Volkswagen

Took in my wife’s CPO 2017 Tiguan on May 8, 2021 for an oil change and for them to look at the roof visor that stopped working. Not being aware of the fact that her car was a Certified pre owned I was told if would cost 170 dollars just to diagnose the issue with the visor.

I reluctantly agreed and about 20 minutes later I told them to stop as I changed my mind. They tried to charge me 85 dollars just for their 15-20 minutes of “work”. I said i will not pay that and just do the oil change.

When the oil change was done I was told my my service advisor Josh Cienfuegos that “FYI since the vehicle is a certified pre owned you would not be charged the 170 dollar Diagnostic fee and

also you would only be responsible for a 50 dollar deductible if you would have not changed your mind!!! I don’t…

Acct 8125823881 next email will be sent to Horst mermaid at Volkswagen. My account is paid up through 2022 but My account has been blocked by VW due to 5 declined transactions on automated lines. I believe the issue might have been transposed numbers on my account when I made Auto payments but CS team says I had insuffient funds so account is blocked so nothing they can do.

This is not correct no insufficient funds with my account I try to explain but CS but they treats me like I am some kind of felon. Please investigate and correct this internal problem with your system and reinstate my account.

This is ridiculous what I had to go through today. A supervisor asked me to provide bank statements to prove my account had funds. I am ready to write the CEO of VW because if this deplorable…

Good morning Sir/Madam

I trust all is well with you.

I would like to log a complaint with the service I received at Bidvest McCarthy VW Wonderboom.

Doc Number: 56147/ 102274 Car Registration: JN02CNGP

Yesterday I took my car in for service and requested my car to be ready at least by 15:00 since I'm working night shift. I also requested for pick up but I was failed in that order, the pick up driver called me around 15:15 saying he's coming I must be ready. I asked what will he arrive at my place, his answer was "he can't say tell the exact time since he's picking up a lot of people and it was understandable. I then asked him to call when he's closer to my place so I can go out to wait for me, he replied by saying "I'm not going to call you, you must go wait for me at the gate now".

Ok…

This car is nice besides the engine noise and the fact that I can only listen to my radio at 60% max volume. I was told that's just how it is even though my 2021 atlas cross sport se is brand new with less than 500 miles on it.

They aren't willing to do anything about it at the dealership level or vw corporate and are telling me sorry for your disappointment! Never again ! They even told me that they never seen anytime turn their radio up all the way??? Whattt???

They must not have a favorite song or really enjoy music !!

I brought my Jetta in for the Add Blue light was on and they fixed it then I noticed my back seat had this white Crystal looking stuff coming out of it I brought it back they tried to clean it said it was ready and it wasn’t not even close so they worked on it again and had it for a week said it was ready again and no way is it ready but I’m done now I’m looking for some answers on to why they can’t just clean it up or replace what has been ruined.

Hello, I just purchased a new 2020 Atlas Cross Sport SEL Premium R-Line 1month ago. We are very disappointed with the navigation included on this vehicle which is one of the main reasons we purchased it. Multiple times while traveling we were led astray by it.

This past weekend left us very disappointed while traveling in Kentucky on a 4 lane highway. The navigation on the screen come up saying the state route ended and told us to turn right on this BACK ROAD even though the 4 lane did not end.

So TRUSTING IN THIS SO CALLED NAVIGATION, we took a right as instructed and ended up back on the same 4 lane highway 10 miles later after traveling on this not so well maintained back road. Just to make sure what just happened, we back tracked and we went back ON THE 4 LANE to where we were…

2004 Passat TDI recall in service center since October of 2020 @ City/ Highland VW in Indiana ,Multiple recalls , I've been very patient BUT now ,I'm thinking a complaint with the Attorney General, BBB ,OR Media might by needed to get results 219 545 4101 Doug Barnes

This is the 3rd time I have had my 2013 vw bug towed to vw in fort myers florida. They consantly claim there is nothing wrong with the car. It has broke down on me 3 times. When asked what do I do now they say they can't do anything because there's nothing wrong with the car.

