Aldi

Went to your Pearland location on Kirby and Broadway.

There was a price showing for pizza that the cashier was unsure of so she had her manager Natalie to follow me so I could show her the price and the pizzas I had selected.

She saw the price and realized that I was correct but rudely replied you want something for free.

I told her she was rude and that I was going to report her she points her finger in my face once we approached the front screaming get out and don't come back.

Natalie was pretending that I was the problem because I said I would report her.

I've done business with Aldi for a long time was extremely upset by this person's rudeness.

Sunday @ 6pm 7-26-2015.

Sunday 26th July at 4pm myself and my wife walked into Aldi store on Birmingham New Road.

A shop assistant shouted rudely towards us from the til ' were closed. .....get out!!' instead of coming to us and politely saying the store is closed.

Very unprofessional and extremely rude.

What ever happened to customer service?

When I said there's no need to be rude she just walked away no apology or anything.

Very disappointed.

I was in the queue today (03/06/2015) I put my heavy bag on the conveyor belt to get my purse out, unaware that it was blocking items on the conveyor belt, however there were at least two more people in front of me so my items were far ahead of me and one person behind me with his things on the conveyor belt (they were no space for another person to access the conveyor belt with the stack of baskets in the way at the end of the till myself and the guy behind me were at the end of the till ourselves) the assistant spoke to me in a very rude manner to move my bag.

I moved my heavy bag and she again in a very rude manner told me to move my items up.

I argued and she refused to serve me!

She is there to do a job, which she clearly can't be bothered to do.

I joined another queue and was…

On Tuesday, at the Aldi store on Heswall Wirral, the shop was a mess.

Boxes littered the floor, half of the stock was not on the shelves, no milk, and when I got to the check out only 2 girls serving.

I loaded my shopping on to the conveyer belt and the girl said load on to number 1 please.

So I did then she said I meant number 3.

So I unloaded my things again, moved on to the other till, and the assistants were shouting to each other.

I had to go to Asda in the end because I could not get half of the things I wanted.

The manager should be ashamed of himself.

I won't be going back there again!

I am a regular shopper at Aldi East Kilbride and am usually very pleased with your customer service.

Today I picked up, as well as my usual shop, a copy of The Times which I did not realise you stocked.

I have a longstanding prepayment agreement with The Times for which they issue me with a daily coupon to use in exchange for my copy.

I have used these coupons all over Britian in many shops, kiosks, supermarkets and garages to exchange for my newspaper but today I was informed by the manager of the EK branch that this would not be possible because "we only accept Aldi vouchers"

I find this practise very disappointing as I have never met this reaction before.

I will also be writing to The Times to let them know of my experience.

I visited your shop on Beverley Road Hull on May 12, 2015, to get some groceries which I go 2 or 3 times a week and spend quite allot of money.

I have always found your staff pleasant and helpful, but on the date above, I have never in my whole life felt humiliated and upset.

I had paid for my shopping and proceded to leave the shop when I saw an old neighbor who I hadn't seen for years at the next till.

I stopped to talk to her and the cashier who was serving my old neighbor shouted to the person who served me if I paid for that shopping in the trolley.

He shouted it out loudly, twice.

The person who served me replied to him yes.

I also told the cashier that I had paid for it and I have never stolen in my live and I am not going to start now.

When I walked out the shop other…

I was in your branch 1-4 London Road, Brighton, BN1 4JA today (8th April 2015), and as there was no Sour dough bread on the shelf.

I asked if the "assistant" stacking the bread (Who I describe as being male-podgy- mid 30's-long hair and with foreign accent) to please have a look in the bakery at the back of the shop (as I don't eat non-sour dough bread).

He just looked at me and said "we don't have".

I again politely asked him to look in the bakery, and he just turned his back on me and refused to continue a conversation.

I went to to another part of the shop and asked another assistant to look for me, and explained the problem I'd had with the previous assistant.

This person looked and found many Sour dough Bloomers in the bakery, as I expected.

As I continued with my shop, I saw…

My personal experience was good the staff were very helpful to me.

I was how ever quite shocked to witness several members of staff ridiculing some customers quite loudly calling them names I found the this to be very unprofessional even if the customers were stinky.

Which was repeated at some length!

The opportunity that I was finally given MT trainee came with ill intentions, but I excepted the challenges of my responsibilities all the same and put my all into trying to be the best MT.

I could've been without any previous training.

Four months into my new position, the work became more and more overwhelming, but the more I reached out to my DM for help the less I got.

She would always point out the negatives but wouldn't give solutions on how to resolve them.

I did my best trying to handle it on my own.

