Aldi

I was standing in line behind an elderly lady, there were no plastic spacers to be put between my items and her items but I left at 2 ft Gap between them. I was busy unloading my groceries onto the conveyor belt and my groceries made it to the register and the cashier started ringing up a few of my groceries on the woman's order..

the cashier stopped and asked if this was part of her order and the elderly woman told her no it was mine. So the cashier reprimanded the lady loudly telling her that she was tired of people not using the plastic dividers to separate each customer's groceries and scolded her for not doing so and told her next time that she comes in to make sure she uses the divider.

She raised her voice and she was very rude to the elderly woman and to myself when I tried to…

Greetings, My complaint is brief and I simply want someone to respond to this issue. I will form it as a question: When the company puts anything of necessity. There is never a limit per customer. All Items I purchase in bulk and even Capri Sun packs and coke cans say "Not For Resale" yet I see one man buying 20 gallons of milk in you know hes goin to sell at his convenience store for 6 dollars that same day, its just wrong.

Bought some roses a week before Christmas lasted 2 days. Went to buy some more Christmas Eve roses with lilies. Three roses not opened just wilted. Two lillies Brocken stems very very disappointed and dissatisfied

I bought a ham on December 22 2001 it was on sale my ham was 19.97 they did not give me my sale price, it supposed to be 95cents a pound my address is, 1850 2nd st apt709 cuyahoga falls Ohio 44221, my phone number is 234-678-9601 thank you for my refund, I love shopping at your store.

The Rome GA store has an employee, young man named Dylan. a few months ago, as soon as he finished ringing up my stuff, he shoves the cart away from him and pulls another one up. I told him no, you're not done with me and I need the cart to set my purse down so I can pay.

He said no, it's store policy to make things go faster. We argued, I told him it was rude to push the cart away before my transaction was completed. I paid and then found a manager to complain about this new policy and his attitude.

Unknown to me at the time, I suppose to not get in trouble, he told the manager that I threatened to hit him with a cart. Do what??? I found that out tonight. My son was with me. As soon as Dylan finished ringing up the last thing, he shoves the cart away.

I grab it to pull it backand he…

Newer cashiers are very unprofessional. Last visit which was today cashier send my husband to go for anothrr item that had upc code. Um, it is their job not ours to go for another item with price. I love Aldi's products but not the staff.

I submitted a complaint on 9/25/2021 regarding a rude employee and manager that did not honor the twice as nice guarantee for 2 packs of spoiled sandwich meat. I received an email that someone had tried to contact me for more details so I called the 800# to update the complaint.

The associate assured me that management from the Kernersville, NC location would call me about the incident. To date, I have not heard back from anyone and it has almost been 2 months. The case number is 2466155. I would greatly appreciate a response. Thanks.

The New Aldi in Clemmons, NC has the HANDICAP PARKING as far away from the entrance as possible aLL other stores has HANDICAPPED PARKING as close ti the Main entrance as possible please correct this as I know many senior citizens shop there. I have cancer and it's very difficult for me to walk. Thank you for your help with this important matter.

The cashier names Cayla is super mean , she dragged my food from belt , and dump right into shopping cart set aside. Banana , mangoes , cans and frozen meat all piled up together , seriously not happy about the way she treated my food . IT HAPPENED EVERYTIME WHEN SHE SERVED ME .. not sure if she does the same to other Asians , because she acted normal with other race.

she needs better training .

My local Aldi in West Swindon Wiltshire is a nice shop after the refurbishment it's good but the only thing that lets it down is the very dirty blue shopping baskets they are disgusting so dirty unbelievable I shop in many shops Lidl Asda Sainsbury's and Morrisons but their baskets are always clean come on Aldi you can do better.

Akdi did not honor its "twice as nice" policy. I bought 4 half gallons original, unsweetened almond milk. All 4 had same expiration date Codes with times differing. All 4 were bad/spoiled when first opened (all on same day/time). Returned the 4 to store for replacement and refund per your policy.

Was in check out line for refund. Store mgr. " I asked for refund. She said "we only do that on one. " Aldi did not honor their "Twice as Nice" policy.

