Motel 6 Complaints Continued... (Page 3)310+ reviews added so far. Upset? Call Motel 6 corporate: 1-800-557-3435
I have stayed at multiple motel 6’s and I have never had this much trouble. The staff at the San Dimas motel 6 off of arrow hwy. in California has given me the hardest time. Guest services the people are rude, one of them tried lying to me saying there is no iron and ironing board,I got overcharged on a night. I also asked for a room downstairs due to me being handicapped. I can barely walk on my right foot and the front desk put me way cross the parking lot right in the middle room up stairs. They were snarky with the comments and just all over rude.
I had requested the day before to have the room fully cleaned.I had been waiting all day for service so I finally went to front desk and Jasmine was rude so was the housekeeping supervisor. So I removed everything off the bed and left i came back room was cleaned but they didn't GIVE ME FRESH SHEETS INSTEAD THE SAME SHEETS WERE PLACED BACK ON THE BED JUST NASTY IM HIGHLY PISSED NOT SANITARY AT ALL!!
Motel 6 in pekin il .staff jus rude no tabel in room hard wood floors cold. Stayed 3 days only asked for towels .spiled my kool aid on counter in bathroom wiped it up with wash cloth no rug to wipe feet snow tracked in floor was wet used dirty towel wipe up floor at check out. Charged me $13 for wash cloth and towel damage .unbelievable should of left mess on counter and wet floor maybe they can purchase some paper towel or napkin and Door rug with my money they riped me off for
Dirty floors then found drug needles. Quality of motel 6 is just seems to be continually going down. I travel a lot and use motel 6 is occasionally usually when I'm traveling from site to site. After my last couple of experiences not just that this location I'm seriously considering not using them ever again. This is where I move these needles to I found them in the bedspread when I went to turn down the covers.
First how do I rate a zero star rating for my stay at Motel 6 Palmdale CA; Jan 5 - 9. My confirmation #HJCX5LPJFF was confirmed through Orbitz #740263491551. There were two nights that I was awoken by frightful events and very loud guests. I would like a full refund of $346.21 through Orbitz or Motel 6. Please refund the credit card used to hold this reservation. Thank you.
I was staying at the norcross ga location off Oakbrook parkway and I had guest over and me and my guest was Harassed by the security guard first he sat right in front of my room there was no noise or anything of that coming out of my room he looked at all the License plates down asked for all our ids and we gave them to him then he asked me to pack up all of my belongings and leave the Property so I did as I was instructed he had no reason to keep me off of the property and kept asking me and my guest have we been at the red roof inn the same morning everyone stated to him no and this all happened after he sat and watched my room for 2 hours and stated once I left da property that he would call the Police I stated to him he could do so because I didn’t do anything wrong and I left the property this happen at around 6am I’m 01/10/2
Third time where NY money NO HOT WATER TWO DAYS DIDN'T CKEARN THE ROOM NO HEAT YOU PEOPLE IN ME TWO DAYS !!
Where is my money for two days NO HOT WATER AND MORE
motel 6 in chambersburg, pa. i checked in the middle of the night and the guy that checked me in flirted with me (very unprofessional) and made me very uncomfortable. I left after 4 days because hair dryer didnt work, tv didnt work, no internet connection, along with very noisy neighbors. When I checked out I asked for a refund and the guy told me the manager wasnt there and he couldnt issue a refund. I tried to call several times after that and was always told the manager either wasnt there or was at desk but could not answer phone. I hae a balance of 149.85 remaining on that account.
I am either asking for a refund to my card be made or transfer my remaining balance to the motel 6 in hagerstown, md. i can be contacted at 717-491-6405. The account is under tamara mae Beeper at the one in chambersburg and the one in hagerstown is correct and under Tamora Beeler.
I would appreciate a resolution to this matter.
Two weeks ago I put this in still no work from thus company. I paid for service didn't receive what I paid for. Two days no HOT WATER.NO ONE CAME TO GET THE TEACH OUT. NO ONE CAME TO WIPE. THEN CHANGE THE ROOM HOUSE KEEPER USE SAME WAGE CLEAN THE BEDROOM CLEAN THE REFREZZER. HEATER DIDN'T WORK ONE THAT RUNNING THE PLACE WANT TO BRING IN A SMALL HEATER. YOU PEOPLE OWN ME TWO NIGHT STAND. $90.00
The staff is very rude , gives dirty looks, laughs under there breathe..the feeling makes people very uncomfortable. The times I've checks in live gotten shady looks n facial expressions. Seems like they dont like other woman..really stank attitude. If you can plan they say that they'll have somebody come up to fix your complaint they never do you ask for something they say they'll bring it they don't when you call they get an attitude and tell you you have to come to the front desk
I been here in Kalama off I5 , 11-28-2018 first no housekeeper didn't clean my room the towels dirty with someone foot print. Had to stay four more days still there. And this morning No HOT WATER, No one came to say there no HOT WATER. I just hear when I was in the office. I spent $456.00 . There Do You Think This is RIGHT ?? I understand thing have been break down, This kind of money even less a day I do want what my money paid for. Make this up give one night free. I'm not only one standing there.
Last week, Saturday Dec 1, my girlfriend and i stayed at Motel6 in Astoria, Oregon. She was a bit ill so we decided to stop early and get a room. The check-in girl, Kylee? said she had a room on the second floor, room #219. SO i paid and went to see the room. it was half empty, like something large had been taken out. The room was very chilly, since my girlfriend was not feeling well, we decided to stay. I told the duty manager/checkin girl about the missing furniture. no table, and only one tiny chair...Noting that half of the motel rooms were empty, i asked if we could get a table for the room, she said no, i asked for a second chair , she said no. I asked if we were expected to sit on the floor...she said nothing....then something about corporate. The room was very chilly, and we had to spread out all the bath towels on the bed to try to get warm. the heated cycled on/off constantly all night unable to heat the room. Half the rooms remained unoccupied the next morning when i told my complaints to the new desk manager/checkin lady. She said she was sorry and offered me the number to call guest relations for Motel6. Which i did 2 days later. I spoke to a Tyler,,,,he was courteous and took down my complaints....said he would forward my complaints to corporate. Also he sent me an email, but when i responded to the email it got bounced back to me saying no such or valid email address. So now i am writing here.....We will never stay at Motel6 again.....
im suing motel 6 150 northwoods manteca ca....ive lived at this location for 1 1/2 yrs... the owner sam pockets my.payments...charges me city tax everyday....after 28 days your exempt. he enters my room unannounced ..maintenance got paint all over my car.. he lies about money paid...he tells soooo many ppl my personal business...gives keys to my room to just anybody....lots more....
I have been staying at Motel 6 for several years and never had an experience like the one I did in Huntsville Tx. I rented a room on Wed and paid on my debit card. The next day I told them that I would probably be staying a week since the room was clean and they charged me 300.58 which was a fair price I thought.
Monday night there was loud fighting all night and it was very disturbing to me since I have PTSD. This caused me to start having panic attacks and I couldn't get calmed back down so I had to get to the hospital for stabilization. I left early Tuesday morning and as soon as I was checked in at the hospital I called the front desk. I had taken everything out of my room and left the keys on the desk for the maids since I was sure that they would keep me there so I wanted to make sure they knew I was gone.
I explained my emergency situation with Rachel the clerk and told her that I would not be able to stay the last 2 nights and I would like my money refunded. She refused to work with me and insisted that I needed to sign a paper to get the refund. I explained to her that this was impossible since I was in the hospital in Dallas. I live on disability because of my PTSD and can't afford to pay for a room in which I wasn't able to stay in.
I have no problem paying for the nights I stayed in but not for the 2 nights when I was at the center. I have disputed this charge with my bank. I hope that this can be resolved in a timely manner. I am also planning on filing a complaint with the housing authority since I am on disability and these additional charges are clearly taking advantage of my unfortunate situation.
I was checked into a room with no microwave or fridge after I reserved one because I will be staying long term in the area..the next morning the manager agreed to move me to another room and all I had to do was pay the $34 difference so I went to that room and it also did not have the microwave or fridge so she put me in a kitchenette and said she would adjust the price since it was their mistake..I was told as long as I didn’t check out over the holidays my rate would stay the same but if I checked out and back in my rate would go up..once my week was up I was charged full price even though I was told it would stay at the move in rate..called to speak to manager but got a different manager and she was very rude and said that corporate rates went up and if I didn’t like it I could move to another room or switch hotels..I went on to explain how my room was dirty when I moved in and have all the pictures to prove it..there was trash under the cabinets and the cabinets and fridge were dirty,the floors were dirty and I found roaches in my room,,my trash was changed and no new trash bag put in Can afterwards,,room has not been cleaned properly before I moved in and still has not been cleaned in the week that I have been there..the sheets have yet to be changed and to top it off my heater went out..I believe they could do better on housekeeping and if you tell someone you are adjusting a price and that it will stay that until u check out then you should honor your word as a business professional..I don’t know what you plan to do about it but something needs to be done because I cane a long way and have always enjoyed my stays at motel 6 in Texas but this has definitely not been an enjoyable stay for me.:I will be a long term guest spending a lot of money there if my problems would be taken care in a proper manner otherwise I can just take my money and business elsewhere..thank you misty zeledon(409-460-3923)please feel free to contact me via text,phone or email about the situation as I have till the end of this week before payment is due again!!!P.S.i am renting a kitchenette also and the price is $350 week for a hot plate that is also missing a knob..this is just ridiculous!!!
Recently booked a room to accommodate a late arrival flight. Several weeks prior to my arrival, my travel plans changed and I called and cancelled the reservation, spoke with a professional gentleman, I was well within the window for cancellation. On the date of the cancelled reservation, my card was charged. When I called to inquire as to why, the very rude person told me that I had 2 reservations and only one had been cancelled. When I called to cancel, the gentleman who answered (he was very kind, did not ask "which reservation" nor did he state there was more than one) I travel with one child, I would not have made two reservations. When I told her that was ridiculous and obviously an error, she curtly told me that the manager was on vacation, but she would not refund my money because of the special event that was occurring the weekend of my cancelled stay (Balloon Fiesta). That explains why it was very difficult to make the ONE reservation at any hotel in ABQ that weekend, Motel 6 was the only option at $130, which isn't exactly cheap for a "budget" hotel. I don't generally stay at the chain and after this experience, I never will, nor will I recommend. If I could give zero stars, I most certainly would.
On the 24th of October at 430am I was GOING to extend another nohjt. But know was at the front desk. I waited 15min, I had to go to work. I left my things in the room which I shouldn't of. I talked to the clerk who was working at the time on the phone. And he was ok with me extending. I go back to the hotel after work and they tell me I can't stay there any longer. Because I was rude to the clerk? I don't ever remember being rude. I've been a customer for years now.
I checked in at 3pm and at 5pm a man at the door asking for "Chicago" being as I do not associate with any " Chicago" I did not answer. At 7ish the man came back and I answered and he told me I was lying and tried to enter my room which my fiance stopped. Twice more people came to the door whom I did not know so I called the office to ask for security to monitor the situation. An hour later I got a call from the rudest front office lady named " Jessica " who demanded I come down and show my id which was already on file or else I was going to be kicked out. How the hell do I get threatened with being kicked out when I'm the one being harrased and Im the one who asked for help rectifying the situation I did not create . Worst customer service ever - will gladly stay on the street next time than be talked to like a child/criminal after paying for a room to not only be harrased by transient hookers and John's but also by the motel 6 employees.
1709 Edgewood rd Edgewood Maryland...The bathroom was extremely dirty floors had not been mopped and very sticky, no towels in the room and when I went down to ask for towels I was told i had to wait until 9am when cleaning people got there.
I work for a company with a corporate pus discount card so we stay at motel 6 all over the United States and this was by far the most unclean with the worst customer service possible.
All day we haven’t had any water. I feel like if I’m paying this much to stay here ; then we should have some water by now . Nobody can shower or use the bathroom like it’s ridiculous!
I checked in MOTEL 6 in brooklawn, new jersey, AND the room was HORRIBLY DIRTY. I'VE stayed here before ND the room was just as DIRTY. They DO NOT clean the rooms WHATSOEVER. There's mold in the bathroom, I've seen cockroaches, I had found 2 hypodermic needles in the room, blood on the walls ND floor. The sheets on the beds were DIRTY, CAUSE they didn't change them, the floor was disgusting, we swept it ourselves and couldn't believe the pile of dirt that we swept up, THE PILE OF DIRT WAS SO BIG THAT THERE'S NO WAY THE FLOOR WAS SWEPT PROBABLY IN LIKE MONTHS. IM NOT THE ONLY ONE WHO HAS BEEN COMPLAINING ABOUT THESE ISSUES, IVE TALKED TO MANY PEOPLE WHO HAVE BEEN STAYING HERE ND THEY HAVE HAD THE SAME PROBLEMS, IF NOT MORE. I KNOW THE STATE INSPECTION RECENTLY FINED THE MOTEL FOR SOME OF THE ISSUES I MENTIONED ABOVE. SOMEONE REALLY NEEDS TO DO SOMETHING ABOUT THE DIRTINESS OF THIS MOTEL. THEY NEED TO FIRE THE CURRENT CLEANING PEOPLE ND HIRE SOME NEW EMPLOYEES, ONES THAT ACTUALLY CLEAN THE ROOMS!!!!!!
