Dish Network

i am sending in a complaint on behalf of my Father Donald Fuller Sr. he had Dish installed on the 15th of may, not 2 days latter he received a bill for an entire month. so now we are going on almost 4 months worth of bills with barely over 2 months of service every time i call to get answers i am told the bill generates on the 15th of the month how the heck does a bill generate the same day of installation when he had installed the same day why would someone be billed for services not rendered. this has affected him financially if i would have known this i would not have signed up for Dish, i also fallowed the directions for the promotion that you would buy out his contract from other service provider, nothing only seems like your company is out to screw people you pray on them.

And when…

Dish Network brags about its 75-minute arrival time for new installations.

I have now been waiting almost 6 hours.

Your customer service reps cannot provide any information beyond the automated updates, which apparently mean nothing.

You suck as bad as DirecTV.

I am complaining about not being able to get NBC on my Dish network!

I am paying good amount of money each month to get the channels I signed up for and if you can’t carry them than I want out!

I have never complained about your network and have been satisfied with your services, but if you can’t carry the channels I want then I want out and I should not be penalized if I want to cancel my service!

If you can’t provide me with what I signed up for you should let me cancel with no penalty!

I am in a R.

V we moved to a location where dish is not a provider pulse we get free satilate where we relocated I called to cancel service's they won't me to pay for services that I won't be using, that is unfair that you can't disconnect my service cause I've moved.

If you can assist me please call 770-314-8117 if we can't get this resolved I will take this to an higher authority and tell my experience to family and friends ect.

We are hoping we can work this out so other actions wonr be taken.

Thank you and have a Blessed day.

Dana Horn

This is the 2nd time I've complained about Dish.....

First I get charged more every month than what my contract says....

2nf when I am told when I got the dish of $200.

00 visa card and never receive it and then get the run a round about it....

It's just too much.and when I do complain or ask anything I never hear back........

I can't wait till my 2 years are up in Aug. to get rid of the dish....

On March 23, 2018 a DISH Network representative came to our house to install DISH Network satellite service, including local channel (Lansing, Michigan area).

Instead of on installing the local channel through the satellite, the installer, Mark, offered to save us $12.

00 a monthly if we purchased a $149.

00 antenna that would bring in the local channel.

I agreed it sounded okay and he installed the antenna and started to attempt to bring in the local channels.

He was unable to bring in Channel 10 - NBC from Lansing.

He was successful in bringing in Channel 8 from Grand Rapids also NBC.

The estimated time it took him to tune in the local channels was 3.

5 hours.

He reported that he was able to bring in all other local channels including PBS, Channel 23 and CBS, Channel 6.

He…

First I was overcharged on my bill, I was charged 96.

85 and I looked on my contract on Aug.

2016 that says 79.

85 but I know that it was more than that all these months.....

My mom had an appointment scheduled for three months now for a technician to come to her house and service the system her appointment was set for February 22, 2018 the technician called her asked for directions told her he is on his way and never arrived to my moms home she called him back several times he never responded.

I personally called Dish customer service they looked up the event and saw the technician wrote nothing in the work notes for this customer and then told me and my mom all they can do is give us another appointment some time in April to the end of the Month .

They can not do anything about this event if the technician does not show up we just have to deal with it .

I am very outraged by this type crap why is my mom having to suffer by the event of technician not…

What the heck is going on with the cast list of movies and shows?

When you open the cast list, half of the actors names acting in the movie will be blanked out but the movies they have acted in will be listed.

Please get this straightened out.

My next complaint drives me nuts.

Whoever Dish Network has writing the summaries for movies and various shows has ran slam off the road as to what their job is.

First off, they write the summaries as a personal critics view of the show( which I do not care to hear whatsoever) and if you just look at it, these people totally destroy the English language.

It is very common to see single sentences with 40 to 65 words in them with no less than 18 adjectives in this one sentence.

We do not want someone's critical view of a movie, just the facts and…

On 11/11/17, I called to report a no service screen.

I did all that was required of me, i.e, a reset and more.

Nothing seemed to work.

That didn't work.

Spoke with rep who suggested Dish Protect.

