Google Complaints Continued... (Page 3)288+ reviews added so far. Upset? Call Google corporate: 650-253-0000
Someone has been through email texting my phone over 100 times a day. It is a Google gmail spam account that I have submitted for removal without any success. How can I stop this person?
The 'new' Google maps are CRAP. What mindless lunatic dreamed up such a total abortion ?? Personally I cannot think of even one halfway complimentary thing I can say about this bullshit and unfortunately like all companies that grow too much, Google has become oblivious to the monumental stuffups created by its lunatic developers. Furthermore its almost impossible to contact anyone to tell them what users have experienced. I guess the only way is to boycott broken products completely.
For the past couple of months I've been receiving telephone calls offering to sell me premium advertising space on Google at a discount. I suspect these people are not associated with Google. At the end of their sales pitch they offer an opt-out option from further calls, which clearly does not work, inasmuch as I continue to receive these annoying calls on an almost daily basis. I assume you are aware of this problem and was wondering if you have any advice with regard to blocking these calls in the future.
I am very unhappy when I call your customer support help line number 888-361-3731 and they are trying to sell me a security fix or product. I don't know what country it was but I suspect India. I am very frustrated when you call your customer support line and the people are trying to tell you everyone has your information and I am in jeopardy of my information being stolen and all of my accounts are compromised. I know it is a scare tactic to try to get me to buy their security fix. I called my local computer tech person and he assured me that everything is OK. It is very time consuming when you think they are trying to help you and they are only trying to sell you. My time is valuable and I don't have the time to have my hours stolen from me and in the end my issue not being corrected. I have also let them have remote access to my computer and now I am really angry. I am so angry I am thinking about changing my email and search engine. I don't expect to hear back from you except a computer generated email response and that even makes me more upset.
Google Stop censoring and suppressing the Alternative media. #DontSeeEvil #DontExposeEvil #GoogleAltDelete
Email from scammer to purchase my vehicle full price, sight unseen. Gmail account it was sent from, and google phone # attached to email. Please shut them down ASAP.
I got a Google e-mail like this which i can't understand is it from Google or any Fraudulent activity. the person also send me 3 pages latter with some description and also signature of google directors, read down message.
Dear Google User, You have been selected as a winner for using Google services. Find attached email with more details. To claim your reward, please contact our Foreign Payment Bureau officer below by neatly filling the verification and funds release form below, as your payment will be released and arranged by our United Kingdom Office.
Have computer , cell phone, and lap top, google will not let me sign in to all 3 three, must change my pass word each time. and then can only sign in to one device.. so tired cannot get my mail. , server to work , have 2nd account , associated cannot access that either .. cannot sign in to u tube.. and cannot get any help .. Because cannot sign in or contact anyone, big money hogs, 65 i need to bea computer school grad to use my devices with google... Thanks for nothing exempt headache, and keeping my grands away from me. One of the few joys in my life.... And i am not the only one suffering while you get rich and enjoy you bet you use yahoo. They well talk with you and help you , can sigh in to multiple devices. So why am i not there because you fatheads my grand son is ill and he knows how to contact me here... +
Why don't they just ask us about our security questions. Google can't expect us to answer so many dates on when we used their products. That is absolutely insane and it is making it hard for us to get back on our youtube account.
I have tried numerouse times to be taken of the do not call list. And still they keep calling. You delete your number then they send you to another solicitating co. To call you some more. This is what they do they just send it and your info to another calling agency and its starts all over again. I had them hang up many times , and had arguments with them telling them to stop. and they told me they can call anytime they want even if your on the do not call list. Sound like they need a class action law suit field to spank those assholes where it counts. in there wallet.
Google Postini suggested us use an autocreation system for our emails and the system created almost 200 false emails into our postini account, then continued to charge us for those accounts, we started to notice the overcharge back in 2012 and had been contacting Google Support to help us with it but they ended up figuring out that the auto creation system was creating these and finally told us how to stop it but never refunded are money and continued to keep charging us, they say we owe them $35,000 ... it is definitely immoral and it seems to be illegal too ...
Google Docs will not allow me to edit any of my documents for more than 3 seconds on Google Chrome. This is extremely inconvenient because Google Docs is what I use for all my school work. MER.
The next time you put somebody like ceasar chavez on my page I will use someone else for my home page! Yahoo is still in business. I do not agree with Chavez or his politics and I consider it an insult to have his picture forced on my page.
This weekend we went to a wedding at the Tickton Grange Hotel, Beverley, Yorkshire, and got diections from there to St Mary's Church, Beverley. The diections are completely incorrect as the "maps" fail to recognise a by-pas and new bridge past Tickton Village, although we understand that this has been in place since the mid-seventies!! Are you prepared to pay for my devorce after several harsh words were expressed on my wifes map reading skills - plus we nearly missed the ceremony.!! This is not very good is it? How can you miss something like a new by-pass and a bridge? Perhaps some flowers delivered to mrs Jenkins may save me as I have not managed to get back to our normal loving marrage relationship - even after 51 years experience!
I've been a staunch Google supporter from the beginning, using everything you have chosen to throw at us, but no more. Today is the day I being to de-google myself. Why?
It is resurrection Sunday. The day that the God of the universe overcame death and provided a way to salvation for ANYONE who choses to accept it.
And what do you do? No bunny, no Easter, no egg, and no Christ. Instead you give us Cesar Chavez. He was an OK guy and did some good things, but he did not provide an avenue for salvation for the entire human race.
Are you guys out of your minds? You may not want to identify with a particular religion. (Though you see to have no difficulty heralding every cock eyed thing imaginable), I get that. But to insult an entire religion on it's most important day is an incredible insult.
Goodbye Google, and goodbye to your $800 stock price.
Please pass this on to upper management. Google has crossed a line in the sand for me. I will no longer use Google because they decided to post nothing related to Easter....on Easter Sunday!
Are you kidding me? This is a slap in my face. Good bye Google.
I have recently places listings in google places, in the last month i have had over 4 listings go down, i have taken the correct steps in contacting the correct department within google, yet the have not corrected the problem, the only email is we are looking into it but then weeks go by and nothing. I checked my listings again today and another two have gone down. The annoying thing is if i request another pin to try and re-boot the listing i have to wait over 2 weeks for that letter, as a new business thats a long time to wait and lose business.
I have tried to do a bulk listing but yet they tell me its not possible and to check the info and T's & C's, i do this and still they cant do it, yet from what i can see i meet the T's & C's. When i try to contact the relevant department its a 'no reply' email. I have every right to place listings like the millions of other businesses yet i feel im being penalised for some reason. I would be grateful for you imediate cease operation.
Thanks for the Easter incident. I as most of my friends will now delete every Google product on my phone, iPad, laptop and computer thanks to your lil Easter stunt. I don't understand stand what your company was thinking but its sure going to coty you. Bing here we come. I can't believe you would ignore Jesus like that on Easter Sunday, who does Google think they are!
I am searching on Google Images for the term "brave", because I want to tell my friend to be brave in the face of adversity. I was expecting to see different images describing brave faces and people but to my shock and disgust, 95% of the results are of images from the latest Disney animation movie by the name of Brave. As if nothing else in the world exists any more, or is relevant any more, or as "authoroty" anymore other than this stupid movie. How can this be allowed? Google is showing how instead of helping people find what they want, it just stuffs us full of commercials, desguised in this case as natural results.
Recently upgraded my phone and forgot my passwords for my gmail. Followed the proper procedures for restoring it but unable due to the questions. This account of mine was created years ago so exact info like dates I could not remember. Now I have info in my inbox that I am unable to get to because this dumb ass system created another account from the address that was to be used as a recovery to send details for generating new password.
And on top of that u have no one available to help far as Google customer service. I attempted to create a new one and of course I cant without changing it all. YOU SHOULD REALLY DO SOMETHING ABOUT THIS BECAUSE UNFAIR THAT I HAVE LOST ALL OF MY DATA WITH ABSOLUTELY NO HELP TO RECOVER IT. I REALLY WOULD APPRECIATE YOUR TECHNICAL ASSISTANCE. WHAT A LOAD OF CRAP; THIS GOOGLE.
I was going to do some research using Google just now, and I pulled up your homepage and was appalled at the picture I found there. It is highly offensive!!!!!!!! You take the traditions of this country and Thanksgiving and Christmas down to a new low level. I'll not use Google ever again when you seek to destroy by inserting the devil into a picture that should be depicting good values. You seek to influence subliminally, and I am disgusted and sickened by you. You stoop to very low standards if you have any at all. I am tired of having to put up with low standards everywhere I look and everywhere I go. Try getting some class and innovation instead of copying the tired old 60's era and its dispicable substandard values. Peace Out, Love and Tranquility was dreamed up by lazy, self absorbed, spoiled nitwits whose main purpose was to make anything illegal or immoral OK, so they could do it without having to bother with getting arrested. Smarten up........because that would be very refreshing to see.
I'm shocked that on easter sunday you honor chavez! At least have some tribute to JESUS CHRIST. If you are afraid, then have no tribute to anybody. I will pray for you ... shocked in Cincinnati. In my view you could have celebrated Easter on your search page instead of Mr Chavez.
