Tim Hortons

I come in there at least two to three days a week and the newer workers never even say hi!

Not only that, now all of a sudden I’m getting random charges on my card that one of your little workers is Stealing. i keep track everyday of my bank balance through an app I have for my bank.

You guys need to figure out which worker/s are keeping people’s card numbers and Using them to buy themselves food and drink with OUR MONEY!

This is the Third time I caught it.

And each time Is after I’ve been to the Tim Hortons...

They use it for now I themselves or their friends who love come in, but they got stupid this time and sold my card # to some other criminals In Florida and now they’re using my card number to go out to eat and stuff their thief, faces with food that they don’t deserve cuz it’s…

I have been a loyal customer since the beginning!

My complaint is that I've been purchasing coffees, only to have the paper cups leak from the bottom, and having to throw full cups out!

I don't like to waste my hard earned money, as I don't just purchase one coffee at a time, I purchase several medium too large coffees at a time! no choice but to throw full cups of coffee out!

It's happened on too many numerous occasions.

To the point that I now hesitate to purchase coffee at Tim Hortons!

Either you need to come up with a better paper cup or you will be losing a lot of valuable loyal customers as myself!

Thank you, Anna maria mercuri 5147550857

My grandson filled a application out for employment was called in for interview,they called him back for time to start working.

First day no one knew he was to start the two days he went in.

One the third day of having troubles with the videos for orientation they said they had two people with same name and he was not the one they should have called.

Keep in mind two different people called him in.

I'm not sure what the hiring practices are I really think this needs to go beyond this complaint.

I’m writing this complaint about how my concern was addressed by the cashier named PRIYA and the manager named JASIM MAHMUD at Tim Hortons 4 Lebovic Avenue Scarborough which happened onJune 1 between 2-3pm.

Here’s how it happened.

I ordered 2 medium size americano black coffee.

As they were making my order, they went to the next customer behind me to take his order and eventually got served first.

Apparently, this guy ordered the same Americano coffee.

The guy was kinda awkward that he got served first.

I went to ask how come he was served first and I had to wait when I was in front of him with the same order.

And I exclaimed, “are you guys being racist just because he is a Caucasian you served him first?!” The cashier named PRIYA went to say...”before you say anything I have to…

Twice today things got messed up on my order this morning we ordered breakfast sandwiches and 1 hash browns never got the hash brown.

Went in at15:28:45 order number 651 asked for a snack wrap got a full size wrap.

I am starting to get insulted of being called ma’am.

I have talked to the owner he offered me a 20.

00 dollar gift card the card means nothing to me but the service is getting prettt bad up here I would like to see that it improves or I will not be going back there I feel I am paying for a service and things should be done right.

Thank you

I went to Tim Hortons in Clinton Township on Harper 15 Mile the manager and staff was very rude and disrespectful they gave me the wrong Donuts and I took them back and request the right Donuts and they was very rude and disrespectful I will not shop with you guys ever again you need to hire better staff and have them trained on customer service

The Tim Hortons on Front st Quesnel BC Im am a regular but lately have found more and more new staff I don't live close to town my order is simple usually a large steeped tea 2 milk one sweetner x two sometimes i get ice caps for my daughter like today we purchased a large mocca ice cap it was so loaded with chocolate syrup and topped with whipped cream and more choco syrup she couldn't drink it , it was so sweet what a waste of your product and our money im disabled on a pension i cant afford to throw my money away but your servers are not following orders obviously most times the tea has to much sweetner or I always get a dble dble not tea at all I becoming more and more disappointed and spending money on you unefficient staff and product Im considering to switch to star bucks they seem…

Numerous occasions I have had very bad poor service at this location.

For example: cold coffee, burnt sausage and or bacon, wrong order, being over-charged or short changed on order.

Also the workers are very slow to wait on customers they seem to ignore them and somewhat rude towards them.

The manager in charge should be held accountable for his employees actions and or mistakes.

This location is :1551 Gratiot Blvd., Marysville, MI 48040 I know longer give this location my business, I travel way out of my way for better service.

I frequently visit Tim's 2 times a day everyday.

I am angry when I try to order soup at 5pm to be told they don't have any because they close at 11pm and don't make more, seriously!

Then to be told they are out of Apple fritters, double chocolate donuts, chocolate muffins, fruit explosions, so then I need to ask what they have, and to my suprise not much of a choice at all, so my responce is never mind, so coffee alone it is... it doesn't matter where I go it's the same thing and excuse " ma'am you need to realize we close at 11pm", so my responce is " well it's only 8" to only hear them say " we are sorry!" don't they have someone that keeps track when supplies run low?

