Dish Network

I have been with dish network for 9 years I have never been late on a bill.

I have always payed with a money order several months back I got my bill I put it in the mail the next day I started getting threats on my TV if my bill was not payed in 48 hours I would be disconnected well I called and told the person it was in the mail please don't turn it off I ask what was going on and to this day no one has told me any thing well my dish was turned off.

I could not believe it so I told them not to turn it back on they never would send me a box to send the receiver back and my dish got turned due to them getting my money order now I have to pay extra at the Wal-Mart so I don't get turned off.

Then the next month my bill went from 75 a month to 82 same crap I called and I still don't know…

Since we have not had NBC and CW for several weeks, will there be a reduction in our bill until the conflict is resolved?

Thank you for your time.

I am the victim of a bait and switch program by dish network.

This bait and switch operation advertises a wonderful DVR receiver on the internet, but what you get is a piece of junk.

You cannot watch one channel and record another.

I did not discover this problem until the technician had left.

I called to complain but was told to get a receiver that actually is functional you have to pay 5 dollars a month more than their quoted price for a year and then it goes up to 10 dollars more a month for the next year.

This is in spite of their advertisement that the price is not supposed to change for two years.

They said that really didn't apply to this situation.

I already had disconnected my Direct TV service.

My dish is down on the ground and all my equipment boxed up.

I agreed to pay…

I called a few months ago to let Dish know I was having problems with my Dish.

I was told they would send out a Service Tech to check the problem.

He showed up as scheduled and replaced our box.

At that time he stated he was in a hurry to get finished and asked me to sign his hand held device.

I didn't have my glasses and he was in a hurry so I asked him what it was I was signing and he said "its just saying I completed the work today".

I called to cancel my Dish on 12-12-16 and they told me i had a 2 year contract now.

I didn't find out until 12-12-16, when l called to cancel my Dish, that they did not make my old 625 box anymore and that it was upgraded!

I knew he had to replace the box because the old one wasn't working but didn't know it was an upgrade!

I had only called for a…

Simple, I made arrangement with one of your representatives to pay $142.

00 on my bill and she stated that my cable services would be return once it was paid.

The following week I visited my bank for business and discovered over $200.

00 dollars was drafted out of my account and my service was terminated.

I found out that you all took out termination fee instead of the $142.

00.

I am highly pissed.

Trying to recover from surgery, and has been out of work with no pay for 3 months what I am saying now is that I discussed my hardship with the representative and that is when the $142.

00 was arranged.

This is bad business.

On November 2, 2015 at a Kiosk in Mayaguez, Mall Mayaguez, Puerto Rico a Third Party retailer I believed his name is Angel offered me a 1 (one) year promotion of Dish latino at $29.

99 for only 12 months, under any circumstances he never told us that it was a contract for 2 (two) years and that at the end of the 12 months we had the options of either continue with the service or terminate without further obligation.

A few weeks ago I contacted dish to terminate the service because I do not wish to continue due to several reasons.

The employee told us that if I decide to terminate the service that I had to pay Dish $240.

00 because according to them I signed a contract for 24 months.

I replied thatI never signed any documents whatsoever and that the agreement with the retailer was for…

I received a phone call tonight; 11/26/2016 @ 6:33 pm, from this number: 800-333-3474, at which time I was informed that over the course of the next few days, I would lose my current programming if my receiver was not compatible with the newer system Dish was supposedly rolling out.

I was also told that "I" would have to pay $150.

00 as a one-time installation fee, coupled with various discounts that would reduce my present monthly bill from $96.

00+ by $30.

00 or so for 1-year.

I informed the gentlemen that I am a disabled veteran on a fixed income, with absolutely "NO" extra money just lying around to use for instances such as this!

Furthermore, I have been a loyal customer of Dish for 6-plus years, and you would think that if there's any newer technology afforded your customers,…

Dish online advertises: "Build a home entertainment experience to fit your needs by changing your package, customizing equipment or selecting add-on programming to see a customized price for you." for $ 54.

