Stoped at tim Horton in Tawas MI I ordered 2 hot coffees @ a 10 tidbit the drinks were luke warm to say the least tim bits tasted old they close at 6 pm I was all ready on road I paid 6.
00 drinks were TERRIBLE .
I will not go back to that Tim Horton what can you do I do have a Tim Horton in my town of Essexville Mi I never had bad items from them see what you can do Tim Hortons Crosby @aol. com 989 8939091 thank you.
Ok this is ridiculous just went to Tim Hortons in Middleton 5.
30 pm and they have no donuts made because they close at 11.
00 pm I Have complained about this before and it last for a week then the same thing they wont make any I think they need a new manager there and better staff that aren't to lazy to do their job.
No use getting the manager to call me as she isn't very friendly and makes ppl fell like it's our fault there is no donuts or the drive threw has giant holes in it.
When are you guys going to talk to the owner and get something done about this.
Once again it’s very impossible To get Tim Horton hockey cards when store are already out And when it come to the special cards they are impossible to achieve.
Going on my third year of collecting cards not once have I completely my set sad Going to consider not going to Tim Hortons again till you fix this problem
Good Day, I have had the worse experience with the drive thru manager and one employee at the Tim Horton's located at Walkers Line and the QEW.
I have been going to this location every morning for the last 7 years without any problems.
In the beginning my thought was " everyone has bad days, I don't know what this lady is going through health wise or family wise.
It all started when I asked for my usual Ice Cap (made with a lot of milk and a little of the java mix).
See below for sequence of events.
First day: I get handed an ice cap that looks like a glass of milk.
I ask for another one with more java mix.
The lady turned and started rudely telling me how she made it.
I said "ok".
She then turned to the manager and started complaining to him about how the ice cap is made.…
Went to Tim Hortons on farewell terrace and secondline got a muffin with egg and bacon went to take a bite and got splash with grease all over very disappointed as I was on my lunch and had to go back to work
NEVER AGAIN We walked into the Tim Hortons at the corner of Main and James in Columbus, Ohio on Saturday morning, Oct.
13 at 9:30 am.
I was planning on ordering several large coffees and a huge box of Timbits for a civic group I was meeting up with that morning.
After waiting 15 minutes without acknowledgement from anyone behind the counter, we received a "be with you in a minute" and waited another 5 minutes.
At that point we walked out with out making a purchase.
Do not waste my time offering coupons or other nonsense.
I will never make a purchase from Tim Hortons in the future.
Victor J.
Flower
The Tim Hortons at Southlake hospital is terrible.
It is dirty, I had a hair in my soup.
Twenty people lined up one till working and the girl taking orders as well as serving.
6 people behind the counter but no one doing anything.
Have been there many times and always the same.nyou need a different operator.
People complaining.
Hello.
My name is Will Hall I don't ever put a complaint in about any business.
I But I thought it should be brought to lite.
I work full time as a welder and really enjoy the farmers wrap with bacon, but I've been exceptionally disappointed in the pastmonth numerous times.
Its advertised as breakfast allday at the Tim Hortons restaurants all across Ontario.
Unfortunately that hasn't been the case.
So what my issue is that every day I order a breakfast wrap-Bacon and they can't make it for me because they're out of hashbrows every single time has been same issue and I love those wraps.
McDonald's advertises breakfast all day.and have never heard the words I'm sorry we can't make you that we are out of hashbrowns but Tim Hortons is at least 90 % of the time in the last month so I'm…
I do not want to make accusations however the incident that took place this evening in the drive thru line with a cashier led me to believe that this cashier may be “stacking” the cash register.
I was not given a receipt and told to have a nice day...when I asked for a receipt, the cashier said nothing, shut the window, turned her back toward the window, rang in the items, I saw the drawer pop out.
The time on the bottom of the receipt was the exact time that she handed it to me.
Now that I think about it, the young lady was not very friendly and her words were very minimal.
Is this the type of individuals Tim Hortons employs?
This was witnessed at the Southgate, MI location at 5pm 10/05.
Feel free to contact me back and I will provide further information.
Again, to me, being an…
I am totally disappointed in the customer service at this Tim Hortons.