A employee accused my 11 year old daughter of stealing a $25 cent piece out of a buggy and she didn’t even know if my child stole a quarter or already had it she had no clue what so ever she just in-front of my mother and my mother’s sister and my child and a line of people behind them checking out. Call me FAST 2054351486 before tomorrow

i went into your store on the northside in buffalo ny . I ama black male. / It clear your company needs to hired another cashier and manager at your elmwood ave store in the city of buffalo ny. I have a degree and never heard so many bad comments about anyone in a public place untill i came into your store in buffalo ny

m. October 31st 2021 approach a produce employee ask if they had any corn employee looked at me while she was stacking up produce and I had to ask her again she didn't want to be interrupted then she shook her head and never answered me and I said can you talk and she pulled her mask down and said if you talk to me like that again I want to ask you to leave the store I said for what I'm a customer I'm asking you to find something here I never seen her in the store before I've been shopping there for years I asked her name her name was Adeline she told me do not come near her she profiled me as a black male no North color had anything to do with it then

she start asking me I can leave the store right up on arrival I was not rude to her she switched the tables and the disrespect came never…

To aldi on McKnight road Pittsburgh PA on Sunday while was checking out the cashier name Hailey very rude did not greet you threw everything in my cart any kind of way had a pizza all the toppings fell to one side told her she was rude and unprofessional. I know they have to be quick but throwing in the cart was not necessary. I always shop there and never experience that

I visited Aldi on 10/8/21 to make an exchange. Upon arriving, I went straight to the cash register area where I saw Keisha, a heavier set black woman, who I informed that I would like to make an exchange...she scoffed and promptly replied in a rude way "You are going to have to get in line, I don't have my mask on!" Before she turned her back and went into the backroom.

I went and got the item I needed and got in line with the product I brought into the store to exchange in another cashier's like because I did not want to deal with Keisha's unpleasant and rude attitude. When I got to the front of the line, my cashier named Karla, needed an authorization for the exchange and turned to Keisha again. Keisha walked up to my line and as she was walking up to me, she started yelling at the…

Poor- Aldi customer service 225 E. Capitol Drive Milwaukee, Wis

Last week, I shopped at the above location. I was rudely asked by the check out clerk to bring my cart forward to her, as I was still trying to unload it. The conveyer belt was steadily rolling. I was working fast trying to empty my cart. She appeared angry or upset that I was taking too long for her. This is a difficult task for anyone to do, i.e , unload groceries, bring the cart forward, especially for me. (I'm 72 years old). But, I apologized. While taking her the cart, I saw that I had left a candy bar in the cart. So, I was trying to get it out and place it for scanning, she rolled her eyes at me and was upset that I had to get closer to her in order place the candy bar on the belt, all while trying to get the cart to…

I have shopped at this location since it was built. I told him he should have said excuse me to me! since the last manager transfered to the cleburn tx store , this store has gone down hill. I will not be back.

shame on this store shame on aldi for having rude employees

Aldi totally got my order wrong did not get my peanut butter or my strawberry jam; instead receive 6 containers of strawberries, and Aldi took my $15 from both ebt card and my debit card. I want my money back on debit card customer service with instacart very unprofessional hung up on me.

Pls someone help and put my money back on my SS card. Thank u

Specifically at Aldi's at 4501 S. Pulaski, Chicago, Illinois. @7:26pm on 8/31/2021 Cashier: Yesenia. I asked for cash back and needed bills smaller than $20s. She refused. I am elderly and it is not easy for me to get around. She was rude.

This is the first time I have ever encountered rudeness from an Aldi's cashier.

Every week aldi winston hills has queues right back through the shop to the back wall . The manager a female has no idea. She stands there not on a register or goes around looking at stock and ticking paperwork off .

When on a register she is rude to customers and staff , she is a very aggressive woman and this is why there are few staff that want to work there , the assistant store manager jackeline is very nice to staff and customers there are so many out of stocks no porridge today. not shopping there anymore

Please, my Aldis in Santa Ana, Ca on Bristol St is in dear need of cleaning. The front area cement and area wher the shopping carts are stored is filthy. As you walk into the first double doors another filth.

