So the crew at Taco Bell on the South walnut Street in Bloomington,IN refused to give me my order from Uber eats. By the time I got my app up and running my food was cold, because the Blonde shift lead or manager working thought it would be cute to stand with her back to the front counter and laugh at me when several other crew members. When I walked up the was a very large Black kid smoking marijuana outside the restaurant.
We recently got some bean burritos from a location in Clarksville, TN and they were disgusting. We were disappointed because genuinely, we enjoyed them on and off for years before. This time the “beans” were pure liquid, devoid of any texture or actual beans.
The tortillas were cold and mushy. They were skinny, barely filled at all. It was nauseating. They left a horrible, “oniony” aftertaste. The only good part was the sour cream. My guess is they changed the recipe to cut costs. Never going there again.
Would put zero stars if I could.
I would like to be contacted for being discriminated against as dasher I dash at eureka ca Taco Bell weekly they have sign say dasher need bag get order day after day I watch and have photos of dashers pick up orders no bag then my bag rips and I go in and I told absolutely not I explain they are never consistent and dashers pick up daily no bag I have proof the man told me he not concerned if dasher complaint he can careless only the customers I have management skills this is unreal and
not ok plz contact me or I will be contact lawyer asap this is my second complaint as well and was not contacted first time not allow be treated like this Thanks Carey
I would like to report a cashier at the Taco Bell: 3629 S Vermont Ave. Los Angeles, CA 90007 Her name is Alejandra. Horrible service every time she is working. People end up leaving from having to wait a long time. She is extremely rude.
To make things worse, she has her small daughter at the location as she is working. This is unacceptable.
The store on Cheyenne Meadows in Colorado Springs has got to be the worst store in the city. They are SLOW every single time I go there, which I won't anymore. Yesterday at 4:40PM I had to wait inside for over 30 minutes, had to leave, so requested a refund onto my CC.
The cashier was rude, said she could have gotten my food, but won't now and will just get the manager to do the refund, which was done. what?????? She wasn't getting it anyway, hence my wait for over 30 minutes.
HORRIBLY SLOW and absolutely NO WORK ETHIC.
The drive thru attendant was very rude and ghetto. The young lady needs to be put in a different position. She rushed me to order, then I had to correct my order twice and she still gave me the wrong food.
The manager looks like he is careless and overwhelmed. I tried to call the store directly after getting home and realizing the order was still wrong and there is no answer. This place has really gone down hill. I used to come here at least twice a week now it is a last resort.
My wife ordered a number 1 combo and asked for chicken instead of beef and was charged a additional $3.60. Is this correct. Seems to me it should have been a even swap
The Taco Bell on 72E Huntsville Alabama. Gave me 2 chalupas that was fit for a animal consumption. The Pita bread was rock hard. And instead of them wanting to make my food fresh. They have me my money back.
I will never visit that store ever again
Came to Taco Bell here in Dunn NC. Very disappointed I. Food. Got four hard shell original tacos and there was very little meat. Mostly lettuce In it. Plus tacos were broken and everything falling out.
Working for Uber eats refuse to give sauce or the correct order people paid for extra sour cream they refused and made me pay for it anyway customer service really sucks
They don’t have Enchurritos anymore, very disappointed! They need to keep them there because if not I won’t be coming back and I’m sure a lot of people won’t!
On August the 22nd l came in for lunch. Noticed a lot of people around the corner waiting for their orders. I stood there for almost 10 minutes before realizing no front cashier that I have to use the kiosk OK cool.
I could hear the Manger yelling at the drive thru cashier to get the orders out and ignore the front counter customers. The girl was obviously overwhelmed. They were obviously short staffed and it’s sad that they treat their employees that way.
Because the manager order to cashier to ignore the front counter, my order never came out. I left very unsatisfied..
I ordered 60 something dollars of food tonight my order was totally wrong . Got crappy service and slung in bag I want my money back .. when you call them just busy signal
I was treated rudely from a lady who handed me my meal at around 3pm on Tuesday the 22nd of August 2023. I have no idea who she thinks I am that I should be treated like this? I have no receipt to show because I wasn't given one.
