Tim Hortons

HARASSMENT BY RACIST MANAGERS

manager approach me and my wife while we having our lunch , ask us if we put something in our pocket in public , before checking the camera they did that to other customers without checking the camera lowest price donut low life staff , owner

70 lb manager size of a little girl abuse his authorities and backed up with owner / head office all unperofessional staff

this is happened in 6641 kingsway / burnaby bc

we called 10 times to head office no one cares

we put bad review in chinese site / 1 million hit

most low life people u can imagine with low income loosers.

Every time I go to the Tim Hortons in flint on the corner of Linden rd and corunna rd I end up walking out pissed with nothing the service is shit and just when you think your about to be helped they skip the person that's next and move on to the person behind that's exactly what happened to me again only the 3rd time this has happened I will never step foot in there again.

My husband used to go to Tim Hortons in Xenia, Ohio everyday and get two coffees and 3 croissant sandwiches.

Tim Hortons is my absolute favorite coffee.

We still try to get breakfast there but most of the time they are out of croissants.

Today, 1/30/3019 is National Croissant Day so we thought surely Tim Hortons would have croissants today.

My husband went there at 6:30 am and he was told they were out of croissants.

Sad!

The door has been broke since October and the staff is very rude.

Very disappointing.

After seeing your ad on the television regarding your new chicken fingers, my husband and I decided to try them.

What a disappointment.

They looked nothing like the ad, they were dry and cold, the french fries were even worse.

Due to the restaurant being full of students from a near by high school, We frequent Tim Hortons every Sat. as my mother thinks that is the only place for coffee, which we will continue to do, as for food never again.

What a waste for 15.

00.

I had meetings all day and had to grab a to go lunch.

The chicken fingers looked good on the menu board and I love chicken so I ordered them.

Cost was $5.

69 plus tax for a 3 pack.

A little pricey but they looked good and a decent size.

When I returned to the office and sat down to enjoy my lunch I was extremely disappointed.

The fingers looked nothing like the picture on the menu and were the size of my pinky finger.

Taste was average but wasn't whole pieces of chicken..it was processed.

I will never order this again.

Huge rip off!!!

Monday January 14th at approximately 8:45pm I went through the drive through, ordered a medium black coffee $2 and noticed while passing my money over that the staff was running an open till, did not record the transaction.

May I suggest that store manager should be watching this.

Regards, Paul Daye 902-478-4645

Poor service in general at the Akron NY location.

Went into the store.

No other customers were in there.

My husband and stood there 10 minutes without anyone coming to take our order.

We left.

We have had unercooked/uncooked breakfast food.

The latte machine is down or being cleaned ALOT.

Also very unprofessional manager in the AM telling at workers in front of alot of customers.

Very happy to have a location in Akron, but very unhappy with the service issues there.

I am in the Tim Horton's on Green Lane just east of Yonge Street.

One of the the female servers started yelling.

I said,"There's obviously no boss here.

That's too loud." I had earplugs and I heard her.

She replied,"If you don't like it there are other places you can go to." Whenn I asked her why she was talking like that to me she accused me of being disrespectful.

I told her that I was going to report her and she said,"Go ahead." I am shocked by her boldness.

I don't know her name.

She is young, a bit over weight, brown hair worn up. * Your store list is incomplete.

This East Gwillimbury store is not listed.

When i purchase a large coffee and pay cash for it, I have to pay $2.

00 for it due to the fact that pennies do not exist anymore.

I can understand that.

However, when I use my timmies card that I received as a gift this Christmas I have been charged the same amount for a coffee instead of the actual price of $1.

98.

I realize that this is a minor complaint but I feel that it's the principle now.

If I use my debit card I am charged the lower amount, so why is Timmies cards not treated as a debit card?

After all, it is a prepaid card not unlike a debit card.

In one location i was charged the lower amount on my card but at others I am charged the larger amount.

Not to be insulting, but really Timmies, cant you be the same across the locations and have ALL outlets do the same things…

I have been a faithful customer of TIM HORTON for years.............what is the problem with your advertising department I have never been so annoyed at your ads on every ten minutes on globel news ...they have a lot of people talking about it and its not good news for you I will never go into one of your stores again...better hire new people as I can see why your sales on the way down..............

on the morning of Dec 22 I was on my way to my sons hockey game. the establishment was out of egg for the BELT I ordered. they asked if they could add extra meat to it so I agreed and said they can add sausage. when I opened it at hockey it did not have it.

I called back and spoke to the young lady who took my order and she kindly said she'd put a free one in the book for me.

I said thanks and never thought any more of it. today I went in to get in. the manager came over and said it wasn't in the book and she's the only one who takes those calls.

I said well I can tell you it was this place as it was the girl who served me and she took my call.

I was flustered and said it was the 27 then corrected myself a minute late when I looked at my calendar to see when my son had hockey. she then…

I am a daily customer at the Clinton Township location on Groesbeck normally in the afternoon but today I went for breakfast and couldn’t believe I was at the same location!

One employee was working while the other 5 played around in the back so the waiting customers could watch how hard they aim to please their customers.

When I thanked the girl who is doing her job another “non working employee” decided to walk up and show off her attitude so I let her know why I was thanking the other girl.

The manager on duty’s name was Kayla and was part of the party in the video.

You can clearly see ONE employee working!

I have never experienced such horrible customer service here in my life and will find a new coffee place because the staff needs immediate attention!!

Some employees are…

ON DECEMBER 26, Boxing Day, I drove from North York to Ajax for the annual Boxing day sales at the Salvation Army store.

I arrived early so I decided to stop at Tim Horton's at the corner of Harwood and Baily roads.

I entered and first went to the washroom.

When I tried cleaning my hands, the soap dispenser was broken.