Plus the employees are just rude. I love Aldis, and was contemplating going to the Fountain Valley store because The service is a lot to be desired.. Please help, and make out neighbor Aldis a nice place again.

Lately the fruits from Aldi in Palm Bay fl. taste pesticides and gives a stomach ache. The Rib eye cooking on the barbecue had no beef smell at all .

Also very chewy and lacking any flavor.

Airport Rd, Asheville NC While shopping, I was apparently in an employee's way as she was putting product (produce) up, I apologized and moved out of the way, no response from employee only facial expressions that clearly showed I was interuppting her work. As I've worked in grocery before, I understand it's frustrating when trying to stock with customers, however customer service REGARDLESS of the situation reflects the store and company.

I've always had pleasant experiences with the employees in the past at this store. Hopefully she can regroup and either be more pleasant to customers or at least act like it. Name tag looked like it said Remee or Renee?? Very unprofessional and rude.

I shop through instacart and I am really happy with their service. It is the Aldi store in Cicero IL I have a huge problem with. Everytime I order they are out of a lot of the items I am trying to purchase.

If something is out of stock I should not be able to request it. Today 28 items that I ordered were out of stock which is ridiculous. This happens EVERY time I order. I have been shopping there for over a year now and every single time I order this happens.

I am unable to go to the stores myself now because of covid. I am handicapped and very high risk and although I have received the vaccine I still have to be extremely careful. I have been an Aldi shopper for years but now I am seriously think about not shopping there anymore.

If I was able to shop for myself I would NEVER go to…

Found a bone in my canned ravioli. Cracked my tooth. Emailed with no response

I went to a store on Congress Avenue, Lake Park, 33403. I put my box inside the cart, and the cashier put the stuff outside the box. I said you can put inside the box. But she said no. Her manager asked her to put the stuff outside the box otherwise it will lose their time.

I asked to talk with the person and a guy named Time Guiman came out with its supper rude attitude. It yelled that its cashier does not do any packing. If customers want to pack, they need to come outside to pack.

I said putting my stuff inside my box which is inside the cart is not a packing and it does not lose the cashier's time. But arguing with customers like this is losing time. Can you believe how stupid is this person answer. It does not understand.

It yelled, No, putting the stuff inside the box inside the…

I I bought a 5 pound roll of ground beef at Aldis in Sioux Falls, sd, and i am very dissatisfied with it. I was making hamburger patties with it, when i came across something that looked like a thick rubber band, in the ground beef.

It was absolutely disgusting, and i threw it all in the garbage. I will never buy anymore meat at Aldis. I purchase a lot of groceries there, but its the first time i have tried their ground beef, and believe me, it will be the last time.

I thought this should be brought to your attention. com. Thank you, Susy Teach

Today, 06/26/2021, around 2:45 PM, I encountered a rude, aggressive, and loud employee of yours. He was quite tall, with little head hair. His station was the last register, and the closest to the bathroom. I was next in line, and when I fumbled with the order divider stick, he loudly and rudely demanded that I just stop fumbling with the stick and get on with loading my food onto the conveyor belt, because he was in a hurry.

The people in front of me still had their food on the belt. I blurted out that he should not speak to a customer in such a rude manner. Well, I not sure, but it’s very odd that when I went to use my card, it wouldn’t go through.

Can you flag a card from behind the register? I just paid yesterday, and had over $2000 in my account. I’m in my sixties, but look like I…

Your Aldi online ordering website needs upgraded, I've ordered before and it does not recognize me. I also look for a product, and it shows me products I don't need.

I said excuse me to a employee putting fruit she completely ignored me since she had head phones on she almost hit me with a box of fruits after she started arguing with me her name was Nicole and she told me I don’t care tell my manager

Worse then "bait & switch. They bait you with products in their flyers with products they don't have and (per corporate) won't be getting. I believe Aldi (Michigan) is the poorest ran Corporation in Michigan.

I was in parking lot at the new Lennox location parking to go in with my child. Some lady pulled up in a black car rolled down her window and blew a cloud of marijuana smoke right into the back window with my child.