It is upsetting to not being able to get what they offer, and they dont seem to care! the particular 2 locations that…

There are at least 6 locations near the south side of MI and north side around Sterling Heights and warren tim Hortons that will say you have to spend $5 and up to get a survey.

Very rude service at all locations.

All the owners should be changed!!!

Worst ever never coming back unless this service changes.

Even when I spend over 10$, they purposely reprint the receipt so I don’t get a free drink.

I always come to tim.

I spend so much money here and now they make me want to boycott it.

All the owners that do this are Chaldean.

They are going against policy and this IS NOT FAIR!

On Friday, March 23, 2018, I went to the Tim Horton’s in Xenia, Ohio about 10:30am.

When I entered the store, I was the third person in line and the first person’s order was being filled.

It was a few minutes before that order was filled and the person ahead of me was waited on.

Her order was not that much, but it must’ve taken 10 minutes to fill it.

The employee waiting on her was quite slow and distracted by the other 5 employees by the drive-through window.

The 6 of them bantered back and forth as if they had nothing else to do.

The 5 employees at the window seemed to have nothing better to do than to laugh and talk to each other.

None of them came over to help customers at the counter.

Admittedly, I became impatient after 15 minutes of this poor service.

My wife, who was…

I'm a regular customer at tim hortons for coffee and timbits, but every once in a while I will try something new.

I tried the bacon everything sandwich this morning and took it back because I had one piece of bacon on sandwich.

Everyone was really nice about it,except the manager...

She informed me that the sandwich was made right, I wasn't suppose to get 6 pieces of bacon, but 2 pieces ripped up.

I tried to explain that it said 6 pieces of bacon and I asked before I ordered.

She just handed me another sandwich.

I opened it to see if it was right, and it was on the wrong bagel.

As I tell her about the bagel, she just grabbed the sandwich and made went to fix it, but instead of returning with the sandwich, she sends it to the window with someone else.

If this is how the manage at…

Purchased a gift card $50.

00 value which failed to activate at a Tim' s restaurant.

Customer service instructed me to BUY A SECOND CARD for lesser value which I did for the value if $5.

00 in order to perform a fund transfer.

However, HORTONS' SITE FAILED TO REGISTER CARDS.

Contacted customer service again and three more attempts to register cards failed.

As a result, I am very frustrated and disappointed with your company' s system and request either a new card equalling the value of monies spent- $55.

00 or a gift certificate for the afore mentioned amount.

Thank you.

C..

Ashton.

I ordered your new bagel bacon sandwich today.

Your TV ad says there is six slices of bacon on it.

What I got was three slices cut in half. to me this is not six slices.

Also I don't understand why there is no refills on coffee and tea.

Even our sit down restaurants in the area give refills as dose Mc Donalds.

I hope you can put an ease to my mind about these items.

Thank you for your time in this matter Sincerely Donna Mower Warsaw, New York

Ive been going to timmies since i was a very young child with my family in the south side of this city however, im now in my 30s and moatly go to the west end timmies by jumbo because its convenient for me.

Ive had a few negative experiences in my life at timmies but this one is the worst.. for one, on multiple occasions, they have broken my tea bags in my tea and i come back in within 5 minutes after i take a drink and notice and they tell me tough we are not giving a new tea, yet, when i stay and they break the tea bags, on at least 5 occasions, they have told me tough, too bad and when i ask for the manager, oh we cant prove it was broke here by us!

And thats when they give me my tea, watch me sit and watch me come back the second i have to spit it out do to tea leaves everywhere.

My…

To whom it may concern, I have repeatedly had bad service at this Tim Horton.

Les Coteaux, Quebec, Rue Sauve, or Monte du Comte.

Judging from the pic below I would think this is unacceptable to be consumed.

I've been going to Tim's for a long time and usually the service is courteous and pleasant , but not at this particular one.

I have lost money and didn't even want to return it as I was disgusted at the whole idea of having to explain why this is not appetizing.

There is no explanation needed.

You don't have to be a chef, which I am for the last 20 years to be told this is unacceptable.

At the very least I would expect a refund.

Thanks for your concern.

Dan

Site....

