Aldi

Today, 12 april2015 i went to Aldi store in woodgroove shopping centre,melton south and experienced a really bad customer service from one of the store member named LAURA.

I was thinking of buying the spice storage and i just found one and in that one bottle was missing then i started searching for store member for some assistance and i found lady named LAURA.

I asked her can you please help me in finding that bottle and she said in a very rude voice i don't know.

I again requested her may be you know where i can find the same things and she again said by ignoring me that I DON'T KNOW.

She said to me in a ridiculously rude manner that you have buy as it is as she don't know.

I was bit suprised with her behaviour. and she left with further giving me any information.

Then i said thank…

Today I shopped at your store in Lloyd st.

At the check out, I handed £20.

00 note to the till guy.

He gave me back change for £10.

00.

I asked for my £10.

00 change back and he said , sorry and looked at his machine.

He said yes I saw you give me £20.

00 and said, wait a minute for me to check the till.

15 minutes he came back and said he would not be long.

Another man came and took all the money from all the tills and went to the back.

Another man came after 15 minutes and told me he checked and it came back as zero.

So I suggest someone in the store is stealing money from you and passing it on to the customers.

I had been to the bank and got only £20.

00 notes.

I had no £10.

00 notes.

Can I have my change back please.

I will keep you informed of the outcome.

Regards…

this is regarding the stayleybridge store. we visited the morning of the 10 th april to not only shop for ourselves but neighbours.

We found that the store had no 2.

2 ltr semi-skimmed milk, this is not the first time this as happened.

We found a staff member who said this product was not in stock.

We live in the greenfield area of saddleworth so this store is not on our door step.

We then had to drive to another store for cheap milk.

This is not a feasible way for us save money this way, neither for ourselves or our elderly neighbours.

Aldi pull your socks up and get a better stock of groceries your customers want!

I am the operations Manager for Whybirds - Wednesday morning at approx 8.

00 am one of your delivery vehicles (semi trailer) smashed into our park truck - yes parked - incident address was 62 Warwick Road Ipswich. - your vehicle smashed our vehicles side mirror - the truck in question we could not get a plate # as he departed very quickly and didnt stop - he will know he hit our vehicle as his mirror was torn off as well.

The Aldi vehicle was White cab/flat nose Volvo we think - it had multi colour taut with white rear doors.

Your vehicle tracker will determine the vehicle very quickly as I stated - the driver did NOT STOP.

I have tried calling the customer service line since 8.

00 thismorning to NO avail.

Lucky there was no injury sustained to anyone.

I will continue to try to…

The Bake House rolled ready-made pie crusts can't be unrolled without tearing holes---they stick together.

I've complained over and over again at the store, but that's apparently not the way to get anything done.

They are nice enough--they offer me a replacement, and refund.

I don't except it.

That's not what I want.

What I want is for somebody to take it seriously and do something about it.

I wonder if they are being stored somewhere without refrigeration.

I like ALDI's products.

This is not "par for the course."

After shopping in Aldi (Hyde), And spending almost £90 in the store.

Which is a regular (Weekly) shopping bill.

For the Childrens home I work for.

You can imagine my surprise to receive through the post,7 days later a parking charge notice for the amount of £70.

As you can imagine I wrote to the parking company involved, parking eye stating my anger.

I will from now on be using other shops in Hyde that do not run this parking scam.

And I hope other customers take notice as well.

I have shopped with Aldi on the Dublin road and today I shopped at the Roxboro store,I myself have been a store supermarket Manager for years so I am very keen on customer service.

Today after getting to the till I decided that I did not want to purchase a product I was polite in making the cashier aware of this so it wouldn't melt because it was Ice cream I said can I leave this with you so you can get someone on the floor to put back a reasonable request.

He replied oh no you'll have to put it back normally I would but I am 9 months pregnant and due soon so you can imagine my reply .......disgusted at him my husband offered to run back to the fridges with the I ice cream.

Leaving me very embaressed and irate I filled my trolley quickly couldn't even look at this man again and then the…

Purchased a rolling pin used it Thursday last week and there was a horrible metallic smell extremely strong . it was all over my fingers and the pastry smelled of it.

Needless to say pastry went in the bin.

On the ends there were a couple of brown spots flaking off, when touched this is where the metallic smell was coming from, this was on both ends. it was taken back and my money refunded.

The manager and myself went to look at the rolling pins and there were more with same spots.

Not very good when I was baking for local Hospice.