Check in about 1030 til 10:00 pm the first room TV was to dark to watch. Second room TV didn't work at all.third room don't know they just told me I had to move again and fourth room where I slept was ok and I got there at 1230. Finally guest behind me had pets and they barked all night long so I couldn't sleep
I was carjacked in your parking lot by armed gunman and lost all my belongings and my car was stolen. I have terrible PRSD- and the worst part is there was another carjacking in that parking lot just 3 days earlier. No accommodation was made to increase security or cameras.
It has also caused serious financial hardship
My son and daughter Ruban and Veronica Marino I pay for them a room for three days at Motel 6 in San Bernardino California I called to check on them 15 minutes ago and employee question me about who’s in the room I know who’s in the Room Because I paid for the room for Ruban and Veronica Marino I am the father in law I shouldn’t be questioned by a snotty Rude employee of Motel 6 when I’m calling to check on the well-being of my children and I think you guys need to have a talk with your employee he’s a mail he wouldn’t give me his name and he was very Un professional You guys need to do something about this person that you guys have employed there
No security latch no battery in,fire,detector my men,are fighting the Carr Fire and this chain of motels doesn't care enough to provide me with a working fire detector. The fire extinguisher is also,empty. Cockroachs flies in the room. I'm going to sue this company.
My name is Jamie Bourne and I’d like to complain about a few situations here at motel 6 north on 7277 N Camino De Oeste, Tucson AZ 85741.
First of all, I’d like to say that I’ve been staying here with my 2 daughters after we were illegally evicted from our home in 2016. I’ve been paying $286 a week for nearly a year now as I have been able to stay in other places only a few times during the past 2 years.
During our time here I’ve tried to get many agencies to help my family get out of this living situation as my ex and my case goes through the court process. I have been unable to obtain help through any of the government or church agencies so far. So we’ve had no choice other than to pay $286 a week to stay in motel 6. While we’ve been here we have been dealing with people smoking weed in the motel and seeing people that are staying here hanging out in the lobby with the staff sitting at the lobby table drinking beer and talking to the staff all night as if it were their personal hang out. My family is staying in a non-smoking area
and I’ve smelled people smoking marijuana several times since I’ve been here. I have complained numerous times to the staff and maids but nothing is done about it. Just today I came back from the grocery store and had just paid another $286 for this week then walked up to our room and not only smelled the extremely strong scent of weed but my kids and I could actually see smoke coming into our corridor.
When I walked back down and complained to the front desk, instead of the staff here helping us remove the problem they just say that there is nothing they can do about it and tell us it is legal if they have a medical card.
First of all it is not legal in a motel/hotel and definitely not legal in a non-smoking area. They continue to do nothing about the problem. I’ve visited many many hotels Hampton/Hilton and worked in a popular resort here in Tucson, Omni and have never encountered a problem like this. They do not tolerate this type of clientele.
Second, I have stayed here for nearly a year paying $286 a week which includes housekeeping (which I have never used, I clean our own room including the bathroom and floors, and change the linens myself daily which I am fine with) but I often have trouble getting clean sheets and towels and cleaning supplies from the maids here. They often don’t have enough supplies for us and we have to wait until later to get our needed supplies. When we do get sheets and towels they often look like they’ve been stepped on with shoe prints or dirty marks or have cigarette burns in them. I have asked for a housekeeping discount from the weekly $286 that I pay, since I never use the housekeeping services yet they refuse to take any of that cost off. Last month I paid $1,200 to stay in motel 6 north while being homeless and unemployed and these are the things we have endured.
I’ve even asked management about housekeeping employment opportunities so that I may save some money for a down payment on an apartment for my family but have been turned down repeatedly because I am staying here. I have no choice weather or not to stay here because none of the shelters ever have any room for my family and I am not allowed to leave my kids in the motel room alone to go to work outside the motel. When I asked if my 15 year old and 12 year old could be left in the room alone while I went to work the hotel staff was quick to tell me that they would call the police on me if they found out that there were children under 18 left alone in the room.
Can you please help me with this situation because is not good or fair to us at all.
Arrived at room and there were bugs on the walls, in the bathroom, and in the bed. There was only one towel and when we requested another one we were told that we could not get one until the next day. There was no shampoo or soap in the bathroom and when we called the front desk to request some it took three calls for them to finally answer. The room also smelled strongly of cigarettes. Terrible experiencell, very disappointed in the cleanliness of the facility.
I last almost a full bottle of shampoo in the shower when I stayed at Motel 6 Roanoke Virginia on the 20th of July 2018 contacted the hotel and they say they didn't have it in Roanoke Virginia now I want to know which made stoled my shampoo and I want to return to me and if they stole that took it home with him I think they should be fired for stealing guest belongings I also forgot I left a pair of jeans about a month-and-a-half ago hanging on the back door of the bathroom they have never been returned to me they were Faded Glory skinny jeans brand new I want my change back or I'm never going to stay at Motel 6 again
I checked into the Evanston Motel 6 on July 12 at around 8PM , having noted the sign in front that the room rate had risen five dollars to $55 since I had stayed there the previous month. I registered the fact that I had a dog with the man booking the room and inquired if I was to receive a senior discount as I had on all my previous stays. I have booked rooms in this motel around twenty times for myself and employees over the past four years and this courtesy seemed to have been offered as a matter of course. The clerk assured me that I would get the discount. I paid the bill without examining the receipt and proceeded to pack my luggage and gear into the second floor room I had booked. As I brought my dog into the courtyard she squatted and urinated. I had noticed a sign in the lobby warning patrons to police their dog's excrement or a penalty of $50 would be charged and that there was a comprehensive video system installed to record such incidents. As there was no excrement to remove I continued with my dog to my room.
The next morning as I was packing up I noticed that the receipt did not reflect a discount and that I had been charged full rate. I returned to the lobby and spoke with the man who had booked the room and pointed this out. He replied that I had indeed gotten a discount even though the receipt was quite clear, I was charged $60 and change and there was no mention of the discount. The sign announcing the price of rooms was clearly visible to both of us from the lobby as we spoke, as it is from I80 a quarter mile away. He said that that was the winter rate and he didn't have a maintenance crew to change the sign. When I asked what someone would expect to pay coming off the road in response to the sign, he said that they would pay $5 more. In my astonishment at this preposterous statement , a stone faced lie , I began to argue what I felt were the obvious facts of the situation at which point he asked me why I didn't bring up the issue the night before so he could have refused me service. Then, without preamble, he launched into an accusation that my dog had defecated in the courtyard, of which he had video proof, and what's more, he had already sent for permission "from corporate " to charge me the $50 fine. He then proceeded to gleefully broadcast the serial video of me loading into my room and then the supposedly incriminating scene of my dog peeing. At this point I asked if he had picked anything up after my dog and he said that he had, another lie.
The exchange then became somewhat heated as I felt I was being cheated, lied to, and toyed with, at which point he offered to show me the video of our current exchange so I could see how much anger I was exhibiting. I probably should not have been surprised at this revelation of the depth of the surveillance regimen at this facility, but I must admit that I was genuinely creeped out that it was so efficiently, and in this case maliciously targeted, collected and then flaunted as a tool of the management, as if those renting rooms were the inmates of Motel 6..
The situation then seemed to deescalate a bit, both of us looking for a way to terminate the conversation. He agreed to give me a discount of $10, the sum suggested by him, which was $5 more than I was used to. He ran this on the house computer and handed me a receipt . The last thing he said to me was that he would not pursue the fine for the dog .
As disturbing, pointless and unnecessary as this whole incident was, I might have let it pass without official comment and simply found other accommodations when in Evanston had I not checked my bank account and discovered that not only had the $10 discount been voided, but an unexplained $35 charge had been added. Depending how you're counting, that's two or three more lies, as well as blatant fraud committed by the night clerk in the course of administering the rental of one room for one night, He more than once in the course of our interaction said he did not want my business and that is certainly not an issue at this point, but I wonder if actively alienating a long time satisfied customer who has spent $1000 at your establishment for the sake of a subterfuge regarding whether a senior discount is given or if a dog has peed or pooped( mine did not poop) is a proper way to run a public accommodation. This is a very strange brand of hospitality.
Practically speaking, I expect the unexplained charge of $35 to be reversed or I will pursue whatever remedies are legally available to me. If management, either local or corporate, wishes to corroborate any of the factual material in this complaint I suggest they reference the aforementioned, seemingly ubiquitous videos and the large sign in the lobby stating the policy on pets as evidence.
Due to severe weather canceling our flight out of Newark, we called Motel 6 (Elizabeth) from the airport. The price quoted for the night was $127; however, when we arrived there, the total amount was $213.37. The lady at the front desk flat out lied and said she never even talked to me (I recognized her voice). This "motel" is a disaster, everything about it was just plain nasty. PLEASE send someone from corp to investigate this mess of a place.
my ac was out so i got a room at motel 6 bedford tx i asked for lower level was told they were all occupied so i took a room on 2nd floor #209 the hotel had a smell of someone cooking the odor was strong and awful when i opened the door to my room it smelled musky and like cigerette smoke but i needsed a place to sleep so i went in the tv didnt work the remote didnt have a cover on the batteres the mgr came and adjusted the tv and brought me another remote told me to hold it so the back woulnd nt come off so i went to bed the peoplp upstairs were very loud kept slamingg doors and thier floor squecked when they walked it was 11pm i asked the mgr could he put me in another room heasaid he didnt have one but he would talk to them i told him not to tell them i complained in fear of retailation im 78 yrs old and didnt want to have any trouble or worry about what they may do i trried to sleep it was impossible they never setteled in or quiented down so i told the mgr i was checking out because of the noise he said nothing he could do ,,,,so i left i forgot my hanging clothes so i called him back and he offered me another room i told him you told mr\e earlier when i asked you for another room you didnt have one im home now and im not coming back its to late and far i paid $66.00 for that room and had to leave i think he should have refunded the money toalally a terrible night a older woman in the lobby said she wAS on the 3rd floor and they had a air up bed i coluld sleep in thrir room i said no and thanked her the mgr didnt offer any thing ..... my name jackie harston email email@example.com i think i should have a refund or ssome compensation for this bad experience ithank you look forward hearing from you ...
On June 15 2018 I had stayed at a motel 6 in Joplin Missouri. My first impression was one of dissappoint. To began while entering my room flies and other flying insects were in the air. Ok so I over looked it then wanted to check out the t.v. ok no temote so I had called front desk and she asked me to come down to get one so I had gotten it only to find it didn't work so I was told to bring it back and she said she wasn't sure where one was. I told her not to worry then I mentioned the bugs but nothing was done.went back to room to see if I could get a channel manually. Yes I could but only three and none of iterest.ok so went out to eat dinner and just get ready for bed. We were going home to Iowa from Oklahoma Tulsa. Feeling frustrated we went to bed early. Hoping for a good night sleep for our the half of our journey. About 1 or 2 am we were waken by yelling and seraring from our neighbors in room 247. We were room 248. Now awake and tired we continued to hear their loud mouths the rest of the night. We final had enough so at around 6 am we decided to just check out and head home . All the while these ,4 very young men were still going off on each other. Then as we started taking our luggage to our car they came from the room only to herrase my fingers saying nasty greeters to her .we made two trips pass them. The smell of alcohol was very strong they were brunk. I then went to the office to check out and told the attendentbi wanted a refund. He told me the manager didn't come in till 7. Mean while one of the very young men proceeded to yell at my fiance even in the office I then asked them to call the police. He did all the while this young man getting in my face wanting to fight a stanby gentleman stood between as as he tried to prove me. He could not had been of age I thought. Well time went by and the attendentbi was still on the phone with police I swear it was like 20 min. I then said forget it and took off went down the road to get gas and watched awhile no police. Wow! We then continued home. I since had messaged the location and the General manager several times only to receive no response from any one. Please do help to refund my payment in full and see that no other guests would ever experience what we had. This pretty much eliminated any other such chance for us to stay at any other motel 6 .I will go out of my way not to stay at another one. The address and names of whom I write were as follows. Motel 6 3031s. Range line road Joplin Missouri 64804 phone 417 781 6400 The general manager is Dave at same address and phone number. Would also like to know why no response to this issue was given and do the practice this daily? Thank you looking forward hearing from you SOON. And please do get back with me . Thanks
To start out he needed every I'd for 3 ppl when 1 person is buying the room why? Then I walk up to the room there's holes all in the walls place look broke down worst motel 6 ive ever seen. I made it to the room it loos lile someone Shit on the toilet and let it mold to the toilet my sheet look dirty I only have 2 pillow in a 2 bed room not only that these pillows are so small there not even pillows so I went and asked for a few pillows but nope they have none I don't no what this place is doing but this is not how you do business I'm so upset I want something done avout this ASAP this room is not worth 65 at all I want a refund or something needs to be done about this
What I sent to motel 6 with no resolve
Hey my name is Sylvia Buatt
Was looking forwards to my stay tonight at motel 6. Had just booked 2 hours prior, 1 hour prior I received news that this would be my grandfathers last night alive, upon this news I humbly asked for a refund. The polite desk girl (April) called her manager (Rodge?) who quickly refused without consideration. I called corporate whose excuse was that this motel was privately owned so there was nothing they could do to resolve matter. After going back into motel to personally talk to manager on phone he still refused to issue me a refund. I work in hospitality industry myself and am very appalled at how I have been treated in light of my situation. I insist on talking to somebody who can help me resolve this matter. They can reach me at this email or call me at 2xxxxxxxx
I hope we can resolve this, and if I cannot receive a prompt reply I will have to take the incentive to talk to WHOMEVER (legal aid etc) who can to resolve this matter.
