Paul Barger
I reserved a queen preferred room at the Venice motel. I chose preferred for the extra amenities. It had NONE 2 bars of soap is it yet I was charged the preferred deluxe rate. The entrance door was not very secure and you could see outside when locked not very safe at all.
The hotel owner must be trying to recoup money lost from the hurricane and the remodel. This was $180+ room and it was discounted. It wasn't worth $75. I wanted the hair dryer for wife, and coffee maker for me besides bath amenities.
We left that stuff at home because it was supposed to have it in the preferred deluxe which it did not. The phone did not even work not that I needed it. Look if you are not going to offer the extras with the PREFERRED DELUXE room then don't FALSE Advertise IT.
I was lied to and cheated…