I had asked her 3 times whether the meal and my name coincided so I wouldn't have someone else's meal. I was ignored. I called corporate immediately I have tried contacting Taco Bell corporate to file a complaint regarding Taco Bell on Holt Ave in Milwaukee Wisconsin.
I waited for almost a half hour before someone finally answered. This is after I got on my bus to take me home for which I then could not talk at all. It's going on another 20 minutes as I write this email.
My meal is now ruined as I continue to wait for corporate to answer the phone. I am angry…
I had 2 DoorDash orders to pickup after waiting inside for 45 minutes for the first one I walked outside to put it in my car and they locked the door and wouldn’t let me back in I then had to go through the drive through which took another 45 minutes.
August 20, 2023. 7:07 PM. Order: 79f6cb. Or, order number: 199.
I had an issue with employees at the South Locust Taco Bell 037059 in Dubuque, Iowa.
I decided this afternoon to take a walk to the South Locust Taco Bell, and that walk is approximately 3 miles from my apartment, so it took some effort for me to get there, plus it was a very warm afternoon, around 90°F. When I got to the Taco Bell I decided to go to the restroom first before ordering and on passing the lobby I saw on old lady working the digital order menu that customers have to now use because there's no customer service at the front counter. When I got back to the lobby and front counter, the Taco Bell employee, the large black lady with blondish white colored hair, tried to help the old lady because she was having…
Hi I just want to let you know guys that the Taco Bel located at 966 SW 8st is using tha parking lote as a valet parking for the restaurant name as far as I know they are renting to this restaurant the spots on weekends at night time..I'm saying that because i tried to eat from taco bell at the parking lot and it was full .I coudnt park.and somebody gave me the news..please make sure that the parkinlot is for customers from taco bell only.that happened last weekend
why do you have an online/app only menu? you must know you are discriminating against poor people, older people, or those who only have a lan line. i drove to a location today with the hopes of trying a volcano burrito but was turned away.
i left without making a single purchase. How many other people buy nothing because the peon drive up menu only offers a very limited options? i couldn't even get a double beef burrito. over all a very disappointing experience. i will do my best to be vocal about the discrimination and hopefully you will make your menu more inclusive.
I was at store # 0355462 8-18-23. Walked in to use the bathroom and it was locked. Went into the restaurant area. I saw a young black male. No name tag on and said I'm gonna get some tacos can u let me in the bathroom.
He walks with me to the bathroom. B4 he puts the code in he asks me if I'm going to shut up heroin in there? I said what? I'm offended do I look like I shoot up heroin. I said I'm offended. He opens it up.
I go and do my business. I'm furious. So I walk back into the dining area. See this black male again. I said I want to see ur manager. He says u do? I said absolutely. I wait at the counter.
I older man in his 50' s asked me what happened? I told him and he said what? Wow that's crazy. I said I know do I think someone who shuts up heroin. He says no of course not. So…
Taco Bell Perry highway erie pa 11:00pm /Friday 8-18-23 -drive thru
Ordered #1 & specified I’d like (3) supremes & a Pepsi. Total $11.35
Did not receive supremes & was also the most skimpy & sloppy put together tacos I’ve ever received from Taco Bell. -All of the ingredients were in middle of taco only. I’ll add they were (not) busy, the girl working drive thru was very professional & nice, however, I didn’t feel comfortable sending my food back so I am trying this route. Had I known I could submit a picture, I most certainly would have .
Thank you
Placed order on kiosk…waited 25 minutes…asked about my order and was told that the order wouldn’t go in until payment was make (cash). No one had been at the register nor called my name. No instructions on the program that says “Now find someone and make payment”.
Apparently cash is frowned upon. When I got my Dipping Taco, it didn’t look like the commercial. It was overcooked and flat with a crack through the middle.