Now I know marijuana is legal in Illinois but when this young lady jumped out (Han) couldn’t get the rest of name she had an Aldi shirt on. She had reddish/purplish hair. Then when she noticed me, she knew. Don’t go to Aldi with kids unless you want them to get High. Sad truly sad.

I really hope Aldi drug test this young lady. They do have a no drug policy. I’m

I was in New Lennox Illinois Aldi. Was sitting there with my kid ready to go in. A young girl in a black car pulled up next to me rolled her window down and blew all marijuana smoke into my car while my child was in the back.

She got out with an Aldi shirt on purple/reddish hair. I’ve called corporate but they seem to not care, or read the complaint Then another lady came out and hugged and just continued to talk going into the store. Now this shouldn’t bother me but it’s actually pissing me off.

Does Aldi hire only shitty people due to covid. I hope I go back and see this young lady because I’m going to embarrass her. What is wrong with Aldi. I know it’s legal but come on.

I don’t want to see that kinds of illiterate person in my neighborhood store because I controlled myself but maybe someone else not. I’m a 63 years old person and no one used this word stealing for me in my life..

I’m pretty sure he’s a new guy because I never seen him before. I will be appreciated if you remove him to somewhere else otherwise you gonna loose your regular customer like me . Thanks

Hello,

I bought a souse cream which had a mold on the internal cover (please see attached images). The expiration date stated on the product is 5/18/2021 and it was opened on 5/06/2021.

Thank you

Yan Jouroukhin

The cashier named Jennifer at your Plainfield Indiana store number 55. Just throws items into the cart, I know speed an issue, but she is the only one at that store that just throws the produce into the cart doesn’t care what it lands on.

We spend quite a bit of time picking out produce that is not bruised or damaged, which after she gets through with it always is. She even throws the Cartons of yogurt they land on their side, and it will burst the inside liner under the lid.

Everyone else up there gets the job done fast, and does not throw items like she does.

The coffee is horrible. And never order produce when getting it delivered. They pick out the wrong item or damaged items. Never on time either.

On 4/18/21 I visited Aldi supermarket on University and McNab in Florida, there was a gentleman in front of me cashing out his groceries, he was paying with his debit card. I was next in line, the cashier told me to step back, step back, I asked her the reason, she said the man is using his card and she did not want me to gather his information, I was taken aback because why would she said such thing.

I was annoyed and voiced my dismay. She then told me to leave my groceries because she was not going to serve me. She took the things and put them aside, because she was not going to serve me because of my stinking attitude.

When I protest she became even more verbal, I was asking for the manager but no one came to my assistant apart from some customers who were shocked at the cashier’s…

I bought the mixed fruit cups today 4/2/21. As my husband was eating it something sharp stabbed his roof of his mouth. It looks like a pit or a bone. I am thankful my grandsons didn’t eat this as this definitely would have caused them to choke.

My mother was shopping at the Aldi store located at 450 King George Post Road Woodbridge, NJ on Friday 8/14/2020. After she paid for her groceries and reviewed her receipt, she went back to the male cashier to clarify if she was double charged for an item.

Instantly, the cashier became very defensive and demanded her to back away and to not even think to touch him. My mother had no intention to touch him or be that close. He confirmed that she was not double charged on an item and demanded her to get the hell out.

My mother spoke to a female manager about the situation which resulted the manager to be in favor of the cashier's actions. She explained that due to Covid, he had a right to defend himself. As my mother was trying to organize her groceries, the manager threatened her that she…

On 6/24 Purchased 2 bags of Garden Salad dated 7/4 which I enjoy but these two turned brown almost a week before the expiration date and could not eat. I also purchased a package of tomatoes on the vine which I had purchase in the past also but these rotten within a few says after purchasing and was really looking forward to enjoying with my salad.

I threw these items away before I could find a way to contact anyone.

Is there anyone I can get a credit or coupon for these purchases. MY RECEIPT is *2953 476/048/002/003. I love shopping at ALDI's great foods, great folks working at your stores, clean, great way its is marked for social distancing.

Thank you for assistance in this matter.