Elora, ON on Wellington Rd 7 -1:15 pm Nov 19-17 -exceptionally long wait in line, '9' people behind counter, no one serving, 2 different groups left saying 'this is ridiculous....we're not returning to this site" -order person leaning on the cash register, no eye contact, mumbling communication...tall red hair guy...seemed to be training 2 female peers. -my server talking to another peer while I'm repeating the order again....

Jacob -female server open mouth yawning while taking the order -food prep person, ...dirty cutting/prep counter, yelling at drive thru window staff, yelling that food was ready and slapping it down on the upper glass counter -'Tess' tickling a boy peer at the food prep area .....later Tess hugging another boy/server at drive thru window -guy and girl…

Why is T.

H.

In Lakefield Ontario closed at 700 ?

Just as well ,take business elseware.

Last night a group of us went to Tim Horton's (Store 2016) by Orion Gate theatre in Brampton, Ontario.

I decided to buy a plastic 16 oz. travel mug which was listed at $4.

89, and asked why I was paying $6.

77. (I am tired of 'change's at the cash register, so decided to challenge this).

The young woman at the cash register had to pass my query on to someone else.

Another young lady named Nirlep told me that was the price.

I showed her on the price list posted with the merchandise that was not so, that there was nothing on there that even matched the price I was charged, and that I would like to speak with a manager.

She immediately got on a cell phone, and phoned someone who said that was the price in the system.

I said what was posted was the price, not what was in the system,…

Not really a complaint, but something Tim Hortons should consider.

I designed these cups last year for Tim Hortons to consider doing remembrance day cups to honor our veterans.

They haven't done it yet, but I still feel they should.

They make special cups for less significant reasons.

I do not want to capitalize on this or make any profit, I just feel Tim Horton's reaches a wide audience of young and old.

We need to reach our to young people to make them aware of the sacrifices our man and women have made for their freedoms and rights.

This morning I went to Tim Hortons on Ballenger Hwy in Flint Michigan.

The pictures explains why I'm complaining about my breakfast.

My donut was placed faced down in the bag without being put in a sleeve.

The frosting was left in the bag as you can see in the picture.

My problem is I can't turn around once I'm at work to return my food due to work.

This problem shouldn't have happened and hopefully it won't happen again.

I would like my money back and a guarantee that this will never happen to another customer especially at breakfast.

Tim Hortons latest promotion....

Really Sucks!....

I just returned from a holiday trip to Alberta.

09/26 to 10/08/16...

Everyday twice a day we stop at Tim's Restaurants from Merritt..through the Rogers Pass to Calgary, Edmomton, Elk Point, Athabaska, Edson, Hinton and back to Merritt via Highway #5.

We hit every restaurant along the way.

Each time picking up Hockey cards....or so we thought.

Many times we were charged full price when we bought 2 drinks plus food.

It seemed that no one knew how to use the discount card.

Half the time we were 100'ds for Kilometers down the road when we realized what happened.

But today was the last straw!

After dropping my friend off in Langley, B.

C.

I fueled up at Fraser Hwy and Lefebre Road Abbotsford and I stopped at the Tim's Rest #3774,…

I have been a faithful customer of Tim Hortons for as long as I can remember.

Unfortunately thi last year and a half have been not so pleasant.

I live in Penticton B.

C. and have always enjoyed your coffee.

I began having problems since last year with the manager and owner.

I understand that there is no smoking on the deck.

Last year I watched the manager harass a few people including myself.

After a stressful incident I just stopped smoking on the deck but not every body has.

I've seen the manager walk across the parking lot and give people hell for smoking in their own damn car!

My daughter was harassed for smoking on the deck and she doesn't even smoke.

She told the owner she wasn't a smoker and they yelled at her saying they saw her on the deck with the other smokers.

That…

Why can't I find English Toffee beverage mix?

I even found a mananger that offered to order me a case and she can't.

What is going on with this product?

Went to the Tim's by Wharton Way and Dundas St W. in Mississauga.

Came into the drive through I was the 4th cars in line.

The first car sat there for 4 minutes,I arrived at 5:24pm (that's when I looked at my clock because I was to be down town Toronto by 6).

They were taking I car at a time and serving that car before taking the next car in line.

It took me 10 minutes to get to order and when she asked me to hold a minute I said no I've been waiting for 10 minutes already.

Then she went on to say she was really busy, I commented that I've worked at Tim's at a location where we were so busy people were lined up out the door and we never made anyone wait 10 minutes to be served.

Then when I complained they refused to serve me.

I sat in line another 6 minutes before I could get threw.…