I know it's not your fault it is the manufacturer but all the same very dangerous.

If my sense of smell was not so keen It could well have been missed and tainted the pastry!

I am a regular customer to this store and my experience today at 13.

08, was a bit of a let down, the store had managers in and man in a suit and I wished I had said something while there.

The Store looked like a bomb had hit it there was cages everywhere and it was busy people going mad shopping but hay still like to find the store respectable and well stocked up when going to shop there.

Store looked like bomb had hit it?

Brought back veg and had to cook it today was hoping it to be for Sunday had to make a soup, I know down in price but quality is the key here, normal have no problems but found nothing.

And bag of E/E crunchy salad lettuce OUT OF DATE shopped the 02.

04.

15 bag was 30.

03.

15 yes I should of looked but got handed to by member of staff because there was cages in…

Dear ALDI, here is my complaint letter.

Up until a few weeks ago the ALDI store in Trowbridge was selling ‘Manuka active Honey + 10’ at £4.

29.

This product was replaced by ‘Manuka Type Honey’ also priced at £4.

29.

Pure Manuka honey is produced from the Manuka flower which is grown only in New Zealand and active Manuka honey has specific medical properties. ‘Manuka Type Honey’ is not ‘Manuka Honey and therefore lacks the medical properties.

Personally I would not buy the substitute honey and consider that it is significantly overpriced.

Hopeful the real product will soon return to the shelves at ALDI.

My husband and I usually do our shopping at Aldi and about 3 days ago, we bought a Madeira Cake and Fruit Cake - the Madeira Cake was fine but as my husband was eating a slice of the Fruit Cake, he pulled out a long hair out of this mouth - we were shocked to find such a thick, black, long hair in our cake.

It was absolutely disgusting.

We have decided never to buy any more cakes/pastries from Aldi again.

As well as finding a hair, my husband felt very ill after eating it.

My guess is that proper hygiene was not in the process of baking this cake.

I am very shocked and appalled that such a big Superstore would lower itself to such disgusting standards.

Was recently shopping at your store in Hindley were your manager of the store got in to an avoidable fight with a customer at your store of witch does not set a good example for your store nor the rest of the staff and was not very pleasant for my child to have to see happen.

The police should of been informed instead of your hot headed mangers who witch found it rather amusing when walking back through your store and removing his shirt I find it an absolute disgrace and will not be returning to that store

I am a regular users at 2 Aldi stores everyday nearly.

2 complaints really 1st I have noticed especially in one store seems common practice to test people or try to short change them say you give them £20 they give you change for £10 this has happened on a number of occasions now unfortunately the 1st time I realized I was out of the store I went back in informed the Manager did not cause a fuss because it was my own fault for not realizing before I left the last time I paid with a £20 note was given change for £10 I said to the cashier just as they were about to close the till and the rest immediately giving me the other £10 to which I said don't you remember you tried this last week they just went bright red and froze.

The 2nd is at a store I use mainly at night the staff are not as…

This is a complaint about an item, not service.

I have been purchasing Big Texas Cheese Danish for quite awhile.

I always thought they were pretty good.

Recently, the amount of "cheese" on the Danish has shrunk to about 1/2 the original amount.

One is barely able to taste the "cheese".

Calling it a cheese Danish at this point is almost false advertising.

In fact, I thought you were skimping on the filling before this cut-back, but I wasn't complaining.

I was hoping that there was a snafu & that somebody just made them incorrectly, but I have checked several times, & they are always the same (about a 1" in diameter squirt of "cheese".) Please rectify this, as Aldi's is always bragging about the quality of their food.

I will continue to check, but will not purchase until there is a…

I always shop at Aldi as the prices and products are so good.

I as in the Leamington Spa shop and was having a look at the 5 boxes of strawberry's that were as I found out covering another box full.

I did not know this at the time but unfortunately a couple of the boxes of strawberry's on display were a bit passed their best so I was going to look at the box underneath.

Out of the blue a guy came up behind me and said "what are you doing?" He frightened me so much I started shaking but managed to explain my problem.

He then looked at the ones on top and agreed with me, I told him he had really frightened me and I felt like I was back at school.

I am 66 years old so those days have long gone.

He didn't say he was sorry or anything and I was in ever such a state.

I forgot what I had…

I was in your Kilmarnock store on Saturday with my son buying your easter chocolate sheep and my son wanted a chocolate rabbit.

