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Lawson

5.0
3 complaints

Address

977 West Bryn Mawr Boulevard Suite 900 Chicago, IL 60631 USA, Chicago, IL, 60631

Both complaints indicate serious discrimination issues against foreign customers at Lawson locations, with staff treating international customers disrespectfully through aggressive behavior and inconsistent rule enforcement. Customers report being singled out and treated differently than Japanese customers in the same situations.

Generated 1 day ago

Common Issues

100% (3)
foreignersinternational studentsprejudice
100% (3)
slammeddisrespectfulkick us out
50% (2)
no eatingeating areaonly tell us
50% (2)
another bad experiencenot the first timetreats all foreigners

Complaints

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Timothy Winans

Jan 2, 2023
0

m. on Monday, the 2nd of January 2023, I had another bad experience. I was having my basket rang up by the cashier (a young woman). I waited until there was room in the basket, then lowered my empty bag to be filled.

Without hesitation, she grabbed my bag from the basket and slammed (yrs slammed) it to the right of the basket. It embarrassed and frightened me. She treats all foreigners this was so I assume she is prejudice. This is not the first time she has been disrespectful to me.

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Eric

Jul 13, 2022
0

Me and my friends (international students) go to Lawson school canteen in YNU today. We bought Soy milks from Lawson to eat it with our lunch in the eating area. As we sit down, there is a staff came and kick us out and said no eating.

However, there were so many Japanese students eating their own food they brought at the eating area in Lawson sitting beside us. I wonder why the staff only come and tell us that we cannot sit inside despite we bought things from Lawson.

Me and my friends were shamed and would never purchase anything at Lawson from now on for being racist against the international students.