I have visited other Tim Horton Restaurants here in Columbus Ohio and have no complaints but this one on S.
Hamilton is just unprofessional.
Last week I made a $25 purchase and was a little upset with the cashier counting my money after the sale was processed and calling me a "baller" in front of other customers and asking for a loan but I took it as a joke and carried on with my day.
But this morning when I attempted to visit to get my usual orders at 6:10a on the way to work, the same cashier/manager was not open and the doors were locked.
I looked at the operational hours to make sure it was supposed to be open at 6a and stood there at the door for 10 more minutes watching this man on on his cell phone, drinking…
The worst Tim Horton I ever been, counters are full of trays, napkins, sugars, it was a mess, I have to ask the cashiers to clean the table I couldn’t find a clean table.
Almost finished my chilli another girl came & started cleaning but even after she cleaned up some of the counter are not properly clean & I looked down under my table & you can judge if I’m lying to you or not, I’m here @ Lougheed Mall thank you
Too bad I can't choose 0 stars.
The Tim Hortons on Hwy 118, Wellington St.
Bracebridge, Ontario is disgustingly dirty.
Flies bothers us while we tried to drink and eat.
The restaurant was filthy inside and out.
Parking lot littered with garbage and cigarette butts.
We attempted to use the restroom however it was beyond filthy.
Dispensers falling off walls.
No toilet tissue if you could or would even think of sitting on the toilet.
It had human excrement all over it and was apparent that it hasn't been cleaned in days or even weeks.
Yuck.
I have been a Tim Hortons Customer for over 25 years, I am sad to say that both your product and your customer service has been severely declining in the last few years.
I have dealt with the fact you no longer have swiss cheese, or cream of cauliflower or broccoli soup, and the fact you no longer cut your sandwiches to save time.
Today though, I was totally disgusted with the service I received at you location and Monaghan and Lansdowne in Peterborough, I ordered a BLT sandwich with just Bacon and Tomato, no lettuce and no mayo.
When I received the sandwich, it was toasted with both lettuce and mayo.
When I went back to the counter and told them my order was incorrect, I was told sandwiches are always toasted unless otherwise requested, and that I didn't order it without lettuce and…
Went to Tim Hortons in Fredericton .
NB on the Hanwell location on Aug 9th.
Bought a coffee and muffin .
Returned the muffin because I didn't think it was fully cooked.
The server Chris was very rude to me.
He told me it was cooked and I said no I would like a different muffin.
He argues with me before giving me a different muffin ,and then tells me ,"I won't charge you extra for this muffin".
So I look at his name tag an then he covers it with his hand .
I was able to get his name when another server was near my table.
He clearly needs better training for customer service.
Hope something is said to him before you lose customers because of rudeness.
PS I work in customers in a Department store.
Sincerely Mrs.
Robinson
I went to Tim Hortons in Lake Country BC for 3 Ice caps with mint shots they did not make it properly I didn't get the mint shots and it taste like an iced coffee they did not look like ice caps I told the employee there that I was not happy with my ice caps and there was no mint shots and she argued with me that they were ice caps I have been going to Tim Hortons for the last year the new one in Lake Country and she argued with me for about 10 minutes and we had customers behind us and I ask to talk to her manager and she totally ignored me then another woman came over and asked what the problem was and I told her and she gave me the manager and all the manager could say was it's just the way she is and gave me new ice caps but I was very disappointed in the way the employee talk to me it…
Like to file a complaint at your East Irondequoit Store on East Ridge & Goodman St.
We had 4 coupons > one for 10 Pack Of Timbits One 6 Pack Of Donuts One for a Breakfast Sandwich and the other was a Turkey Club Meal..
When we showed the clerk the 4 Coupons they told my husband ONLY ONE Coupon Per Order.
They would not Except the Coupons at all.
ONLY ONE COUPON THEY WOULD TAKE!!!
Very Poor Business You Have !!!
We Won't Be Coming Back To Any Of Your Tim Hortons When They Told my husband that He Was Ready To Walk Out The Door.
Was at Tim Hortons in Virden, MB yesterday.
What a Gong Show that place is.
Can't understand the gal taking the order, her English is not very good at all.
So hard to even get her to understand what you want.
