My mobile number is 4232935062 my pin is 1568..my sisters is 4232935063 she has minutes the hot-spot and tethering or data connection is so bad at my house I cannot connect to her Wi-Fi and I don't have service minutes with the hot-spot bad on her number 4232935063 I cannot connect to her Wi-Fi.
I called few days to make a complaint against a store owner in banning ca.i talked to a representative and he said I'd be hearing back from you guys in few days..
I still have not heard back.i was calling to complain about a raciest foul mouth owner of a boost Mobile store here in banning Ca.
My name is Christine arce.
951-437-9346
I received an email from you advising me that I was eligible for a boost-up.
I choose to go with the Samsung Galaxy J7 Refine which was advertised for $1.
00 down and $7.
00 per month for 18 months with $10.
00 added to my Account and a 20% discount for the boost-up, however when I finally got a live person on the line from your sales department, some 45 minutes later, I was told that the price for that Samsung Galaxy J7 refine was $1.
00 down and $12 dollars per month for 18 months. someone needs to fix this because I've been a loyal Boost customer for Year's.
MY name is Steven Goynes and my cell number is (757) 735-9392 Thank you
I wanted to add a family plan.
I was told I could do this but I would have to up my plan to the $50 plan and get rid of the 14 day late pay agreement I had.
I called Boost Sunday, April 19, 2019.
I was told at that time it would take approximately 24 to 48 hours.
I would get a text letting me know the agreement had been deleted from my account.
On the evening of the next day I received a text stating this process would take 3-5 days.
I called Boost the next day 5/21.
The gentleman I spoke with told me that the department that handles that issue does not work on Sundays so they didn't get the notice until 9:00pm that previous night and it will take another 24 hours.
He said the next evening (5/22), I would be getting a text letting me know everything is completed.
To date Thursday…
Really no stars!
I am so very disappointed.
I walk into the store where I find a poster covered in orange, so I am thinking we are good!
Your company is advertising that there is full coverage in our area.
We signed up with happiness in our hearts that we found a good deal.
But two days later when my husband and I both get to work we don't have service.
We both work in opposite directions 30 mins from Tahlequah, Ok.
We went to the store and of course they could not refund our money.
I asked if there were any plans to add towers to this area and did not get a response, not even we will check and get back with you.
I will be forwarding everyone I know that this is not a company to go to.
Guess the old saying "you get what you pay for is true!"
I have been with Boost Mobile for years.
And i have been going through it with them.
I have been paying my family plan for 2 phone the past 3 months.
I ha e had to send 2 phones back to Motorola.
While paying my bill and having no phone because i have to keep sending them back.
Boost has not offered to credit my account or anything.
Someone needs to make this right with me.
I am an oustanding customer.
If something isn't done.
I WILL WHICH PROVIDERS.
I have been on tbehe phone for 5 hrs between Boost Customer Service and Motorola.
Please make this right.
Sincerely, Sheena Billingsley
I have been a customer for almost ten years I ordered a new iPhone 7 through the customer upgrade promotion.
I ordered the phone on may 2nd 2019 I payed for the phone 48.
72 the first months payment and tax.
I used my Visa gift card to purchase the phone because I do not use my bank card for any online purchases.
I received a confirmation number for the purchase and the phone was even scanned out of boost inventory I have all of this information.
After I received my purchase confirmation number, a couple days later receive an email saying my order had been cancelled.
I immediately called boost customer care and explained this and asked for my phone to be shipped as the first rep told me there was a glitch in the system and that alot of customers were receiving the same email not to…
Boost mobile postpaid payments IMPORTANT INFORMATION ABOUT OPENING AN ACCOUNT TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM Square cash applications and Apple members Sprint logos SIM cards We have not received New SIM cards ordered by carrier Boost mobile for service in the names of Isaac Williams Jr.
Phone number 504-710-2164 and Wife Trina Daniels Williams phone number 504-223-2468 mailed to POBox 58304 New Orleans, Louisiana 70158 and physical address and Drivers license address 5013 Antioch St.
Marrero, Louisiana 70072 send now by May , 13,2019
Store on East side of Chicago on Ewing street personal very rude unprofessional will buy another service from another company even willing to pay more rather then being disrespected by boost Mobile employees and owner
I am very disappointed with boost mobile services I called them to make sure that my services worked internationally before leaving the country I called to make sure it was set and I was told by the agent that she has put it internationally and applied a credit of 5 dollars on my account she did this on her own as I was calling to add services and if i needed to pay I would of but instead she told me am all set and it was a lie I would appreciate it if she would of been honest with me to say that there where no services in my country but instead I was left stranded in a nother side of the world that I did not know I was lost for hours and unable to get a hold of anybody thanks to her but I been with them for a while now for them to have treated me this way, will be looking for another…
The service is horrible and then somebody keeps calling me from boost Mobile and hang up
I was rushed off the phone, given misinformation about duration of service, and would not transfer me to a supervisor.
I was told that even if I paid on June 3rd and my due date previously was the 26th I would have to pay on June 26th.
My service was turned off on the 27th but I paid for the service on the 28th.
I have my bank statement.
I was repeatedly lied too about the information in my account.
I was told by an agent that they could not see pass 90 days of activity.
I looked online on your website and saw they could see pass 6 months.
I will send the recording of telephone to you via email once I get a response.
I will also be sending a letter.
