Volkswagen

I just purchased a 2019 VW Jetta and have had nothing but problems, I have been in the service department four times and still the issue has not been resolved.

I have a check engine light on and a loud whine coming from the back.

The service tech have changed three items and still nothing and today I was given a loaner because they smelled a foul odor coming from the engine.

I have yet to make a payment that is how new this car is and I am very unhappy about this situation and think I should have a replacement car because this is stressing me out.

I was so excited about this new Jetta but, now I have nothing good to say about the car or the company

I purchased a NEW 2014 CC just over a year ago,.

Because the vehicle had sat on the lot, I have had several problems with the car, and getting Volkswagen to cover the issues, tires, windows, smelly air-conditioning, etc...

Yes the car is over 4 years old, but I purchased it BRAND NEW with less than 35 or 40 miles on it.

Currently, my battery is no good, dead cells, etc.

The lights were not left on to wear the battery down, nor any other item which would cause the battery to run down.

So I have a New vehicle that I cannot even drive.

I don't feel that its fair, nor is it good business ethics that Volkswagen is refusing to replace or cover the cost of a new battery.

I spent my lifesavings to pay cash for this car, so that I could avoid these types of problems.

Please address my…

The cost of service in my vehicles (I own 2 VW).

The latest: the metal door to access the gas cap doesn't open To repair $ 280.

00.

A headlight bulb burn out: to repair $425.

00 (due to the design the whole front of the car need to be removed).

The clamp that attach the turbo with the engine came loose: to replace the clamp $ 1,500.

00 (I was told that it was integrated to the turbo and it need to be replaced also).

AM radio doesn't tune in: to repair $ 700.

00!!!

I feel that I own a Bentley instead of the "people's car"!

Attached is the estimate from Dean Team of Kirkwood to replace what should be in my vehicle.

The molding is attached to the windshield in this estimate.

They stated that is how it is replaced.

Attached is the car data that describes what was in my vehicle when purchased.

The vehicle had the original mirror and windshield until it was replaced under R/O 8199191/2 at VW Suntrup location on S.

Lindbergh, St.

Louis, MO.

The mirror attached to the windshield is not mine, the molding is loose on the passenger side and completely missing on the driver side.

This windshield is not mine.

Suntrup used Auto Glass depot to sublet the repair.

I was given an insurance claim number separate PA 1474383 Advisor was Doug Koch.

I expected the repair to be done properly and in line with VW…

i bought a VW Amarok 4 Motion from Monte Carlo Auto in Sandton in March 2018.

It`s VIN No is SJNFCAJ10Z2870541, 2015 Model.

The Amarok gauratee is untill December 2018.

I took it to Rustenburg volkswagen as the Head lights doesn`t want to set up and down.

They said that the lights got water in it and that it was tampered with and that they need to wait for the factory rep to visit them to decide.

It is now 3 months later and the rep did not pitch up.

I urgently need assistance as the time is running out.

If VW cannot assist i must fall back to the dealer.

Please assist

082 825 9712

I contacted customer care re ongoing issues with GTI 2010.

I've spoken to several reps to no resolve.

Escalated call to supervisor Debbie G case# 180534458 She advised there's nothing she's willing to do.

To add insult to injury, she advised if I'd like to buy a new vehicle she would provide a $500.

00 voucher.

I brought my to your location in Virginia Beach for diagnostics in March/2018.

I was advised the intake manifold needed maintenance.

After picking up car in less than 1/2 mile car broke down dead stop.

Returned to dealership to be advised the injectors were now broken.

It was agreed when speaking to service, damages were service errors and they attempted to repair only to return once again. one week later car stops with ignition coils being the next issue which lead to…

I leased a 2017 Jetta SEL Sedan from Armstrong VW in Gladstone, Oregon.

In the winter of 2018 the rear window defogger stopped working in a couple of places on the rear window.

I took it to the dealer Armstrong VW twice and have called 3 times to see when it will be fixed but they have refused to call me back.

I just want the defogger fixed but I can't even get a call back on the problem.

I have been a loyal VW customer since 1989, but these people don't really seem to care.

Please help me.

My account number is 810220684

Thank You Terry Rieman 11790 SW Barber Street Wilsonville, OR 97070 Ph# 203-640-3347 terryrieman@yahoo.com

M y complaint is regarding water ingress coming from rear door under door card and the response I received from Heritage VW in Bristol when I contacted the service department.

