United Airlines

Yesterday arrive to mexico, and my baggage is broken for the bad managment....

On our recent wknd trip from CA to MI via and stopover in Denver, which was booked through Travelocity, our DENVER leg was canceled at the last minute by UNITED due to over hrs by the flight crew?

By the time that we got the message from Travelocity we had returned our rental car and were checking in and then stuck in Orange County for 11hrs.

THIS IS WEN IT WENT DOWNHILLl 1- the flight was canceled due to lack of hrs for the flight crew.

2- the "customer service agent" went on to tell us that Travelocity was to blame as a "third party agent" for the lack of information, 3- The "customer service agent" was unable to find ANY flights out of CA to MI (even with stops) the rest of that day 4pm PCT! "REALLY?

As we stood in disbelief my wife went over to the American Airlines desk (who we…

I booked a ticket through Farebuzz on United Airlines, Port of Spain Trinidad to Calgary Alberta.

After checking in early and clearing customs I was called over to the ticket desk and told I could not board the plane with no further explanation.

I then proceeded to inquire what this was about as I have always gone through the States with no problems.

One of your customer service agents assured me they would look into this and get back to me.

An hour later still no answer, the flight has left and everyone gone from the ticket counter.

What kind of airline are you running?

This was very unprofessional to say the least , if I am not able to board a flight for one reason or the other, should I not receive some kind of explanation or be told what to do next.

I completely understand that…

I boarded flt #ua3454 on 4 may from bdl-ord. gate #21, @ 3:42p, seat #9d. @ this time I informed gate agent I would need a wheel chair when deplaining @ ord.

Also 15 minutes before wheels down, I informed the flight attendant that I would require a wheel chair when I was deplaining.

NO CHAIR WAS THERE OR AVAILABLE!!?.

I hobbled out into the terminal & found NO attendant/wheel chair.

So NO CHOICE!

I found my own way to the customer care desk after another painful hobbling experience.

Althrough this walking experience, passed many United Airlines personel who utterly disregarded my hobbling with total indifference.

At customer care desk I also requested a wheel chair.

After attendants made numerous calls, no wheel chair to take me to the bus transportation to south suburbs.

After 30…

My husband is a contractor for the military.

He has orders from the government for us to move to Japan.

I called United Airlines Saturday, May 2nd for the first time to inquire about our luggage restrictions. i was told that since we have orders we were able to take 4 bags.

Today, he checked in and was charged $400 for his third bag.

I called after he told me that I could take 4 bags when I flew on June 2.

I called United again today, May 8 and requested the information again with the hopes I could get it in writing via email.

I was transferred to someone who spoke English as a first language (no other person I talked to fully understood me maybe?

But, is that my fault??).

The lady I was transferred to was RUDE when I told her what I was told and the outcome with my husband's…

Had booked a flight and chose seats when reservation was made, when I handed the desk person my boarding pass, she informed me they changed my seat so a family could sit together.

I am a tall person and never would choose a middle seat, always a aisle or window.

They put me in a middle seat, and the gentlemen to my right was so large he took up half my seat, and could not put down arm rest, which was inconvenient to me not having a arm rest or access to any controls, I put it down once, and he put it back up to make more room for him.

So for almost 3 hours of flight I sat there sitting straight up , and not making any movement since no place to go.

And the girl to my left had a pillow and blanket and curled up and had half her rear end on my seat as well.

None of this should have…

I was on flight 218 from Honolulu to LAX.

I boarded the plan at 3:10pm and was in the plane until approx.

8:30pm.

I was then told to leave the plane and go back to the gate.

I waited until approx.

10:30pm and was told the flight was cancelled.

This was April 21st.

I did not arrive in Philadelphia until April 23rd, This was the worst flight have ever been on with United.

I'm a new traveler who had a most unpleasant experience with American Airlines.

My girlfriend and I where waiting at our posted gate for our flight waiting to be boarded.

There was a lot of confusion as the flights had service crews making repairs to the planes when we noticed that our flight wasn't being called.

We checked and were informed of the gate change which was too late for us to make the flight.

I believe a ticket should not have a gate posted on boarding ticket if changes are made after you land.

Why post anything which was confirmed by your customer service department as being something they ask for to be changed as that seems to be where a lot of issues are created.

If the tickets are posted with gate numbers and they change and the airlines notice that passengers are…

My friend and I were traveling to Costa Rica on Thursday 4/23/14 LaGuardia, flight 706.