Ihave not had any eneret service for over a week and customer has been no help at all .i have had dropped calls and cant send text messaged.i am paying a lot of money for nothinng
Cell Fun Store # 282 Concord Mall Wilmington Delaware Phone # 302-478-2871 sold us two HTE phones that we found to be discontinued two (2) years ago.
And charged us 20$ each for the clear plastic glass protector.
I am very displeased with the fact I was offered two discontinued cell phones HTE N9560 model and it sucks!!
So don't trust these rip off clowns at the Concord Mall in Delaware!
Well had crap service for two months said they were gonna compensate me for the time I was down nothing bunch scammers
Bought a brand new phone ain't even had it a week and the screen went blank my son tried to take it up to the Boost store to have it fixed and they told him they couldn't do nothing until after we pay our next bill sorry I will not be paying no bill and I will never go through y'all again
You pay for a service of unlimited everything yet when you only receive 3G and call about it, IT'S NOT THEIR FAULT!
It appears that it's always the phone manufacturers.
Their customer service and tech support lack on anything other than what they can read on a screen.
You can explain to them the exact issue, but you're treated like an idiot that has no clue about your phone.
They promise some of the best coverage but never provide you with it.
But, don't forget to pay that bill.
Requested a new SIM card for the phone since first tech person said it might fix the issue...
Got told to go to a Boost store (They don't have any but for iPhone) then told to go to a Sprint store (they can't give you one because they can't connect to your account) finally get one sent to you...
WRONG…
I went to buy a new phone about a month ago at the 2601 independence avenue kansas city missouri location.
The lady added insurance without asking me or me wanting it.
I went back to the store to get it taken off because i did not want it nor could afford jt and she explained i just had to call at the time of my next bill.
I told her i did not have a car so if my phone service was going to be shut off due to me having tbe money for my bill and not the insurance then it was going to be a huge inconvenience.
She said she took the insurance off and then my bill was due a few days ago and my phone service was off foe the past two days due to the fact i didnt have enough to pay for the insurance i never signed up for and that they failed to take off after i asked them too.
I finally had to…
Lost internet and phone service for over a week which impacted my job.
When I called cust service they said I was only eligible for a $7.
Credit, which to this date I have never received.
People are unhelpful and rude.
I get more assistance from previous suppliers than this place
Hi, im highly upset that the boost Mobile customer care representative didn't make me aware at the time I added money that they were having a enhancement problem in the area...
I've been calling going on two weeks straight regarding my account and No1 has been able to give me answer nor an estimated time of how long this problem is going to exist, if I had been made aware of of the problem I could've took my service somewhere else because I work off my phone's internet and since this problem I haven't been able to do anything but answer my phone and text....
Than u all have these rude customer service reps answering the phone and u can barley make out what their saying...
Now today 4/20 i was told by a representative I could use the 3g network well that's not working neither and it's…
I recently added a line to my family plan, I was quoted a price at the store from a representative the store contacted via phone.
The reason why I chose that plan was because of the quoted price.
After leaving the store, I began charging and setting the phone up, then I noticed the charge will be higher than the quoted price.
Also the new line that I had ported over is being charged for an entire month even though it'll only be active for roughly 2 weeks.
Could I please be into contact with someone from America.
Thank you for your assistance.
I was in your store this morning with my grandson.
Your employee was taking care of someone else when we got there.
So we waited.
Then another person came into pay her bill.
Another man came in after that.
He took care of him.
The man he was working with left.
So I figured we would be taken care of.
But we were not.
I was not very happy.
I said to your employee all I did was come in here to get an answer to a question.
Your employee told me to leave his store.....which I did.
His attitude was lousy.
I told him I was going to call corporate and left.
This is what I am doing now.
He was an Asian man between 20 to 30.
I will not come into that store again.
I will tell everyone I know about your rude employees.
Thank you 1738 Sycamore Road, DeKalb, Illinois 60115 is the…
Rate below the star.been with y'all for serval years.
For the past fews month your agent told us the bill was $50 then yall took $80 cause my bank to be over draft the bill should be $75 a month for two phone where is the money yall took from my account very unhappy with yall.
Take money different then what yall said in customber service.the cistomber service refuse a refund this need to be fix asap
i went in to one of your boost mobile store at CrossCreek Mall and purchases a phone that didnt work properly Triangle wireless -910-860-0044 on4/9/2019 and i returned the phone the next day)Harold Dawson was the Manager who I spoke to and bought the phone from. i explained to I was not happy with the performance and the phone had a terrible speaker phone problem when i tried to use it so I just wanted another phone but not a LG K-30 I said let me get a SAMSUNG PHONE cause that what I had before so he pulled out the Samsung Refined 7 and I was gong to get one until he said I had to pay a restocking fee of 67 dollars and another activation fee for the phone and I didnt understand why i had to pay another 25dollar reactivation fee to turn that phone on too.
I explain to Harold I'm not…
Customer for awhile now.
Have Purchased few phones fromyou.
Not to long ago cancelled one that we weren’t using for months decided to cancel.
Following month notice I was still charged customer representative Apologized n said credit would go back to account which it did. end of March went back with same phone I had cancelled to activate again.
Store kept saying it was still activated (?) how is that possible.
Thought we gave u at store our PIN number.
We were told at store that phone was reported stolen/lost.
None of which we did we never reported cell lost or stolen.
Now my thought is that since your billing department needed a code as to why we were getting credit your staff must of clicked on lost/stolen when the first time we called was to cancel not lost or stolen so your…