Boost Mobile

I am a new boost mobil customer.

There is little to none service in the area I live in.

Every area of the house , the yard , in front ofhouse.

Even until I pull off the street.

I went to boost mobil and they showed me the map that covers the service.

There is hardly to no service.

532 Rockmill Crt Lawrenceville Georgia.

The other family members got boost mobil as well as the kids.

The oldest is a teenager.

What is boost doing to correct this.?

Why we have to not have service.

We dont have money to switch because we got to buy a phone pay a connection fee and the firzt month service.

This is not fair...

My phone is a Stylo 4 Name:Victoria E Riley

Today, at about 12.

00 to 12.

30pm I called the store at 2815 E.

Fountain Blvd.

Colorado Springs to ask about getting the Mic icon on the home screen.

The female answering told me to go to setting and then rattled on in something indistinguishable.

I ask her to repeat or if she could walk me through getting the icon back on the screen.

She hung up on me!!!!

Repeated calls back (and letting it ring for a long time) were not answered.

This is totally unacceptable.

Another Time I went to the store on Cheyenne Meadows Rd. to have a number removed (it didn't have area code programmed and messages came back) The male person was unable to fix this problem or willing to spend the time.

I then went to the store on Murry Bld. and the nice young woman fixed the problem in less than 2…

I payed my bill and my phone off and i can't get in touch with anyone to restore my service.

Why

Your Male representative at the delowe dr location is extremely rude, disrespectful and unprofessional

My internet on my phone is dropping constantly.

It has always worked fine for the past year or more and now all of a sudden its crap for the past two weeks.

Everytime I'm online I lose internet connection.

After I paid for a larger plan with more hotspot gigs it seems like my Internet has been slowed down.

Its a shame because I really was enjoying the good service.

8 guess I have to shop for a new provider now.

Not happy with the whole service.

I pay $45 a month and with that I am suppose to get unlimited talk and text which is bull because I just paid my bill this month in fact a week ago and now I get a text saying that I exceeded my data usage.

I am not getting what I am paying for plus my service is very very slow and it is frustrating.

I am very unhappy with Boost altogether that I am about ready to drop my service with Boost soon and go to a different service.

I hope this can be resolved I am not gonna pay more for a different plan with you guys .

I can only afford the $45 a month plan so I am not going to pay more for something I don't get .

Unhappily Adam Gill

They take advantage of people on disability and stole my money and are very nonchalant about the fact of refunding me my money!

Took double payment from my government card!

And could care less That I'm on fixed income and could be evicted!

If it happens a lawsuit will be coming yout way for stealing from me!

If I can battle cancer I'm surely nor scared of YOU!

Very rude lady that works in palatka 1700 Reid st.

Never do busyness there ever.

The service is beyond HORRIBLE!!

I had the family plan 4 for 100 so I wanted to cut off 2 of my phone and the non English speaking representatives suggested 2 for 50 unlimited everything...not only did he lie to me but the service was worse and there was NO DATA!!!???

I called numerous supervisors and managers and whomever pretended to be in charge and they did not honor what was said to me...who in this freaking planet would pay 50.

00 for 3 lousy gb???

I am leaving g this thieving garbage company!!!

THIS COM POO ANY IS FULL OF SHIT!!!

ITA A FUCKI G WONDER YOU GUYS STAY IN BUSINESS!!!

I went into your store in Chico CA.

And every time I go in there your manager is always rude.

She had some customer in there when I came in and she snapped at me and told me very rudely that it was going to take 15 minutes.

So I said I'll just come back and she started yelling and cursing at me to not ever come back .

So I went to the one in Oroville.

She shouldn't be allowed to treat people like that.

So I hope you do something about her.

Thank you and have a nice day.

One star is generous, this was the worst experience I have ever encountered.

I bought a cell phone case on Sunday (02/10/2019) I paid the clerk $25.

00 for the case. on Monday the belt clasp broke when I took it off.

I tried to return this item to the place where I bought it and the manager told me it was my problem.

I wanted my money back for the defective merchandise the store owner would not honor.

I have been a boost customer for 11years,I have had one of the worst treated visits to your store in Gaffney S.

C I have ever had in my life.

I went into the boost store on Feb 1and pay my bill and updated my service,I have no phone service and I have 2boost mobile phone and activated.but the girls in the store kept turning off their computer while setting up my phone and now they seem to not have any proof of my payment or anything.

Feb 1pay my bill and updated,on Feb 2they made me purchase a New phone activated it and I still have no service,poor service poor attitudes and all way around no help from any one at boost mobile.

Brenda bolin

I have been a boost customer for 11years,I have had one of the worst treated visits to your store in Gaffney S.