I have purchased many, many books and games with googleplay and now all of a sudden it won't let me get past the cancle or wait portion . When I cancle it goes to yahoo when I wait it just spins. Something is wrong here! I just want to read My books after all this time and money I have spent it seems to me it should work! I would hate to have to change services but will if I have to. Tried contacting the help line My email was returned. I have cell, WiFi, desktop pc, laptop and tablet. Enough is a enough.
Easter Sunday is celebrated by millions of Christians around the world - and Google chose to make Cesar Chavez your google honoree today? You had no issue doing a 'Christmas' theme on Christmas Day so religion/faith isn't an issue for you.
Easter is the highest of holy days for Christians - it is the day the Lord rose from the dead...it is far more important in the Christian faith than Christmas. I understand you cannot 'hit' all key faiths on all key dates but this is a big one andÂ Google ignored it.
I am highly disappointed withÂ Google's lack of awareness and sensitivity on Easter sunday, and my family and I will no longer support the company that offended Christians everywhere today.
I live at 28 Spital Park, Kendal, LA9 6HG, you are showing it in the wrong position on your map which is confusing people when they try to identify where I live. The correct position is the 3rd house on the right as you leave Appleby Road not on the circle of houses as show, I would therefor be gratefull if could amend to save any future confusion.
I need to make the Google searches stop trying to guess what I am typing. it is a horrible experience every single time i do a search, and I cringe at making searches because it is so uncomfortable that your program is guessing what I am thinking and typing, and worse it never, never has any idea what I am searching for so it just overloads the page with tons of garbage. It is such an imposition upon my entire life, emotions etc. etc. etc.
Please educate me on how to use Google search and have a pleasant experience doing so by NOT experiencing your search engine trying painfully, and unsuccessfully trying to guess what my next move is before I make it. It is just so awful and I do want to use Google search because of the wisdom of the results I yield but the experience of using the search every single day is making me grow old before my time with the stress it causes me by trying to constantly guess what I am typing.
It is always incorrect, and even if it were correct so what it has no business anticipating my every thought, itâs horrible. Please advise how to make your program stop displaying this horrible guessing game answers.
The behavior begins with the offer of an appealing App (Pinterest, Evernote for examples, but no "sign in with Google account" offering App is spared.) Once you commit this "error", your mailbox is vulnerable to any message and any number of messages these sites choose to send. I have found no way to relegate these messages to JUNK mail (intentionally not a Gmail option, or did I miss the instructions) as a user preference, and some of these sites are relentless.
I have on some occasions seen a link to opt out, but is this apparent "carte blanc" provided by Google not a bit of a security risk? It feels like a breach of trust, with your mail account as a mandatory open conduit for these companies. This is in addition to all the permissions the App demands for you to download it. Your other option, sign in using Facebook begins with the assumption that everyone has/wants a facebook account, and you must therefore link to your web of friends in order to benefit from the App. How does this benefit Google? The answer to this question could generate very interesting topics for further query.
I was very sad to see that Easter was ignored by Google, when this special holy day is celebrated world wide. The figure portrayed is a local icon, at best. Google generally always celebrates holidays -- Valentine's Day 2013 and Halloween 2012 as examples. I will be switching search engines so that I don't have to view the disrespect that Google demonstrates toward the Christian world.
I am very disappointed that on Easter Sunday, you had your google logo was depicting Cesar Chavez's Birthday. REALLY ON EASTER SUNDAY this was the best you could come up with. Extremely disappointed in your choice of your special Google Logo.
I have enjoyed the best search engine of all time until today. Because of my strong Christian values, I will no longer use Google as a search engine or for any reason what-so-ever PERIOD! So long Google I am personally boycotting you and I'll spread the word. Good luck!
I am complaining about the lifetime ban on adsense, I am not a criminal, I am a good standing citizen, ok I would be fine with a ten year ban but life?? I am not the same person I was when I was banned, I was young and dumb, I am human, I make mistakes, I think 2 strikes or a period ban, my record by law is clear, I don't see the the point of lifetime ban for one offence in my teenage years I think you should rethink the lifetime ban.
Dear Loved Google, As there is Birth anniversary of Mahatma Mohandas Karamchand Gandhi on 2nd Oct. 2012. We were eagarly waiting for any Google-Doogle of Mahatma Gandhi, but you have not posted any. Please show a concern in this regard. If you don't know anything about Gandhi serch GOOGLE or Wikipedia. God Bless You.. Thanking and Waiting for your reply.
I am disappointed with your Easter Day logo. I am sure you have your reasons and certainly it's your prerogative but I've come to expect more sophistication, tact and wisdom in your choice of logos. Is there a more important date in History than Easter? Perhaps, in the future, we should expect Chavez Eggs instead of Easter Eggs from Google.
Dear sir / madam, I wish to make a complaint to Google in relation to the ad words advertising that I have with them. My company is Locksafe.ie and I advertise as a 24 Hr Locksmith based here in Dublin. I have noticed that over the last few days their has been a large volume of traffic on the Google ad-words campaign in relation to my advert.
The majority of the clicks are invalid as it has been picked up by your system. Today 11/4/2013 between the hours of 13.00 and 13.50 I have received a total 60 clicks on my campaign. The system is picking up 34 as invalid clicks and the balance according to Google are valid clicks. The locksmith business is competitive and it is my belief that the malicious activity is coming from a locksmith that also advertises on Google ad words. I do want to continue advertising with Google ad-words, but not on the basis that I receive a click cost of â¬130.00 in the space of 50 minutes.
I have been forced to pause my ad word campaign as of now 11/4 at 13.50pm as I have been advised by a representative at Google ad-words (Rachel) that the process will take 3 working days to filter out all invalid clicks. I will instead run a night time campaign in the hope that the malicious activity does not continue during these hours.
I have complained to the help desk about two similar instances this week on invalid clicks. There were a large number of clicks again on the 6th and the 8th of April. I provided this information to Google and the times that the clicks took place. I was assured by Google that steps have been taken to ensure that I am protected as a consumer.
I am looking for two things to happen as I want to have the confidence to advertise with Google without the threat of maliciuos clicks being part of the process.
1.) I exclude IP addresses that I see on stat counter on my campaign. If I and Google see a large number of clicks that take place in a short space of time - can the campaign be spread out so that I am not at risk to this type of activity.
2.) What are Google doing to prevent this type of activity with those that are responsible? What stewardship / governance is in place to protect me from this and does Google penalize other advertisers that carry out this activity?
As I said earlier, I wish to continue to advertise with ad-words, but not under threse circumstances. I have advertised with you Google last August and have spent a lot of money on the campaigns. I feel that I have no other option, but to stop advertising if I can not get the above probelm addressed. I look forward to hearing from you.
After as many years as I can remember faithfully and usefully employing Google, your latest format is quite simply nothing short of a disaster. The site is slow and clunky and all the aspects that I had learned and used over the years are now only found with great difficulty - if at all. Mostly not at all. What on earth can you be thinking of? To take a wonderful product such as you had and turn it into a nightmare. If some technical department suggested these changes you really need to do a re-think. I have now spent/wasted quite a few hours on it and sadly, will now move to Firefox. I can't believe you've made such an appalling error of judgement. I've also canvassed a great many of my colleagues, all of whom share my concern and annoyance. A great product turned into a lemon.
When looking to upgrade something you don't down grade a truly great product and substitute a sub par one. Does not give a warm and fuzzy for Apples future endeavors.
The new maps does not even work correctly In Dallas or NY how are we supposed to use this garbage for directions when they are wrong or don't exist in London or US.
I am not going to say please as that never works with Apple the only thing that works is when market share goes down and that is what I am hopeing for. Big taboo to give a sub par program that is so heavily used such as maps and have it not work at all.
I had this map take me through a private (gated) community to get to a public place. Not a smart move.
There is a glitch in the billing with my Google Business Apps account. After my service being suspended when it was not supposed to be, I logged in and paid AGAIN.
Still, my apps were not available to me. I spoke with someone at The Ireland call center and they asked for screen shots to prove that I had paid. After sending those scrn shots, I was told that a specialist was assigned to it and would be in contact soon.
Nearly four days later nothing has happened and I STILL have not heard from them. I've called their call centers THREE times and EVERY time they tell me they cannot help me and that it was JUST sent off to a specialist. I run a business with my Google Business Apps and this is costing me time and MONEY.
Google is basically stealing from me. I have paid for a service and they are NOT supplying me with that service. Google apparently has gotten too big headed and believe that providing their OWN customer support is just not a high enough priority.
Google wants to make money and offer all these services but the moment there is a problem, they are impossible to get a hold of. they don't want to be contacted and they don't want to back their product up.
This morning when I opened Google Chrome the Google picture was a Demon with small demons attached to it. Then there was a line of people waiting for their turn to be healed, etc. from the Demon. This is terribly offensive and not appropriate for a company such as Google. I am disappointed because normally the picture are cute and very creative. What is the message that you are sending? Not one that is complimentary to your reputation.
