Rachel Ray

I purchased a set of her cookware at Christmas 2022 and the one pan scratch while using a silicone chopper/spatula. I filed a claim with the warranty dept and sent photos and I have yet to receive any response. I have tried calling and visiting the website and nothing!

I spent a lot of money on the pans!!!

I bought a couple items and unfortunately my package was delivered to the wrong address. I made a claim to UPS who forwarded it to Rachel Ray. I made a claim to Rachel Ray on June 6, 2023. The message back said it could be 2 -4 WEEKS before I heard anything back.

It is July 17 and I have heard NOTHING! I will never buy from Rachel Ray again

I summit pictures of the pots and pans because they were peeling in order recibe a new ones according with the life warranty. But only thing that I got was a reply.

Hi Cesar,

It looks like our system glitched and didn't accept your photos. In order for us to process your claim, we will need you to reply to this email with a few photos

This sound like false delate to prosses a legitimate claim. The person who responded more than one with the same argument was Miss Arleen Ignacio Rachael Ray Consumer Relations I thought I was dealing with reputable companies who realy stay behind their products big mistake Feel free to call me with a resolution to this matter * I bought this product throughout Amazon they will need to know as well Feel free to call me with a resolution to this matter…

I used to enjoy watching the show. I liked learning her method of cooking. But after she got married I slowly lost interest. Her constant mention of her HUSBAND in her show then his looking over her shoulder appearances just creeped me out.

My husband this, my husband that, me and my husband etc Ok, we know your married now! Can we get back to he show? I moved on to watching anything but her show.

Her pots and pans are the worst investment ever in the world to be using just bought a brand new set of Rachael Ray cooking equipment I'm out here cooking and I pick the pan up off the freaking stove to go and move it and the God damn handle falls off this is pathetic and freaking b******* for the amount of money that I pay for your s***** ass product I will make this go viral

Rachel Ray's customer service is not accessible to disabled people who are unable to use a phone. The only options for customer support for accessibility or for customer service on many sites are phone only. I had a question about Nutrish dog food availability (my dog has been eating it for 11 years so I would have said I was a loyal customer) - and there are no accessible options. Sincerely, Deborah Holcomb

Pots and pan surface peeling off with limited use. Hand washed. No support, no ownership in the replacement. Worst customer service I have experienced. Very disappointed in Rachel Ray.

DO NOT BUY THESE PRODUCTS!

My cover shattered while making turkey soup

5 red casserole dish fromElder-Berman in Alliance , Ohio.. I made a casserole and was baking it when it cracked in half. Oven Temp was 350degrees. Took it back to the store and they replaced it. Sunday I went to use it, the handle broke in 2 places.

Cannot return it to Elder-Berman as they went out of business. I certainly will not replace it with a Rachel Ray. Never liked the fact the fish was very rough and abrasive on the bottom

5 oval red casserole dishes. The 1st one broke while baking in oven @350degrees. Literally broke in half. I returned it to Elder Berman in Alliance, Ohio. They gave me another one . I went to use casserole dish #2, picked it up and the handle broke in two places.

I am very disappointed in the product, also did not care for the bottom of the casserole as it was abrasive and not sooth.

We used our set of pots and pans and at first we loved them! We used them for almost a year, but then I started to notice I had this weird chemical taste in my food! did not think much of it.

But it continued, and then one night while making a stir fry I could smell that awful chemical smell in my home. I took one bite and had to spit it out! It was inedible. I'm not sure what it is but every one of the pots and pans are doing this now.

We can no longer use them at all. We have another set from a different brand we bought 6 years ago and those are what we are forced to use now until we can get another set. I'm honestly concerned about what exactly that chemical smell is and what our bodies were injesting.

I’m am a 14 year 100% disabled gulf war veteran, and I am trying to figure out why I have spent so much money on 3 different Rachael Ray 12qt stock pots and they all burn everything especially spaghetti and it stick to the bottom every time just boiling plain spaghetti noodles.

Purchased 13 pc cucina cookware in blue as a gift. Giftee has used cookware 3 times, has never put cookware in dishwasher, and the blue enamel is chipping off. I am so embarrassed and disappointed, and she is disappointed as well, as she loved the set when it arrived.

I thought Rachael Ray products were good quality, and I am very much hoping that you will stand by your product and do something about this.

Purchased a set of Rachel Ray's cookware from Kohls. It states is dishwasher safe. Once I put the pots in the dishwasher the outside of the pot lost it black and now it is streak with a white film. No longer black. Very disappointing.

I purchased pots and pan set and had them about a month now and had to throw them all away one by one they are were chipping so bad it was running my food because it would flake off in it . Not only did I waste money the store said there was nothing they could do . Someone please help make this right

I had ordered the 13 piece cookware set from fingers. The cookware set is a disappointment. The pans scratch easily. Some of the pots turned a brown color. Very bad product. I bought these on 12/29/21. The are also hard to clean.