Cindy Edens

I was shopping at ALDI store #76. After I paid I realized the zucchini price wasn’t right. 99. I took a picture and showed to cashier,she called her supervisor. 99 a pound. 99 was for 20 oz package. 99 a pound if I’d like, then she pointed at the little white slip at the bottom of the package said it’s changed by pound, I need to do better reading.

I was very upset about her attitude,my husband stepped in and ask to return the item,we walked out immediately.

Went shopping in Aldi yesterday first time in 12 weeks as was in lockdown,there was nothing to clean trolleys all empty,asked a member of staff how to go around the store and was told just shop as you always have nothing to worry about,my local store is Southway Plymouth uk I was very disappointed with Aldi putting people’s health at risk.i am considering not shopping there again or at least until it improves.

why is it Aldo policy to refuse anyone who does not shop on there own and refuse to allow there sale to go through the till. I went into one of your stores with my 2 daughters we did need a basket as I only needed a case of beer and my daughters only needed a few bits if they saw anything they needed we did not pick up baskets as this avoids touching baskets other customers may use.

I picked up the beers and was followed by the store manager harping on about we could not shop together which pathetic as Boris Johnsons coronavirus guide lines state ENCOURAGE people to shop alone it does not order. We were refused access to pay for this purchase.

Boris Johnson also states that there should be clear signs in non food areas explaining the guide lines and staff help facilitate this but there…

I went into Aldi 5-12-2020 to purchase a few items. As I was waiting in line with my items in a grocery cart for the cashier to complete checking out the customer ahead of me, the cashier next to him closed her line and

then whispered something to the cashier who line of was in and a few seconds later he looked me in my face and said his register was closed. I have been waiting in his line for at least 2 minutes.

He actually looked at me waiting in his line before she whispered in his ears. His light was still on at his line and there was no register closed sign placed until seconds later. I was totally shocked and upset.

The only reason my items were not on the belt is I was giving the customer ahead of me space because of the pandemic. I only had 5 items. Now I have to move to the…

Visited my local Aldi store today.

Specifically, the location on Pine Island Road just east of the intersection with Chiquita Boulevard, cape coral, Florida. As a senior citizen extremely who is very concerned about their exposure to COVID-19, I arrived at the store at their opening time in order to avoid exposure to as many people as possible.

I was equipped with a mask and gloves and was very upset and surprised to find that many of the staff members were without masks at all and those that had masks, only covered their mouth’s leaving their noses exposed. I went to speak to the store manager and was even further disappointed and angered that the manager himself also had his nose exposed and only his mouth covered with his mask.

I told him that that was not the proper way to wear it…

Visited Schiller Park Aldis on Sunday May 3rd at 11:00 am. I was shocked to find the lack of adherence to state mandated rule to wear mask when out at public area such as grocery store. No one was enforcing the rule that customers wear masks.

Many were not and left to continue to shop. More appaling was that the stocker was not wearing a mask. Was allowed to stock meat and other food in store with no mouth covering. Store was also overcrowded. No limit to number coming in.

When I complained cashier she simply shrugged her shoulders. Total lack of regard for pandemic and enforcing state guidelines.

I received the worse customer service today 4/29/20. The store number is #49 5200 Whitaker Ave Philadelphia, PA . The cashier name was Johanna. The cashier was so rude and nasty she called me racial names And cursed at me .

She act as if she wanted to fight me . Her behavior was so unprofessional and she shouldn’t be representing Aldi stores with a nasty attitude . She made me feel very uncomfortable and threaten . I will be reaching out to corporate .

As a customer I shop at this location and spend my my hard earned money and don’t deserve to be treated this way or feel uncomfortable to return back to this store . I will be reaching out to corporate with this matter because something needs to be done .

I am a 56 year-old woman about 3 weeks ago I put in an application for assistance with medical and snap. Same day I put application I was called and told they are Expediting my foodstamps well 3 weeks later I haven't received my card.

I was told to today on April 3rd 2020 to activate my account call the number they gave me put my card number in and create a pin then go pick up my groceries have them put my number in manually. I came out today because the cupboards were bare and I really shouldn't been out because all my medical issues.

So I get to the counter and you can't manually put in my number with everything else going on in the world. And there were several people that didn't receive their cards if I would have to wait for a new card it would have been another two weeks it would…