How could you idiots offend me meore... How can you not make a doodle for Easter, but for this mexican, Cesar Chavez. This is a disgrace Google, a full disgrace. You all should be ashamed. Nobody cares about Cesar Chavez let's be honest, you are TRYING to piss people off right? Google used to be my default search engine, but no more. I'm switching to Bing and Yahoo for my searches, at least they know how to stay the hell out of my business!
We submitted a payment through Google Checkout, the seeler did not fullfill her end of the bargin. We canceled the order and asked for the money back.The orginal transaction was on July 9th and the cancel was on the 12. We have yet to hear from anyone. We had a Regional Manager (who the moveed on us in the middle of the payment) Mike Kellar and we have NEVER heard a word from him. What gives with part of Google? I find it hard to belief it is even any part of a Google company. When you go to the Checkout site it just keeps turning you around in circles so there is no where ot get any answers.
The amount of money is large enough to be considered a Felony in our state So the next step we are looking at is to file charges.Â The Google Account for has been disabled. incorrectly entered date of birth while joining Google+, I am not able to sign in to this account or use it to access any Google products or services. Google Account Birthdate Correction Form With Age Proof issued by Got. sent to re-enable my above google account, as i would like to continue the same account and operating since last 4 years. The last request for re-enabling this account created was web-based and was created on November 26, 2011 10:54 AM. This request is still processing.
How long will it take for Google to re-enable my account? Please re-enable my account at the earleist. Please help me in re-enbling and accessing my above google account.
I bought an android tablet and to get the apps for it I had to get a gmail account. That was 3 weeks ago. Last week I tried to access my apps store and it said that my password was incorrect. After much ado I got my pass word reset. Over the weekend I had the same trouble and again after much ado I got my password reset. Today I got a phone call from a young lady bitching at me for hacking her mother's gmail account and changing her password. She got my phone number by accessing my account and changing the password again.
I asked her if her mother's name was Sheri Ritter and she said yes, so I told her that someone had hacked my account and changed the password. She put her mother on the phone and come to find outher gmail is too. I want to complain because she was able not only to change my password but was able to access all my personal info including my phone number.
I believe that is a serious breach of my privacy especially since I don't give out my phone number to just anyone. I live in Florida and the caller lives is Texas. If I didn't have the tablet I would Close my gmail completely but they seem to have me by the balls if I had any. I tried contacting Google directly but the phone number just leads you to more automation and no person to correct the situation and the website only lets you submit a question that may or may not be addressed.
I had listings for my company My Oxford Removals on google places..All was well until today. I got a call from google asking if customers came to my address.. I told them i visit customers and told the lady my number 01865 682368 had a problem but bt will make it live again on the 13 February. With that she said ok and no more was said..i got home and found all my listings had been deleted. What do i do? Has she made a mistake.
Dear Google, I get that facebook and google want to upgrade and make changes, however i have been trying to forward an email that I received to another friend and I get a page that is trying to explain the changes...then it locks on the screen and I can't do anything but close this out.
Guys, there was nothing wrong with the way things were working...I have always been a google fan...can't stand Bing. Please, go back to the old format or make it so I can forward a letter without having to go to college and getting a degree on computers.
I have been using Google as the homepage and search engine for my computer for quite some time now. I have enjoyed the various website art that appears almost daily. I thought it was nice that you celebrated events like birthdays of famous historians as well as important dates in history on your homepage. I was extremely disappointed and upset however when Remembrance Day came around this year. The only indication for the date at all was one measly little poppy cowering underneath the Google search engine. This came as quite the shock to me when only a few days earlier the website had been plastered with a giant montage celebrating Bram Stoker's 165'th birthday.
Now I ask you this, do you think that the lives of all of the people who fought so heroically and selflessly for Canada's freedom are somehow less important than the birth date of a man who wrote a story about a blood-crazed count some 100-plus year ago? Personally I was very disappointed at Google for sweeping this extremely important holiday under the rug. We as a nation should be proud to lift up the names of those whose lives were so tragically lost by at least making an appropriate acknowledgement to the one day set aside for them. I am very saddened by the insensitivity displayed by the Google website and I can only hope that whoever reads this letter will see the importance of honoring our troops and that next year on Remembrance Day we will see the respect that Canadian troops deserve.
Yesterday I went online to get directions for a doctorâs visit I had. The problem is that you, google attached a screen onto my Juno page I couldn't get rid of. Everything I tried to get rid of the page failed. I had to hit ctrl Alt delete to get rid of the damn thing. I tried 3 times to get rid of this screen but to no avail. Finally, I hit ok and then promptly got rid of my google bar. I refuse to ever use you again and will be using Yahoo in the future. I like their methods better anyway. I'm done with you.Â What this screen is all about is so you can track where Iâve been. Itâs none of your damn business and will take steps to make sure you never do this to me again.
I have also registered a complaint with the state of California and will be filing a complaint with the Feds shortly, or as soon as I can find the right place to file my complaint. Google does indeed suck.
Traditionally, Google has had a special doodle to celebrate a specific holiday. I noticed that Easter again was not recognized. Cesar Chavez was chosen to be honored instead of Easter. Mr. Chavez did a lot for migrant workers, and it was nice to see him honored. However, I would have preferred to see Easter honored on Easter. Mr. Chavez can be honored on another day. Google has shown a special doodle for Valentine's Day on Valentine's Day and Halloween on Halloween. Goodness gracious! I am disappointed in you.
There must have been some drastic changes unless they're doing an overhaul of the service, Google Images, because when I want to search for a specific file type, there no longer is that option when I do an Advanced Search. Also, I'm not sure if it's something to do with the Internet service provider, or some hacker who's gotten into my system or what; but when I go to Google Images, not all of the options are visible, only the first and second "pages" and the rest are grey-blank.
This dissatisfies me, because then I have to randomly sample each and every one of the greyed-out blanks to see what the picture is, and I can't just wave my mouse pointer over the picture to know how large an image it is; as the larger the image, usually, the better the resolution quality is. Also, I need to know the file type before I download the image because sometimes I want a .png image so the background is clear; I do a lot of digital graphics for a hobby, and also hope to develop future work skills I might apply if I did get the nerve to apply for a job. So I was getting very angry suspecting it might have to do with computer hacking, as this computer is using a remote modem and there are 4 other computers that have access to the main system, I don't know a lot about all that but this is frustrating. Could anyone explain in an email what the deal is?
Google incessantly tries to complete my searches which I nearly always have to correct, and which too often links to a site I never heard of and have no interest in. There should be a way to disable this. The one option available to do this was a waste of time. Also, it's nobody else's business where I have previously visited, whether it was my intention or Google's, and don't appreciate the search box constantly re-displaying these sites. Please either get rid of this nuisance, or provide a way for me to disable, disconnect, or euthanize it. I'm tired of Google's auto complete featuring annoying me when I do my searches each day. It doesn't guess very well what I'm actually looking for, is there a way to turn it off? Who knows.
We receive up to 5 phone calls a day from Google services- calling to update our business profile or webpage. I have now made 7 attempts to have our business numbers removed from the listing because it interrupts our day and ties up our phone lines. This is a doctors office and we dont have time to deal with this. If we want to contact you-we will. The EXTREMELY dissipating thing is the 7times I have called I have been hung up on 4 times by Google and 3 times was told our number would be removed-But it never was. We are very frustrated about this and someone needs to take our number off your listing.
Your doodle is offensive and in extremely bad taste for Easter Sunday you have offended 2 billion Christians world wide. I suppose that was your intent. What was your purpose for your thoughtless and offensive decision to continue to keep it up?
Why did you do a doodle of Cesar Chavez on Easter, are you trying to upset the majority of Christians in America let alone the world? Google is an international company and should reflect the values and at least respect the beliefs of millions of it's users.
This is unacceptable and I will be spreading the news to all my friends and family to boycott Google!
I have been getting a ton of suggestions for friends and friend requests in the last week. I have sifted through them and ignored the ones I don't know the language or are very new. I have however answered friend suggestions that I thought were interesting people. After all how else do you meet new people in a social setting. My suspension for 30 days is so wrong.
On a lighter note there is world wide Google+ day I think it is today May 1st. If you haven't tried it you need to it's great and it will get you out of the little FaceBook box that everyone seems to be stuck in. Google has so many tools and things to do it is a must. Start out with a Gmail account and that hooks you up to a profile, Google+1. pictures. you name it they got it. Google+ also has rooms that you can video chat with 10 friends at a time.
You can follow people and there are no suspensions. You don't have to follow people back if you don't want. And a very cool thing that FaceBook dose not have is, when you post in Google+ there is a chance that your post will get picked up by the Search Engines if you post public. This means that if someone that is interested in what you are they can connect with you no problem. Very powerful thing!
Yes you can post just to one person or circle of friends if you want and your conversation is private to those people. So if you have friends in a circle that like to play the games on Google you can post and talk to just those people instead of posting to people that are not interested in the game subject.