I clean with soap and water. 00 for a bad product.

I purchased the 13 piece Rachel Ray cookware set from Kohl's for Christmas. It has a $40 rebate they Kohl's. They supplied me with the form. I had an error my first fill in on the form. They sent a letter in F February. I immediately sent in their request. Upon checking today, mailed back Feb 10th, still processing. Is this rebate legit, and am I receiving a rebate?

Greg Cross

I have 2 Rachael Ray fry-pans and both leave burnt marks on my glass stovetop. No other pans do this. I clean them (and the glass top) thoroughly. I can't figure out why they do this. I've attempted connecting with the Rachael Ray cookware company, but never hear anything back. I'd like to mail these fry-pans to the company President but don't have his/her name and address.

Is there a better (or at least another) way to complain and make them take notice? I do have pictures of the pans and the mess they leave behind.

I’m not sure why I have to fill this out again I filled one out earlier

I absolutely love Rachael Ray but I bought her twin pack skillet for 8.5 inch and a 10 inch less than a year ago and I just am so incredibly disappointed in how they’re working in the way they look I’m hoping maybe for a new set because this one might’ve been the faulty I know it has a lifetime limited warranty

I bought the 2 dry pan set. The smaller ones?? The inside is already chipping off. I use only plastic item’s. And everything is beginning to stick!!! You need to pull these!!! How do I get my money back?

If I could give zero stars, I would. I ordered a spoon on December 7, 2021. Still haven't received it. I talked with a rep in customer service 2 weeks ago. She 'allegedly' opened a ticket. I never heard anything back.

I called my bank and reversed the charges. 11

I bought a set of pans when I got an induction stove. The pans work great, my problem is when washed the finish on the outside turned a horrible color. For what I paid it should not have happened. Why? Not a good thing for your pans... I would like to know if you can buy some individual and not a set.? Thanks, [email protected]

m.

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I have purchased lots of your cookware and I thought they would last forever. It’s a four piece bubble and brown oval baker. I’ve never dropped anything of yours Rachel eat because I cherish your products. It came to a big shock to me when I learned of a crack in the product.

Disappointed I refuse to throw it out cause I love it so much. I used it in the oven today and was taken it out with a potholder and the handle piece just gave way I burned my fingers a little.

Does this item have a lifetime warranty?

I have a complete set of Rachael Ray cookware. I have had it for a couple of years. Yesterday when I was cooking something I saw these tiny pieces of metal in the pudding I was preparing. Then I noticed that the material around the rim of the saucepan was all peeling off as well as some of the other pieces.

This seems harmful to me and with a lifetime warranty, I hope something can be done about this. I don't have the capability to attach a photo.

I have a Rachel Ray cooking pan and it is warped. I would like a replacement.

Thank you.

After using it in the microwave, one salad plate got a fracture. I am concerned it mught not be safe to keep using this dinner set. I spent a lot of money on something I cannot use. I’d greatly appreciate a replacement or a refund.

Hello, I purchased a set of Rachel Ray cookware from Kohls a couple month ago. I hand was my pans, and never put them in the dishwasher. from the pans. I am not happy that the paint is chipping off.

Can you please advise what can be down about this. I have the burgdany color cookware set. I would appreciate if we can address this, and find a way to resolve it. Thanks- Mrs. Allison Johnson

I just found out rachael ray stopped sponsoring the Laura Ingalls show , bowing down to the leftists Democrats. Sorry rachael, no more Rachael anything, including cat food.!!!

I was so excited to get my new pot set from my husband for my birthday well I had them about 6 months and the inside went to pealing really bad and the outside turn brown and it was supposed to be red .I have a flat top stove so it's not like I had a fire on it but I was really very dissatisfied and I did love them don't know if it was just a defect in those but was very hurt.

Love your recipes and cooking but PLEEEEEASE BE QUIET FOR A SEC AND LET GUESTS ON SHOW TALK! You dont have to repeat and explain everything they say! Cut the ego and let them even the doctors etc be the smart one for a sec!

It wont take away from you! You dont have to look like you know EVERYTHING. Only makes you look tooooo narcissistic. You're great in your own right so let them have theirs too without trying to outshine/upstage every freakin moment pleeeewease!?!

Can you be THAT insecure? Tone it down!!! So tiring/annoying! Others have noticed/commented too. Enough! Stick to what YOU know and let guests talk!

your cook ware did not last but one year. the sheet pans rusted in less than year. the pots and wore out in way of the teflon coating. I took very good care of this set, and I have been cooking for 40 year. very disappointed, joseph Derhovanesian.