Thanks for the time, my time (and my grandfather’s precious time) has been wasted and not considered,
Reservation under: Michael Cage (fiancé)
Sent from my iPhone
I’m in room 118 at the motel 6 in Lafayette, La on North University Ave. it is 10:00 PM. A group of people are cooking outside my room 5 feet from my door cooking and playing loud music.and yelling. This is not a backyard barbecue or a hangout spot outside a barroom. This is a hotel and at 10:00 PM it’s time to quite down. Reply from front desk after the second time I called the response they gave was that they have rooms here too. I would not recommend anyone stay here.
On Tuesday May 8 I checked in to the Motel 6 in Mammoth Lakes, CA for 2 nights. On the first night I entered the room to find the shower had no tub or any kind of barrier to prevent the water from flooding the bathroom. That evening I tried to go to bed early but the neighbors were watching Wonder Woman at full volume. It got quite cold that night and the bed only had a light spread on it with no blankets in the room. I turned on the heat to find out that even at it's lowest setting the room quickly overheated.
This was the most miserable hotel experience I have ever had. I traveled for work in the computer business and have spent well over 1,000 nights in hotels over a 43 year career all over the world. I once got food poisining in Germany. This was worse. After a night of virtually no sleep I awoke early for my appointment. When I returned at 3 o'clock I immediately checked out but was charged for both nights. The only person on premise was a young kid who was not responsible for any of this. I am demanding a refund. I can be reached at (442) 283-4019.
4103 Elizabeth st pueblo co 81008. My wife was there for two weeks and they made her leave because they said she had to much stuff for one adult and an 2yr old infant..when i would stop by the staff was rude the management was unfriendly and called the police on us during checkout for no reason.. The second we walked into the room the room was abismol.. The air-conditioner needed cleaning badly the air vent to.. We saw one insect on the floor and we got poor house keeping... No pillow cases and had to have dirty sheets all week..we paid our room always on time and spent close to $1,000 dollars for a kitchenette for two weeks..i will never spend another dime there... This is discrimination and vary embarrassing for us when they kept forcing us out and we spent alot of money there... Actions must be done immediately or i will take action by sueing motel 6 ...
Motel 6 in fort Wayne Indiana is a joke first of all your employees smoke weed on property second your mod changes their hours to give them more when they aren't even there. They get clocked in when not even there. The head housekeeper watches Netflix in rooms and not do her job.
We got to our room and a huge cockroach ran out from under the bed. My wife hates them and when we requested a refund the manager refused.
every two days this motel 6 in wildwood florida, is changing their prices every two days. for two nights they charge me 125.00 , two days later the charging me 179.00 for two nights. can they keep changing their prices.
the next thing is the area where you walk your dog has dog poop all over the place, like no one is cleaning it up. their front yard has garbage all over the place. the rooms are nice. staff some are nice and some have poor service.
but the changing of prices when online is showing one price and they charging another price.
I had to get 2 rooms for 2 weeks because of Hurricane Harvey. I paid almost $1600 for the 2 weeks. The service at this Motel is the most horrible place I’ve ever stayed in. I kept asking for my rooms to be serviced to no avail. They said I could only get service 2 times a week. I asked them why I had to pay $400 per room per week. They said that is Motel 6 policy. I tried to call the office in the evening 3 times each night for 3 nights in a row because I wanted to get internet. I went to the office last evening to get internet and asked why they wouldn’t answer the phone. She had no answer for me. There was another young lady I met here that had to sleep in her car because she had bed bugs in her bed and she got bit so much she had to sleep in her car. I do not think it’s right or fair for me to pay the money I did and Receive the service I got, or I should say lack of service because there was basically none. I will never stay in a Motel 6 again.
We arrived at the motel in Tacoma south really late. The next day we noticed bloody dirty underwear with a bloody feminine pad in it behind the toilet. We told the office and they said they wouldn’t do anything about it since we didn’t report it right away. Like I said we didn’t get in until late With that being said that is really gross. I had housekeeping come and they still didnt get it I had to throw away myself. I want compensation
Follow up on my stay were i was completely disrespected by the staff at the motel 6 in rancho cordova contact 916-912-1056
No hot water. Low water pressure.
My complaint is regarding your non-functioning internet services...To access the internet to even contact you I am having to pay for data usage...You WIFI doesn't work at all. I am pleased with the cleanliness of the room...but internet access is important and you staff unable to help. I am frustrated and most likely when we pass through enroute home will NOT CHOOSE to stay again because I have tried everything to connect for nearly 3 hours now. Do NOT say you have internet access when obviously you don't...or at least reliable services... I would have selected another place .Your staff admitted they had problems too.VERY UNCOOL.
I was in room 101 not far from office.Feel free to call me (269)5324281.
Senior taken advantage of. Living combined with horrendous loss oparents have to stay at a place thus far costing senior over 22, 000.00. Feces won't pass down toilet.Senior for 2 months + has to put bag in toilet and poop in bag. Disgusting everyday & night. Filthy, smells & I spend $$$on lysol&chlorox. Months suffering.Toilet won't flush paper or FECES.Maitenance ordered new toilet. Said roto rooter did not find blockage. He said toilet brken & water barely goes down (2 yr). Senior humiliated as manager fired maintenance man within two days over month ago would have a new toilet in 2 days. He was fired as manager refused to buy a new toilet.Toilets have been pulled out and new ones in units. Same with new mattresses piled in pool that does not work 15 years. Did not give Senior a new mattress. Many pillows piled on bed so Senior can sleep without pain & old pee smelling mattress. Paid anywhere from 1500 a moth, 1600 &3000.00 a month. Senior extremely clean. Now forcing Senior OUT FEB 6TH NOTICE FEBRUARY 2ND ON DOOR. To show it's not toilet manager& Owner cleverly posted a few notices show no discrimination but false.This manager &owner know they violating laws,fear Senior been diplomatic & carefully asks for new Toilet. Senior sends her clothing to cleaners. Rarely any washer in building works. Infamous outside for one of the dirtiest properties. Senior wasn't given enough notice time. Senior surprised that Manager who wanted 200.00 cash and over 20,000 in cash (avoid taxes) for rental &toilet has audac.
Senior rarely complains out of fear that they will throw her out next morning.Police phrase-squeezing Orchard before Orchard thinks to call health department in time AS WEEKEND. I pass fecal 4 times a day & once at night.Double padded bags, no leaks, (filthy thing to have to do as I have been deep into legal matters for mom.Instead of replacing they find good excuse to back you off. Maintenace lifted TOILET OUT SAID BROKEN DOWN DEEP-OLD.Put faulty toilet back whole- left to get new one. Manager told owner to save her job & fired last two toilet men.Senior ask 2 mth about toilet. Crystaltold to lie to senior & say there is no new toiletman to put in toilet. AS SOON AS I AM PUT OUT THEY WILL HAVE NEW TOILET IN-IN THE POOL AREA. Tonight they threaten to call t ploice & have me out if I cal police.Letterout Nov 6,2017 on my door Nov 2.
Gheezz...............I don't know who I should address this to, Motel 6 or Hilton! Conrad Hilton is probably spinning in his grave. What? Hilton loose a poker bet and had to buy Motel 6? What a shot at Hilton, who usually manages to have better taste.
I just returned home after a visit to Orange County (my former home). I made the dastardly mistake of booking a room at Motel 6 at 3191 N Tustin St, Orange, CA 92865 . Absolutely the worst of ANY motel I have ever stayed in in 70 years of traveling around the country. I have a cat, so options are limited as to where I stay.
Where do I start: Top of the list I guess:
The door security lock was broken, with one piece completely sheared off.
The beautiful TV was mounted crooked and the remote didn't match the TV, thus the remote was inoperative. One needed to change things on the TV manually.
The FREE wifi, in a word, sucked. Half the time it didn't work and the other half is didn't work.
The sink was clogged and slow to drain. The bathtub had hair in it! The tiles in the shower were loose and coming off the wall, allowing water the get behind the times (which will cost someone some money). The table was filthy dirty, with food stuck to the edges. The smoke alarm was hanging by a wire off the wall.......whether it even worked or not is debatable.
These was a ½ inch gap between the sill and the bottom of the door, allowing more than light to come in through the gap. Good think my cat was good at catching bugs.
The floor had several spots on it, from prior animals urinating on the floor and the corners of the floor and walls had grunge caked in them that again, my cat, enjoyed digging thru. I'm amazed he didn't think it was a portable cat box!
I've stayed in better “hooch's” made of plywood with tin roofs that allowed bullets to come thru and foxholes with a foot of water. Had I not already made so many plans for my quick trip to Orange County, I would have left early. I am also surprised that there were no bed bugs. I half expected that.
The only thing that I did like (besides having to park near my room on a hill 45 degrees slant) was the location. Having to spend 5 1/2 hrs on So Cal's freeways to go 40 miles didn't make up for that.
I'd ask for a refund of my $180+, but Ahab and company there would probably send it to me in Drachma's !
Never again Motel 6
1246 W Calle Macillo
Sahuarita, Az 85629
I called Motel 6 in Americus, Georgia and asked the person I spoke with to please ring my boyfriend's room. The desk clerk told me that he would not ring the room because I had already called a bunch of rooms, then hung up on me. I called back again and asked the man to ring the room again and he called me stupid and said I'm in trouble because he has caller ID. I tried to explain that there was an emergency and I needed to reach my boyfriend and he just kept calling me stupid. First of all, I'm an adult and DO NOT have time to PLAY on the phone and secondly, I don't appreciate being called stupid, especially by someone who can barely speak english. We stayed at this motel many times in the past, but will NEVER stay there again! This guy was NOT professional at all and was VERY rude.
The rooms are not very clean and the people hanging around outside, look like they're there to meet their dealers.
I am not usually one to complain but we called 4 hours ahead of time for a room and arrived around 1 am Sun night Oct 2nd. We were given a room 105. The beds were not made. I would not say anything but was handed bed items and made bed myself. The clerk was nice just being charged $71.00 for having to make our own beds at 130 in the morning when we did call 4 hours earlier I dont think wss fair. My 76 year old mom was along and we had to wait 30 minutes before we got items to make our bed. Also had to be out the door before 7 so my boyfriend could make it to work on time. Usually we have a very enjoyable stay. Thank you. Amy
Firs of all we were told that our reservation was successful and then was checked in and had to leave due to associates misleads us as customers and didnt do their job right....we are very very upset and disappointed in all the services and the employees...this motel 6 is located in appleton, wisconsin.
I got no receipt by door would not open or lock mold every where shower was most mold carpet ripped up everywhere fridge didn't work microwave busted ice machine didn't work washer and dryer broke and it cost me 326 dollars for a week I stayed 3 days and got a new room at super 8 Suffolk motel on Petersburg road sucks I might sue
I would like someone plz to call me.I been done soooooo horrible and terribly wrong I was misused talk to abused verbally really bad over the storm I paid my room every day for 7 days it's a lady named Ty that works at Motel 6 Buffalo Speedway Houston Texas I would like something to be done fired or suspended can you please give me a call back at 832-892-4979 if no one calls me I am going to the news thank you.I will not let this matter be on hold or nothing happens plz some call
403 corona Del Mar Santa Barbara location WILL NEVER HAVE MY BUSINESS AGAIN.I would give -0 if I could.
I was treated terrible by their night auditor at this location. I had to cancel my reservation because of the hurricane. I personally am safe but the towns around me are flooded and as a result fights got delayed and cancelled. I have already filed a BBB complaint however I will document everywhere I can find to make sure people know how DISGUSTING the service was.
I called guest relations and magically things get addressed. I am also going to share on all my social media accounts.
They will not get away with this.You NEVER treat a customer with disdain or contempt.
Well i love working for motel 6 but since i started working at motel6 on 913 east i havent got a check are anything i would like to know what is going on i have a two work id number they give me but they say iam not in the computer and so i talk to the main boss and he tell me that he give me room and board and iam just waiting for him to take me to court please what can i do
The room was dirty and had black mold spots on the walls and ceiling. The shower curtain was filthy on the inside and had mold on it. I stayed at The Louisville North location in Jeffersonville IN on December 2nd. Nasty place! I have stayed at Motel 6 often and Never had this problem before. A refund would be wonderful!.
The room was dirty. Black mold on the shower curtain. Pics are attached. Black mold in other places in the room too. Hookers hanging the building. I stayed because it was late and I was very tired. I stay at Motel 6 often, never had an experience like this. I would very much like a refund. I stayed at the Louisville North location in Jeffersonville IN last night on Dec 1st. I uploaded 3 pics.