15 minutes later, working with no assistance.

Called to cancel.

Was told as I called back so soon, would be removed.

Jan 15, spoke to Ivan, 7FW who said I needed to wait until mid Feb to cancel or would get charged $30.

He said I had to have 30 more days to cancel for no charge and be refunded.

Called 02/11/18, spoke to Leo, 1B7, waived $30. fee but would not be refunded from Nov 11/17.

I got 3 different mixed messages and very upset as never used and was not explained what the policy was in Nov.

Again, I called right away, to make sure it was not in effect, and told indeed, it was.…

as being a long with dish off and on for many years,i been having trouble with my cable tv having called over 10 times and paid 2 texts and one ele,service ,and still having the same problem,its a shame they don't have any ideal what it is,so why pay for something that don't stand by there service I have 10 more months with dish ,and Ill never uses them again,and tell all my friends about dish,,at one time you were great that's why I went back to you,,but no more ,sorry your going down hill.

I received notification of the current increase in my Dish billing.

I called to see if there was anything that could be done to help me with this bill, I had contacted Direct TV and was provided with an estimate of a two year contract with them.

I called the 800 number and after pressing various numbers I reached a gentleman by the name of "Colin" who offered to reduce my bill by the current increase, he was polite and mostly helpful.

I advised him that what he proposed would not be sufficient, he transferred me to a higher level person(?) who told me she was "marie or maria" she had a slight accent. "marie" offered to reduce my bill to $93.

29 with me being required to accept a new two year contract.

When I told her that I did no feel this would be sufficient, and did not match the…

Dear Corporate, I want to file a complaint on Dish.

I am Annessa Burwell, and I was told as of 11/27/17 through John a customer supporter that there was a glitch in my agreement, which was auto pay for the next 2 years my payments would be $64.

55 every 25th of the month.

But Dish decided to change this contract to an extra $5 adding up to $69.

99.

Changing the price without my acknowledgement.

Too, I have asked for a supervisor at least 8 different times,but I was told from Melissa the customer supporter that the supervisors were not available or supervisors are not warranted.

Melissa told me 2 different reasons why the price increased but still don't know why my contract has changed without being notified in writing or a phone call.

I feel like my contract was breached.

At your…

tengo ya casi tres anos con el servicio de dish en junio del 2017 solicite el cambio de servicio de san Antonio tx a mission Tx desde que el canbio se hiso puros problemas he tenido y puros recargos he tenido me han estado cobrando por una caja wirless que yo nunca ni tengo ni tube y ahora me disen que lo que me estan cobrando es por la caja que aqui tengo que es con la que me dan el servicio basico de 19dll y el servicio cada mes es de 40 dll que por impuestos que por puras escusas me dan el servicio q yo tenia no se me respeto es una escusa tras otra al venir y conectarlo aqui resulta que ya el servicio no iba dish latino plus mas dos televiciones si lo queria iba ser 99 mas impuesto asi q para no cancelar y pagar la multa de 300 deje el basico q es nada pero pago 40 y no es mas q…

To the Management of the Dish Network:

I am very disappointed in your customer service.

I have been a Customer for 30 Years.

I have, for the most part, been some what satisfied with your service.

However, for the last 2 years i have become very frustrated with your programming options and your lack of courtesy of understanding your customer needs.

I am currently looking into discontinuing my service!!!! looks like, after checking the blogs on the internet, your loosing customers right and left.

Rather then to give me one Channel, which I enjoy, you may loose another Customer!!!!

You offer nothing for old People, I'm 77 years old, a Vietnam 8 yr.

Vet. sooooo having said that, I summarize this Complaint, "IT'S ALL ABOUT MONEY"NOT CUSTOMERS.............

THANK YOU,,,,, for 28 years of…

Lost channels 56&62 local channels i watch alot

Moved and had service installed.

Previously was using 3 joeys, but only required 2 for new home.

Technical DID NOT inform us as to how to adjust our charge for the 3rd joey.

Had service cancelled due to horrible internet service and cost of it all.

Because I was encouraged to set up paperless billing by Dish, I did not notice the charge for the 3rd joey remained, and was being charged.