My previous district manager abandon store 11 or either she was following orders to push me out & make me quit.

Either way I devoted hard work and long hours trying to maintain store 11 in the Jefferson division which without the proper development was next to impossible.

The…

I went into the Newquay store today the 25th and noticed an assistant loading fruit and veggies into trays according to date, when I approached the goods I was told they are to be destroyed.

This was at 4:00 pm, the store does not close till 8.

00.

Surely it should have discounted for customers.

I was also at that point contemplating purchasing the Aberdeen angus/burgers with a 30% discount.

A member of staff ran out from the stock room whispered to another member of staff and then went and collected up all the burgers and took them in the stock room.

I am a loyal shopper and feel I should have the option to buy if there any offers available I should have first choice, bad customer service, or maybe your staff are extremely under paid.

I entered the store on Saturday 2nd May 2015 to buy some alcohol for a family party I was on the way to.

I had my cousins with me as they were also going to the party and I picked them up on the way, their ages ranged from 15-17 years old.

I am 30 years old.

They came in the store to help me.

I queued at the check out to pay whilst my cousins waited behind me chatting.

The checkout girl disappeared for 5 minutes and I could see she was talking to her manager who very quickly scuttled off.

When she came back she very rudely said that she cannot serve me.

I asked why, and she said 'well do any of them have I.

D?', I said of course they don't they're not old enough to drink?!

I pointed out that this alcohol was being purchased for a family party that we were all on our way too and I…

I love to shop at ALDI's store at 8448 Seneca Turnpike, New Hartford, NY.

On Saturday last, the 2nd of May, I shopped there again.

I was served by a Jessica.

There was no customers ahead or behind me.

It was very quiet.

I thought I was overcharged for what I purchased.

When I arrived home I checked my ALDI receipt.

Jessica had charged me for pears which I did not purchase.

I was really irked.

I returned to the store on Sunday morning and I was reimbursed by the manager.

You should do a thorough check on applicants prior to they being hired.

These employees should be made accountable.

I was recently a new hire for the Aldi location on Elvis Presley, in Memphis, Tennessee.

I feel like I was discriminated against in orientation.

I attended orientation at the new location of 6626 Goodman Rd.

In Olive branch by one of your store managers by the name of April.

I notified the district manager by the name of Mandarin Langford.

The entire month of April has passed, and I do not know if I was terminated or if anything was done to resolve the situation.

No one has contacted me nor have I received any kind of termination notice.

What can I do about this situation before I try calling the EEOC on this company for personal discrimination against me by April.

Your company orientation is being operated in a very unprofessional manner.

I went to Aldi store in Kissimmee Florida on 192, the newest store been there many times today April 23 2015 went to my groceries.

On the counter I took a divider and put up my groceries.

A customer in front got mad at me, I don't know why but that's what you do at any food store.

The cashier told me that I don't put things up like that and told I was rude why the next counter next to me did same thing manager came out and made me feel I was a bad person sharing in the same belief as the cashier.

I told them why do you have the divider on the counter.

They still scrolled me like a child.

I would never shop here again store manager told fine no loss, we don't need you!

I was accused of stealing 2 bottles of wine in your Boscombe store and asked to empty my £11 50 worth of shopping and asked about 2 bottles of wine which I bought in a previous shop next door and made to feel insulted and spoken to horribly by the man at the counter as if I had done something wrong.

Well maybe I did by going to your store in the first place.

The security guard was much better behaved than the your own shop assistant.

I regularly use this store and feel hurt being spoken to this way especially in front of my sick girlfriend who was crying when we left.

The security guard said not to to listen to the store man, and said he apologize for him which I think he should have done himself.

I am really really upset

I shop at Aldi's probably 2 or 3 times weekly.

Yesterday, 4/22/15 after my purchase was totaled, I found an error with the cost of tomatoes.

The charge was $1.

69 and the package had an advertised price of $.

89.

The person operating the register called her supervisor who checked to see if I was right or wrong.

After seeing the advertised price she changed the sign as I waited in line.

Once she made he corrections, she instructed her employee at the register to refund my money.

No apology, no attempt to charge the amount the item was listed for, just here's my money back that's the end of it.

I have shopped probably 100 or more stores in the greater West Palm Beach and no cost dispute never ended with my money being refunded.

It was their error and I was offended.

A customer…

I would like to formally complain regarding a parking charge that I have received from Parking Eye on the 29/03/14 for parking at the Oldham and Chadderton store for over the stated one and a half hours permitted time.

Firstly I wasn't aware of the time restriction that is in place or I would of adhered to this however I have parked there to shop on many many occasions and never received any form of charge.