C I have ever had in my life.

I went into the boost store on Feb 1and pay my bill and updated my service,I have no phone service and I have 2boost mobile phone and activated.but the girls in the store kept turning off their computer while setting up my phone and now they seem to not have any proof of my payment or anything.

Feb 1pay my bill and updated,on Feb 2they made me purchase a New phone activated it and I still have no service,poor service poor attitudes and all way around no help from any one at boost mobile.

Brenda bolin

I visited a Boost Mobile in hopes to purchase a new cell phone and plan.

I went to the Columbia, South Carolina location on two notch road .

It's next to a battery store near Spring Valley.

I went their today around 2:30pm or so.

I walk in and I don't see anyone, so I am not greeted.

The only thing I hear is profanity from a rap song that's playing.

I love rap.

The more cursing it has the better, but that wasn't the place for it.

Boost is a business.

I proceed to look at the phones on display.

The young lady comes from the back to the front area.

She asked could she help me.

I didn't answer, but kept looking at the display phones.

So I look up to walk towards her to ask a question.

She looks like she got an attitude.

I asked her if she had an attitude.

I don't.remember her…

I and my kids were so badly treated by one of your staff today at the branch along Briarforest by Kirkwood.

Would love for this to be looked into as soon as possible.

Thanks Nikky.

I had to go get a new phone and I wasn’t trying to spend anymore than 200 well the sales rep at the linden Ave location said the iPhone with my discount would be 275 which was ok I don’t know what happened but I left spending almost 350 and I think he ripped me off I have had other reps work with me on the price and cut me deals cuz I got a case he did give me free headphones but I am thinking 334 was a little much for a iPhone 6 it’s not even new or a huge phone I’m just concerned if someone could help me figure this out I appreciate it!

Yesterday i paid 20 rp my account 9795254224 at exactly 9 pm at store on 1960 itsnow after midnight not added and my service will b interrupted

I’ve been with boost Mobile for three months now and all I’ve been experiencing since day three was dropped calls.

I’ve made several call to customer service and was promised a better service.

Well I’m still experiencing interposition of service.

At this point, I’m dissatisfied and want out however, I cannot because I have to be with them for 12 months to unlock my phone.

I pay my bill every month but can’t get good service.

I would never recommend them to anyone.

Dissatisfied customer!

I have been experiencing a repeating text issue for over three months.

Boost intialy covered my phone bill because of the issue and the amount of time that I had been experiencing the issue.

Now I am still going through the issue and Boost refuses to acknowledge that they expect me to pay for sub standard service for as long as this issue has been going on with my phone

When it comes to service.you have none!

When you need help you get none!

You go to you stores and ask for up grades you try to shit on you customer's . you say your service area is big not at all..

I would like for some one to explain.to me why you thank your paying customers should stay with your company.when they would like just a little help from your company.

I filed a complaint last wk bout phone dont working been going on 4 about 2 wks very dissatisfied with your service wouldn't advice your service to anyone

Ive been having trouble calling out and receiving calls 4 2 wks know call and they say there know off the problem and it was getting worked on and yet i again problem dont solved very incovent.

I didnt leave straight talk 2 go 2 boost moble to have this many issues

I switched to your company 4 months ago within 2 months the phone I got broke went to multiple stores was told to contact samsung so i did which they told me to contact Boost so got the back and forth game so had to go buy a new phone cause neither company would help me I so regret switching to this company.

My husband has the same phone i had and have been to multiple store and not one person at the store can help him with his phone either.

We have call your customer service and just keep getting someone who cant speak English and when asked to speak to someone in the United States was informed all they can due is notate my account but in return still NO ONE HAS YET TO DO ANYTHING FOR ME ON MY BROKEN PHONE OR HELP MY HUSBAND WITH HIS PHONE.

THIS IS THE WORST COMPANY EVER.

I WOULD…

Been trying to get a phone activated for over a week. payed activation fee and 1st month and still nothing. now they told me my phone was reported lost or stolen.

I have checked this phone on several sites and phone is not stolen. it is clean and I have tested with another carriers sim and phone works fine. i have had my account closed and upset that I lost over $100.

00. hope to hear back fromboost. customer service was a joke for a little over a week they could not get it so now it's stolen.

Thanks for your time.

Gordon Ward

Been trying to get a phone activated for over a week. payed activation fee and 1st month and still nothing. now they told me my phone was reported lost or stolen.

I have checked this phone on several sites and phone is not stolen. it is clean and I have tested with another carriers sim and phone works fine. i have had my account closed and upset that I lost over $100.

00. hope to hear back fromboost. customer service was a joke for a little over a week they could not get it so now it's stolen.

Thanks for your time.

Gordon Ward