Get out of the little FaceBook Box there is a big world on the real Internet. My 30 day suspension from making friend requests is probably a good thing, I'm on a mission now! By the way your friends on FaceBook..... Only 10 to 12% of them see what you post anyway the code on the site is so messed up as is the company.
Hook up with me on Google+ I will be there!
Google gmail no longer allows me to exit from the program; very annoying. Also, it will not allow direct composition of new messages, only send by entering from another site. Pretty poor programming which I will avoid in the future if not fixed. NO, I don't want to use your software. NO, I don't want to have to continually download new items just so you can change yours. I don't like the new Google gmail email updates to the program and wish they would revert back to the old mail. It's annoying that things constantly change and I can never seem to find anything.
Dear Sirs, For the last few weeks I have been trying to get Google Earth to completely blur out the image of me sitting on my driveway as it makes me look really stupid! They have partially blurred the image and then blurred my house, which I did not request!
They are now sending me a standard reply and have not carried out my request, despite daily requests from me. I have told them I will do it every day until they do what I have requested!
I tried to ring your UK offices but obviously you also do not want to talk to your customers and so I have been forced to complete this form!
Can you please get Google Earth to completely blur out my image on all three of the photoâs and also remove the blurring from my house on the same three photoâs. If that is beyond their capabilities, then can you please arrange for the photoâs to be removed and replaced with the photoâs used in the last version.
Google's arrogance continues to frustrate me to the point of filing a complaint now. I've just accepted an update to Android on my nexus phone. The update decided to remove my email client and transfer the details to Gmail. If I wanted Gmail I'd use it. I dont want it. What on earth makes Google think it has the right to alter my choice of mail client under the cloak of performing an upgrade.
I was scammed or phished because I could not verify or reach any one at Google. My granddaughter used my google account to sign in as a guest. When I went to sign in later, it would not accept my log-in /password. The message was you can not access this account as we need to verify your age. ( I am 67 , she is 6) The options were, send a credit card (.30 charge), or send a copy of an ID that shows your birthdate. I was on there as a guest to Alli’s account. I tried calling you and tried to find an online support person. I could not get through on the phone and I read that Google does not have a support phone network. I was going to pay Just Answers $32.00. I was so desperate to get this resolved.
I sent them a copy of my picture ID< signed form and a letter. I assumed it was from Google. I have tried calling you so many times today. I was on hold for 35 minutes, 46 minutes and another 30 minutes. I am so frustrated. I realize now that this was probably not sent from you and someone has ALL of my information..I can cancel the credit card, but since they have my info, they can open accounts and really make my financial life miserable. I was able to open my Google account today, as if nothing happened. I am worried sick about my credit and what they might do. Their fax number is 650 644-0463. Can I please get some assistance in this matter from you?
I may be wrong but Google is reported to be the biggest,and the best, “The Cream of the Crop) the number one Company known for out shining everyone else. So, why is it after all the tears of true hard work in creating Google, the Business Giant, which it is Today, and now no one there at Google cares any more having all the billions of dollars there is no reason to care what is happening when trying to use Google when searching. I have to tell you it is one major mess.
It is as bad as an LA freeway ,every single time you click there is always someone different grabbing the site page away from Google and you have their’s. I really do means this is worse then crazy. It takes up so much time, and when you try to back trac you find some how they have kicked Google off, and you land back on your desk top. These other sites trap you,start downloading all these different browsers on your PC I have, well I had Chrome. But I never get it any more. Yes, it is still in my PC and it was with my Google. But it got lost or taken over. heck, I have no clue. Can you do something to “STOP” this madness? You really would do a good service to your Google, because it must be screaming at you. I really hope you can offer the help it needs.
this is the long complaint part. i have been with google a long time. i have never had a problem but now i need my phone to keep up with my online classes and i has a problem. i CAN NOT FAIL so i NEED MY PHONE to work. Boost is not the problem, my whole family has boost, i can’t use google chrome because it is not compatible with the web sites that the school uses. i need it fixed sooner rather than later. I wonder if stright talk uses google. i can;t even get to google play. my browzer won;t even work….!
I hate the forward on the bottom of page and you cannot take forward off the forwarding message, change back to old system why ruin a working thing just to keep people employed, change it or me and several thousands of my friends are gone and will talk poorly how you ruined a good thing!
If Google doesn’t stop requiring me to sign back in after I’ve checked the remember me box, I am going to make someone else my go to page. This has been happening for about 6 months and I am so over it. Why is this happening and what can I do to stop it?
Your where my home page, not anymore. Your choice on Easter to disrepect most Americans just to show a political stance lost you at least one user. I will from here on use bing. By the way I’m an Atheist not some bible thumper, Right is right and wrong is wrong. Goodbye.
Your company should have recognized Christ on Easter Sunday. There are billions of Christians in this world who resent the fact that Christianity was dismissed by your company. We hope you will also recognize Muslims, Hindus, Jews and members of all religions but Christians are becoming irritated by the fact that Google and other secular organizations are not recognizing our existence.
Much good has been done by Christians since Christ rose from the dead. You may not believe but billions do. We do not expect all peoples to believe as Christians do but we do expect respect for our beliefs as well as the beliefs of ALL religions. Get a life and stop being politically correct where Christianity is concerned.
No matter what you do Christianity will survive BUT there is an issue of fairness here that needs to be addressed. Peace be with you during this glorious season.
Unimaginable how you could possibly have put Chavez face on your site on Easter Sunday. Wow.. such bad taste and totally insulting to ALL the Christians around the world. I am trying to figure out why it is OK to dishonor our holiday. I will no longer be using your site and will be encouraging others to do the same. You should be ashamed..totally disgraceful.
I don’t know what Google did to change my forwarding format to Compose but I do not like it!!
My system was working fine, and I had no complaints. Your Compose System does not work for me. It is time consuming and complicated! Change it back or give me the option of using what ever procedure I choose to forward emails.
I went to Google because the system was user friendly. You are no longer user friendly! What happened to Beta testing with your customers for inputs prior to making a big alteration in operating procedures?? Any body else not happy?
I know how left leaning you are, but really? Easter Sunday of all days you choose to slap Christians in the face with a photo of Chavez? Really? You couldn’t stay neutral and place a photo of bunnies and eggs?
I have an android phone, a google phone number and email address. Guess as soon as I can, all three will disappear. I am thoroughly disgusted in your political display on the most celebrated Christian holiday. I suppose if it were a muslim holiday you would have gone overboard to celebrate it.
Way to go Google – you just thoroughly ticked off millions of Christians. Oh, by the way, it appears your Washington office is being bombarded by calls since you can’t even take more messages at this phone number.
Remember – you may all think that everyone you associate is a socialistic anti Christian as you are, but we ARE the majority in America and we are through being silent about daily persecution.
What were you thinking by displaying Chavez on your opening page rather than an Easter celebration display on the Google home page. I will switch my opening search engine to Yahoo. Easter is a time to remember Jesus Christ, our Savior and the sacrifice he made for all of humanity. Not Chavez who is only a mere man. You have lost a customer, I will use another search engine going forward instead of Google. I will never use your site again. Goodbye. You can keep Cesar Chavez. I will use Yahoo or any other service, but not Google.
We have our address listed in Google as their place of business. They also have a map showing their businesses are operating at our home address. This is a private residential address and we are sick of getting their mail because of incorrect information on Google maps, and would like to complain. Where is their corporate contact information?
We have lived here for 4 years and wish Google to remove these adds from the internet. I understand that businesses online did operate from this address some years ago , but to our knowledge not for about 6 years. Please someone help fix this at once!
my neighbour aunty’s image was posted in google it was unlegal so remove it from the google search. is there a way to remove google images from search or at least stop them from showing up, please it’s important that we stop this my aunty is very upset that her image is posted in google, she does not want people to be abel to find these at once. working to solve it but unable to find a contact info or email with the google, they seem to not wish to help us solve this dreadful problem!
The comment made about myself as owner of All Property Apparaisal Ltd. is “This guy is inept and should not be allowed to appraise anything”. I would like to know who who filled this comment, in that I have been valueing properties for over Thirty years and have never had a complaint. May have had a disagreement over values when the owner feels his value is somewhat higher than what was in the report.
This complaint in my openion was put forward by a person whom I feel, felt that his value should have been $75,000.00 plus higher. In his neighbourhood and quality of home this was not likely. Or it came from my X-Buisness partner. If you will not supply me the details of the complaint and/or who was responsible then remove the comment on all locations where it appears.
We have had nothing but trouble with Google. Google double click keeps coming up on our back button. Google is slow to connect to the internet and their e-mail account is difficult to use. They put up all of this stuff,We do not use. I am not interested in their scam advertisements,facebook and twitter. Just want simple and something easy to use. So tired of having to run our spy and virus removers. About ready to use a different home page and e-mail. Our internet explorer keeps jumping around and doing all sorts of stuff. I keep having to use my Mr Fix it program. It works for a while until we do searches on Google.
Google, my wayward and daft child. How thou hath enjoyed thoroughly making a whole generation of information-age children victims of your censorship. A mere year or two ago, a search with very specific political/societal connotations promptly resulted in suitable results: if I searched for “rap sucks,” I would get pages expressing and arguing that idea. If I searched for “google is a bunch of over-educated and somehow under-thinking twats out to make the world an extension of contemporary values” I would get a page that damn near tried to fit the search terms.