The maintence now light is continuously on. Your the dealership, so what do I do to resolve this problem?

I bought my 2020 VW Atlas last July 2020. In September it started malfunctioning meaning as it would lock in the middle of traffic, the windows would not go down, the check engine light would come on, and it would say the driver door is open.

I took it to McDaniels VW and they ordered the Module and Harness for the driver side door in September 2020. It is now March 2021 and no harness for my vehicle. Now it has come to a point that my vehicle is not drivable due to safety concerns and I was just notified by Stokes VW that I would have to wait another few months for the harness because it is on back order.

At this point I am considering legal help to mitigate my concerns pertaining to the safety of this vehicle and the time period it is taking to get a critical part in for the vehicle’s…

I bought a VW Atlas 2020, took it to the dealer to get service, I was told at the dealership that my front right tire is damage and I would need to replace it, when I bought the car I got the tire and wheel protection plan, I thought that would cover the tire, but I was told that the because the tire does not loose any air pressure they would not cover the tire, this is the first and last time I will buy a VW, their service is awful, they do not care about customers.

I had an appt on wedn to have my car diagnosed due to a check engine light > it's now Friday and they still have no answer for me. I have called them everyday! Mind you i have not received 1 phone call since i dropped my car off.

The customer service at the voltswagen in Owings Mills, Md has the worse customer service ever . I will not be taking my vehicle here again. the service suck so bad I'm regretting getting a Voltswagen. the dealership is suppose to give you better service that the mom and pop auto shops.

My vehicle would've at least been ready and i would have gotten a call back . This is completely unacceptable !!

For one I have them my payoff on my trade and they added $1000 more to my payoff, there's no way they could have looked up my payoff when I didn't give them my account numbe.

Second they have a gti I wanted for 26,800 they tell me it's 33,000, but it's on there website for 26,800.

Third I told them I was approved through Volkswagen credit, they didn't want to use Volkswagen,they wanted to use someone else at a 5% interest rate, and I have finances through my credit union for 40,000 but they tried to sell the same car for 50,000

On March 20th I had my 2017 Touareg VIN WVGEF7BP1HD000077 serviced at Wallace VW of Stuart Fl. I had a problem with the AC not draining and wetting my floor mat and also needed new wipers. When I picked up the car they said they could not find the leak.

I took the service manager out to the car and showed them the soaking wet floor mat. He brought it back in and said the first tech (the lube and oil guy) missed it and he would have a senior tech fix it.

I got it back a few hours latter supposedly fixed. I didn't drive the car much due to the Pandemic, but once I started driving again it almost immediately started leaking into the passenger compartment again. I brought it back again on May 18th and they modified the A/C drain to solve the problem.

So far this seems to work OK. I also had a…

I took my 2016 VOLKSWAGON to get a tune up from the dealership and since I left there my car has cut off and shakes. I had my son in law put it on a machine and he told me that according to the reading its saying the spark plugs they put in are no good. 00 and feel cheated.

I would pretty much not want to go back to them and go to another dealership. They was not friendly at all and kept wanting me to get other things fixed on my car like the tires and breaks that was expensive if they had did it and

I told them that I know and i have someone who is to do my brakes and tires. I just want my car to run like it did before they did my tune up. It was done at palmetto in Miami lakes.

Well started having problems with my 2018 Tiguan about a month EPC light would come on and slow car down to under 4000rpm so i would have to pull over turn car off and then restart . So took to MIdlands Volkswagen in Columbia Sc , was told that the injectors were the problem and need to replace them 1200$ +.

i opted to get a second opinion from a reputable mechanic in town , ran same test for the same problem EPC light he found nothing wrong and charged me nothing , because he couldn't do anything. Hesitantly, i take to another Volkswagen dealer Mcdaniels Volkswagen run test and tell me there going to replace the injectors harness along with seal and intake .