So, I left the washroom and told one of the employees behind the counter that the dispenser was busted.

He was a young black man with glasses.

He didn't respond.

Then I tried the two liquid hand gel machines on the walls and both were empty.

I then notified the same black man they were empty and asked if he had any hand gel that I could use to clean my hands.

He just looked at me.

Another young employee. a short white girl with blonde hair just looked at me with a…

I go to the Tim Hortons located at Lawrence & and Warden at least four times a week and at least TWICE a week my orders are wrong.

Order coffee and get tea..........order milk in my tea and get cream............order one sugar and one cream in coffee and get double, double.

I could go on and on...........

The thing that is most upsetting is that I remind them of my orders when collecting my stuff and assured that my order is right.........when I get home it is wrong.

I don't have the time to take it back.

I live a couple blocks from the location so it is very convenience for me to go there but I'm not getting GOOD & FAIR service.

My two neighbors have experienced the same thing and for the past few months there are driving to the next closest location ( which is far away) at…

I go to the Tim Hortons located at Lawrence & and Warden at least four times a week and at least TWICE a week my orders are wrong.

Order coffee and get tea..........order milk in my tea and get cream............order one sugar and one cream in coffee and get double, double.

I could go on and on...........

The thing that is most upsetting is that I remind them of my orders when collecting my stuff and assured that my order is right.........when I get home it is wrong.

I don't have the time to take it back.

I live a couple blocks from the location so it is very convenience for me to go there but I'm not getting GOOD & FAIR service.

My two neighbors have experienced the same thing and for the past few months there are driving to the next closest location ( which is far away) at…

4 employees at noon working No panini bread thawed, no chilli available and their excuse was being busy I waited 3 minutes before being acknowledged that I would be helped when I came in I ordered a meal and had to ask for my chips Politeness was terrible And they had four employees and yet the food was not ready!!!!

At noon!!

Plus manager was yelling at employees while customers present

this is not funny anymore...you suppose to open at 4 am not 5 am or later ...

Ho! what's the point complaining nothing never gets done anyway ....shame on you angry customersssssssssssssss

Tim Hortons in Armstrong, B.

C. on Hwy 97.

At 5:45 tonight, Nov.

27/18.

We stopped for supper on our way home toSalmon Arm.

There were 2 people sitting in a booth having a drink.

Two employees that we could see.

We ordered a crispy chicken wrap, a crispy chicken sandwich was asked if we would like wedges.

Which we said yes and 2 lack coffee.

We received our meal promptly, but cold, maybe Luke warm the wedges were cold.

The only thing that was hot was coffee.

So I told the girl that our food was cold she talked to someone through her headset and said we don’t have any more.

End of conversation she just stood there and looked at me.

No offer of heating or maybe give us some money back.

Nothing just stood there.

So I sat down a dart my Luke warm chicken sandwich but only the…

Today I went in to the Location in Tecumseh, Mi. (#4862?) The lite up board showed a Sausage wrap for $1.

69.

I ordered two and two med. coffee's.

The bill came to $10.

00 PLUS.

AFTER I started eating., I thought the bill should have been about $7.

50.

I asked the employee, How much was the coffee?

The wraps should have been $3.

58 and the coffee should have been $3.

20 plus tax..

I was informed that the wraps were about $3.

50.

I pointed to the sign showing $1.

69.

I was told that they weren't available yet, and I should have known that the ones I got were the bigger ones.

How would I know what size I got, if I had never seen one?

I was told that I should have known the difference.

Question, If I have never seen one how would I know what size I got?

Also why was I…

I think Tim Horton coffee is the greatest and that goes for the service also.

My complaint is with the coffee cup lids.

They just plain suck.

With that type of lid you always have coffee that will dribble down the side and it does't feel comfortable like the lids on your competitors.

Please consider changing your lids on your coffee cups.

Went to washroom first, garbage on floor.

Dirty paper towels, and napkins.

Then at 6am ordered 2 medium coffees and got them promptly.

I then ordered 4 bacon breakfast sandwiches.

I noticed that breakfast sandwiches were being promptly served at drive thru, but counter orders were being ignored.

Even though customers had already paid for them.

After a 10 minute wait i complained and was scuffed by all employees.

Then I became even louder.

Asked why it is taking so long for my breakfast sandwiches.

I employee was going to give me my order, but was yelled at by another employee saying "That's not his order".

And of course it went to drive thru.

By the time I got my order, total time was almost 25minutes.

Some one has to explain to me why drive thru orders have a priority and…

I would give a 0 if I could.

Waited in the drive thru for 20 min this morning just to find out at the order board that their card machine was down and could only accept cash.

I asked the girl why they didn’t put a sign up in the line so people wouldn’t sit in line if they didn’t have cash on them.

No answer.

Just giggles.

Oh on top of it on when you are at the order board you can’t get out of line.

You are stuck until the window.

So no coffee today I don’t have time to stop at another place.

Location is 23 mile rd chesterfield MI I will go to Dunkin Donuts from now on!!

you have this birthday thing starting in january why do you need my credit card number. another scam

I have had 2 incidences this month.

At the Timmies at Airport Road & Hwy 9 where I ordered a Pumpkin Spice Latte which tasted burnt.

My second at Mayfield Rd and Airport Rd where it took 7 minutes to receive 2 Pumpkin Spice Lattes.

Service seems to be declining and rarely do I go to Tim Hortons any longer.

I am sitting in Tim Horton right now at 10th and Trimble in Vancouver, B.

C, and the sound system is blasting loud radio commercials, stopping me in enjoying my morning tea and biscuit.

Employees said that they weren't allowed to turn the sound down...

And it's like that every morning...

What do you suggest?!

Could the sound be turned down, or we are stuck with it?!

Zoran Jungic