Nowadays, however, if I search “rap sucks,” I’m sure to get a rap song containing the word “suck” or “sucks.” Cool, Google, real cool. I could search for “Pu-239 passing Russian border,” and my first result will be related to some sort of consumer product, pop-culture news, celebrity events or pop-culture music. F*** you, Google. I wish I had aborted thee.
Can you explain why google is taking so long to come up on my system it only started happening when you changed to MYSTART INCREDAMAIL I dont know why you did that it has slowed my connecting to the internet time down and has trouble connecting to sites and before you start pointing the finger at me the user and my computer drivers and software please, maybe it does need looking at AT your end. My computer has recently been debugged and whatever else so I know it is running at its best from the technical side on software and hardware so please DONT start mucking around in my system without my permission.
I know you are reasonably intelligent people running this internet provider system but even the most intelligent people can have off days and Telstra in Australia are in the process of and have just started to use higher technology through wiring and connecting towers to make life easier for the user SO AGAIN CAN YOU GIVE ME SOME KIND OF EXPLANATION AS TO WHY THIS IS HAPPENING TO MY COMPUTER. Maybe going to a different opening page to connect to various things instead of that b…..y incredamail might help
Does Google want to lose customers? Why can’t they set up the instant search feature as something that you have to “turn on” instead of something you repeatedly have to turn “off” I am now using Firefox and Yahoo which by the way, doesn’t require 3 steps to utilize in peace! I find the instant search feature most annoying and I’ve finally had enough. I am certain that there are thousands more who feel the same way. What is wrong with you people at Google anyway? If it isn’t broke, then don’t try to fix it for those of us who prefer to search the web without all the distraction! Not a fan anymore.
The American Psychiatric Association has affirmed homosexuality is a mental disorder. This morning there was an ad from google chrome on Hulu extolling this mental sickness by saying “it only gets better.” This is not only deceitful, but is also an attempt to elevate a mental derangement – by definition – to a level of legitimacy. Will google next decide to do this with a psychopathic killer mindset? Why would Hulu allow this type of content? The root cause of the psychopathic killer and the homosexual is the same – mental disorder and sickness. These people legitimately belong in a place where they can receive the mental care they need.
This is not a civil rights issue no matter how much these mentally impaired people want it to be. Their condition is NOT comparable to racism b/c a person cannot change their race, however, a person with this mental disorder can be cured. The facts are that many have been cured. Check the facts out. You will find there is no factual way to deny the truth of what has been said in this post. A hysterically emotional stab back at this posting does nothing by show support for what has been said here (ad hominem – look it up).
I typed in Rod Licence renewal on Google, as a first time applicant I clicked on Fishingrodlicnce.com and followed the application instructions on the website. At the bottom it had a tick box saying this application was not refundable, I procceded I have a blue badge so put the number in the box, the cost was £41 per years. I have since found out that if I had gone to the Environment Agency site I would of only paid £18. This Rod License Renewal Scam on Google I find is totally unaceptable and a con.
“Google Instant” is like a virus that keeps coming back to plague my computer. In a way it is a virus; the functions that I have set up to safeguard my computer won’t work when Google Instant is turned on. Avg Free fails to post search results after the first ten items. I hate being continuously second guessed by Instant. Google Instant should be an option to be selected, not rejected through a painstaking process to shut it off. Every time that I restart my computer or clear history I have to do it again. I could scream!!!
Why are we forced to either repeatedly disable or live with bad programming, when it would have been so easy for Google to just have a checklist to the side for options to be selected without backtracking through the search options to reset the unwanted parameters. If I didn’t hate the appearance of Yahoo so much, I would go there. Why is it when a comment or complaint needs to be issued to Google, there is no Google Complaints Department to be found? Is there something about Google that is so sinister that the are in hiding?
I received a spam email on my gmail account. (I’m assuming that gmail is “Google Mail”. I tried reporting this item to the FBI to no avail. I tried replying to the sender of this email, only to receive the following message from my gmail account. “Senior Romance ” does not appear to be a valid email address. Please check the address and try again. I tried calling my local FBI Atlanta office to inquire as to how to solve this problem. The FBI employee advised me to find out how to report spam through my gmail account. So my question is: How am I to report spam entered in my gmail account when there is no “Report this as spam” option in Gmail.
The body of this letter was nothing but html hypertext. I’d appreciate some help on how to nail these senders once and for all! Is there no help here from on Google High?
That handy page that was a good reason to stick with Google Chrome is now worthless. Because Google Aps now appear at the top of the new tab page, I have to tab repeatedly to get to the links to the pages that I frequently visit. Because the # of aps on the new tab page keeps changing, I can’t memorize the # of times to hit the tab key to get to the particular page I want. So like in the bad old days, I end up using the mouse or ng tab a dozen times access the links to the webpages I visit at least once a day w/o the mouse – very hard on people with carpal tunnel problems.
Please find a way to let us turn off the Google predictive search feature, that has rolled out in updates recently. It is now the default search feature when I open up a browser, and it is also on my Comcast homepage search engine. It is the most annoying feature ever, and has no redeeming value for me as I look for things each day. Everything I search for on Google now takes five times as long. Instead I am now using Bing, Firefox or Safari for all my searches because this predictive search feature is freezing everything up.
The predictive suggestions from the Google search bar are nothing more than spam and are ruining the Google experience for many of your customers, and as you know full well it can not be turned off. But I can turn off Google and choose a different search engine. This would be a shame for those of us who have remained loyal to Google for many a year. I predict that I am not the only person to suggest this!
I was using a company to host my Google maps the person i was dealing with became unreasonable the site was paid to that point. I received my pin,# from Google I gave it to this guy he put it in his name and i can’t get it back, in the mean time he is trashing my site and has changed it around how do i Get it back into my name.
I ordered my 7 inch touch screen android google netbook on january 27th and here it is february 12th and I didn’t receive it yet. I look for it to come everyday, and still no box at the door, my status still say’s preparing shipping. What is going on with my order. Thank you
Hi can you please remove my picture from your Google street photograph. I don’t want to appear on this picture and never gave you permission to show me like that . The picture is located at 13 crouch road RM16 4bx, I have not given permission for this to be used nor do I wish it to be now or in the future by Google or anyone else. Thank you.
googles new prediction search is extremely annoying, as soon as you type the first letter in the search box it goes searching and comes back with web results that you’re not interested in and it slows you down every time you put another letter in, it goes searching for websites and it doesn’t let you finish the word your searching for, in my opinion it’s a been a big mistake. the old google way was much better where it only showed the results in the drop down without finding the results and let you choose from the drop box without slowing you down. annoyed extremely, if it doesn’t go back to the old way, am leaving google and finding myself another search engine.
we are trying to get our website up and running on google but another company are using our name to promote their company. If you put in Party Mania Cambridge into the google search, Party Delights website is the first link. Is this illegal as we have called them to remove this link as it is stopping us from advertising our company!
google management, i would like you too see the… management of your google account as any other outsider is trying to fool the inter net user by making an issue of wining prices in lotto game. i humbly request you to check those fraud members who all are using the google in a wrong way. thank you.
I downloaded Chrome to use until Firefox fixed the recent problem it was having of crashes. I have nothing but complaints about Chrome. I can’t visit my U.S. Army email account because there’s a certificate error. IE and FF let me bypass this, but not Chrome. Newsflash to Google: No .mil website has a certificate. Does that mean they’re unsafe and you shouldn’t allow me to visit them? Also, with other browsers, there’s an arrow at the end of the address bar so I can see the history of websites I’ve typed in. This was something I used a lot, but I can’t do it with the version of Chrome they’re offering. I’m forced to search through my history. My list could go on, but I don’t want to waste any more time on Chrome.
I got an email from GOOGLE MANAGEMENT BOARD. [email@example.com], Looks like some fraud mail , please let Google know that some persons are using their logo and fool the internet user. Google 11th Anniversary Presentation Centre, Asia branch office. Nongbon, Pravet, Bangkok, 25530. Thailand.
REF: CONGRATULATIONS !!! DEAR LUCKY WINNER !
Your email address has been selected as one of the lucky winners in the second batch of the on going Google 11 Anniversary Award as organized by Google Asia branch office in Bangkok, Thailand. Therefore, you have been awarded the sum of Five Hundred Thousand United states Dollars ($500,000.00USD) only.
Note: Lucky winners do not have to purchase a ticket to participate in this lottery program, all email was selected from the Canada, Australia, United States, Asia, Europe, Middle East, and Africa regions. Email account holders who receive this notification are hereby advised not to neglect this alert, because this is their chance to be part of the favor.
This promotion was set-up to encourage the active usage of the Internet Google Chrome®. Hence we do believe that with your winning prize, you will continue to be active and patronage to the Internet Google Chrome®.
