Pepco

I call to get a explanation of my bill and I noce young came on the line and tried to help but she couldn't explain my bill either got her supervisor Ms Young at 6:25 and she introduced her self and then never said anything else. She was waiting for me to disconnect from but I would not so she hug up at 6:28 on me

Hello my name is Marquita Wright I'm single mother of five kids I had not received any mail Abt my lights been cut off I two grandkids that need light and warm mike I had resources for my lights they Pepco a 1,723 and they said that's not nun to turn my me and kids been in dark for 2weeks mykids and grandkids is get sick I'm just asking can you turn my lights on please help

Dear Exelon,I am contacting youronline platform and customer care with Pepco. Unfortunately, I had a veryunpleasant experience. I was charged incorrectlyunder Enshera Badu Tweneboah Apartment unit 1214 of33 N St NE, Washington, DC 20002

I’m also on the energyassistance program and libeap has been in contact with your company directlyfor payments. I have moved out as ofMarch 22nd 2023, I called and chatted to cancel this. Your technology hasincorrect information. Please see my lease, utility statement , accountnumber and additional documents enclosed. There are official documents fromWood Residential. A new tenant has been living there for 6 weeks with a pepcoaccount. This is unethical,unlawful and illegal to charge two tenants and collect doublepayment. Your technology is out of date and…

I received a call from Pepco and when the rep came on the line 1st she wasn't talking into the phone. The call got better but she didn't fully understand the problem, then she told me she would call me back after investigating in about 5 min and she never did.

I think its terrible because its complicated and took approx 20minutes to figure out. So basically-she said I owed 703. which is crazy and Pepco hasn't received a payment since the account opened in December. I informed I have sent payments as always.

I figured out the problem. The account was in my mom's name Lois Howerton but I have always paid the bill some 20 years, when my mom died, they took her name off & I thought put my name on but they must have giving me a new account number.

I informed the lady I've been sending the…

SUSAN CHRISTOPHER C/O: 2410 LAMOTTE STREET WILMINGTON, DE 19802

Dear Sir,

Please be advised I have moved from 405 Greenhill Ave. Wilmington DE 19805 on 5/2010. I formally request a copy of my last bill for May 2010. The shutoff date was 5/31/2010. My move out was documented and verified with my lawyer and Delaware JP Court Judge. My Account was paid up to my move out. I have been legallg advised that Delmarva Power failed to shut-off my electric and gas as per the shut-off agreement date. We will file legal action if there was idenity theft with my personal Idenity that was to be secure in Delmarva Data Bank

I filed a complaint,wrote several letters how my electricity wa being stolen and circumvented by my landlord. Cutrently I learned your organization unlawfully charged me after my shut-off date. I moved out on-time,provided proper notification for shut -off which your technicians failed to append the promised date and timeline.

This has been in my credit for more than 10 years. This is illegal, I reasonably request that you make the incorrect fees,fines and interests as I had moved out which was documented in court by my attorney under a lawsuit.

The complaint is documented with the Delaware Utility Commisdion, Consumer Affairs in the DOJ, CITY OF WILMINGTON LICENSES AND INSPECTION, STATE OF DELAWARE UTILITY CERTIFICATION BOARD as the Landlord manipulated and rewired the Duplex which was…

In September I paid my bill as usual with my bank account, but after a couple of days I got an e mail that the bank refused the payment. Since I was sure that this wasn't true because I have a lot of money on the account , I called Pepco and as associate told me that my bill was paid I had zero balance, but

she was not able to tell me why I got the e mail. Since I didn't trust what she was saying, I went on line every day for about a week and my balance was alway zero. On September 18th while I was already in New York ready to leave for Europe on a business trip I got another e mail that my bill was not paid.

I didn't have time to call Pepco. I went on line and I paid again the bill because I was scared that they would cut my service while I was away. 43 dollars for late payment. I…

Money was taken out of my checking account twice for my bill, and PEPCO says the best it can do is to send me a check in two to four weeks. That's almost $200 that I'm out. There is a software problem with PEPCO, and it is refusing to give me a timely resolution.

I tried to pay my bill through the app on my phone, but I didn't have some of the information required. I then paid the bill through my desktop computer. It seems that the app went ahead and also sucked the payment out of my account.

A planned outage from 12:25 AM Monday, July 15 to 6 :00 AM Tuesday July 16 for my Capitol Hill neighborhood (I live on 13th St SE, one block south of Lincoln Park) has apparently been cancelled. We received a warning but renters and some long-time residents did not. Others who received the call alerting assumed it was “just like the last one,” didn’t realize it was for thirty instead of just six hours.