95 for the Americas top 120 + service.

Yet, when I contacted them I was forced to pay $ 64.

95 even when pointing out that it could not only be intended for new customers as i was told, as new customers don't change there packages they select package.

Don't carry local sports channel affiliated with MSG.

Called customer service, got a total brush off from someone who could barely speak english.

I calmly asked questions involving contract situations and the dish representative got a little animates and raised his voice in frustration.

Time Warner Cable is finally making its way down my street and the frustration of dish will be gone.

I asked to have my dish really realigned.

I had I put on a pole since I resided my home.

I was informed I would have to Pay $95.

Or 8.

95 for a protection fee.

If I have to pay either.

I will pay both early cancelation and go to directv.

I haven't been with your company long.

And the one time I contact you I'm being charge.

I'm not happy and have no problem going to directv.

I'm not impressed.

I shouldn't be penalized for improving my home.

I have been trying to get service at my home in Sioux, Detroit, Mi 48224.

However, due to my daughter having a 4 year old bill I can't get service at my home.

Problems is your representatives keep lying to me and my daughter.

The rep asked me to pay the bill of $346.

00 and I could have service, yet another rep told my daughter that the bill is over $456.

00.

That's not right for your company to abuse customers.

I can be contacted to discuss this matter further.

Also, I waited on hold for 20 minutes to speak to a supervisor because your reps are very rude and unprofessional.

Dish Network doesn't have the world series Game 7 listed on the TV menu.

Just the most important baseball game of the year.

We missed Game 6 because the game wasn't listed last night either so the DVR didn't record it.

In Longmont Colorado we are getting Gigabit Internet since we started our own city owned broad band company, dumping Comcast, Xfinity and all those rip off internet non providers.

We will switch to all Internet based TV and shows, maybe get Hulu and get free shows directly from PBS.com and the network .com web sites.

Get High Speed internet and dump these over priced cable tv and satellite tv companies.

I recently got dish network.

As part of the installation, the technician reconnected my own DVD player.

However, it does not work as I don't know how to activate it as it relates to the dish network set up.

By the way, your customer service people suck as they said it was not their concern and couldn't help me!

Really?

I recently acquired Dish Internet, I was advised by installing tech that usage may be limited due to my location.

The service is horrible, slow from day 1, I called to cancel the service as it was horrible, was told I would have to pay the $440 early termination fee, even though the service does not work as portrayed.

If I could give zero stars I would.

I cancelled my dish service on October 10th - I was paid up until October 17th (She tried to get me to keep the service until I said cancel over 11 times).

The woman I spoke with said it was going to be a 10 and some change charge to send me boxes so I could return my equipment or I'd be charged full price for my equipment.

I said, no I'm not paying for boxes to be shipped to me.

Then I said, how much of a credit will I get for the remaining 7 days since I was canceling and not actually GETTING a service from you that I've already pre-paid for.

She tells me, there is no credit.

I already paid the amount and I'm not using your service, why should I pay for what I'm not getting?

So after going back and forth with her and her talking to her…

I called at the beginning of the month and spoke with a representative because I needed to extend paying my bill until the 21st and the representative told me that was fine and that I actually had until the 27th before my service would be disconnected.

However, I got an email today stating that I only had 2 days before my services would be disconnected.

I called dish and spoke with 3 different reps who said they would talk with the supervisor to see what could be done.

I finally ended up calling back and the last rep I spoke with so rude and told me I had to pay 90.

00 before they could extend it for 9 days.

So basically the first rep I lied and the ones thereafter lied and the last one was rude.

Dish is a rip off and as soon as the year is out I am cancelling our service.

Don't…

I had been a Dish Network customer since 2010, in Sept. of 2016 I called and asked for a discount in rates because I am retired and on a fixed income.

Your customer service refused to give me any consideration unless I contracted for two years.

So since I was quoted a better rate through local cable without a contract, I ended my service with Dish on September 29th 2016.

I was informed I would receive two box's with shipping labels to return the equipment.