Im staying here 3 nights and yesterday they did clean up the room but today all they did was nothing but to leave two more clean towels, and the elevator is not even working, last time staying at any motel 6. Not happy at all also read it was supposed to have coffee maker in the room and never seen it, oh and also forgetting they didn't put and extra toilet paper roll. We almost out of paper and we are leaving until tomorrow morning.
This is not a complaint. This is to let you know Motel 6 know that they have a lovely manager at Lawrence Kansas. Her name is CC Tyson. Ms Tyson turned an unfortunate stay at your motel into a pleasant surprise for my friend and I on 11/18/2016. We had arrived after driving approx.500 miles.At 12 midnight we were awakened by fire alarms and were evacuated from our room to the outside until 1 am
It seems a quest on one of the upper floors had had some sort of mental break destroying his room and leading to fire/ rescue and police vehicles to be dispatched.
Needless to say we were somewhat surprised to find the first floor hall and rooms flooded.Our room had some how escaped damage, but getting sleep was all but impossible. The next morning we requested to be allowed to stay past checkout until 3 pm. With no hesitation Ms Tyson apologized for our inconvenience and said by all means take your time. What a pleasant surprise we really expected to be asked to leave so as not to be in the way of the repair crews. She was obviously over whelmed b.y the destruction and still managed to be courteous and kind under extreme circumstances.
She deserves your applause as well as ours. Thank you, a more than pleased customer and thanks for your policy on allowing dogs in your motelsWe look for Motel 6 all across the U S.
I spent 2 nights in the orange park motel in Florida. I had in my possession a 3ft cedar cross which I travel with. I left it in the orange room unintentionally. I called on sat morning to let the motel know it was there. They told me the room had not been cleaned, that they would check the room and call me back.(of course they didn't). I made a trip to model to get the cross but no one has seen it. That's employee theft. I'm upset with motel 6 and can't recommend anyone to stay there.
I booked a room through Motel 6 reservations at a Corporate owned Motel 6 in Columbus-Worthington, OH (don't get it confused with the one right next door which is owned by a Franchisee) They are both on High St in Columbus, OH. I was delayed arrival time due to inclement weather slowing down traffic by one day. I arrived and offered to pay for my entire stay but was told by Laine I could pay for the 28 nights then or if I wanted to I could pay weekly. I took the weekly offer and paid the first week.
First room I was given smelled like smoke and it wasn't the King bed deluxe I originally booked at a special rate. I went back down to the desk and explained to (Laine) about the smoke and asked where is the couch in the pic from the internet. She apologized and gave me the right room. Pleased with the room, except it wasn't sound proof suites and doors adjoining the rooms you could hear everything occurring in the other rooms. The rate I was given before taxes $44.85 per night was a blessing for such a spacious room.
The day before the second week payment was due I went down to front desk and told that the room rate changed to $46.85 plus tax. Not a big increase but an increase just the same. I called corporate to find out why and was told that the rates are subject to change and even though I was still listed for reservation at 28 days I was not guaranteed the same rate as when I first booked it. But, the manager at his discretion could adjust it. I thought great because everyone so far had been so accommodating, so next day I speak with KP (manager) and tell him about the increase and he tells me he will do nothing for me and I must pay the new rate.
I tell him for the last 7yrs I stayed next door at the Franchise Motel 6 and could pay each week with no change of rates. KP tells me that this hotel is not owned by a Franchisee and rates are subject to change. Even after I explained how I was given the option to pay weekly. Being very disappointed I say fine and pay the rate. I am very upset and bring up the disrespect I received from KP to Laine and she states that he should have been a good manager and adjusted my rate and gave me suggestions and who to pursue the matter with.
I come into the third week and Laine finds away to adjust the rate and I am given the original price I booked the room for. Third week no issues but Laine gets very ill and has to take off for awhile, I find this out and keep checking on her, but on the 6th day of the third week she hasn't returned. I go to front desk and ask David (filling in nights for Laine) what is the weekly rate for the final week four? He proceeds to tell me my same room just went up to $56.85 plus tax and he even said that can't be right and tries to adjust it and can't. He suggests contact reservations and see if they might be able to. I say great and thank you.
I contact reservations, they connect me to a supervisor after I explain my dilemma and she reiterates how the manager has nothing to do with corporate rate changes but however in her opinion he should have adjusted the rate to my original price. She apologized for the way I had been treated and she rebooked the same exact room for the same price I initially paid. I thanked her and drove back to the hotel. Stopped at desk with David still there and asked what rate did it now show? He stated $44.85 plus tax. I said we're good to go for tomorrow morning and he said yes. That night after work I go to my room and can't get in my room.
I go down to the desk, the new clerk (Summer) who actually works for housekeeping, but due to Laine's sickness she is her fill in. She asks me what room, I give her my room number and she says that I was locked out until I pay $126 plus tax before the manager allows me back in. I hold my composure and show her the reservation and the confirmation plus price. She also agrees that the manager KP is being rude to me in her opinion and proceeds to call him to tell him of my reservation and the price on the confirmation email. He reluctantly tells her let me back in my room but to come down in the morning and talk with Megan (since he doesn't show until after I leave for work). Next morning I am still upset.
I go down to front desk and talk with Megan. I show her my reservation email and she states first who was I and what does she have to do with it? I told her Summer left a message, she tells me it's the first she heard of it. I'm just a worker and not a manager I can't do anything. I found out later that KP stated he never told Summer to have me talk to Megan. He even threw one of his workers under the bus to save his butt. I was so fed up with the incompetence of this manager I reluctantly paid the $400 plus for my final weeks stay. But I also stated I will be reporting it to the corporate level after I leave and I wasn't finished.
The week four finishes. I wake up the day of check out with a migraine (not safe to drive) so I call down to front desk Patricia tries to extend one more day and comes back after asking KP that I needed just one more day and I wasn't feeling well. I heard him in the background stating the hotel is not an extended stay. I would have to check out and come back (the corporate only allows guest to stay 28 days). I believe, in my opinion it's to circumvent the law that says in many states that if you stay at a hotel for 30days that the guest gets back their taxes on the room. I asked the how long I would have to leave and I was told 48hrs.
Two days added to the 28 days I stayed. Thirty days total. Wow see a pattern! Stay away from Corporately held Motel 6. They are deceptive. They are rude. The customer is last. Oh by the way, I am still waiting to hear from the General Manager Mike who is KP"s boss; in fact I was told after talking to customer resolution that I would hear from him or upper management in a timely manner after it goes through review. That was 14 days ago. Don't Trust This Hotel or chain. Their word is about worth just what their single ply toilet paper cost
On my stay on motel 6, in San Simeon, after being dinner back to our room we encountered a rat. Upon running around our room it ran across my feet and hands. May have been scratched. Upon reporting this the first manager response was that of nothing. Speaking with another manager today we were able to move rooms. I'm disgusted and highly irritated. Waste of money.
We rented a room for a week on 11/3/16 and had pets. We were not told that we had to have kennels (we had leashes). A pet policy was signed, however, the agent on duty did not give me time to read it. She just told me to sign and took it from me. We booked for 1 week and we were thrown out after 4 night's because of this. We were told by the front desk that they tried to enter our room while we were out to do a "daily room" check, not housekeeping. Why would a daily room check be needed?
We never saw other room checks being done. Not only have we not yet received our refund for the days we did not stay, they changed our room rate and did not give me my senior discount. I stayed at the Motel 6 in Palm Bay, Fl. 1170 Malabar Rd. SE. I would like me refund immediately. I have my receipts and can fax them to you.
I stayed at Motel 6 numerous times numerous locations from Newport Beach California to San Diego but I've always encountered the same thing over and over again from Portland Oregon even in Seattle there's always police are unsavory people at these places I don't understand it I feel uncomfortable and it seems like you have a huge transient population that lives in these places permanently?
I was wondering is is that your corporate policy and why are there so many problems I enjoy the price because it allows me to spend more money on the golf course and enjoy myself but to be quite honest with you I don't feel safe at most of these locations?
I rented a lot of automobiles through national and I always worry about my car I stay at other hotels and I don't have that concern. I was just wondering what steps you are taking to address these issues at a corporate level?
When we first got here I looked in the room like I always do, However it looks to be okay at first. Got our stuff unpacked and was gonna give my daughter a bath, looked at the bath tub and it still had hair in it. Disgusting so I decided to wash it out with hot soapy water. Finally as I was gonna fill the bath tub guess what? It wouldn't hold water my daughter is scared of the shower so no bath for her. So, I decided to take a shower called front desk no shampoo so I got some, then went to dry my hair and hair dryer was broke. This has by far been the worst hotel stay. We were all disappointed. I know they say will leave the light on for you (I guess cause you have to go back out at night and get the supplies you need for a descent bath).
We are staying at Motel 6 in Jackson, MS, just off County Line Road for a one week period. We received a towel replacement one time (had to ask for the first). A maid service card was placed on our door knob for three days in a row. Upon the fifth day of our stay, after a long day working and a few cocktails afterwards we arrived with, yet, another unmade bed with no new linens provided.
We then went to the office with our sheets and requested a new set...thinking we would deposit the soiled set with the office. We were greeted by a customer service agent by the name of "Ann" who immediately informed us that she would not take the sheets, that we smelled like alcohol (of course, we had just arrived from a long day of work and enjoyed a few beverages). We were neither drunk nor belligerent. Basically, just asking for new sheets and a clarification as to our weekly rate.
To regress, we spent a sleepless previous night because of the party being held in the parking lot. Complaining did not work. Okay, on to "Ann". I have never encountered a more rude or belligerent customer service agent before. She threatened to call the police, kick us out, etc., etc., etc. Honestly, we just requested new linens and a clarification as to our rate plan. I am typing this on the exact evening that this woman threatened a paying customer. I am not warning people not the visit this establishment, but I am asking the management to please re-examine the customer service policy.
Would like to know why shampoo is not provided. I stayed at the Denton TX Motel 6 where Mitch Desai is the manager. I wanted to take a shower and wash my hair and was told that Motel 6 does not provide shampoo. I was told that I could get some at the gas station down the road. I have never been at a motel that did not provide shampoo. Very disappointed!
I had driven 6 hours from calif to portland, OR. I checked in, that went fine. Lobby was a little run down, went to get dinner and when I returned there was no parking in the lot. The owner sells out parking for events that are happening in portland, so I'm tired and now I have to Hassel to find another place to stay, it's pouring rain. Wasn't happy, to say the least. Find another motel, not a motel 6. In the morning I return and only 1 spot left.
Rooms needs up keep, minor repairs. Beds were fine. Room smelled like pot and cigarettes....This is the motel 6 in downtown portland on 518 ne Holliday.
I have stayed here a few times due to me traveling for work an its a halfway mark for me. The last time I was here I had dirty towels in my room I asked for clean ones and no one ever brought them I had to go to the front desk after talking with 3 housekeeper who all said they would bring them and there was hair in the tube, on an in the sink. The time before this they had put me in a room that was under construction, when I told them they put me in another room where the door didn't close all the way an it was not that clean an there was something running that was really loud so extremely had to sleep had to leave the TV on to try an drown out the noise. Also the sign always says 49.99 mon-sun but when the wind comes that price is not honored! I've stayed at plenty of motel 6, an this by far is the dirtiest one.
My brother and I recently stayed at Motel 6 in South Bend, (not the new one), on Indiana ave. We checked in Friday 10/14/16 to attend the The Notre Dame Game Saturday Night. The room was very small my bed was pressed right up to a/c covering half the unit, the tv was from the 90's, we had no dresser and bugs (stink Bugs ) crawling all over room. We left early Saturday morning to attend alumni events and go to game we were gone all day. when we returned to the room no one had done anything beds unmade, trash not taking out , no towels bathroom not cleaned. I walked down to office spoke with a young lady who was very apologetic and assured me she would put us down for complete clean Sunday.
We left the room early to attend Church services on campus and then went site seeing returning back to room around 9:30 PM. Surprise nothing was done, I once again went down to office, and was told people who stay an Extended Stay usually do not get service. I ask for some clean towels he handed me hand towels saying he could not get towels since the laundry room was closed.. ( could have just got a set from vacant room, and had housekeeping replace in morning). I asked to speak with manager I was told she will be there at 9:00 am I was there she was not. I finally got see her and she acted like I was making it up she went to speak with housekeepers, and then returned saying the guy on Saturday was very good at his job and would have cleaned my room, I informed her he did not she gave me $60.00 . 3 days no service $300.00 plus. We ask for our plane ticket to be printed told no internet service.
Now I do not know how aware of the Motel you are but let me enlighten you. There were Hookers working out of the hotel , which staff was aware of because I witness the pimp and 1 of his "girls" paying at desk and my brother was approached by another 1 short fat white girl missing a few teeth. also another "gentleman " was dealing drugs in the rear of motel. and he also went office to pay and settle up. I am a member of Notre Dame alumni Club of southeast region and I will speak about my experience to the over 80,000 members. I have stayed in many of your motels and this was by far the worst motel I ever stayed in. we tried to find another Hotel but all booked up.
We were looking for an economical place to stay in Washington, Pennsylvania. We found a Motel 6. While the receptionist was less than enthusiastic that we didn't have a reservation, we checked in. No sense of humor, no friendliness to speak of. When we got to our "smoking" room, it appeared clean and smelled fresh. I spilled something on the floor and grabbed some tissue to wipe it up. I am very unhappy that I cannot take my shoes off while I am staying here. I will be contacting head office about the condition of this room. I don't think the floor has been washed in months.