I had visited the B&M store first then went into Aldi to complete my weekly shop and spent in excess of £100.

00 in both stores, I now feel angry and aggrieved as a loyal Aldi shopper that I have received this after spending a lot of money on the said day, I understand this will need to be looked at by yourselves and I am happy to produce my bank statement as proof of purchase, I…

I live in Honey Church Close in Redditch which is behind where the Aldi store is on Trafford Park retail park.

Please can you tell me why you have to have deliveries made at 11:40 at night!!!

Your driver does not seem to take into consideration the fact that there are houses with people trying to sleep and having to go to work the next day.

I would greatly appreciate it if you could reschedule your deliveries so that us local people are not woken by the sound of your deliveries.

This is not a one off occurrence.

It has happened more than once over the past few months.

I hope will take us local residents who use your store into consideration.

Entered the Aldi store at 18-25.

I shopped the first aisle about to enter second aisle, when a female assistant placed empty wire cage in the aisle right opposite a wooden palate on the floor.

She then walked off ignoring me.

As I spoke to her, another shopper moved the cage so I could get past.

She walked back to the stock room where a male assistant was mopping the floor wearing a pair of dirty blue rubber gloves.

18-35 min I was waiting to be served by the male assistant who was still wearing the same dirty gloves.

I asked him why he was still wearing the gloves after mopping up the warehouse floor.

He first denied he was when I told him I had seen he removed them.

Health and safety issue food and hygiene terminal.

It has got worse over the last 12 months aisles blocked rude…

While I was shopping I saw ALDI employee Lyn pushing a big yellow machine, washing floor tiles while customers are still in the store without any signs or barriers.

When I looked down pretty much the whole floor was wet. i was really worried my wife safety, she's 7 months pregnant and she had to walk on the dangerously wet surface.

We had to cautiously look where we were walking as we both made our way to the cash register very carefully.

The ALDI cashier scanned 3 slabs of water and in total; it came on the screen as around $18.

I asked the cashier, ‘I believe they are $4.

99 each’, she said would send someone to get it checked out.

I volunteered to go and check it myself as well.

As I reached the area where all the pallets of water were kept, I took a picture of the sign as proof.…

Yes, it's me again with my complaint of not receiving change for £20.

00.

It's now 5 days and I am still waiting for Aldi to get back in touch with me for a refund of my change of £10.

00.

I was promised someone from the store would contact me but NO ONE DID.

So I guess I have lost £10.

00.

Never again will I go back to Aldi.

I will discourage others from shopping there as well.

What a shame, they are prepared to loose their customers over a short change.

I predict the theft will continue.

For approx 3weeks I have been trying to purchase bottles of soda water, but because of the way they are stacked it is impossible to get to them.

I asked at the check out on each occasion for assistance only to be told they were too heavy to move and one person was on sick with a strained back from trying to move them.

We shop at Aldi twice a week and are normally very satisfied both with your products and normally with the help of your staff.

I can only suggest this matter is looked into as we were not the only ones dissatisfied on this occasion.

I look forward to your comments.

My wife and I were at the store on Ruth street on Sunday early to buy cedar mulch, we buy thirty bag;s each year.

So went back on Monday and asked the same clerk if it was here and she said no, so this is twice I came to see if in.

It is bad when we cannot call corporate on when it will come in, they cannot give out any phone numbers to us low life's.

We buy alot of items from your stores COME ON.

We have been using Aldi stores for a few years, but are finding some goods not up to scratch.

15m Garden Line Hose.

Purchased 10.

04.

15. first use Saturday. lost count of number of kinks.

Soda water 1.

25l usually purchase 8 at a time.

We have given up due to lack of fiz, sometimes even when first opened.(2 bottles returned to Aldi bottles not opened and not full.) Purchased 5l pressure sprayer (no brand) last year, used once.

Tried to use this year and the body has a hole in the side.

Purchased boots Lining failed.

Phone complaint I had had the boots too long.

Boots 10 months used causually for domestic purpuoses and I had been away overseas for 3 months, without the boots.

The lettuces on sale seem to always be of poor quality.

We usually shop at Aldi Gatton and Aldi River…

My wife and I always wait till your ad comes out for your cedar mulch.

So we had your ad this last Saturday and were ready to get to our store early.

We do this because we purchase thirty bag's or more when they come in.

We went to our store on ruth street and one of the gal;s said they did not have any and their warehouse does not have it in even though it was on sale.

This did not make the wife very happy and we told the gal that it is not her fault and she gave her apology for it.

Our concern is that we will not get our thirty bags as we will not know when or If it comes in.

Can there be help to get them?.