There is so much staff working behind the counter.
Don't know what they are doing.
You have all this staff working but it is so inefficient, they get the orders wrong.
They handed me an order that wasn't even mine.
Seemed like the girl was just starring into space and not even paying attention to what she was doing.
I have heard of a lot of people going there and are not happy with the service.
Music is so loud, how can they begin to get the orders right if you have to yell above the music.
Can't even have an enjoyable visit with music so loud.
People with hearing aids…
I live in Ontario, in St.
Thomas and The Tim Horton's on the corner of First ave and Elm street is the worst by far.
They are rude, ignorant and down right disrespectful.
Especially this employee named Darlene.
She discriminates against my sister and I every time we go in.
We'll show up with no one in line but us and she'll refuse to serve us.
She'll make us wait for another employee.
Then when we do wait, it could take up to 10-20minutes before someone see's us.
She'll even tell us to get out of line, so she can help the ones behind us, when we were clearly next, and if we don't move, she'll tell them to walk around us; and they do!
I choose this Tim Horton's since it is close to where I live, but I certainly will take a 20-30min walk to the next one if I'm going to be treated…
Stopped at the DT to get a cafe mocha.
Waited 5 min. to place order the 5 min. to get to the window, it is summer to be expected.
But when I got to the window the greeting was not what I expected.
WHAT WAS YOUR ORDER!
I repeated cafe mocha.
WILL IS THAT A LATTE THAT IS WHAT MOCHA MEANS TO US.
I have done this job so I know how hard it really is.
If she had simply said sorry what was your order the whole thing would not have been an issue.
I live in the area, I will not be returning to this Tims any time soon.
I got a poutine at the Vega Blvd location today.
Wasn't it supposed to come with cheese curds on top?
When I got home, I opened the box and found there were no cheese at all.
There were only the potato wedges..
I believe they probably forgot to add the cheese.
I did not want to drive all the way back to request another one I was quite disappointed and not happy at all.
st.marys, ont. tim hortons, on july 15 2018 I was at the tim hortons in st marys ont, I drive tractor trailer I parked out front on queen street which is main street and walk in , on this night the store was closed due to renovations notices all over the windows etc, so I walked up 2 the window to place my order and was told was not allowed to that and never do it again in case I get hit there was not a vech insight in the drive thru the girl with no name tag and myself had a few words so I left, PSSSSD OFF!
I stopped again on july 17 2018 I observed a sign out at the back door which said drive or walk thru open so I did young fellow at the window took my order and the same girl with no name tag started he r bs with me agin I xplained 2 her bout the sign which she would have nothing of I…
Tim Hortons at the exit Ange-Gardien autoroute 50 Gatineau After mind night the coffee is server old burnt coffee left there for hours not fair i pay for it.
I completed to the owner that after time the coffee tasted burnt he told me he will take care if it but it still happens two days in a row i took a picture to show u how it look. please call me: Daniel Giroux at 613 863-0122
Ordered a salted caramel ice cap...looked nothing like the picture you advertise and when I asked why, my reply was that's how we make them here.
Could not tell if it was what I ordered or not, not even any whipped cream.
Very disappointing and not impressed with the service either.
I went to the Tim Hortons in Winnipeg, Manitoba located at 1510 Pembina Highway yesterday July 11th at approximately 7:50pm.
I placed my order at the drive-thru asking for dome lids for both of the coffees I had ordered.
Once I got to the window I was handed coffee with flat lids which I politely declined and asked for the dome lids as I had originally specified.
The man at the window took the coffee back and handed me new ones with dome lids.
The problem with this is he did NOT secure the lid prior to handing me this hot coffee which then spilled all over my arm, hand and the side of my car.
It was so hot that I had tears rolling down my face and all he said was "shit, sorry".
He handed me a stack of napkins & my coffee.
Upon leaving I asked my boyfriend to check his coffee as…
I have never been in such a DIRTY Tim Hortons in my life...
Nothing in case but dried up half dozen donuts etc..
This one used to be a nice place to go now I will never go there again... the store is at corner of hiway 16 and Enterprise in Kelowna B.
C ..
Canada...
Since New owners took over it is Disgusting...