On the dates of 10/14/16 and 10/15/16 i stayed at one of the locations in Amarillo TX. This has been the worst Motel 6 I have been to. I called to make reservations a full week prior was given a confirmation number by the clerk. I arrive on the 14th around 10pm after nine hours of traveling to find out my reservation didn't exist. After explaining that I still needed a room and I needed it for TWO nights the clerk only booked one. Found out the next morning when the very nice and welcoming housekeeper apologized for disturbing us that we were supposed to have been checked out and the explained how to fix said error by the clerk. 2: after getting settled in to the room on the 14th the very pungent odor of marijuana seeped into our room from the rooms down the hall due to the party that was taking place a few rooms down.
Tried to call the front desk and to no avail no one answered. Door slammed all night yelling in the halls. Fine chalked up to young guest just having fun. On the morning of the 15th after fixing the total number of nights we were staying we get locked out of our room because the keys have been deactivated. It would have been fine if that only happened just once but that happened a total of six times in under 24 hours. After a long day of getting lost in Amarillo I couldn't wait to lay down. Yes the bed are like rocks but I needed rest I was tired.
Did I get any sleep? No! Why because this particular motel allowed people to throw a party outside my window all night. Complete with mariachi music. Tried to call the desk again and wouldn't you know it no one answered again. If there was a way I would demand a refund for this horrible motel. I wish I was able to add a picture of the party right by our window on the night of the 15th after calling the desk three times to again no answer I went to the desk and no one was there and I waited a few mins and no one showed up. This was the worst experience ever with a motel.
While traveling it is cost effective to bring food with us while traveling. So knowing this we brought items that just needed to microwaved. Go to turn on the microwave and it has been burned up from the inside. This might seem petty to complain about these things but I haven't slept in two days. So I would like to thank this motel for turning me off of motel 6 chain permanently.
The guy who works at the front desk threw my card, kissed me, was hugging on me against my will. He was drunk and had the liquor bottle in plain site. Also I spoke with the general manager, assistant manager, and manager about my room at motel 6. I asked for the last week for my bedding to be redone and my bathroom to be cleaned. Hasn't been done yet. And I'm still staying there cause I'm homeless and that's all I can afford at the moment. My service by all the members at this motel 6 have been bad. I'm thinking of contacting a lawyer for the motel 6 guy being drunk and grabbing on me and kissing me on my face.
We would like a free night we stay at Motel 6 all the time as we are all over for our business. You may look us up for the past 3 years and see how often we stay with this company and never filed one complaint. But this time we have a stained comforter, after walking on the floor for about an hour our feet turned black, two cock roaches on wall near ac, and the ac wont cool room.
Also the water pressure was very low, we need to do laundry but the hours are 9am to 6pm which is a bunch of crap my wife had to wash our clothes in shower because we have a business brunch at 10am. My wife is just now laying down she was up stressed upset oh and one hand towel was stained. My wife is also ill with lupus and she now deserves rest so I would appreciate a different room and Motel 6 pick up the bill.
Got up in the morning after getting no rest because of commotion going on outside my room half of the night, then found out there was no hot water so I could not even get a shower. When I alerted the morning manager she said let the water run which I did and which is ridiculous.Never got hot by the way, she was very rude, I certainly did not get my money's worth and will advise my company not to use motel 6 in Meridian Mississippi.
Reserved 2 rooms 3 days. Motel 6 Valdosa and University. Had to stand in line 1 1/2 hours to finally get rooms. Could not check in until 3:00. Had 10 people in front of me upset because they overbooked and could not honor their reservations. I finally was able to get my rooms. I stopped by at 1:00 to make sure rooms was on ground floor. I had my elderly parents with me. They separated the rooms anyway. They put 1 room on ground floor and 1 room on 2nd floor. Nothing they could do about it.
TV didn't work in one room. Nothing they could do about it. Came back second day. They had not cleaned the rooms. No clean towels. Ask for towels they had none. Nothing they could do they had no bath towels. They gave me hand towels to take a shower with. Rooms are dirty and small. Can't change motel due to hurricane. I have one more night here. Waiting to see what happens tomorrow. Hopefully I get clean towels. This has been the worse motel I have ever stayed in.
My first and last experience with Motel 6. If it wasn't for the hurricane I would leave and go home and of course they would tell me nothing they could do about not giving my money back. I rate this Motel less than 1.
I stayed at the motel 6 in fort worth, Texas, the stockyards motel 6. Left my phone and vacuum cleaner in the room when I checked out, Called 2 days later when realized where they'd been left and the mgr. Kris told me everything in the room had been put into dumpster. Is this motel 6's policy? to throw out people's belongings that are accidentally left behind?
The Motel 6 located at 3195 Portland Rd. NE Salem Oregon 97301. We moved in this past Sunday evening, until our new home gets ready this Tuesday. We are infested with Bed Bugs Bites and I'm have adverse reactions to the bites. I reported the problem that Monday so immediately. To Alex shoed her the bumps that were inflamed. and Alex and a young man from Corporate came up and checked both beds and then had house keeping to change out everything on both beds. But it's my belief they are deep in the mattress. At any rate the damage is done now we've got to treat everything now and we feel we should receive an adjustment, credit and or refund.
Loud music from cars in the parking lot. I'm on the second floor and its so loud it rattles the windows and wakes people up. Has been going on for days and I work at night. I have seen people coming and going dealing drugs in the parking lot. People camping out in their cars that don't have a room. People arguing and yelling right outside my door. I'm a truck driver and have stayed in many hotels this is the worst one I've ever stayed in. I'm only here because it's the cheapest around but I think the extra money for a room would be worth it I've stayed in the others around here never was it ever like this. If you call the front desk they do nothing about it. Also water pressure is very week in every room I've been in here.
I recently got a room at the Boise Idaho airport Motel 6. The next day I checked out I realized an hour later that I had left my purse there in their room in which I called to tell them. For two days I have gotten the run around claiming none of their staff found a purse. Therefore it could not have been left there but it was and nobody that works there including the property owner manager person will help me. They refuse any responsibility.
The rooms were not ready upon arrival. When they finally were ready they were filthy. The sheets were dirty. The bedspread had bleach spots all over them. Crumbs in the bed and found 2 used kleenex under one of the pillows. The bathroom was awful. A big hole on door and cigarette burns on everything. Bottom of toilet was filthy. Mold around bottom of walls in bathroom. Stuff stuck to the walls that looked like dried up poop or boogers. Pillows were old, flat and smelled. Terrible place to stay and we will never stay there again.
I fell on my back in front of that check in desk at Motel 6 and I was yelling and yelling for someone to come and help me. Nobody would they just did their helping other customers and left me there on the ground. I have another gentleman who helped me up. A stranger helped, while management did not do nothing about it. They did not even apologize and they have not come to my room to apologize.
I have been staying at the motel 6 in Wytheville VA for 5 years. I stay for one night on our way to OBX. I was charged another $45 because they said the comforter was missing. What a scam! I am going to call the city director also.
First off the motel was not appealing on the outside. I ordered a king size room and I got a double bed mattress wore out room not impressed with condition. I went to the front and explained I ordered a King bed. They corrected this.
03:00 people were yelling and fighting in the parking lot. Little did I know until early in the morning we were sharing the same wall where they do the washing. Workers were noisy playing music loudly. About 11:00 they were banging on someones door very loudly telling them they have to leave. The lady in the room was unresponsive they called the ambulance for help. My wife and I barely got any sleep the bed was wore down on her side. She said it was like sleeping in a hole. We paid for two nights and only stayed one night. Motel 6 is motel hell. 966 south outer drive saginaw Michigan.
The power supply went out in our room for several hours after maintenance was gone for the day and we had to wait hour and hours in the dark. The next morning the banned us and told us that we cannot rent with them after staying 11 consecutive days. They lack customer service skills and I hate motel 6 now.
I stayed at Motel 6 in Canton GA on 9/8 and the blankets were pulled and rough and the sheets were stained. Here in Seymore Indiana my husband has no fitted sheet as bottom sheet on his bed. My blanket is torn and sewn back together. The outside doors of the rooms primed bur unpainted. Security lights off at the back of the building, so parking lot unsafe because you might trip and fall or get robbed. Fridge is not cold. Telephone was not plugged in. In short, it is not just basic, which I expect. The chain is getting shabby, and I don't trust the cleanliness of the bedding. Times are hard, I get it and I sympathize with the hand work that goes into keeping a motel. But I pay my money and I do not expect luxury, but I do expect the room 5 be in good shape.
Booked a room while on the road sitting in a rest area on my way from Florida to CT. I was about 30 minutes away from the the Motel 6 I picked in Laurel, Maryland. There was one room left with a single bed and I booked right away. The room was a handicap accessible room and a smokers room.
I don't want a smokers room and I didn't mind the handicap room. I minded the smoke smell sticking to the walls. It was to late to look any where else at 10 pm, so I stuck it out. And now wonder why, when booking on line I wasn't told of the room being a non smoking or smoking room? So, I called Motel 6 customer service and told them I'd like a credit voucher of $61.00 to give them a chance to let me see they want to make this right. I also want corporate to give me a free room next time I need a room.
Yes, Motel 6 at Olive Ave in 99 Fresno Ca. Every time I come to this motel 6 I ask the front desk clerk if the pool is clean, and I get the same answer! "Yes it is" I was here 3 months ago and the pool was green. When I came in yesterday 9/7/2016 I asked is the pool clean? "Yes" no it is not! I went to the pool picked up the pool brush and brushed the walls of the pool and the floor green algae everywhere the steps covered in green algae. If I was to use the steps to get out of the pool I would slip and get hurt.
I grew up Santa Ana – California. My son and I planned a golf outing for two days playing courses my late father and I used to play and were planning on visiting their gravesites at Fairhaven Memorial Park. I booked a reservation at the Motel 6 facility located at 1623 East 1st Street very close to both courses we were playing and very close to the cemetery. After the completion of our first round today at Riverview Golf Course, we proceeded to your facility on 1st Street arriving approximately at 2:45pm.
We initiated the check-in process when we were informed that both myself, and my son were to show government issued identification – my son didn’t have his. When the reservation attendant became aware of this she insisted, stating it was a policy and an agreement between Motel 6 and the Santa Ana Police Department. I am not disputing the policy but the lack of foreknowledge to the effect. Nowhere on my printed itinerary is there any mention of both parties having to present “ID”.
I am 55 years old and have stayed at hundreds of hotels and motels all over the United States and I have never known this to be a policy. I presented my CADL, a Visa credit card and offered $200 cash but she refused. I explained we were from San Diego and had no other options at this point – she just kept stating policy. If your are going to strictly adhere to these types of business policies then it would be a great idea to insure that this was clearly spelled out on your reservation itineraries.
I am thoroughly disgusted with the treatment we received – we were forced to cancel are 2nd tee time on Thursday, not able to visit my parents gravesite and left a horrible taste in our mouths regarding Motel 6. I am the franchisee of many Subway Restaurants in the San Diego area and I assure you anyone asking me for suggestions on places to stay will be moved well away from Motel 6. I am going to tell every single person I know how crappy my son and I were treated and the fact we had to give up our golf outing early.
I am at motel 6 in urbana ill. They put lighter fluid in the AC and Drano. I can't leave till Sunday. I am sick from the fumes my throat burns an my skin from it. My dog is throwing up also. Corporate needs to come here undercover an stay in 141 with a pet. I am hoping by sharing my story here that perhaps the CEO of Motel 6 will change their customer service standards to prevent this int he future. Hire better employees too!
I went to go get ice when pulling down in the ice level the hole plastic peace feel on my foot. I was over charged and to top it off I was awakening by a roach crawling on me.
I arrived at this location, Motel 6 #1148, Baton Rouge East around 5.45pm on 7/5/16. I waited patently in line because their were 2 others in front of me checking in. When I started the registration the young lady asked me for my license plate number on my car. I told her I didn't know it but as always before on other stays at Motel 6 the employee always accepted state, type of car and color. This young lady kept insisting she had to have the license plate number. I canceled the registration and left and went to another Motel 6 in town (#0406) where I had no problem. I have stayed at Motel 6 now many times over the yrs, and this is a first.
Bad smell and the hotel rooms were very dirty. What has happened to motel six?
Motel 6 El Cajon, CA, is the worst motel I have ever stayed in. The management team will seem very familiar because you ran into them at the zoo when you were throwing peanuts at the Chimpanzee cage. Wendy is the head chimp and could care less about customer satisfaction. In her defense, she does run a bordello and would be used to dealing with drug dealers, pimps and hookers but this doesn't mean that she can treat regular customers in the same way.
From the minute you drive in, you'll see unsavory characters sitting in from of their rooms smoking and drinking. At some point during your stay, you will be asked to purchase drugs from one of the many dealers living on the property. Whores anyone? Motel 6 El Cajon can supply you with your choice of prostitutes. It's like Disney Land for scumbags. All in all, it was a miserable experience and would urge anyone reading this to find lodging elsewhere unless of course you are looking for drugs and hookers in which case.
I had a very bad experience and wish to complain to customer service at Motel 6. Does anyone have their contact info?