Award Reference code:GOOGLE568A009
To claim your winning prize kindly contacts our office with below details ASAP:
Dr. Patnam Amorn (Funds Transfer Manager)
VERIFICATION AND FUNDS RELEASE FORM. (ASAP)
(1) Your Full Names:
(2) Your Tel/Mobile Number:
(3) Your Nationality:
(4) Current Country:
(5) Your contact Address:
Once again: CONGRATULATIONS!!!
So the Google Adsense competitive ad filter is terrible. The Adsense competitive ad filter is honestly a piece of crap product that Google should be ashamed of. It works like this: when adsense shows ads which are either competitive or irrelevant to your site (which happens all the time) you can put them into the Adsense competitive ad filter so Google will stop displaying them. Sounds good in principle, but in practice it is terrible. You have to cut and paste those ads into the Competitive Ad Filter, and have to wait at least a couple hours to see if it works.
The Google adsense competitive ad filter it only works about 75% of the time! And now I have so many blocked competitors, I never know whether I’m adding a site that has already be blocked or not and I have to go back and delete the duplicates. Basically, Google either doesn’t want you to use the Competitive Ad Filter or did a terrible job of designing it. I have tried to block sites that I don’t want being shown, honestly because they are adult subject matter and I run a blog that I want to be family oriented. For awhile I had a Christian website that ran nothing but psychic and atheist religious ads. I had to watch my ads and copy and paste every single one I wanted blocked into my competitive ad filter, one by one! Can we get something a tad more efficient please Google adsense?
Questions about work-at-home offers are some of the most frequently asked questions to the BBB. Consumers want to know whether offers to earn money working at home are real or scams. Rebecca Jarvis offered advice on “The Early Show” about how to avoid the scams and pull in some real money. If you do a Google search on work from home, 99.9 percent of results will be a scheme to try to rip you off, according to the Better Business Bureau, she says bottom line: You shouldn’t have to pay money to get a job.
What happened to the little guys? Google has a monopoly on all the data that is out there today, or is that just me? I know facebook and other things have tons of users, but seriously Google is taking over! I own a small parts business online and Google represents most if not all of my traffic. If I don’t do exactly what Google wants and how they want it, then I am in danger of being banned from their searches, and that would be devastating to my traffic!
They know so much about everybody already and have tons and tons of information on everybody who has every done a search at Google over the years. Honestly who hasn’t shared stuff with Google they would never tell another person???? I guess I am just in a complaining mood, but I found this site and figured what the hect.
I want to know why you are censoring people that you feel don't fit your narrative this is called policing our opinions it's illegal and I'm telling you we are censoring your company this is not right your company needs to stop this asap
Please consider this HATE MAIL for killing the Nik Software collection. Do you have any idea how many photographers depend upon that set of plug-ins? Why did Google buy Nik if they weren't going to maintain it?????!!!! Killing the Nik software has just undone all the good that Google has done for world, I will never forgive Google for doing this. Charge us for the software if you have to, or sell it to someone that will maintain it. but don't let it die! Every photographer I know now loathes and detests Google for this despicable act.
I'm here to complain about telegram groups channels which are sharing and leaking naked pictures and videos of ladies as revenge here in Kenya. I have tried to report this via their email firstname.lastname@example.org also their support email, now it's almost two weeks and it's still going on, tried to report the ground on telegram nothing has been done, it's really traumatizing and ugly coz its a public group where even kids have access. please assist on this issue with immediate effect.
This is to complain about the Google Play Refund Department and in particular the refund specialist Dredge. Over the past years, I have purchased over 70 ebooks from Google Play Books, so far so good. On Nov. 15 I purchased an ebook (Can$7.09) on Google Play Books. Then I realized it was a wrong one and so I submitted a request for the refund. On Nov. 17, Prince, a staff of the Google Support Team replied that he was going to forward my case to one of their specialists.
On Nov. 18, Ash, a refund specialist of the Google Support Team replied that they could not post my refund for it did not meet their policy guidelines. I replied right away to remind him that my ebook should meet their policy guidelines since it was only purchased a couple of days ago. Hence Dredge, another refund specialist of the Google Support Team replied in a discriminating and insulting tone that although their refund policy stated that my order met the refund criteria, they might "decline requests" for refunds that appeared to be "abusing their processes".
Then I replied right away and asked Dredge to give me a detailed explanation why he considered my request for the refund of that wrong ebook is so “abusing” that made him turn down my refund request.Hence on Nov. 19 Dredge apologized and said according to their Terms of Service, "if Google issues a refund or credit, we are under no obligation to issue the same or similar refund and may decline requests for refunds in the future" and so they were unable to offer my refund.
Then I replied right away telling him that when I consulted his staff about the ebooks that I wanted to buy and when they could not give an answer, they always suggested that users could purchase the ebook first, and ensured me that there would always be a refund should it turn out that the book did not meet the user's expectations. This is in fact very obvious and is precisely Google Play's policy.
Hence Dredge apologized again but said "nowhere on your chat consults that my colleague ever promised nor guaranteed any refund for any purchases." and refused to refund.Then I replied with with the following: "I re-read your Term of Service but found nowhere in https://play.google.com/about/play-terms.html mentioning that you could “decline requests” for refunds in the future. The closest I could find is the following under section 6:
“In the case of Products other than apps, subject to any limitations in the additional terms for the specific Product below, You may return Products that you purchased from Google Play to Google if Google Play does not perform as stated with respect to that purchased Product, and Google will provide at its option either a replacement Product or a refund of the purchase price. If Google elects to issue you a refund, the refund of your purchase price shall be your sole remedy. Google reserves the right to issue refunds or credits at its sole discretion. If Google issues a refund or credit, it is under no obligation to issue the same or similar refund in the future. “
The proper interpretation of the above should be: Google reserves the sole right to choose either issue a refund or issue a credit of the purchase price as the refund method for the remedy, and is under no obligation that the same refund method will be used consistently in the future for all requests. And based on your policy, I understand that once the product is refunded, should the user buy the same product again, there will be no refund again for that same product if he decides later that the re-purchased product still does not perform as stated.
Therefore it is clear that since I have never requested a refund for that wrong ebook, Google should issue a refund or credit for my refund request."Seeing that Dredge was unable to provide an unbiased and sensible solution to my request, I asked that he elevate the case to his supervisor or another support manager to follow up.
Finally on Nov. 20 Dredge replied that "I know that you wanted to have this escalated. Unfortunately, there's no other team that would handle your request. We only have our team that handles all refund escalation throughout Google Play. We review all refund request. I'm afraid our decision still stands. We can't issue a refund for that particular purchase under our current refund policies. If you have time please click here and learn more about returns and refund on Google Play."
So this is the problem: Could a personnel in your refund department make a refund decision solely on his very own and not based on Google Play's established policy? Could he do anything he want just because they are the only team for that? Up to this moment Dredge still could not give any explanation to exactly why there would be no refund for my request even after he admitted that my request met the refund policy. He just kept refusing to admit his wrong decision to turn down my request, while insultingly thought I was abusing the refund request. The fact is actually this: Dredge is abusing his own job's power to discourage customers from coming back to make further purchases on Google Play Books.
My nexus 9 tablet would not open one day. It went through the 'sign in cycle' that so many others have described an was not caused by me. The only way to clear this was to reset using the external buttons. When restarting, it requests that i use the original account details. I tried with what I can recall and failed. An option for verification with sms was given...security questions but one including when the account was set up. If i can't recall a password or other details how do you think i will recall a question like this.
I took an educated guess and it let me through. I am at a stage where i have tried a private account with the correct details...yahoo, a google account with the correct details, but wrong, another google account which was work and i assume closed as i have resigned. Surely if you have details of these you can cross reference details? If i cannot recall a non google account then i do not know what to do. Why does it not give the option to reopen details by confirming with proper security questions or verification through phone etc. I never asked for this level of security and was not informed. The pad does not have any life threatening data and i would rather lose it and have someone use it than having this level of encryption.
I should have had an option when setting up or if i did one that i understood because i would have unchecked it. I expect you to confirm who I am in another way and help me to resolve this issue.
I have been trying to get onto google my business for like 2 years without success. The Filipino call center don't call me to verify my ad on google my business, so it goes back to me calling again to trying to get them to call but then they keep sending me an email wanting me to video verify. I don't want to do that because I am an onsite computer repairer, and very few people come to my house and I really don't want people to just turn up to my house wanting me to fix their computers. So the circle just keeps going round and round and round and round so i am not happy at all matter of fact I am considering taking legal options to sort this out.
I was in the market for a dog from my home town in New Glasgow Nova Scotia Canada. Under dogs for sale in New Glasgow there was a litter of puppies for sale at 100 dollars. I applied, phoned and found out they were American in Indiana. They offered to sell the dog and charge an extra fee of 100 dollars for delivery. How they were going to get past the border I don't know. I emailed her hinting that it was a scam. She emailed back that she could be trusted and would send the puppy as soon as she received the 200 dollars.