I was aroused from a deep sleep at 12:25 am this morning by a phone call. If that was a Pepco call informing my of the cancellation of the outage, I didn't get it.

Prompted by your miserable performance so far, here are some questions for you: When did Pepco know the outage and repair work had been cancelled? Surely it wasn't shortly before 12:25 AM.. Why wasn't there a flier distributed…

I submitted a complaint on 4/15/2019 in reference to a payment that was paid against my authorization. I asked that someone would contact me regarding the complaint, no one has, as of to date. I'd appreciate if someone would have the decency in reaching out to me as soon as possible (asap). GRAY

MY RESIDENCE IS 5314 BROADWATER ST TEMPLE HILLS MD. 20748, I AM THE HOME OWNER OF THE MENTIONED PROPERTY AND A CUSTOMER OF PEPCO. MR PALMA. I CALLED A FEW WEEKS AGO TO REQUEST A PAYMENT ARRANGEMENT AND I WAS GIVEN ONE FOR THE 12TH OF APRIL FOR $300, I HONESTLY THOUGHT THAT I COULD HANDLE IT BUT

AS THE TIME REACHED THE 12TH I REALIZED THAT I WAS A LITTLE SHORT SO I CALLED BACK AND REQUESTED AN EXTENSION BUT THE NICE REPRESENTATIVE (MASSEY) INFORMED ME THAT SHE COULD NOT CHANGE THE AGREEMENT BUT SUGGESTED THAT I APPLIED FOR ASSISTANCE.

I GATHERED ALL THE REQUIRED DOCUMENTS AND WENT TO THE PEPCO BUILDING TO SEEK ASSISTANCE FROM ENERGY ASSISTANCE; TO BE DENIED, NOT BECAUSE I WAS OVER QUALIFIED BUT BECAUSE MY TENANTS HAD PREVIOUSLY APPLIED FOR ASSISTANCE A YEAR PRIOR, THAT SUCKS.…

I thought I paid my electric bill in January. February came and I got a bill that included January's bill along with February and was given a date of 2/27/19 to pay. Okay, why was I given a harassing phone message to contact someone at a 602.... number regarding my bill?

I found this to be very offensive since I pay my bills on time and this was an oversight that January's bill was not sent in.

Acct # ending in 98117

Are you targeting certain zip codes for what I perceive as harassment? I assume that person that left a message for me was a bill collector? If my invoice said pay by such date I should have never been called unless it was after 2/27/19.

I work for a builder. We submitted payment to Pepco on 10/8/18, had the underground conduits certified by Pepco in early October, received, are TPF's from the City of Rockville in September and simply put... we can't get power to 4 townhomes and now homeowners are having to cancel settlements and I can't get a accurate answer from Pepco Construction on when I can expect power. I was given Mike Hickox as my field rep and I was given two different numbers from Pepco service reps with neither number being in service. I would like someone to contact me within the next day with a date on when services will be at the homes.

Account #s Address 5001 6885 514 1426 Piccard Drive, Rockville, MD 5001 6884 996 1428 Piccard Drive, Rockville, MD 5001 6884 970 1430 Piccard Drive, Rockville, MD 5001 6884…

On Thursday morning July 19, 2018: A truck believes to be Pepco came through our neighborhood and skipped the street light in-front of 2428 Kenton Place (that light is not working and Pepco was called twice the last 2 months), the truck proceeded to stop at the street light in-front of 2420, 2412 & 2404 Kenton Place and changed the light bulbs with a low wattage bulb.

Later that night after returning home it was so dark I couldn’t see anyone walking on the sidewalk, the curve or my neighbor sitting on their porch next door. Later after 12pm I looked outside and thought there was a power outage in the neighborhood, all the street lights was out except at the end of each block.

You have created and unsafe and frightening living condition, this darkness will bring criminal activities to our…

We have been waiting since July 2, 2018, and are still waiting, for Pepco to come to our home and tie our electrical wiring into their system. We have have been calling Pepco Overhead Constrution Service Desk every other day trying to find out if our home is scheduled and if so when, and NO one will answer the phone. We leave our name and work order number and NO one will return our call. There must be some one at Pepco to provide better services than this or who can do something to direct services other than take money every month. We have partial service that has left us with no stove and no refigerator and no lights in 3 rooms, and we are throughly upset about it with no one to turn to.