I was made aware of the fact that they had received very few complaints regarding this fault,this i could not understand as the internet is littered with complaints regarding water leaks into interior and in my opinion there should have been a recall to cure the fault.

They advised me that my vehicle was out of warranty as this is not covered by the corrosion section even though it has only covered 24,000 mls: The solution I was told was to book it in for a diagnostic check to find the fault ,this wold be at my expense at an hourly rate of £144-00 per hour and that they would require it for at least 2 days, I…

I bought a second hand VW Amarok (13 April2018) from NTT Volkswagen in Potchefstroom.

On delivery of the vehicle, I found no equipment/tool kit to change the tire.

I notified the salesman who promised to deliver to me.

Up to today all empty promises.

If I have a flat wheel, I have no means to change it.

The license disc and number plates is registered in a different Province to where I stay.

I stay in Gauteng and the license and number plates indicate North West Province.

If not resolved with haste, I will give formal notice to cancel the purchase and take steps to claim for expenses incurred.

My car is Passat 2011,and mileage (26,600 Km) I live in Egypt, Since 2011, I am facing a lot of gearbox problems started first with losing power during driving, then feeling vibration when trying to move forward from low speed, one i heard a very loud noise and then the engine power off. each time restart the car solve the problem , and when i contacted your service agent in Egypt at that time they told me that it is software transient problem Last month it started making strong shakes between gear shifts, then the check engine lamp lighted I delivered it to the (Egyptian Automotive & trading Co. on 27/3/2018 under (job No.

354391) and Owner code C37196 at Obour City - Cairo Egypt Since that date they do not want to replace the broken parts since the car is still running, Also they refuse…

I bought my first car in Gezina 2017 May and It started overheating, eventually they took it in and paid off the car.

I got polo Tsi in November and to date I have not received my Car Disc, Arm rest and Spare keys.

I have been calling for the past months and Paul and Mxolisi his Manager keep promising Me that all will be sorted but I have not received anything since.

I call everyday and I am being ignored since they now know all the contact numbers I use.

I was also promised that they will pay back the last debit for the first car and that has never happened and I eventually reversed the debit order with the Bank the next thing I am handed over by Wesbank.

I honestly do not know what to do .please help.

Had my wife's car about a month (not exaggerated ).

Got car back and when we got home found could not lock car either by key fob or buttons on door...

I bought a key at vw baron postmasburg i received nw it mst be programmed suddenly the system is offline,what fo i do in such a case since friday till now

Good aftrnoon

I am started contacting VW finance on 20 December till January making follow up call and finally I was ignored.

VW was overcharging me 4 months and I was asking a refund.

VW refunded ne with R300 that wasn't enough.

I will be glad I can be paid up for all these months.

Im writting a complain VW ambudsman to assist me to convice vw finance to refund for all these 4 months.

Upset and disappointed with the bad servoce I got from VW kempton park on saterday the 13th Jan 2018.

A guy named Bongane and the other 1 whom I ddnt get his name were so so cold @ me as if they were doing me a favour.

All I needed was for them to reset my car as it was showing the spanner.

They started asking me questions as if they thought I was taking chances I'v never brought my car @ that workshop.

I'v taking my car tp that workshop for the past 5 years..

The attitude they gave me was shocking.

RRJ069GP you can check how much I paid on my last service and when.

I bought my car in February 2017 , within a weeks purchase I complained to my dealer about my car speakers not working (3) , I was advised to have it looked into.

I went to Alan Husdon Motors in Nelspruit on the 11th October 2017 to have it serviced and they checked the speakers and I was informed that it was tampered with , and it was not VW equipment used and it would not be covered on the warranty .

I them emailed my dealer whereby I have not heard anything from them.

What should be the way forward at the moment ?

Volkswagen model Passat CC 2.

0, approximately close to 6 years old.

Mileage done to date is 19,742 Sent for servicing at authorised dealer work shop.

The interior roof cover gave way.

Work shop personnel deny responsibility.

Where do I stand under this situation ?

The interior roof cover was intact when I sent in my car for servicing.

The car is only close to 6 years ago how could the interior roof gave way.

If is not the fault of work shop it must be manufacturer defect.

Please advise .

I purchased a pre-owned VW Beetle from the VW Dealership in Larksville, PA.

I work three jobs, and this car is my only means of transportation.