That opened my eyes. Now a person with the same phone number is offering purebred Poms with a setting in Alberta under the new name of Dora Wilson. If you check the add, she lives all over Alberta and a dozen different cities with the same Indiana phone humber. I realize you can't check every thing but this smells of a puppy mill or at worst payment with no arrival of puppy. I wonder how many people have been taken it and sent money. Other than that I have no complaints about Google. I find the site very helpful for a lot of different reasons. The resources seem to be endless. thank you at least accepting my complaint.
I have just received notification from Google that two of my sites violate their advertising policies and therefore all my ads have been shut down. Nothing new has been done to these two sites for at least two weeks maybe longer. The person that looks after this for me is on vacation and it is Friday.
At one time I handled everything Google (we have been using Adwords since its inception, and as the user interface got more and more complicated I was forced to bring in people to manage that for me. I called in to ask what the problem was and was basically told that my landing page has been compromised and that the only way for me to discover what I need to fix is to use the search console which required me to load code onto my home page.
that is beyond my ability and frankly I find this an absolute customer service failure on Google's behalf. I am not a huge multinational client of Google but I have literally consistently spend between $200 and $800 a month since the get go, I would expect a little more than that from a business partner of mine. I wish there was an alternative and now fully endorse The Economist's recent article on the domination of our industries by companies such as Google.
I purchased a Nexus 6P with Nexus Protect on 9/30/2015. I decided June 28, 2016 that I wanted to try Google Fi because my Verizon Wireless bills were very high. Once I received the Project Fi SIM card, I tried using it in my phone for a few weeks and decided that the coverage in my home area was fine, but at my job it was not very strong, so I decided to cancel my Fi service. This began a long series of problems that ultimately ended in my checking account being withdrawn and my Google Drive service being cancelled for my payment being declined without any chance for me to correct the problem.
When I put my Verizon SIM back into my phone, the phone would not recognize the service, despite it working for months with the same SIM card prior to me trying Fi. I spent 2 hours at the Verizon store trying to get my service working, and they were finally able to get my phone to recognize the service my giving me a new SIM card, activating it in a floor model phone (because it wouldn't activate in my Nexus 6P), and then putting the activated card into my phone, at which point I got signal and was able to make calls. What I didn't know at the time (and wouldn't find out for a few months after), was that my phone was constantly sending requests to activate Call Forwarding and it was preventing any calls from reaching my phone.
That meant I never got a missed call or anything on my phone, but I would get a text message that someone left me a voicemail after (because texting wasn't affected by Call Forwarding). After weeks of working with Verizon (resetting the phone to factory specs, trying new SIM cards, adjusting settings on my account), they said the problem was my phone, not their service. I think there may be some problem with Google Fi releasing service from a Nexus 6P when leaving, you may want to look into that.
I called Google to see if they could help me, and they said I could replace my phone since I have a warranty. However, they said that they needed to put a hold on my account for the cost of the phone until they received my phone back. I asked them if that meant my funds wouldn't be available and the person on the phone said they would be (he was wrong). That left me with $13 left in my account, which obviously I wasn't expecting and it caused my entire financial life to be thrown asunder temporarily.
I have to say, why did I pay for a warranty that requires me to basically buy a new phone temporarily? Most companies I've worked with for warranty replacements only charge the customer after the 30 day return policy has passed and they don't receive the product. Obviously I returned my old phone the day after I received my new one, but this is really awful business practice. If I didn't have that money in my account (which I barely did), I wouldn't have been able to use my warranty!
In the interim between the hold being placed on my account and the funds being released, my Google Drive payment was attempted to be withdrawn from my bank account and the payment was declined. I got a notification from Google, but the "Fix or Retry Now" button only takes you to a statement page with no instructions on how to retry the payment or try a different card! It's like they don't want you to fix the problem until your account is expired! I have since gotten my account cancelled and re-signed up for service, which wa sthe only course of action I could figure out.
I would very much like someone to reach out to me to discuss this series of events that were in my mind, entirely Google's fault. Your company failed on a number of levels and I really want to know that something will be done to fix some of these issues.
The sign in button for email no longer shows up on my home page, pain in the fanny to google the right sight to get it. Google keeps saying I have no connection and will not come up, so I have to use other engines and MOST important. Yahoo took over my Google engine and Microsoft explorer. It was impossible to get out. I uninstalled/reinstalled; checked defaults...went through and took out anything related to yahoo and google. Within a couple days it kept coming back. I sent a nasty email to yahoo corp. 2 days later my computer completely crashed. I believe the malware infected my computer when I installed "Chromium" (not Chrome) it says its from Google; I could not uninstall it no matter what I did. If I had the money I would sue Yahoo.
I am very upset with the information I am getting when I Google 2016 presidential polls. I now receive often as the first news source non traditional information on polls. I now receive Breitbart and other right wing news outlets. These sites present inaccurate biased interpretations of polls.
I am appalled that google treats these sites as legitimate sites. I am not a supporter of these sites and would like to see google be more objective. It appears that google is programmed to put Donald Trump in the best light possible. Please Google, be more objective and do not favor these right wing sites. Very surprised and disappointed. Not sure whether Breitbart is giving google money.
Google overwhelms webpages with advertisements in Chrome. Makes it tedious to use. Sometimes the ads are difficult to tell from the real content. They should outline the ads with a heavy border or something. It's almost like Adwords and Adsense are spammers. I am sorry to see this.
We hired a trusted photographer with google in Calgary, Alberta. It took her 8-weeks and 4 re-shoots to get the photos. Once we paid her the final deposit, she disappeared. I have been emailing and phoning her with no response. We were told, upon final payment she would have our photos posted to google as a virtual tour (which has not happened). We are well into the third week of no response from her. At this point, we feel that she ripped us off and if I can not get ahold of her (despite repeated attempts) what am I supposed to do?
I am a retired university professor and I communicate with approximately 500 recipients of my list, all over the world. Because, As perhaps you know, Greece is enslaved under occupation by the EU, I send messages to MEPs of EU, on the plight of the enslaved Greece. My sending was, according to the guidelines of google. Maximum 500 recipients per message through your website and 100 through the reduction in outlook. Obviously whenever there is a requirement for remission from my list, is done immediately.
Without mentioning any specific to me and asking me to find the reason by myself, Google Greece, disconnected first my email. Before they allowed me only two emails per day. Next they disconnected and my second email, then they connected it, asking every time the password to log in. Given the situation of enslavement of Greece, please check whether my suffering comes from actions to google Greece, from EU. Or from the obedient servant of EU, “Greek” government.
Someone at Google HQ has misused my contact information and put the wrong ads in for my websites. I already contact all of these websites as well as Google. But if anyone searches online they see the wrong information. I have been told there is nothing Google can do about this, even after submitting a complaint on the Google support website. How can I contact the Google CEO and fix this for good? I am getting hundreds of incorrect calls each month now.
I have complained before and I have reached the end of my rope with Google. I will remove (in the process ) my files,notify those I need to of the new address and leave Google forever this time. Google seen fit to remove the compose email link from my inbox so I cannot send any emails. Then because I am severely disabled they made sure there was no way that I could recover it.
I spent over two hours this morning looking for the compose email button and a way to recover it or at least get back to the conventional or basic standard setup for the inbox which I am told I can no longer use. I have complained at least ten times that because of the brain hemorrhage I had in 1990 I cannot use the new inbox because the new set up with the different colors and all the distractions is too much for me to handle. It is like moving furniture in a sightless persons house, you just cannot do that. I cannot deal with a bunch of distractions, I need things KISS, Keep It Simple Stupid. This is why I am disabled.
I'll give you another option pay for a young pretty girl to sit here and help me out on the computer and I will agree to use your complicated inbox. Give me a week or two to remove all the files I need to get off of here and notify all the people I have to of my new address and I will delete the account.
Cannot verify my Google account. I know the problem is that I am outside the US. Yes, I was able to get the foreign computer on the list of my devices. Have searched and searched and I know my username and password. I even tried changing my password to get in and still cannot. The only forum suggestion is to delete the account and start over.
I'm originally from San Francisco and relocated to another state. I heard about Google express from family members. I wanted to see what all the talk was about so I signed up for the trial membership and excited to use the $15 off and my order was rejected. Second attempt, rejected. I have money in my account so it couldn't of been my card that was being declined. Third attempt of the same thing. I used my bank card and still canceled my order and didn't even allow me to enjoy the benefits of Google express.
I called customer service which happened to be a waste of time because nothing was resolved after she said that she looked into the problem which was stopping me from being serviced. So I gave up. It says that it delivers to my area, but clearly it doesn't. They are false advertising and to me I think it's only to obtain credit card information and billing addresses of customers. They not once delivered any of my orders and trust me I tried about ten times. I finally went to Walmart and got everything I needed.
I have an ongoing issue with Google Apps for Work. I raised a case some time back after realizing that Google did not invoice my company with the correct company name. I have shared a number of conversations, mostly with seemingly inept individuals based in an office in Bulgaria. Seemingly there is no management escalation process. Hapless individuals repeatedly close my case even though my issue is not remedied - it has been going-on for months now.
The latest advisor informed me of the following:
"I've heard back from our specialist regarding this issue and found that you're Google Apps for Work account was affected by an issue, during our migration to our new billing system, which updated your previous payment receipts with your current billing profile information. This was not expected behavior and I apologize for any inconvenience this has caused.