I checked into the Motel 6 in Grove City Ohio, on Monday Evening February 8th 2016. The young lady at the front desk was very pleasant and knowledgeable. I asked for a ground floor room, she stated she had only 1 remaining at the rear of the Motel which was fine as I was traveling with my dog. After we were in the room I turned the light on for the bathroom and the fan made so much noise it scared the dog, unusual for him. I turned the light and fan off.
I tried to take a shower and the knob to control the water came off in my hand so there was no way for me to shower or take a bath. I had been driving for almost 24 hours, I was very tired and not in the mood to move all my things, including the dog to the second floor. As we were leaving in the morning I also noticed there was a used bar of soap in the shower. I left the paper asking about my stay thinking I may here from the owner or manager but no contact. I have stayed at Motel 6 in the past and have always been satisfied. Not any more.
I’ve been staying here on and off for about 3weeks. I usually pay with cash but have used Apple Pay several times. The staff in the front are usually very respondent accept when I requested the 1st floor a couple of times due to my sciatic nerve. Anyway, this morning a meal was sent to my room and when the gentleman came to the door he had the wrong name . But I’m my text message it showed that my fiancé sent the meal and the driver must have left the wrong name. I didn’t catch the other girls name but when I requested the meal at the front she went to get it. I mentioned to her how crazy the situation was prior and that my fiancé actually sent the meal. Then she asked for the name that obviously wasn’t mine and was wrong. I didn’t know the name and my fiancé said obviously the driver put the wrong name. I showed them the postmates proof and they still declined my daughters lunch for Christ sake. I said to them isn’t that odd that I’m coming down here requesting the exact meal you had that the driver mentioned the room # I was in. They both just looked at me, not once did they smile even upon our first meet in the am. So I left to take my daughter to school lunch less. I come back to add another night and I guess the new policy is if it’s hearing impaired and someone books it you have to get out. I said that’s interesting again I’ve been here and this has only happened these last two days. I book it online and once again in the notes I put the first floor. No consideration at all after I called the 800 and they said there was availability. I walk up smiling as usual and she looks at me and says how can I help you. I said I have a reservation and give her my last name. She immediacy says it’s not in the system. I smile again becuz she’s acting as if I’m bothering her, “well here’s the confirmation # they sent me. She looks and says that’s not our confirmation #, you have to wait 30min. Then before she continues it pops up. Not once does she at least mention the first floor request, so I’m continually being disregarded as if I’m bothering her. As I go to pay, she (Alejandra) very rude says how are you paying. I said Apple Pay, at first she says you all don’t take it. I tell her well I’ve used it with one of your friendly employees several times before. She looks up and rolls her eyes, then asks eel I need proof that it’s your Apple Pay. I tell her and how can I get that through my phone that I’m holding and it’s attached to my bank account? She says well obviously you held the room on a card. I agree and tell her and then there’s a place asking how I want to pay upon arrival and I put cash since there was no Apple Pay and I’ve used it before. Basically after I pay, she says when ur finished with the other room bring the key down if you can at least do that. I simply ask for her name and she says it, again with the neck movements . As I walk away saying thanks. I hear her co-worker, the other rude one say something in Spanish and I did catch a couple of those words. I don’t know how important their roles are but they weren’t friendly and sure as heck not helpful as the other employees are. I will wait for the one manager (young African American gal) , who whenever she sees us she smiles and says hello Ms Khan. Very welcoming and makes you guys look very good. The other ones attitudes are very nasty and another patron was asking what their problem was in the elevator. So please let me know what happens becuz I am very upset.
I left a apple wall charger in my room and management knows that it was stolen was part of it was complicit with it and covers each other’s asses by lying to me about it I know exactly where I left it the rooms are dirty have bedbugs and roaches and they won’t issue a refund
The Motel^ located Chandler AZ
7445 WESt Chandler Blvd
The management staff here is disgusting
This 80 year old broad Amber and her plumber ass boyfriend,
shacking up on site, abusing guests and staff.
Vulgar language and lewd, offensive behavior.
How do these kind of people land a management position
and work so rudely with the traveling public?
Motel 6 Corp needs to put these two turds out on their decrepit ,
I have been here for a couple of weeks and now have a room reserved for the next three weeks and checked in yesterday 5/24/2019, and was informed this morning that the pool is not open, and would be closed until further notice.
This is memorial weekend and I'm very upset that my wife and I can't enjoy the pool for the weekend!
Secondly we were awake this morning with a gas pressure washer outside of our door at 10:30 a.m.
I only have three days off and would have liked to have a peaceful place to stay.
This is unacceptable to me!
I also want some kind of discount for our discomfort and the lack of I've of the pool!
I was a customer at your Sutherlin, Or motel, and on May 16, 2019, I had given one of your house keepers. $10 Dollar tip, and asked her if she would change out my towels and sheets, and whatever else cleaning she does, and I had let her know that when she was ready to clean my room i was going to head out so I was not in the way, the lady as I went outside she ran and told the manager and police I had solicited her for prostitution, i had to go to jail because I was being an appreciative customer who until that happened was appreciating my customer service... I lost a day that I paid for at your motel and instead went to jail on a false police report.. Not only that, the person doing the house cleaning that day happened to be an un supervised minor.... Why was an adult not on the floor with her?? Now I am sure your cameras work, I hope so atleast.. Plus the police have my statement recorded.... With this complaint ofcourse, I am hoping to hear from, and meet either someone from Corporate, or the Sutherlin Motel 6 Owner/ Operator... My arraignment date is May 30 at Sutherlin, Or municipal court... My phone # is 479-334-1169.. Jonathan Day..
I paid for a room on May 17, 2019 , I was shocked at the price. During checking in i commented that prices are less expensive at other locations, the clerk was unnecessarily abrasive and bold . She stopped my transaction and asked me if i wanted the room as if we were on a personal basis , very non professional . She needs customer service training and needs to learn when to "shut-up" . I have been to many motel 6 , and now i have decide to never again visit . I am not happy with motel 6 .
The air conditioning don't work we complained about it for the last two weeks the heater doesn't work eather they said it's getting fixed which was two weeks ago and when we tell them the heater wasn't working they said we got extra blankets if needed the light in the bathroom don't even work at all they never fixed it this is at motel 6 off I-25 and 84th in Denver Co the nieghbors even said there heat hasnt been working and they got kids you guys need to get your employees in check and get shit fixed were leaving
I had a reservation for 2 nights at Motel 6 in Fort Bragg,California for May 10 -12 th, 2019.
When I saw the room and bathroom very dirty and in poor condition and it smells like someone had smoked cigarettes inside the room I cancelled and requested a Refund whish they said at the reception that it was done, yet they charge my credit card again USD 184,81 on May 13, 2019.
Please rechequed that this is done.
We checked in yesterday, May 21, around 4:00 PM at Motel 6 address 401 Cherry Blossom Way, Georgetown KY for 2 nights. This morning we left at 9:30 and returned this afternoon around 4:30. No maid service had been preformed on our room so I contacted the front desk. At first I was told that maid service was performed every other day. So my husband went to the front desk to ask could we at least have more towels. He was told that the maid had said there was a do not disturb sign on our door. We know that is untrue since we don't even have one in our room. Finally, with my husbands persistence she found us a couple of towels. We have stayed in motels in the US and other countries and have never received such poor service. We are very disappointed with our experience with Motel 6 at this location.
Hello I made a reservation for Motel 6 on 100 Waterveilt Ave Albany NY. I have cancelled the reservation got a cancellation number and was told by corporate office I wasn't going to be charged.
The reservation was for May 17-19 2019. After I was told no fee the next day I was charged for 2 days and I am trying to find out why was I charged I didn't stay not one night. The corporate office called the motel 6 and they told corporate they returned my money back to me and they did not. And this was after I was charged. I called this hotel 3 times. I need to know what is going on. Please inform me of this issue.
I have stayed at many, many hotel/motels all across the country, this Motel6 in Evansville, Indiana on Yokel Rd. is by far the worst place I have ever stayed! There are several things that I could nit-pic about but I won't. The rooms I reserved based on the website is not what we got. Queen beds? I think not. Handicap compliant room? No! Good thing I'm not in a wheel chair, the room isn't even big enough for a wheel chair to even get into the bathroom. The sheets are very worn and stained. The rooms smell musty and of mouth balls. There is a dog bed right outside of our door. We were approached by a male on a bicycle seeking/selling drugs. We will not ever again stay at a motel 6. You want my rating.... -5
I will never stay at this motel ever again!!! We checked in at 7pm on May 18th, 2019 with a reservation. They told me the room was ready since 3pm and I'd have no problems. After arriving we had to wait an extra 15 min for the cleaning guy to finish cleaning the carpets with a carpet cleaner. Why on earth would u clean carpets as soon as we get there and get them all wet?!? The carpets were wet throughout the rest of my stay there and it smelled so bad (like wet dog and smoke). Non smoking room btw!! I don't know what happened before we checked in but the room was obviously occupied beside we checked in despite what they told us. I had to leave the air on all night to have circulation (even tho it was cold outside!) but I still couldn't sleep from the smell it kept giving me a headache. Not to mention I had to leave my shoes on all night because the carpet was wet!! Also for 230$ a night which is what I paid ( however when I looked online average prices showed 65-85 which is honestly what this place is worth) I expected something nicer. We had cold stuff to eat and drink but the room had no refrigerator!! How can a motel that's 230$ a night not have a mini fridge or a microwave!! I called the front desk because my stuff would go bad if left out and she told me they some of them share a fridge in the front. I will not leave my food and drinks in a community fridge. I ended up throwing out all my stuff I couldn't keep it over night anyways. What kind of motel is this? Also the furniture is all marked up and do not look behind any of it - they clearly don't clean their rooms!!! The TV had static on every channel so couldnt get a clear picture. There was no dvd player to watch a movie. I ended up going to bed at 9pm and checked out early at 830 am. This was the worst night away from home I have ever had in my life not to mention the most expensive for such a horrible stay. Do not stay here! The place is nothing as described and definitely not worth more than a 60$ a night stay.
I booked and reserved a room for Motel 6 Anaheim Maingate located at 100 w. Disney way in Anaheim Ca. Staff was friendly at first but Upon my check I was given room 126. Upon entering the room at first site I was impressed room was big and loved bathroom space. Soon after entering my daughter sat down her McDonald’s Happy Meal down on the fridge so we can get settled in before we eat. Almost immediately after setting the food down a cockroach came out the refrigerator and started walking onto my daughters burger. Then a second one came out. I immediately called the front desk and she came down to give us a new room key for room 156. She was very quiet I showed her the two cockroaches I killed and she then moved the fridge back in forth and seen herself baby roaches coming out. I then explained that my daughter couldn’t eat her happy meal now because of this and all she did was hand the new room keys to me and say we’re moving you rooms. After getting into the room she sis call and ask how was it. I told her it was ok so far... We’ll throughout the 3 days I was there we found probably around 4-5 pincher bugs and the last day found another roach. I do have pics of proof of you all need to seem them for proof. I paid 335$ to rent a room for 3 days from 5/13 to 5/16 and this is what I spent my money on. Ruined food and cockroaches and pincher bugs is. It what I expected to receive after paying that amount to be on vacation. I am highly disappointed and would like someone to take action immediately and help me out in this situation. I feel I was ripped off and would like a supervisor to contact me.
Room is disgusting bugs, crawling, nothing was cleaned, toilet dirty, was afraid to even sleep here. Looks like nothing has been done to it in years. Unfortunately we were limited to where we could stay because of traveling with pets.
Pretty sad such a huge chain can't make the managers keep the places better kept this is one of the worst Motel 6's I've ever stayed in.
Don't stay at the one in Charlotte, NC off of interstate 77.
Tracy motel 6 did not even have heat working they said they would give me extra blankets. U be leave that What a fregen joke this place is
Been here for a month and has complained about not receiving service. This week was charged twenty dollars more than my normal weekly rate. No towels, no change of beds, I did my own beds. Clean my own room. Haven't been able to take a shower in two days, no one has been by. Asked and was told no clean ones. Uses dirty towels to clean floor.Today on May 20, I found two roaches crawling on floor under sink. Sink only runs hot water, electric plugs isn't able to use..
I would like for a discount and moved to another room asap.