As a consumer im a little concerned on which dealership i should trust . You would think they would come up with the same problem…

WARNING! Do not waste your time going to this dealership. Pay more somewhere else if you have to, but don't waste your time with this delinquent dealer. They have no respect for their customers. We bought a car on February 15th, 2020.

We were told that we needed our finance company to get the vehicle payoff to them in 5 days, so they did.

However, the same courtesy was not returned. It has been nearly a month and they have not paid off our trade in. The bill is due in 7 days and now it will affect my credit because of this dealers negligence and sheer disregard for their customers.

I've spent all day on the phone and no one seems to work in finance... funny

6 TDI DSG 2014 and registration number GX63USS from VW Tunbridge Wells United Kingdom. I love my car and been driving for years without any problems just few minor issues until now… On 20/03/2020, I was driving on a motorway 70mph speed around 1 hour 10 minute my car stopped working and

all the lights on dashboard came on with 6 reports at the same time and car stopped working. I was lucky to pull on hard shoulder without costing any accident. I called my breakdown service and pulled my car to VW Wimbledon Service for repair on 21/03/2020.

Day after, I had call from VW and problem was Terminal 30 relay needs to replace and I confirm for this repair and cost of the work. I collect my car and it was fine everything. I drove in a city with short journeys nearly a month without any issues.…

Actually the cluster unit of my car is fused from last more then one month and they are making me false promises about the availability of the spare part and as of now they had stopped answering my calls which causing me trouble .Please help for the same or I will move legally and I m really pissed off from the services. Didn’t really expected this from VW brand

Below Replying to a post in a thread on vwvortex: Do they actually help or we just write this for no reason?? Because I'm way passed pissed off!!! If this is not solved I will not hesitate to take the dealers and VW to court!! I bought a new car, I was MISINFORMED, and the car has issues!!

Post in a thread:

Who did you contact and how? I have a little issue here if you can send me the contact info I'll appreciate it. Bought the car 2019-07-10. 2019-07-11 I asked to return it. Took 6 months to convince them the car had problems! The fixed the first one, they ordered the part for a 2nd one, there is one more that I sent an email for, and they lied when I told them I want something else that the seller didn't think to mention when he was showing me the damn car. There is a limit on the…

I cannot get them to report my credit history of several vehicle leases and purchases accurately to the three major credit reporting agencies. I have had no disputes with my accounts except the failure to report them.

I contacted vw leasing on 11/29/2019 to get the payoff on my car i was trading in they gave me the wrong amount it cost me another 1010.00 that i had to pay out of pocket because they quoted me the incorrect amount,

The road assistance team has lost my car and they have been giving me round arounds for weeks now and no courtesy car was provided,I have laid a complaint but nothing is materializing.

This is a letter I submitted to the local VW GM. The dealer is Auffenberg Ofallon IL.

I am writing this complaint for my girlfriend who, about a year ago sustained some major damage to her VW Tiguan in a hail storm. The repairs were made and about two months ago she struck an elk early one morning on her way to work as about 6 were crossing the road.

She informed me that none of her safety features worked, no alarm or auto braking system. She later learned that when the repairs were made from the hail damage the wrong grill was installed and the emblem was blocking the sensor that would have otherwise detected the elk in the road and prevented this accident.

It is my understanding that VW assured the auto body shop this was the correct grill and VW tested the system after the repairs were done and assured her everything was in working order. Obviously that wasn't the case…

I have had these lights replaced on three occasions the last time in December 2019 each time they have been running in condensation. Heritage VW in Salisbury up until now have been very good. However. when I took my car back earlier this month (January 2020) they told me they could only dry the lights out and it would likely happen again.

I find this unaceptable as these lights shoulld be sealed units and not attract condenstion. All the other lights on my car are fine with no water problem. If these lights were replaced I can oly assume that faulty goods were used.