My deep dish frying pan is defective and I would like a replacement pan I bought the 14 piece pots and pan set

I purchased a Rachael Ray Brights 14-pc. Nonstick Cookware Set from JCpenny. which when opening the box there were scratches already on it.. screws were missing and handle wasn't even on. extremely disappointed. I already do not have a ton of money in the first place, so thinking that spending this money on a well known person who is talked about already was supposed to be a great investment.

when trying to return or exchange it I was told to contact customer service to handle this situation and they have this issue with the Rachel Ray products all the time. so please I would like either a new set sent or something to make this right.

I ordered a product from QVC - rachel ray around the world seasoning and QVC corproate offices told me that the product came from Rachel Ray's wharehouse. Well guess what I contacted Rachel Ray's customer service and them informed me they do not carry the product and it was made ONLY FOR QVC. Well someone should know there is a shipping problem since my product has been sitting in Maryland for 9 days!!!!!!!!!

My 9" frying the finish inside were off and my other pieces are starting to look shabby.

I cannot stand watching Rachael anymore. she is the rudest cook and interrupts everyone and does too much cocaine and is always rubbing her nose and stumbling over her words.get her off tv

All of the cook ware from Rachael Ray Company ,leave a red residue in dish washer as well as our hands. This means all the dishes washed in the dishwasher, have a small amount of residue every time we do the dishes.

This can not be healthy for our bodies, also the residue that comes off of the pans on to our hands,This is clearly a defect in the design of the cookware. I will have to file a complaint with Consumer Protection, and Attorney General of Oregon, and Health Department. com

why is Rachael always high on cocaine on her show? loud and rude!!!

I sent you a complaint. My Rachel Ray pans turn black when I cook with them. I would like a refund or different pans. com and phone number is 540-798-4590

Hello, I’ve watched Rachels Show on and off for many years, but it’s got to the point I can’t watch her anymore. Does she realize That she interrupts All of her guests before They can finish what they are saying, very rude ( like she has to be the center of Attention Instead of her guest ) .

Number 2 she’s very loud to the point it’s very annoying . Number 3 she’s constantly Playing with her hair and being that she handling food and cooking Is very unsanitary . Even though she on TV it’s a very poor example for an unexperienced person who is starting out . Thank you

Hello- I am writing to tell you my experience with Rachel Ray's pots and pans. I was given a set about a year ago and I cannot tell you how very disappointed I am with them. I have the ones with the orange handles. The insides of the pots have now looked like someone has scratched them, even though I use wooden utensils on them. The orange on the handles are coming off bit by bit. I really cannot use some of the pots,since they have so many scratches and I feel that they could harm any food cooked in them - let alone my stomach! Can you please tell me why this should be happening? I really liked the item when I received it and thought that it would last longer than this. I am not happy at all with them. Please advise and thank you!

Sincerely,

Maria Sheppard

does anybody on Rachael rays staff notice how she stumbles over her words and has to interrupt every single guest on her show? she is high on cocaine and needs to be off ABC!!!

Rachael Ray needs serious rehab!!! she is on cocaine and every show that I watch she is always high as a kite!!! VERY SNOTTY TO HER GUESTS AND ALWAYS WIPING HER NOSE AND TOUCHING HER HAIR!! SOMETHING HAS TO BE DONE ABOUT HER!!!

Not really a complaint. I made Rachel's Mason Jar salad dressing. But when I refrigerated it, the olive oil congealed and came to the top of the liquids. Did I do something wrong?

I am watching Rachael Ray right now and she is out of control. She is drunk and high on Cocaine! She has to get off TV!! ASAP

I think Rachael ray needs serious rehab for her alcohol and cocaine problem. she is the rudest person with her guests and doesn't care how sloppy she looks and always wiping her nose and touching her hair and yelling!! I cannot stand her anymore

The 14 piece Hard Enamel (red) non stick cookware set (16223) that the wife and I purchased from Walmart here in Eugene, OR has begun to leave red "residue" or film on the inside of our dishwasher, so we have stopped using this set for fear of what might be transferring from the inside of these pots to our food.

We are not asking a money refund, but certainly would appreciate some kind of exchange for a similar set that will not "bleed" off any residue. My phone number is 541-505-1203 (cell), thank you for at least allowing me to forward this to your company.

I purchased a set of Rachel Ray cookware and it's about a year old. The frying pans are peeling and the oven pan is totally stained and every time i use it, i make sure it's thoroughly clean. Kohls and thought they would last a whole lot longer. I'm totally disappointed. What can i do?

And I'm not taking pictures of all the damage. As far as I'm concerned, pans that cost what they do should last a very long time!

I am disgusted with the Rachael ray show!! She is always high and intoxicated and she is the rudest loudest human being I have ever seen on national TV!! She always interrupts her guests and rushes them and always wiping her cocaine filled nose and touching her hair!! HER AUDIENCE LOOKS DISGUSTED!!