TORRATO CONECTING TO FLIGHT7538 TO PHILA.

OF WHICH WAS CANCELLED.

WE LEFT VANCOVER 15 MIN.

LATE BOARDING WAS LATE, PASSANGERS BEFORE US STILL COMIG OFF PLANE, ARE BAGGAGE WAS NOT EVEN LOADED WHILE WE SAT .

THAT WAS A12;45 DEPARTURE WE LEFT AT1;15, WE WHERE 10 MIN FROM, AIRPORT WHEN CAPTAIN TOLD US GROUND WAS MAKING CIRCLE BECAUSE OF BAD WEATHER, WHICH WE WHERE FLYING STRAIT WHICH WAS THE FIRST LY, THEN MIN.

LATER WE WHERE TOLD FLIGHT WAS CANCELLED, WHICH WAS THE SECOND LY.

WHEN WE EXITED THE PLAN WE WHERE TOLD TO GET OVER TO THE RIGHT TWO YOUNG LADIES WHERE STANDING THERE ASKING OUR NAMES AND HAD ARE TICKETTS ALREADY MADE UP, WHICH MADE U THINK ,THAT THEY ALREADY KNEW WE WHERE NOT GOING ON THE NEXT FLIGHT.

THEY…

Boarded AC0933 CUN-YVR departed 2019-05-20.

I ordered 1 (one) chicken soup Time: 02:31:35 2019-05-21 and I found out later that I was charged from my credit card the amount of CAD39.

85 for just a soup.

I still have the receipt order # YVR 654756/8/10.

Am I overcharged ?

I think for just a soup, I find it too expensive.

My wife and I had a trip booked from Toronto to Las Vegas from May 12th to May 17 2019.

Our flight leaving Toronto was dalayed for 6 hours and that screwed up our plans big time because of a bachelor party I was supposed to organize.

By me being late and in charge of the party all of our plans had to be changed last minute and it ended up costing me.

On the plane they gave us a we are sorry card to fill out to get a discount code for future travels in the next 13 months but we will not be travelling till then.

Instead I would like a monetary reimbursement.

You can reach me at 1-819-279-7572 Dale Lyssan

April 29, 2019 AC 1897 Las Vegas to Vancouver - The pilot announced that they are doing refueling on the plane.

We waited while inside the plane one hour.

Our next flight is AC 296 (Vancouver to Winnipeg).

That is why when we arrived in Vancouver we are already late in our next flight which is AC 296.

The crew said our next flight will be the following day which is April 30 at 3:45PM (AC 8622).

We stayed inside the airport for 20 hours.

Why we didn't get accommodation from the airlines.

They said that it is our own expense if we should get a hotel.

It is not our fault that the flight was delayed from Las Vegas, and why we should suffered a 20 hours inside the airport.

My hand carry on luggage was delivered the next day which is May 1, 2019.

It is very hard for us for that…

Mr.jaspal Singh kajla is living and working in Canada on tourist visa illegally in Toronto,Ontario