T MY CAR NO IS TN10BD1750 .... I MET WITH ACCIDENT ON DECEMBER 7,2019 IN MADEKERI ... THROUGH VW CAR ASSISTANCE MY CAR WAS TAKEN TO KPR VW MYSORE ... AS REPORTED IN SHOWROOM..... WHAT IS THE SOLUTION FOR ME ????

To Whom it may Concern,

I am trying to register my vehicle from NJ to NY. Its really frustrating to me that in 2020 that I cannot get the relevant documentation that is needed via email. There are ways to make this secure as you well know and for you to only answer by saying we need to snail mail a package which will take 5-7 business days is no less than ridiculous.

This is 2020 and the age of electronic transactions. When one purchases a car you can be done within an hour everything is done and completed in a very short time, electronically. When you are lending money, selling cars and creating loans with interest it all happens very quickly.

I am suggesting that it would be a very positive move if you were able to expedite this process for future clients and work out a system whereby…

Hello, I have purchased a finance car from the Lancaster branch September 2019. On the day I picked the car up I was handed 2 sets of keys one which was broken I was told I would be contacted when the new one arrived, I was never contacted. I never chased this up as I didn't need the spare key until now. I have lost the keys and they have said they will not replace the keys I am owed as its not in writing. My daughter is 9 weeks premature and currently in intensive care as you can imagine this is a extremely stressful time and we are highly reliant on the car is there anyway round this? I have been quoted £260 for a new key and this is money we do not have right now.

Sent from my Huawei phone

Since I bought this 2018 Tiguan lemon car, it continues to earn its name. Just last week for one week the car was in the Reydel shop in New Jersey. They said that the outside temperature gauge was fixed. The car was left there, they did give me a loaner car, but even when I picked up the car yesterday the gauge was not right.

I told them that the temperature was not right but was told that it was in their shop and that the temperature would go down as I was driving. They lied. , EST the temperature in Staten Island is 27 degrees but my lemon car is registering 41 degrees.

Why is VW selling defective cars? Is it you or the dealership? I tend to think it is the VW company because the dealership seems to want to resolve the problem. The VW company itself seems to want to "move the customer…

I went to our local dealer to purchase a TCross Highline. There was one on the floor with a board stating that the total price (vat included) was R387,800. I indicated that I was going to pay cash and asked for discount.

The following day I was provided with a quotation but with a price of R391,300. I was flabbergasted and said that I asked for cash discount but now you want to charge me even more than your advertisement. I was told that the extra costs involve service and delivery.

My question is whether this is standard practice????

My VW T Roc SE CY680FX went into your Llandudno Junction depot today for its first service. Service was done and I picked up the car. On my way home I stopped for petrol in a Shell garage and as I was getting out the car began moving backwards.

Fortunately there was only a slight gradient in the garage and I was able to hold the car physically. If there had been a more of a gradient I would not have been able to hold this car and an accident would have happened.

I appreciate that the Auto Brake needed to be taken off for the service but surely they should have put the Auto Brake back on or informed me that it was off. I am so disappointed with my experience with VW.

Sehr geehrte zustândige der Volkswagen-Gruppe,

Ich bin Abdurrahman Dogan. Ich bin ein Arzt, der in der Türkei in der Stadt Muğla lebt. Aufgrund meines Berufs bin und muss ich sowohl Morgens, als auch Nachts bei Notfâllen unterwegs sein. Daher habe ich mir auf Vetrauenswürdigkeit im Jahr 2012 den Wagen Volkswagen Tiguan mit dem Kennzeichen 48 PH 978 Motorennummer; CAV435340 Fahrgestellnummer WVGZZZ5NZDW513853 gekauft.

Seitdem Kaufjahr bringe ich mein Auto regelmâßig zum VW-Service. Dezember 2018 leuchtete der Motor-Wahnmeldung, für zum Service Basaran in Fethiye. So und da wurde die Wasserumwâlzung repariert.