I will say this was the absolute worst experience I have ever had with an airline.

While being seated, I was told I had to check my carry-on bag.

There were no less than 10 open seats on the plane and the flight attendants were less than hospitable.

I was told that I was holding up a flight, one leaving 5 minutes early, because I was trying to ask the attendants to check an overhead compartment, something they had not done once.

I had seen a laptop and a jacket in an overhead and nobody thought to ask that passenger to move it under the seat, where it belonged.

I was incredibly inconvenienced as I was on my way to a wedding and did not want to spend time waiting for luggage.

The flight attendants…

I was traveling with my fiance and my sister who is disabled.

I called the airline ahead of time to make sure I can use her wheelchair and have her board first and get off first due to her blindness as well as other issues.

They said it will be no problem for that is usually how it goes first on first off.

Well we boarded on 04/24/2015 out of Newark and they did not board her first in fact they must of boarded 20 people on first before her even though we told them she needed to get on first.

Then they put her wheelchair in with the luggage instead of leaving it on the plane with her to needless to say she was the last person off so the isle was very congested and very crowded with people and luggage all over the place.

On our trip home on04/26/2015 she boarded first but again we had…

I bought three round tickets from Monterrey, Mexico to Hong Kong, two hours before the first flight my itinerary was cancelled, then i have to change every thing loosing money and time of my trip.

In the return flight mu baggage didnt arrive at my destination, making me spend another night at Monterrey, and still don't know if i will find my bag.

In total i lost about 1,000 dollars for this service.

On February 19, 2015, the flight 707 from Fr Myers, FL was supposed to depart at 7:32 PM.

It didn't depart until 3 HOURS later!! at 10:25 PM.

Me and my wife had 1st class seats (confirmation #E4B1PJ).

On this flight, I was NOT given any food.

The explanation given was that it was never loaded onto the plane!

Seriously!!!

That is a serious health matter.

And when my wife and I pay for first class seats, we expect first class service.

In addition, the Wi-Fi was inoperative for the flight!

Another commodity that affects everyone, especially those planning on working on the plane.

Due to the absence of these basic necessities, and for what these 1st class seats cost us, we expect to be generously compensated!!!!

I will not be using United Airlines in the future.

They are the worst…

On 03-30-2015 I flew into LAX from HILO on flight UA 1706.

My connection was flight 1269 leaving at 10:15hrs.

I checked the boarding times on the board in the airport and on my app from United and I was schedule to board the plane at gate 72.

After waiting for the boarding call I learned the flight had been moved to gate 80.

I did not have a overhead call or hear a scheduled gate change announced . (While I waited at gate 72 there was a flight that waited 20 to30 minutes for passengers coming from a fight that was delayed as a large number of people would miss the flight.)So i went running to that gate and it was closed for boarding but the plane had not departed yet.

I was not allowed to board.

I then had to go to customer service and reschedule my flight for flight 1483 on standby…

I needed to convert my ticket from a return flight to a one way flight, as I was flying out a week earlier with work, who had already booked a ticket for me.

I wanted to keep my return ticket as I was going to stick around for a vacation afterward.

United charged me £580 to cancel my outgoing ticket!!!!

Their reason was that a one way flight was more expensive.

This is ridiculous as I had ALREADY PAID for the return flight - I simply didn't want to use my outgoing ticket.

When I suggested I keep the outgoing ticket, and they just notify the desk that I wouldn't arrive, they point blank refused.

I had to pay in the end or would have ended up stranded in the USA.

I feel absolutely ripped off and like I've been mugged.

Way to many items to convey in an email.

I have had now back to back HORRIBLE experiences with multiple flights with you.

I am beyond shocked at what I have experienced.

I was on United Airlines flight#1199 to Orlando which was continuously delayed.

The United customer service staff and attendant continually mislead, lied and rudely gave us faulty information.

We are now stuck in the airport with no way to get home because all the shuttle services are closed at 3am.

Thanks United for getting me written up atwork and standing me at the airport.

On April 11, 2015 I and my family were on flt.

336 to Ft.

Lauderdale, FL.

I upgraded to first class only to find my seat was broken and would not recline at all!

Not only did I have the wall in front of my (seat 1F) but was terribly uncomfortable the entire flight.

The flight attendant gave me the sheet with the serial number of 11yp 1dzi 30025 40250 to put on this complaint.