Unfortunately, as my colleagues have previously mentioned, it will not be possible to update your previous invoices with your new billing information. However, I can assure you that all future invoices will display the current information in your billing profile."
This is not good enough. Clearly Google does not realize that they have a legal obligation to supply me with VAT invoices - MY VAT invoices with MY company details on them. With no way of reaching anyone credible at Google, today I have taken the disappointing action of reporting Google to the Financial Conduct Authority.
I own a dental practice. I had a patient contact us yesterday very relieved that we are still here as when he searched in Google, it came up with a short list of which we were on but next to our business in red it stated that we are permanently closed. This information is incorrect and could cost my business money and put our patients through un-necessary worry. We are currently going through a transition at the moment as we are no longer a NHS practice and this incorrect information could be very damaging.
I have a complaint, ever since I stopped using google it just seems like my iPhone sometimes gets redirected to something not related to my search. I search on yahoo or bing, and believe me the results suck, and I do believe that google has something to do with it.
I read a NY Times open piece about Cooper and his DC Blog. I find it shocking that Google assumed the power to shut down the blog with its archives as well as his e-mail account. According to what I understand, you did this in direct violation of your own Terms of Service. In this day when vindictiveness is used as a political tool, you appear to have hoisted on your own petard. My additional reading on the subject finds that you are the only arbiter in many situations and Google corporate headquarters the CEO wield absolute power in a wide variety of cases. Again, not wishing to overstate my case, your actions fall inline with the all powerful Donald Trump. Obviously I am in no position to part ways with Google services, but to say that I am both disappointed and angry would be an understatement. If I have not reached the 100 word requirement and this precludes me from being heard, I see this as another instance of your cavalier attitude.
I registered my account in France and now moved back to the uk. I cannot access apps on play and am not downloading anything more till I can revolve this issue. The issue lays around my banking app, refuses to let me access it and is informing my that its not permitted in your country. Find this strange as people these days live in more than one country and have bank accounts in these. Not so globally friendly after all.
Google charged my account without my permission and told me to contact the app developer for a refund. After confirmation that the developer never received funds from these purchases Google still will not refund me. So what did I buy exactly! $600 total was charged illegality. To make it worse my bank closed my fraud claim against Google before the developer confirmed they never received these transactions and will not allow me to reopen my claim without a police report with a suspect named. So who do I contact for this situation? I am in disbelief the way I've been treated and how can Google get away with this?
Went on Zuuvu [dot] com through a Google search. Told it was free to subscribe. Just wanted info. They took over $300.00 from my master car. I do not play these kinds of games. Want to unsubscribe and get my money back! No answer from them. This website is a total scam!
I have no problem with Google employee. My problem is SPAM. How can I get rid of spam. Sometimes the spam is too sexual and also money. Spammers think they can trick me. I got so mad and I threaten this user that I am going to the Police in my area. Help me please, I am 78 years old I do not need this kind of email.
When I open google Chrome to do a search the following appears. Be who you are. Love who you love. #prideforeveryone. I want to use a service without having to mentally deal with someones agenda, political, social or otherwise. Please remove this and just let me use your search engine without extraneous sayings.
If you 'google' "Wildlife Rehab in Yucaipa, CA", a site comes up with my name and home phone number. I would like this removed immediately as I am retired from the hobby of rehabilitating wildlife for nearly three years. Both wildlife groups mentioned on this site say that this is not their problem. Can you help me, please?
The Google doodle today is celebrating "black supremacy". By celebrating a woman that they refer to as a "human rights activist". Yuri Kochiama was not an activist! If she was an activist for white supremacy she would be far from celebrated! No race should have supremacy! The world doesn't work well with one supreme race! There are a number of races on this earth and we are all equal. Google has the nerve to spell out "equality" in the back ground. Any supremacy is far from equality! This is either ignorance or just plain stupidity! Why is google trying to cause division among the users?
I was on Facebook opening video that was posted. Then all of sudden site throw me to "Google " saying that I did win with my tablet an iPhone 6 for download an specific app. I don't trust had to answer 4 questions then add bank details and address. It looks same as Google symbol but i am scared to put bank details. Did took screen shot for you to see. This is not Google, it's a hack! Please be aware of the site Zuuvu.
I am a business owner, however I am not the page owner of the Google Business page. The page owner is a former employee who I fired for stealing from me. As page owner he has been putting incorrect information on the Google page to disrupt my business. He puts the incorrect phone number, hours of operation, website etc etc.
Every time he does this I request an amendment from Google, and the error is usually corrected within a couple of days. By such time the page owner has again changed the information. I have spoken to Google about this and have had numerous email exchanges. Firstly, they said their policy was to request the page owner to give up that position which he obviously didn't do.
After several weeks and emails Google advised there is nothing they can do!!! They suggested I resolve the matter directly with the page owner. I am reluctant to do this, as when I fired him, he tried to assault me. Only a couple of days ago eh tried to extort money from me by asking me to pay him for the rights to the Google page!
Surely Google must be able to see how wrong their policy is? I am flabbergasted they cannot help me, and yet they help a page owner who is no longer an employee who was fired for stealing!
On my personal Google page they are carrying an item distorting my views, and wrongly and inaccurately attributing words and views to me which I did not use. At no time did I ever say, as you assert, that the North was 'desolate'. Kindly remove this highly misleading item from the Google website under my name if you can. Or give me the UK contact info for Google corporate.
Every time I go on the internet using Google I am soon bombarded with adds to places or things I have looked at. It is creepy and makes me angry and extremely uncomfortable to the point I don't even want to use the internet anymore as I feel I have no privacy and that I am being monitored so closely. I find it very offensive and wish it would stop but if it does not I will no longer want to use the Internet for pleasure or curiosity anymore. I would say my experience is dropping to a 2.
During web searches from Google I am being led to explicit bad websites in which I am NOT in the least bit interested. I find this disgusting and intrusive and disruptive to what I am actually interested in. I will appreciate it if something is done to avoid such practices.
At least one week ago I attempted to set up an account for Google gmail, but for some reason the account was disabled and is still so. No explanation or request for info has been made. If Googles policy is ti ignore problems hoping they will go away it is highly likely you will not reply to this complaint.
My name is Rick Allen. I am 71 years old and in poor health. I rely on my computer to keep in touch with my friends and family. However about a year ago I got locked out of email and have tried ever since to get someone to help me get back into my gmail email as I am sure the slowdown in my computer is due to multiple emails stacking up. I have tried to access the CEO for help to no avail. Can anyone please help me reset my access to my email.
Despite three weeks of constant calls emails chats, in order to remove an old telephone number from an old duplicate account at a closed business address Google simply do not edit the number or remove the site address. This is costing my business thousands through many lost calls. Why can they not do what I ask and simply remove the incorrect number? Getting desperate now. I may need to resort to legal action if no resolution. Disgusting non existent service.
Somebody has posted a very bad review on my company on google and I want it removed it is affecting my business. Yet Google will not respond to my calls to their customer service department. Well, guess what, now my complaint is about Google!
The complaint is about the appalling condition the Google search engine is and the problems it causes me when I am using it. Nearly everyday when I use Google, the screen freezes or disconnects from the Google server and sometimes the server is unavailable to be used. The Internet now has been around for at least 40 years now and with it being 2016, we should have technology now, which stops these from occurring.
I am surprised to see the state of the Internet be like this still in this day an age. I think the Internet will become much worse as time goes on, because it seems to me that no lessons have been learned from the mistakes you have made. When people such as myself looses connection I then loose everything I was working on.
As a small business owner I could not help but notice business has slowed down a lot. So I looked on my google page and was shocked to see something right under my site on google saying complaint board. I read the complaint it was a total lie. However then I noticed below somewhat page another disgusting bogus site called ripoff report. Then another one all repeating the same comment from this woman who is complaining because she was called a name when she called to annoy us. Business is gone no orders are coming in and the fake phoney Complaint Board site is nailed to the top and bottom of MY google page. Thanks for destroying my business Google!
We requested Google to remove outdated content as this content is deformatory and to date Google did nothing. Their customer service does not exist!
I was sent an email by some one posing as google saying I have won a google lottery asking for in formation I sent it back and then another person emailed me with confirmation number and I have tried to email them back it tells me unable delivery failed. Please let me know whats happening with this if its a scam then I think you should know about gmail scams?
I took Google's advise and upgraded to google windows 10 and my computer did not function properly as it has cost me $120 new zealand to revert it back. I took advise offered by Google and I think the corporate office should credit my account I spent on this faulty product. If not I will call the customer service number again to complain.
I can't find customer service for Hangouts so I'm trying a complaint through here. I tried sending a photo through Hangouts and chose my Hangouts contact, but it sent the message via MMS without warning me it was going to do so. As a result I have been charged. I know it's only 35 pence, but if I hadn't have noticed I could have been charged much more. I've also wasted my time trying to find some way to talk to a human being at Google but I can't see a clear way. I thought they would like to hear from their customers but I guess they don't care.
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