Called c/s to have credit to our account, but was told no because I didn't catch it sooner.

On top of all of that, WE are being charged $12 per box to send back equipment.

The $35 credit I requested could easily be added to the final bill with the $12/box charge.

I WILL NEVER RECOMNEND DISH TO ANYONE AND WILL ENCOURAGE ANYONE I KNOW THAT HAS DISH TO CANCEL THEIR SERVICE ASAP!!

It's suppose to be…

A few months ago you changed the menu font size.

I hate it.

I can’t read it like I could before.

Could you please change it back to the way it was.

You have taken away several channels I watch, they are Pixl, additional Hallmark channel and DIY.

I want to know why?

I will be leaving Dish if these are not returned!!

I called customer service on, 10/2 and explained to them that i thought something was wrong with my receiver box.

They checked it out and told me that if I wanted a technician to come to my house it would cost me 95 dollars, I am not sure but I think she said 95 dollars it might have been more.

Anyway I told her that I have been a customer for over 20 years and could I get some consideration on that fee.

She put me on hold for a few seconds and when she came back she stated that she could waive all fees because I was a long time valued customer.

She then schedule the technician to come out on Friday, 10/6.

Two guys came out and said that I was getting a low signal because of the way the dish was positioned.

They went up on the roof and fixed the problem so they said.

They came in…

I know you don't care what my complaint is.

I called and cancelled my account around the first of August you have no record of that call you do how ever have a record of a call that i did not place on Sept 12th also cancelling my service and closing my account you then sent me an Email saying my service was turned off, so i called to pay my final bill on the 21st of SEPT they said the final bill would be sent to me, finally i received another Email saying that i Owed just under $500 so i called again on OCT 3rd and my account still had not been cancelled, so we cancelled it again the new amount to pay off the account was $570.

68 I paid that amount Confirmation # 053546, I don't think it is right to take advantage of me, they said because over a year and a half ago i received new…

I was driving through Bassett, VA around 3pm when I witnessed the driver of the van with license plate number VIA0138 swerve in front of my vehicle without a signal.

Then at the intersection of Riverside Dr and Stanley highway he failed to stop at the light but slowed down throw the intersection as 2 vehicle were turning onto Stanley Highway.

I kept my distance until I arrived at my destination to avoid his wreckless driving.

I went to the dish network dealer in Lake Havasu City Arizona 86404 on 9/18/17.

Was told I would receive a phone call within 24 hrs.

Never got one.

Went back to store 9/19/17 am.

I was told they would try to be there at 4pm if they couldn't make it I would receive a phone call and put on the schedule for 4 pm 9/20/17.

Never happened.

Went back to store 9/20/17 at 4pm.

Talked gentlemen in the store and he called the tech.

The tech was busy pre-wiring a house and was booked the next day as well and told the gentleman in the store to call the other tech as he did not have anything on 9/21/17.

The gentleman in the store called the other tech and after 5 minutes of arguing with him because he refused to do the work tomorrow 9/21/17 he hung up the phone.

So here I am paying for dish…

Hi, I am writing in regard to my dissatisfaction with the Polk DSB1 soundbar and DSB2 subwoofer I was sold during a technician's visit to repair my dish.

Unbeknownst to me, these did not come with rear speakers, which I later learned are not available in my area.

I was not advised as such at the time I purchased them, as well as not receiving any manual and return policy paperwork.

Because the sound quality is not the same without the speakers, I have contacted Dish Customer Service twice to return them.

Unaware of the return policy because of not receiving any paperwork, I was advised that I was beyond the 30-day return window, and, therefore, would not be able to return them for a full refund.

I have tried to purchase the speakers directly from Polk (I was told they are exclusive to…

I called in to get a extension on my bill and the lady said I could get till September 2nd and I said that's not long enough due to i started a new job and need till the 11th of September.

Then she was like just call back on the 2nd for another extension.

So that's what I did.

When on the phone for over 45 minutes, they say that can't do that.

Why would I have called if they can't do that so now I'm out of tv till the 11th because of false info from an employee.

B's