If you are a Pepco official please look at work order 3581863, and get us some HELP!

Suffering badly with unscheduled / forced load shedding. As for now its 23rd Ramzan Mubarik our electricity supply is suspended due to force load shedding since 6:00am to uptill now 9:15am. Its very unjustifies, unethical and unbearable. No one is taking serious about the pains of peoples.

Spoke with Ms. m. My Account is past due and is scheduled for termination on or after 6-13-18. 56 would be paid in full. I was informed that after a termination letter is sent out NO payment arrangements will be offered.

I understand and respect your policy and will find other options, however since the letter i received specifically states "We'd really like to help you avoid termination of your services, please call us urgently". I called in hopes that i would be able to extend to the date of 6-15-18. Upon Speaking with Ms.

MacDowell i informed her that i had the termination letter in my possession at the time of the call. I simply stated my total amount due and i was told NOT TO SPEAK until she was done talking. I am the account holder and it is my responsibility to pay my bill in full…

Name was reported incorrectly to Equifax for collections. Have called Pepco customer service for 2 weeks - no one picks up nor calls back. Customer service claims i must talk with credit department.

Dear Sir, We are suffering badly with unscheduled load shedding I.e. 4:30-6:30 pm daily which is unbearable, unjustified and painful especially during Ramzan and in last hours of fasting. There is No check & balance and as a citizen of Pakistan I am very fadup with the most compalinig services.

We have been trying to get PEPCO’ s assistance in taking a dying & dangerous tree down for the past two years. During that time we have several phone conversations with someone at PEPCO who said they would send a crew out to trim the branches impacting the electric lines.

Never once did they provide a case number and when asked they said we would know that the crew had trimmed the branches. So they don’t document the customer initiated work requests which makes it real easy to ignore them.

We gave up long ago trying to get them to take the tree down so we hired a contractor. Yesterday they met with PEPCO and today they say that we need to pay a de-electrification fee of over $1,000 which was unbeknownst to the contractor and to us.

The limbs are still touching or in close proximity to…

Dear Sir, You are informed that our area has no electricity for three days. I have contacted various numbers, but WAPDA gave us any answer. We are tied to WAPDA and write this request to you. If there is no answer here then angry will already apologize.

Regards Shahzad Gul Fauji Foundation Abbottabad. Cell No, 03113662466.

There was a really bad storm the knock hundreds of people power out for a few days pepco came out yesterday to cut power back on so tell me why they Skippy our place I talk to a lady and she told me that it will be on at 1pm my food in the freezer is unfrozen and when I call them back they said Monday is when everyone power will be on I'm really upset because I have a 97 year old grandmother who can't do for herself it's really cold in here and

hungry we been eating on sandwiches since Fri night that's when our power got knocked out I'm pissed off at this moment with pepco

I have been trying to connect a customers house to the grid via Pepco Net metering agreement. I used Pepco's online portal to submit part 1 and I was approved on December 28th to continue to part 2. I have been trying to submit part 2 via the online Pepco portal but the portal is not allowing me to do so.

I have called Pepco many times and I am getting different answers. I get, 'The system is down', 'We are working on a work around", "We'll call you back soon", "We will escalate this issue and get back to you".

Its been a month and I have not been able to submit part 2. Pepco is unresponsive via email. Even after I eventually get to submit part 2, Pepco has a 20 day policy to review and approve, which means this process is going to take even longer even after I can submit part 2.

My…

I have been with Pepco for almost 30 years total and at my current address for 15 years plus I have two small children and one of them have medical issues and something needs to be done. I contacted Pepco and complain about over charging me during the winter months. Each month during the winter months my electric bill increase from $350 to $700.00 or more. There is no way that my electric bill should increase by hundreds of dollars each month. For 2015, it has not been cold enough for me to increase my heat usage in the home. I have called many times over the years about being over charge for service.

My bill is being estimated. During 2015, I talked to Pepco reps and a supervisor and explain that I was injured and that I had to split my bill payments. I have always paid Pepco in full…

Reliable electric services are given by Pepco. I totally trust these guys and they are doing a fabulous job out there. They allow you to pay bills online without the pains to go and stand in a line. Pepco helps individuals analyze their bills, save and conserve energy.

Pepco has accurate meter readings and their is no discrepancy on the prices. All are done in a right manner. I have absolutely no issues with them so far. Pepco gives some great tips on safety measures to incorporate in our day2day life.

They have their safety helpline number for emergency situations. Good going Pepco.