Website
www.tirerack.comCustomers report significant problems with order processing and delivery, particularly with orders never being fulfilled or tires being shipped to wrong locations without follow-up communication. Customer service responsiveness is poor with callbacks not being returned. Installation and service quality issues include improper tire pressure checks and product defects.
Common Issues
Website wrong again shipping time next day is a joke you call them and they could care less about you ordered they never processed had to reorder after spending a week waiting for rims and tires that they never processed stay away do not trust
I ordered 4 tires , paid for them , they were shipped thru fed ex, what I am hearing is to two different stores, I have been trying for couple days now to get my tires, no one has called me back with any information, and I still have not tires. I do not know what the problem is , I just want my tires, this is so ridiculous.
thank you
Cant send image, do not have product -UGH
Ann Golden
bought four good year tires 235/50r18 last year and now have about 29000 miles on them. I have always had them rotated and they are wearing evenly. The problem is noise from the right front and left rear. the noise sounds like something hitting the pavement and thumping.
Different pavements are more or less than other pavements. I have the tires removed and checked and could fin no problem. I am at present on what to do, Buy new tires or let you guys decide. Louis Smith , 276 546 2317
I visited your Sandy, Ut. facility to have my winter tires rotated to my summer tires. Upon completion I notice my low tire pressure lite on. When returning I was told that it was a computer issue and would self correct. He assured me my tire pressure was all checked. After driving 40 miles to return home I stopped into the local tire shop in Heber,Ut. to have the pressure checked. Sure enough the tire pressure of all four tires was low with one down just over 10 lbs ! This I feel was a danger to us on the road. I am not happy and now am close to needing to replace three sets of tires on my two vehicles and my Chevy K2500 pickup. I will be looking at all tire source options unless I can be reassured by Discount that this will no longer be a concern and question I have.
Regards
Harold…