I was recently unable to shut off my car, and for this reason it is not drivable.

Told it needs a new ignition system installed, part is special order made to the specifications of my individual car.

Part must be pre-paid before ordering, then must be assembled, shipped, and installed.

Time frame I was given for this job is a week or more.

In the meantime, I am without a vehicle to get to my jobs, and I cannot afford to a car rental for this period.

I was told by the dealer that they have no loaner available to me.

I contacted the VW Dealership 25 miles away, Kelly Volkswagon.

He checked and said it was not looking good for an available…

Good day • Please be advised that the light from the dashboard came on again • This started after vw Maponya did my service on my car • I logged a complain, • They came to fetch the car • After a week the light became on again • You are the first to do the service in my car • But the experience I get from vw Maponya its ridiculous • It was supposed to be fixed on the day • The best way is for you to re imbrues my money so I can go to another dealership that can provide the good service. now it giving my car alot of problems and the thing is this i pay alot everymonth on my vehicle and paid alot for the service for this to happen i think they did something terribily wrong on my car how can this be sorted out please help

My car is at the service on the 28th September 2016 then on the 2nd of October 2016 the car showed a warning light of gearbox error.

I returned the vehicle to Lindsay Midrand where the car was serviced and i haven't received the vehicle back.

The frustrating thing is that they don't even have any courtesy vehicle and I'm the one who has been phoning them to find out about my vehicle.

Initially I was promised to get my car back last week, then I was told it will be ready today 18th October and now it is still not ready.

My car is in for repair and they are buying parts that don't even need replaced.

When i got the original quote he said i needed a control arm, ball joint and new tire ( not rim).

I had a front passenger tire go flat on Tuesday before the hurricane, the dealership couldn't get me in till the next week so i went to firestone and went to tampa.

On the way home the same tire blew out and i had it towed to dealership.

I was getting a free replacement from Firestone so I show up to get the old tire and rim.

The dealership comes out with new rim.

I go to Firestone they want to see old one.

So I go back to dealership get old tire go back to Firestone stone.

After the inspection they guarantee me their is no need for a new rim.

I'm being scammed.

I need a call ASAP to fix this.

Also they…

I was denied my 20,000 mile service because I was past the 2 year mark.

How ignorant is that?

This is my second VW and my last.

Customer service and satisfaction is no longer on the forefront of VW mind.

I will make it my business to let every veteran know that I am able to reach via e-mail, letter, or in person about the terrible service and bad business practices.

I will also send a letter to my insurance company that caters to veterans.

I am disappointed and saddened that I have to go to this level; but I will not sit down and let this travesty go by unnoticed.

If I had known VW would not honor their policy with bogus loopholes, I would have never bought another one.

My sister has a financed car with them and was told false information about repossession.

They told her she was ok with her payments and wouldn't be repossessed and she was.

The tow guy said they don't want you to hide your car.

They are so unprofessional and the finance lady Melissa at x 5023 , was arguing and fighting with her.

This women needs to be tought how to treat customers. she told my sister she wasn't even a customer and that her husband was the customer.

He finaced the car and gave it to her.

They have given her so much trouble over this car that's been in the shop 12 times and it was new.

They make you hold 45 minutes each time you call.

I am a VW fan and I am having serious issues with regards to my VW Polo 1.

4 Comfort Line.

Ever since my 1st service I advised the service department that my breaks are making a noise and every time they say it was full of dust and is fine now.

Apparently in April this year my breaks were replaced but hey it is still making a noise and now I am being told it is the rear lining (not sure what it means).

I then did some research and spoke to various staff in VW as well as a previous Service Manager who told me it is highly impossible for my rear breaks to be finished as the car is on 74000km unless I am using the car to spin and make donuts, which I have no clue how to do.

Secondly I requested a service history and was told by the Mooi Street Branch they cannot see the previous services…

As a loyal vw golf driver.

I was very disappointed of the display of cars at the SA Festival of Motoring.

You had a racing car that cost 3mil +, with a guy giving us figures that I don't understand. (0-100 in 3sec......horse power?) that I was not interest in, a toy car set that is way out my age group, but not 1 new golf Gti or type R.

Seeing that I drive a 2007 Gti and could be in the market for a new car.

What I can tell you is.

I saw beautiful Mercedes and Bmw that got my interest.

Please if you going to do something do it properly.