Dirty rooms broken furniture great workers who need the products to be able to run a a vacation motel. Honestly I feel like this corporation does not honor any agreement they promise to have great motels. My cloths got ruined in the dryers then spending a week trying get refund to end getting a one night stay were is the hospitality now my first trip to Destin Florida Beach was the worst beach vacation possible. Now I’m out all my clothing which the manager try to tell me my stuff was only worth a one night stay at the same place we’re all my problems occurred on your grounds now I’m stuck with out any kind of experience of happiness I have pictures of the floors and my cleaning supply’s of how dirty rooms are and to add again you can’t put a price tag on a person personal property I feel like a one night stay is not enough so I would like to share some images to you to show the clothing destin Florida
I had to leave my home for 1 night on Sun May,5 I arrived with my 3 children approx at 11pm. The receptionist was very nice. Put me in room 131. The following morning I went and got my kids breakfast when I returned my daughter was in panic. There were bugs in the beds. You could push them and kill them! Bed bugs! You could see them going down into the sheets.I took pics o of the blood smears where my son was getting bit and rolling so he was covered. I gently took 1 and put it in clear bag that was there. We immediately pit clothes, food in truck. I parked went inside I showed the receptionist the bug and explained something needs to be done. She took the bag push it to where the bug was turned to blood. Said its a flea probably from another customer with a pet. I said that's a bed bug. I had to do research for a head start I worked at for safety reasons. She said I'll let the manager know and contact you. At that point a gentle was behind me to tent s room, I said that's fine I want s refund, my kids missed school because they could not shower. The room smelled horrible the white towels where yellow from smoke on the outside. This place needs a serious inspection. It is located in lexington va! Maybe you could contact the manager in regards to my refund. Thank you
I get no sleep because all I hear is banging from 7am to 7pm
They have been doing the room above me for a week now it’s ridiculous
There is absolutely no WiFi at all so I’m paying for data
Maid service comes at 3-5pm leaves door wide open when they know we have a cat
Guy at front is extremely rude!
I witness. A lot of times how guest
Talk too staff and i sick of guests
Getting away with it today 5/06/19
Alone two different guest blew up
At the Clerk like thier own Motel 6
You need to see and hear what they go
Though on a daily bases rhe clerk is
Called. V and she does a great job we
Should pay attention to our staff and
Not always take the Guest side because
They are the one's out of. Line not staff.
Motel 6 boulder hwy las Vegas. NV
89121 the staff should get a. Rise for
Just being abused in a regular bases.
My name is. Henrietta. Ladiao my
Number is. 702)980-2666 if you need more information call me.
I booked a room in your Decatur, Ga. hotel, at 2572 Candler Rd., for the night of 4-29-19. The room was good. Comfortable, with clean linen and clean smell. Clerk was efficient and polite during check in and out. I was well satisfied with experience. My problem is, I was mistakenly booked on 4-26-19 at your same hotel, I was not aware of this, so I couldn't cancel. I found out about this when I checked my bank account on line and saw the charge. I have contacted everyone I can on this matter, from the property manager to the supervisor of guest relations. I have been lied to, given wrong information and given the run-around. The Property manager was rude, unwilling to listen to my problem. She kept laying the phone down while I was trying to explain to her what had happened. She was of no help whatsoever. Guest Relations has told me everything from I would get no refund, to I might get 80 percent, to they would have the Director of Operations call me. This hasn't happened, either.
I didn't stay in your hotel on the 26th, so the room didn't have to be cleaned, and your hotel wasn't booked solid that night, so no one was turned away, so you didn't lose money. I did stay and pay on the 29th, at your price, so I feel that I should at least be partially reimbursed for the 26th. I would appreciate any help on this matter. My phone # is 478-357-0154.
I booked a room in your Decatur, Ga. hotel for the night of 4-29-19. I stayed in the room that night, room was good and clean, service during check in and check out was good, also. The problem is, that when I checked my bank account a couple of days later, I found where I had been charged for a room at same hotel on 4-26-29, which I didn't book and didn't stay in because I wasn't aware of it, and I was booked on the 29th. I have spent hours on the phone with everyone from the hotel desk clerk to the supervisor of
customer relations. I have been given all kinds of wrong information, from the property manager, who was a real jerk, telling me she couldn't refund my money, and that she didn't have a supervisor that I could speak to, to customer relations telling me that they would speak with the director of operations and have him/her call me. On my latest call to customer relations I was told the director wouldn't call me. I was also told that I wouldn't get a full refund, maybe 80 percent, which is fine with me. The motel wasn't booked full on the 26th, you didn't have to clean the room I didn't stay in, and I did stay and pay on the 29th, so the way I see it, your hotel didn't lose any money. By the way, the property manager didn't have the courtesy to stay on the phone with me, she kept laying the phone down when I was trying to explain my situation to her,and and talking to other people. She was rude and absolutely no help. Is there any chance someone could help me with this?
Your motel 6 in Lumberton North Carolina had filthy walls and no towels are wash cloths bathroom ceiling leaked and water every where. Asked two times for towels told they were dirty. Pot smell from rooms next door. Just nasty. We were there for a powwow and won't be back. All we stay in is motel 6 when traveling.
Afternoon, my partner and I stayed at the Motel 6 in LaCrosse, WI. The first problem we encountered was a group of 7 guys, grilling on a charcoal grill less than 2 feet from the building. When I used a side entrance that was near our room. There was the group of guys next to the door. They had loud music playing. That evening hotels doors was being slammed until after midnight. When we got up the hallway spelled of marijuana heavily. Which was interesting considering the hotel was to be non smoking. The best part oof this experience. My partner discovered he left a shirt behind. I have been calling since noon to this hotel and no one is answering. I drove an hour back to check they say they dont have it. I checked the bags and the vehicle. This is the worst experience I ever had at a hotel. I stay hotels every month due to travel for work.
room was clean houskeepers friendly
front desk staff all were good excwpt for the morning lady Krystal very curt and borderline rude was not impressed by her customer service skills at all
If I could give you a minus star I would. On 04/27/19 I made a reservation for 2 nights. 05/03 and 05/04 at your Boulder hwy, Las Vegas NV motel 6. I called the motel directly to make the reservation. 702-457-8051. I made the reservation for my husband, Jose Obando and his friend, Peter Hively. I received a confirmation email with a confirmation number of EK6RANYEDG. Today my husband arrived at the Boulder hwy Motel 6 and was told they had no record of the reservation and also that confirmation number was not one of theirs. I called your main reservation phone number and was told the same thing. Luckily the motel had rooms available and he got a room. The price was also higher then I was quoted by an additional 30 dollars. Now how can this be, Here is a copy of the confirmation e mail.
Guest name: PETER HIVELY
Check in: Friday, May 03, 2019
Check out: Sunday, May 05, 2019
Guarantee type: Credit Card
Number of adults: 2
Number of rooms: 1
2 QUEEN BEDS | MODERN
Average rate: $95.94 USD
Total w/tax*: $276.94 USD
very weird and disappointing, Cheryl Obando firstname.lastname@example.org
I have been complaining about the phones for a number of months now, in Rock Springs,wy. You cant get thru to anyone, I hit promp #3 for the front desk and it reverts back to the initial prompts. This is very annoying.
My family and I checked into this motel (room 309) on April 25th, 2019. Our employee (we own a property mgmt company) checked into room 211 at the same time. We were charged a deposit of $100 upon check-in, and then entered our room that was supposed to be a non-smoking room yet it smelled of smoke and there were literal burn holes in the bed blankets. The beds did not seem clean. There was a bum outside that was asking us for $10 so he could pay for his room... he stayed there our entire stay (through May 2nd). On Monday the 29th, one of the housekeepers accidentally walked into our room... then a little while after that, a bigger black lady tried walking right into our room right in front of me while I was standing outside in front of the room, even though I asked her where she was going and if she needs something, and she just ignored me and tried walking into my room. That’s when I started telling her that this was the 2nd time an employee has walked into my room, even though we haven’t reported any issues and we’re all paid up! Then my wife walks out of the room to see what’s going on and she’s holding a candle and a lighter (we couldn’t stand the smoke smell in the room so we went and bought a candle at the Walmart across the street) and the black lady starts yelling at us saying that if she smells smoke in that room we are getting charged a $250 fee and continues going off on us, although we did NOTHING wrong and my wife is telling her that we’re not smokers. Then she asks if we need anything and my wife says toilet paper, towels and garbage bags. The lady comes back with two towels and toilet paper and my wife brings her two towels in a Walmart bag and the lady proceeds to HARASS her about that!! She says “WHAT’s THIS?! Dump it out so I can inspect the towels.” And they get dumped onto the ground and she sees that one towel has been used to wipe a strawberry lemonade spill and YELLS AT MY WIFE saying we are being charged for this damage and this towel is $5 and continues yelling as she’s walking away and my wife is saying “You can’t wash this?? Bleach should do it just fine...” Mind you, all this is happening while our employee (who had to be moved from room 211 to room 201 because her sink was clogged for DAYS and her A/C didn’t work and no one was doing anything about it) was NOT being harassed for handing in HER towels that looked WAY worse than ours (she wiped up RED KOOLAID)!!!! We just checked out today and found that we have been charged $10 for that towel that we were HARASSED over and considering that we were treated like SHIT by this lady that I assume is a manager, (she has an accent that sounds like she could be from the Bahama Islands), as I saw her giving orders to employees time to time... I expect a full refund from my stay at this motel. The things that happened were unacceptable. When our employee checked out on Tuesday morning, that lady had to go inspect her room before she’d even give her deposit back because she said she assumed she’d leave the room a mess! I mean, this lady is unbelievable. I want a full refund. I paid $661.14 to stay somewhere that I felt completely UNwelcome and that was WITHOUT reason. I am attaching a copy of my bill.
Rude staff when I had problems with TV remote. He implied it was me and not remote. ANOTHER GUEST diagnosed it as dead batteries because front desk was too apathetic to care.
Even worse, room had stench of stale food. No hand towels or washcloths. Filthy grit in bottom of shower. LAST GUESTS OLD COFFEE IN COFFEE POT.
If I weren't so overtired making it unsafe for me to drive I would have left immediately. I had an 8 day reservation, checked out next morning. Unless I receive a full refund I'm calling health department as I believe property is unsanitary.
I have stayed at this chain before. this experience changed that. Never again at this chain. I shared my experience on Yelp.
I checked into the motel 6 number 433 3 at or about 730 damn Wednesday May first 2019 the lady at the desk ask me for my ID and I asked her how much it was my friend and I just got off working for a man the lady was very rude and my friend came in and thinking to put it under my name since I paid for it she put it under my friend's name she later on came to my room about 2 in the afternoon I told me I was on drugs cuz she knew what person on drugs look like a little walk down to get a soda water and she acted nice to me about 4 a.m. lady came to my door while I'm crying to get a ride home and then she said I had a naked woman right out of my room if I was smoking in my room I told her I wasn't she said can I come in no problem I told her she came in and said that I was smoking and that she's going to call the person who rented the room I said I rented the room she said well I don't know who did but you're the man who you work for I should go ahead and do what you're going to have to do it I don't care my phone number is 2102029352. I had to pay 120 dollars to get a ride with Lyft I was going to wait for.my friend to get off. I
I have been here for a month and housekeeping is terrible they go thru your personal belonging when you are gone money and personal items have been taken front desk is awesome you all need to do background checks on these people and they half clean your room they do not need to come unless I am here but they still come they keep up loud noises some needs to check in behind them Ido not plan on staying here long I am at the one by the airport I keep the room clean myself they are not doing a good job I do not like them going in my personal belongings something needs to be done about this as this wont continue to happen I feel they are doing it because I am in here by myself my number is 404-484-0815 IN Atlanta Ga
Motel 6 @ 1095 Wayne Avenue Chambersburg, PA --- My husband and I had reservations at this Motel 6 fro April 26 - May 1st, 2019. When we checked in and obtained our room key, the attendant told us that we could park on the side and our room was about midway down the hallway. I should have known that there was going to be problems when the push bar on the exit door fell off on one end when we went into the building. When I opened the door and entered the room I was in for an even bigger surprise as you can see from the pictures attached below. The wall mount holding the spire on the left side of the bed and was leaning (if my husband had sat down on the edge of the bed, the spire would have hit him in the head), the bed skirt had a rip in it and was hanging on the side of the bed near the floor, the desk chair had no padding on either of the armrest and the ottoman looked like someone had put their dirty feet on it and the entire facility reeked of cigarette smoke. When I called and asked for the attendant to come down to the room it took her forever and she came loaded with an attitude. When I pointed out the issue with the headboard, her solution was to walk over and remove the spire and then go to the other side of the bed and unscrew the one on the opposite side and then looked at me and said, "There, it's fixed." I immediately told her that I wanted a full refund and that I would be filing a complaint. I understand that this is an economy hotel but had my husband been injured, I would have retained an attorney. I asked to see the manager and was advised that they were not on site.
I booked this reservation on line and specified that I would need a downstairs room with a king size bed. When we arrived on the afternoon of April 1st, we were told that we would have an upstairs room (I have a bad knee and hip and am restricted from climbing long flights of stairs). The desk clerk reluctantly gave us a down stairs room but when we went to open the door the key card would not open the door. My husband walked back to the office and the manager came and tried to use the key as well as a master key and the door would still not open. She moved us to another room which she referred to as her "favorite" room. When we got to the room there were issues with getting the key card to work and the manager had to again come down with a master key and let us in the room. When we got into the room the television did not work and there was an open gap between the wall and the air-conditioner. The manager also said that they were having issues with the batteries in the door lock key pads and that was why the key cards weren't working but that she couldn't get anyone out until the next day. The manager slipped and said that the last individual in the room was a "chronic" complainer and complained to the point that she had final given her a discount. At that point we made the decision to not stay and she gave us a full refund. (Note: my husband and I are on an 8000 mile+ road trip so you will see other complaints about other Motel 6s across the US with the same e-mail address on it).