02.01.2020 fuhr ich wieder zum Service. Anschliessend hatte ich bis zum 05.01.2020 eine fahrt von ingesammt 6 KM. Als ich am 06.01.2020 ins Auto stiegt und das Auto versuchte zu…

First is accessories delay services or the vehicle quality aso poor liking dikki glass issue also service quality veery poor manufacturer defect glass leke its to it is better i buy maruti atlest they give manufacture quality good

I had a beyond terrible experience with the service department at this dealership. I dropped my car off to be serviced after an accident, the service department lost the keys to my car. They failed to notify me that they lost my keys, I found out through my insurance company and the body shop that my keys were misplaced and could not be found.

When I received my car back from getting repairs done, both the new key that they replaced my original key with and my spare key were not working properly. I had to go back and forth with the service associate TJ in order to get them to fix the programming with my keys, as they tried to blame it on everyone else instead of taking responsibility for a simple mistake they made.

On top of that, they made false accusations about what happened to my…

My poloTsi 1.0 2018 model stop without reporting problem, midway take my car of check the problem, now they say the engine is damage they need me to pay R108.0000 how came because this car is one year old and this is a third problem of this fist it was petrol lamp,second was clasth and now it engines problems I don't recommend people to by vw

i own a vw passat model 2017. i have a problem with the dealer. i had a parking break fault, electrical. the car is under warrantee. the part is not available at the dealer. it will be available in 1 months!!!! the dealer want me to pay for the part knowing that the car is under warantee and i have to pay for a rental car during the one month that the car is parked at the dealer.

kindly need your help

, Warner Robins, Ga. 31008 for the recall on the headlights which I assume they fixed, I also asked them to check the locks on the car as they were locking & unlocking on their on, & I asked about changing a fog light that was out, & about getting a spare key as I only have the one.

00, I told them to wait on that, & making a spare key wasn't mentioned again. When I spoke with them the next day 01/10/20 they said they couldn't figure out what the problem was with the locks & stated I could come & get it which I did on 01/11/12.

They told me they guessed it was like going to the dentist because when they drove it the locks were fine. They couldn't have checked it because as soon as I cranked it up to leave it was still doing it, & there is no controlling the front passenger side window…

My wife and I purchased a new 2012 Volkswagen Jetta Sportwagen in December of 2011. The car has just under 70,000 miles. The car has developed an oil leak that has coated parts of the underside of the car. I have pictures. I don't think a car with this low miles should have this problem. My question is does VW stand behind their products and be willing to help resolve this problem?

Thanks for your consideration in this matter,

John Murphy

But one year back ABS Break sensor went wrong. I contacted the Kozhikode showroom many times for the last one year but they said that spare part is not available.. So I want to know the reason behind it and take necessary steps to repair my car at the eareast .

Expecting an early action . My car no. com

During the accidental claim the dealer changed the bumpers but Sensors which wee working earlier is not working Suspension is badly damaged. Handbrakes have gone horrible. I feel that volkswagen is very poor on their customer focus. I feel like throwing away this car whose care takers could not do justice.

I bought a Polo Tsi. 2015 with 114 000km on the clock. 5th July 2019. Ever since the date I had to take the car back for repairs almost every month. Recently I just discovered that I bought the car which was on accident after I found receipts in the cabion. Now this car has no reverse, the 5th and 6th gear. I had to take it back to VW in Welkom. Free State. They did not even give me a car to drive while they working on my car and my warranty is only for 2 years. I can't keep this car. I do not want it anymore, I rather choose other car or go buy elsewhere.

Regards.