I followed all instructions and dropped off the two box's at a UPS store in St.

George, UT. on Sept 16th, On Oct.

23rd, I received an email from Dish that the equipment was received.

At that time I discarded the shipping receipt with the tracking numbers.

Now on Oct.

3rd, I received an email stating that they did not receive 1…

I moved and the person I live with has dish and it stinks.

You remove good channels and put on garbage.

You take off good programs and put on garbage.

Every time it rain or is going to lose the signal.

I would never ever get dish or tell anyone to get it cause it stinks as a provider.

I have had the worst experience!

I was called a liar, from an account specialist the supervisor did nothing about it.

He himself was rude, hard to deal with and never looked into the issue I have.

The next guy I spoke with said with his own word "Dish has no worries about customer not receiving proper care", also "I can leave dish they don't mind even with me being a 5 year customer".

I told him you have a 5 star rating how?

I've been a customer for 5 year at one point I decided to turn off the cable for extra study time for the kids.

After buying my house I felt with the gift card that had been sent to me for 360.

00 with dish I would go ahead and turn the cable back on.

I spoke to a rep turn the cable on with 73.

00 from my visa.

We then called the gift card provider "NuCards"…

When I had moved into my new house I decided to do the refer a friend package deal 59.

99 a month.

All of the sudden my bill started going up to $70-99 a month.

I have been hung up on twice that I've called to ask for corporate's phone number because no one wants to speak to me about this situation.

I've worked as a business manager for years you don't speak to your customers bad or disrespect them especially when they are giving you business.

My complaint is that the package that we pay for does not allow us to see Detroit baseball games.

They are always blacked out.

For as much as we pay for the services they should include this channel.

If I switch to direct TV or charter it is included.

I live in Marion Ohio and am not within driving distance to Detroit.

We get the Indians games but I am a tigers fan.

I am seriously thinking of switching cable companies.

I am not adding any channels because then my bill will go up and it is to high now.

You do all kinds of promotions for new customers but do nothing to keep your existing ones from leaving.

I have had dish network for quite a while probably around 5 years.

I recently moved and there was going to be a few weeks between when I sold my prior property and my new property.

I was told that it would take 2 weeks to receive a box to return my receiver and it would be best for me to suspend my account rather then cancel.

I did and moved into the new home only to find out that I wasn't able to keep the existing package that I had at the existing price and that I had to sign a new 2 year agreement.

I had asked for new equipment, however was told that I would need to use my old equipment that I have had for the past five years.

I asked about an upgrade for the Hopper and was told I would have to pay $150.

00 that was non refundable just to use the Hopper.

I sang the praises of…

My son had ordered dish network and internet.

We were told the bill would be $68 and change for one tv set up and internet.

We called today looking for the internet and was told this was not included.

I have been transferred over 10x tonight, blind transfer, speaking to Dish customer service who have no idea how to service or settle this matter.

Finally was transferred to Gus who said he would look into it but will take 7-10 days to resolve.

This is not acceptable.

This is the first time I have ever dealt with your organization and honestly it was the worst experience.

While watching St louis and Pittsburg on ESPN channel 140 after approximately 21 minutes you blocked the channel.

You people are really making it easy for me to try another company like most of my relatives and neighbors have done.

I have been a loyal customer for well over 20 years and this is the kind of service I get forget it I will probably be looking elsewhere for better service.

Don't bother telling me you have no control on the channel being blacked out you also blacked out my fox Midwest that I use to watch my games on so I decided not to get that channel anymore if I could not watch it when I wanted to.

With service like this I am surprised you are still in the business of ripping people off.

I have been awaiting your restoration of Fox for the past month.

Please resolve this issue ASAP or I will unfortunately be looking at returning to Comcast, something I do not want to do.

I am not overly fond of Fox, but it is holding our programming of the Seattle Seahawks ransom.

I have missed all preseason games and enough is enough.

I even have paid for the extra sports channels and still can not view the Hawks in my own home.

Not fair.