Checked into Motle 6 on 66th St Lubbock, Texas April 30, 2019 room 148. When we used the key card to unlock door we found door not locked. We opened door to see one bed appeared to have been slept in with a liquor bottle in a paper bag on night stand. Room was marked as non-smoking however it wreaked of cigarette smoke! Overall appearance of hotel was run down, nasty, some rooms had several people coming and going out of them. We got the impression this hotel being used for prostitution and drug activities! After discovering horrible room condition we went back to office for a refund. This hostel should be condemned!!!!
This Motel 6 chose commerce over honoring the Motel 6's late arrival rule. Because my flight out of El Paso was delayed enough that I missed my DFW connection to Columbia. When I was rebooked to arrive in Columbia on the morning of March 22 instead of the evening of the 21nd as on my reservation, I contacted this Motel 6 on Burning Tree Road and was told that the morning was too early for check in. So, upon my arrival in Columbia, I headed directly to the Colonial Life Arena for the 4 games which were played over a 12 hour period (Noon to Midnight). It was about 1A when I arrived the Motel 6. Late arrival is secured by a credit card. However I was given the excuse that they ran my card and it was refused. I had used that credit card to rent a car the morning of the 22nd. So much for that reasoning. Suffices it to say, this matter has been communicated to Motel 6, so you do have recourse if this franchisee tries to place commerce over honoring late arrival, NO MATTER HOW LATE it may be. Can you imagine trying to find lodging at 1A in the morning!
Contacted Motel 6 customer relations and, in retrospect they opened a file reluctantly. Upon following up on this matter, Motel 6 customer relations closed the file because this Motel 6 is an independent franchisee. I was told pursue my complaint with the Motel 6 franchisee. Interesting!!!! Story unfinished, but I will contact the motel.
First of all it wasn't very clean. There were cracks in the ceiling and in the bathroom the bathroom sink countertop had about an inch gap in it. Also it was so noisy and people were partying very loudly until the wee hours of the morning plus their dogs were barking. I mentioned it to the office and they said they were not responsible for the noise or the dogs barking. And as far as the bathroom they said it was on the repair list. We paid 89.03 a night and stayed one night. They said because I didn't call them at the time they couldn't give us a refund. I was really disappointed.
Went to Burlington Washington location to visit a friend from out of town. As soon as my husband and I walked in the door to our friends room the phone started ringing. The front desk person told our friend that guests we're not allowed and that we needed to leave! Our friend had paid for a two-bedroom and he was the only one occupying the room. There should have been no problem with us being there with him no matter what the hour or day. We went ahead and left because we didn't want to cause problems. We weren't able to visit until 11:30 p.m. but that shouldn't matter you should be able to have guests over at any time and it is that way anywhere you stay. This is the first motel I've ever heard of saying that you cannot have guests after 8 p.m. or 10 p.m. whichever it is. It's complete discrimination! Some people work days some people work nights some people are night owls some people aren't! I feel very discriminated against and I feel robbed of the time I had made available to catch up with a friend. I'm not sure when we will see him next!!!
I had a free nights stay and paid for one night at Studio 6 in Colorado Springs 26-28 April 2019. Management knocked on my door at 8:30pm on Saturday night and opened my door when I was peering out of keyhole to see who was there. They were in plain clothes. They said the room should have been vacant. When I called the front desk I was laughed at when I told them I was upset and frightened by the experience. I will never stay there again.
I just came back from jetsking alday and come here and there is no hot water. I can’t bath. Me and my girl. But there is no other rooms available at this time. I called front office but no pick up yet. Will call back down there.but it’s nothing they can do about water not at 10:30pm
I stayed At Motel 6 in Leesville La on April 26,2019 in room 140.. my grandson and I arrived around 12:30 am after traveling for 2 1/2 hrs.. we was exhausted when we arrived to our room the bathroom was nasty and the bathroom door wouldn’t shut all the way,I took pictures and showed to the front desk to just be talk to like a dog, wouldn’t say anything put I’ll talk to house keeping , Didn’t offer to give me any of my money or move me this is very unprofessional .. the Manager was a ass.. I would highly recommend No one to stay at motel 6!
Plumbing backed up into the room from walk in shower. I got yelled at by the reception lady for asking for a cash refund so I had my money for the other motel I was forced to move to. Zero accountability from receptionist she blamed the city of Reno for bad plumbing. she also refused to allow me to speak to the manager. With in 5 mins of the plumbing back up the water turned brown and smelled of sewer. I was in the shower when the back up happened. The receptionist knew the plumbing was backing up and did not warn me either.
I HAVE RENTED AT THE MOTEL 6 HERE IN FRESNO THE ONE ON BELMONT AND PARKWAT DR. AND THE ONE ON PARKWAY DRIVE AS WELL I HAVE RECENTLY TRIED TO RENTAT THESE TWO LOCATIONS SINCE THEY HAVE BEEN UNDER THE MOTEL 6 UMBRELLA AND FOR SOME REASON THE OWNER OF THESE TWO PLACES REFUSES TO RENT ME AND MY FAMILY A ROOM DO TO SOME HATEFUL THINGS OF HIS OWN I HAVE BEEN STAYING IN HOTELS FOR THE LAST PAST COUPLE OF YEARS AND I AM NON PROBLEMS ME NOR MY FAMILY BUT BECAUSE I REPORTED HIS MOTEL TO THE BETTER BUSINESS BUERU CALLED THE PALACE THAT IS TO LOCATED ON PARKWAY DUE TO ROACHES AND AN UNCLEAN ENVIRIONMENY HE HAS BEEN MAD AND ANGRY ABOUT THIS I FEEL THAT IF I AM PAYING TO STAY SOMEWHERE IT SHOULD BE CLEAN AND COMFORTABLE BUT I DONT THINK THAT IT IS FARE FOR HIM TO GO UP AND DOWN THE STREETS TELLING OTHERS NOT TO RENT TO ME AND IVE DONE NOTHING TO NOT BE ABLE FOR ME AND MY FAMILY NOT TO STAY AT THE MOTEL6 AND I AM VERY UPSET ABOUT THIS AND I WOULD LIKE SOMETHING TO BE DONE ABOUT THIS AS SOON AS POSSIABLE OR I AM GOING TO FILE A LAWSUIT AGAINST THIS .CORPARRATION. BECAUSE I HAVE DONE NOTHING TO DESERVE THIS YREATMENT PERIOD AND THEY WONT GIVE A VALID REASON AS TO WHY I CANT RENT THERE THEY HAVE BED BUGS AND NOT USING THE RIGHT CLEANING SUPPLIES TO GET NRID OF GERMS OR ANYTHING
Hi, I am contacting you about my current recent stay at your hotel, Motel 6 at 1111 West. Sugar Rd, Charlotte NC, 28213 on 4/24/2019. This was my first time staying at your Motel 6. I was looking for a last minute place to stay, due to my previous arrangements getting cancelled at the last minute. I did a web search and found this hotel it was a little more than I had planned on spending for one night but after looking through your website at the pictures of the room and property, it seemed to be very nice and the rooms looked great. After reserving online and checking in less than 30 mins later I go to my room and was not at all impressed with anything I had seen so far. The room looked nothing like what was pictured online, there was no trash can in my room anywhere, the comforter looked dirty with stains on it the sheets were very dingy. The floors were nasty didn't look like they had been sweep or everything was swept into corners. The walls were disgusting, the tub in the bathroom didn't look very clean at all could see dirt in bottom and sides of the bath tub. There was a big hole in the ceiling above the shower, and the rooms had this smell that was not pleasant at all. My first impression upon arriving and then having to stay at this hotel were not great by no means. Nothing looked the same at all to what I had seen on your website. If the website would have shown accurate information and pictures I would have never chosen to stay here ever. I normally never write and complain but I was so unhappy, that I thought I should make you aware so maybe things can be fixed so that other guests can have a much better stay than me.
In continuance to my previous email, while I was here on my one night stay I had a very rude in counter with the gentleman that was working the night shift. I was outside the back door of the building smoking as I was told where to go outside and smoke and take my dog out to potty that I had with me, the lady that checked me and my girlfriend in our us in a room on the first floor towards the back at the door just for this purpose. She told us the key lock was broke and you could not get back in if the door closed, so she said just to put something in the door to prop it open so we could get back in without having to walk all the way around to the front of the building. So that is what we did when we had to go outvfor a second with our dog to go potty. While out there the gentleman working then came out of the door very angry and very rudely told us we better not do that again propping the door open like that. When we told him that the lady when we checked in told us to do that, he very loudly told us he didn't care what she told us and we had better not ever do that again. We felt very belittled being talked to like we were basically dumb slow kids, I'm a grown adult 42 and 50 years old and did not at all appreciate being talked to like that. If it would have not been so late we would have packed our stuff up and left IMMEDIATELY. That gentleman has no business working around people his customer service is the WORST I've ever seen. The people that are employed at this hotel should seriously be evaluated.
Robert Ennis and Heather Moore
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I went two days ago to motel 6 Airport in Bakersfield, CA I had a reservation I was going get there late to which I called and let the front desk clerk when I arrive to the location about 10:30pm the clerk did not wanted to honor my original reservation and wanted to charge more than it was stipulate on the reservation, then a male came in the girl clerk told him something and the male clerk approached me in a very threatening manner and asked if he could help me when I try to ,explain to him about the reservation he turned around and told me that he was not going to rent me anything and if I did not leave he was going to beat me up, by the way this person that arrive at his location looked like he just have gotten out jail and at one point I did not felt save and left the site this person was very rude and menacing I just wanted to mention this for you to look into this matter because if you have that type of employees and I report this to the media and the authorities nothing good is coming out of this I am a regular Motel6 customer but this time I felt insulted and very offended by this type of behavior
So there is a motel 6 located on Mannheim Rd in Franklin park Illinois. The place is a shit hole! This place is an absolute disgrace to the Motel 6 brand! The very appearance of the place is horrible! Then when u enter the lobby, it's like being in a haunted house literally!! The place is full of safety hazards! Including areas where construction is going on in a clear guest pathway!! Omg, the rooms? Horrible is to kind a description! No refrigerator, no microwave, a huge big bag TV!!! Where did they find it?! A huge number of ghostly looking characters who appear to be family members of the owners or something...man listen, this place is quite well below motel 6 standards and certainly light years below my expectations as a frequent motel 6 user, seeing that I'm a truck driver and all! Something has to be done about this at once, its not palatable for public usage for real!!
Dear Motel 6 Management,
Address: 3 National Dr, Windsor Locks, CT 06096
Phone: (860) 292-6200.
I stayed at your Motel 6 last night on night of 4/22 2019. It was horrible for the following reasons.
No smoke detector (very Bad) which was ripped out of the ceiling. The bed mattress was hard as a rock and should be replaced. Also a broken TV remote with batteries falling out of it. Furthermore the Desk Clerk who checked me in he may have been the Manager I don’t know used no common sense as the Room he assigned me # 142 which was in the middle of 2 noisey Hotel Guests. Also no close parking near that room and it was pouring rain. If he had any common sense or decentcy he would have assigned me a room on the other side where it was wide open and plenty of parking spaces very close to the assigned rooms. But No he had to squeeze me into a sub par room right in the middle of the Hotel and I got soaking wet walking from the closest parking spot to # 142. I will report the missing smoke alarm in Room # 142 to the Windsor Locks Fire Department.
The Manager at this Motel 6 should be alerted of all these complaints I have listed because I could see them losing much business treating Guests this way. And for about 20 dollars more I could stay at LaQuinta or Days Inn right nearby and have none of this riduculousness.
In my opinion this is a dangerous thing to not have a live working Smoke Detector in all their Hotel Rooms. I would bet if my Room had 1 missing there are probably other Rooms with none which should warrant an inspection / Fine at very least from the local Fire Department.
CC: Windsor Locks Fire Department
Robert McCarthy My Cell Phone 401-871-9481
37 Ware Road
Belchertown, MA 01007
The Motel 6 in Atascadero CA was a huge disappointment! The rooms are small and smelly. The walls are paper thin that the room adjoining mine had his tv on it was as if were the tv in my room was on. I couldn't get a decent nights sleep. The people in the room above mine stomped around all night. The shower was so small the water leaked all over the bathroom floor, and I was afraid to touch anything. The blankets were dirty. I planned on staying for the entire time while being in town but was so grossed out at the buildings condition....paint was peeled off the door (room 110) I left and went to a much nicer motel. I went to talk to the rude innkeeper (a woman) whom was annoyed and didn't want to be bothered.
I wasn't the only disatified customer because there was someone on the phone complaining about something being broke in their room and this woman just rolled her eyes and hung up the phone, then started saying rude remarks about this person on the phone in front of me and others. I can only imagine what was said about myself after I left. This was a huge waste of my hard earned money!! It just goes to prove...you get what you pay for! I wont hesitate to let travelers know to drive on by this place
I had filed a complaint with corporate on or around april 9 2019 regarding the motel 6 on central ave in albuquerque nm and today i still havent heard anything back it feels like nothings being done about this
My wife and I stayed at the motel 6 in Cleburne, Texas. We checked in at approximately 8pm and after checking in we went to the elevators and my wife over heard the blonde white lady at the front desk talking to the Mexican girl about there being several people working under different identities!!! One was under age and the other is ILLEGAL!!! Needless to say my wife and I DID NOT stay the rest of the night and didn't even bother going to the front desk for a refund we just left.
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