Is said on the ticket 59p but when I got home and checked my receipt I had been charged £1.

59.

I stay 30miles away so unable to go back to the store to get the money back I have pictures of all the items and my receipt.

I recently bought your liquid tab clothes washing capsule!

My son is able to unlock the doors now to then and was able to open the box!

He lucky brought them straight through to me but as a picked them up they were bubbling and then exploded in my hand, every single one!

My son would have spend a night in the hospital if it was him that handled them and we have a cat that was round at the time trying to get to the liquid which could of poisoned her!

I won't be coming back to Aldis!

Looking forward to a steam meal which I have enjoyed before.

Chose white fish and potatoes.

Cooked as per instructions.

Potatoes only 2 cooked the rest hard.

The choice of mint to go with fish really didn`t work.

The fish which was probably quite nice was overpowered by the mint.

Looked at the pack which said if I wasn`t satisfied to return goods to store.

Not easy in it`s cooked state!!

I purchased a tin of hunters scotch haggis at aldi annan road dumfries, when opened it smelled rancid ,meat was sunk about 10mm in the middle of tin , code on tin was 10'43 ka003 ec uk b.b.e 2018, as i shop at aldi regularly i find this disappointing this product product purchased on 24/03/15.

Purchased electric razor, november 2014, within 3 months razor failed ,rung aldi service 5 times each time was told someone would ring me back ,no one has rung back, tried aldi service uk suggested i email so i emailed still no reply.

All conversations were polite on both sides aldi uk offered me money back but as this was a christmas present i would prefere repair or replacement, also time i purchased razor quite a few firms have razors at dicount prices not the case in march money back would put me at a disavantage.

we shopped at your shrewsbury branch as we were in the area .

We usually go to our local store in Ludlow.

We bought a piece of pork as a meal for in the week I have just TRIED to eat it impossible it was about 80% fat I moaned to the wife who replied well it was a cheaper cut I suggested that she got it from the dog food section This is not the first time as we had bad piece of brisket a few weeks back .

I have always extoled your stores but not any more.

Its not only a waste of money but disappointing. ps it did make good gravy

I have been buying your 4 Pack Baking Potatoes for a long time and they have been very good but recently Ihe quality is not good.

They are very white watery and sloppy.and a sort of transparent texture.

No good for jacket potatoes or mashed and shrivel when roasted.

Previously they have had a nice yellow creamy colour fluffy texture.

But these recent Baking Potatoes are not at all nice.

I wondered if you have changed your supplier or brand.?

Hopefully you can bring the previous brand of potato back to your store as they were the best.

I bought a kettle of you lot and it leaked like all the other crap kettles that are sold in this country to the point took it back for money back and got a lot of weve got your money thats your problem send it to the people who made it only catch me once thanks wizzed the kettle and bought a new one from argos no more aldi for me plenty and i mean plenty of other shops with better policy cheap crap like all the goods sold in their shops shopping at aldi cuts 10 years off your life the goods look the same but 99% of them are fake food no nutritional value comparing it with other stores its junk in the wrong place staff are under payed and the car park is always full of unemployed homeless people drinking special brews to cut a long story short Stinking place right in the middle of…

Aldi's had the best frozen pizza in the Greensburg, Latrobe, Monroeville areas.

We would buy one or two each time we went shopping at Aldi's to keep our supply available in the freezer.

Last week we heated one that was purchased during the last few weeks.

What a negative surprise.

It did not come up to the quality or taste standards of previous Aldi's pizzas.

What have you done.

Why on earth would you EVER do such a horrible thing?

If I have to go to Walmart or Giant Eagle or ShopNSave to buy second rate pizza, because it better than your down grade, so be it.

But while there I might as well check out other products to ensure you haven't completely gone out of your minds.

Send the Buyer of this latest pizza to the corner and put a dunce cap on him.

I do not work or have any…

I went into the Northwich Branch of Aldi on Saturday 14th March at 21.

50.

From the moment I went into the store I was told it was closing and to make my way to the till.

I looked at my watch and received a snigger from one of the staff.

I carried on and then received a shout from one end of the store by a female staff member that the store was closing - it was only five minutes to 10.

I then received another sarcastic comment from another member of staff and told them the store doesnt close until 10 and I only had 6 items to get - I already had four of them.

In the end I just put my basket down and went and spoke to the female staff member about the attitued and she couldnt have cared less.

Never looked at me.

This is not the first time I have been treated so badly in this store.…