My mileage plus # is EH065392.

Confirmation # nkm4n6.

Originally is was in 1A but gave it up to a husband wanting to sit near his wife.

My kindness to him resulting in that broken seat!

My ticket # is 0162433137464.

My family has always used United and we are all mileage plus platinum members.

I would appreciate your response to my issue immediately as I am booked again to travel on 6/5 to LAX with my…

United airlines changes my flight time by over an hour.

When I called to change my flight they charged me $400 to change the flight for two people.

They original cost of the flight was about $600....now it's $1000!!!

How can they change without and repercussions but if I change it costs me $400!

Absolutely ridiculous!

I flew in from Buenos Aries to Houston with a connecting flight to Denver.

Two flights have been canceled, didn't get on a standby flight.

I am going to spend more time at the Houston Airport, then my flight from Buenos Aries.

It is dishearting because I was on my way to the Colorado Rokies home Opner!!!

I am waiting for another standby fight with little hope of getting on.

I do have a confirmed flight at 4;30 PM.

I will be at he airport for 11.

5 hours.

My son and I flew with your Airline to Palm Springs on February 2/15.

However we did not make it that day to Palm Springs and were diverted to Chicago (we were compensated, and were very happy with the accommodations).

However when leaving Palm Springs on Feb 18/15 we arrived on time to the airport where we were checked in.

We then waited at our gate, all signs said on time.

However this was not the case.

I had to wait in a long line only to be told we would not make the connecting flight (Denver) as our plane was late.

We then had to change our flight (time and day).

My son and I ended up having to stay another night in Palm Springs (with our own accommodations) and arrive back at the airport for 5am.

I did not make it home in time for my shift at work on the 19th and had to call…

Flight 4249 from Newark to Syracuse was cancelled on 4/4/15, due to wind.

United personnel informed my husband, daughter and myself, none too politely, that we could get a cab, at our expense, to JFK across town to perhaps catch a flight to Syracuse from there.

However, they offered us no assurance that that flight, too, would not be cancelled upon our arrival there.

This was not truly a "weather related" cancellation, because larger aircraft were flying, and we certainly did not choose to fly to Syracuse in the smaller commuter aircraft that they had assigned for the flight.

We found ourselves stranded at EWR after a long day of travel, having started out in Venice, Italy that morning, with a layover in Frankfurt, Germany.

United personnel were NOT helpful or even very pleasant.…

i had a horrible experience with United from the jump.

I purchased my ticket and tried to change it due to my grandma's quick and aggressive cancer related health decline.

United is only about money.

I get that they are a business but somewhere there should be compassion.

They have no bereavement support.

This solution was for me to pay a $200 change of itinerary fee and any difference in the change of fare.

They kept offering trite, insincere apologies with the excuse that it was spring break season, as if I am Gid and can control my grandmother's health decline.

I was unable to pay any of the exorbient rates they wanted me to charge due to my teacher's salary and my family couldn't really help due to preparing for funeral.

My grandmother went from having 3-6 mo. to live to having…

My wife went to el salvador last week on one of your flits and when she got to el salvador she found out that someone took a tablet pc from har luggage.

You need to check your employees to see if they are stealing from united airlines.

We were booked on a direct flight number 1663 from Chicago to punta Cana.

It was to be a four hour flight.

After circling Miami for two hours we landed at Palm beach airport in Florida.

We were stuck there until midnight because they had to fly new pilots in, and they could gnot anyone in for hours.

We have been traveling for 14 hours.

We have lost a full day at our all inclusive resort for the four of us.

We would like a full refund for this flight.

As premier members we expect better of United.

The whole situation was handled very poorly.

Please email me back.

To whom it may concern.

Monday March 2nd at 7:55 am I boarded flight To Las Vegas.

I sat in seat number 37E.

I am 6-2 inches tall.

There was no leg room my knees were jammed into the sharp edge on both sides of the seat in front of me.

It was a full flight.

I complained to the Stewart but there was nothing that they could do be cause the flight was full.

It was excruciating the pain to my knees lasted two days.

I had a difficult time walking that day and the next.

I left the ASD show at 3.

10 pm the first day.

I just could not continue to walk.

I have never had an experience like that with United.

The gentleman next to me in the window seat was 6.

5 inches tall and he was not happy at all.

I have sudo gout and my knees are already inflamed.

It is not fair to allow such a…