Molebogeng Tshabalala 078 463 4640 [email protected]

Missed diagnosis VW shops for reparation I made complain to VW poor investigation VW don’t provide investigation reports to me

i made a date with vw tracy ca , to service my passat , do to it consuming to 1/2 tank of gas o 60 mile. which is to day , that to and from my job, anyway as i drove to vw dealership ( tracy ca), from san jose ca, , i explain to the service person (danny ), that i replace the air filter and

spark plugs, that the car is still consuming a 1/2 tank of gas in two day (60 miles for two day), for a week gas ,it would take 9 gallon of gas a week , i know this because that how much i use . yes i keep track , gas isnt cheap, now as i explain to the service rep at vw , he refered as i cant help u , and it might need spark plug , i told him again it (car) has new spark plug.

so he replied again , dont know what to say, then i told him that when i step on the gas to accelerated that the car rpm…

2 trendline diesel variant) vehicle in year 2013 from the showroom of Jabalpur. Since after purchase of the vehicle, i am experiencing the problem of AC cooling in car. I had complained for this many times and have spent heavily many times to rectify this fault at your service stations, but still the problem persists.

30000 at service station of VW indore (near lasodiya police station) and many times at Jabalpur service station. Please consider my matter urgent and help me to sort out my problem, as i feel being harassed and traumatized due to this problem.

It is to mention here that after filling of refrigerant, it gets leaked in 3 to 4 months after attending of problem. It seems that there is some minor leakage that is not properly addressed by your service stations. Please instruct…

I received in the mail a letter from VW saying my vehicle needed a safety recall for a lever switch replacement. I took it on 12/31/19 at 7am. To start things off, the dealer couldn't even locate my car, which I bought in that exact location.

This is McKenna VW in Cerritos on Studebaker Road. They scheduled my appointment at 7am only to tell me the mechanic didn't arrive until 8am and my car wouldn't be ready until 10/1030am. When I went to pick up my car around 1pm, there was a bullet size hole on my windshield.

Keep in mind it was not like when I dropped it off. Noel C. Did my car inspection before arriving. When I told Noel C. The window was broken he immediately said "whoa that wasn't on there. " He stated he did the inspection and said he would have seen it.

When he brought the…

Complaint regrading Volkswagen safdarjung New Delhi. They sharing customer data (like phone number) to fraud organization and invite to showroom for meeting with that kind of organization and that kind of organization cheating VW customer. VW customer trust that organization only because big brand (Volkswagen) refer that organization. I am one of the customer who suffering that pain from last year because i trust country club organization only because big brand VW showroom refer that organization.

9650720111

On December 30th we took our 2012 Volkswagen Passat in to St. James Volkswagen in Winnipeg because our AdBlu light was on and would not start if we turned it off. m. and were prepared to leave the car there until after New Year's if necessary.

A Service Manager named Albert signed us in and indicated he would phone when he had information on our service which was covered by warranty. We left to shop and received a call at 10:30 that our AdBlu was low, our fuel and cab filters were dirty(my husband had just put a new fuel and cab filter in 5,000 kms previously and had topped up the AdBlue just the day before.

We arrived at the dealership at 11:15 to pick up our car, only to be told it wasn't ready but shouldn't be too long. At 2:00 after speaking with Albert repeatedly over the tw hours…

They won’t honor the 50,000 Powertrain warranty on my 2016 Volkswagen Tiguan with only 30,000 miles! The dealer wants 6,000$ to fix it never buying these junk wagons again in my life!!!

After buying or leasing 5 cars/ suv s over the years ,we are disgusted with the treatment we are receiving . I have extended our lease while waiting for the new Passat. However our wheel ins. 00 After spending hours on hold, to no avail.

I want help with this issue ,or no more Volkswagens. I don’t want a back & forth over the web. I want a supervisor to respond to my phone 516-791-1040. If you cannot help, we will take action with the n y post’ s help line or n y s attorney general’s office. Sincerely Lawrence&carolyn O’Connell

I have serious complaint with repair service at the vw dealership I have used between May 2019 and October 20I9. I need to file a case formally with vw America, for restitution and proper repairs to be done.