I visited the Taco Bell in Jennings LA I 8/17/2023. I ordered the Taco party pack all crunchy tacos and when I got home I had all soft tacos. I also ordered two burrito grilled steak and cheese and got two burrito supremes.
I just wish the employees would take the time to make sure the order is right and I guess I should have checked it before I drove 5 miles back home. This is the third time it’s happened the order is not right and I surely won’t leave again till I check it no matter how many vehicles are behind me.
Thank you for your reply in advance.
I'm filing a complaint because of this General Manager that work at taco bell didn't take the actions necessary to get this employee terminated for setting up a plan for me to get hired without their consent, Meanwhile wasting my time nd money...
First of all if you don't have enough employees to run the restaurant keep it closed better than being put thru what we were. I'm a very loyal taco bell customer but yesterday's experience made me not want to be one any more.
the wait was 30 minutes long and I was running out of gas I was in the red. We ordered 2 crispy soft tacos, 1 hard shell taco supreme(which was mostly all lettuce ,hardly any meat filling, they put way to much spicy sauce on the soft tacos, and the bean burrito didn't taste right either.
very dissappointed with this taco bell experience, wished I had my money back.
There was a piece of hair In my burrito I showed it to them n they accused us of putting it in there on purpose. I asked for a new burrito or refund they laughed and even made another customer buy another one that was also wrong they don't wear hairnets the store was 036193 manager name was angel g this happened at 9 pm please help me resolve this and get my money back..
My entire order was wrong. I spent almost 50$ n didn't get but one item right that I ordered. I will not be returning to the taco bell on market street Youngstown ohio
This last Saturday, we went to the Taco Bell in Sunnyside, WA. We order two boxed meal deals and three separate burritos. Asked for regular Pepsi with boxed meals. When we were being handed our food, it came in bags.
We asked where the boxes were, the drive thru woman worker stated it all was coming in bags, we asked how we could tell which bag was what order because she never told us, she told us, “you can figure it out by going through the bags” that was the first start of the bad experience. We verbalized that this was not okay and we don’t work there to be able to figure it out.
After leaving, I took a big drink of my soda, it turned out to be Diet Pepsi, my body doesn’t tolerate diet sodas well, I get ill. I called to address this and the treatment in drive thru and the man who…
Toronto road Springfield IL. They close at 1am and we were told they weren't making any food or taking orders at midnight ruining our night and leaving us hungry on our hour drive home. If you have ever had a grumpy hungry spouse u will know the irritation.
Walking to was totally rude and employees send lobby's was closed due to some reason they were very rude
Seriously you greedy people. Your charging way too much!!! Your a fast food restaurant. Your food in not quality worth real food prices. Shame on You!
If I could give you guys less than a 1, I would. Every single Taco Bell we go to, the service is the slowest of all time. I pulled up to Taco Bell in Seabrook we NH tonight at 6:55 my order got placed at 7:10, I wasn’t handed my food till 7:35… 40 minutes in a like with 6 cars is completely unacceptable.
The quality of the food produced, is also a 0 out of 5 80% of the time and tonight was one of those nights. See the image attached that has 0 meat on it, after me waiting 40 minutes you would think that the quality of food would at least be OK.
I hope to god you guys address issues like this
I waited over 20 minutes in an empty restaurant for my order. I left without my order because I was now late for work. I understand there are online orders but in store customers should have some priority. I lost seven dollars in store and it cost me at work since I was late. I will not return.
I've recently been noticing a different taste on the tortilla chips taste, it's stale? Not sure if it's because, they are not made fresh? My husband said once the chips get air it becomes stale faster. Or it might be cause I go super late like after 10pm?
In any rate, I've thrown the nacho Bell Grande away. I suggest a quality taste test.
Every time we go to the taco bell drive thru at 2085 n. Broadway late night, our order is WRONG. I order the nachos bell grande with double beef n double bean n no tomatoes. It almost always comes as it's shown on menu not how I ordered it.
The lady manager don't care n will hang up on u when u call to let them know. She's rude n just don't care. The guy manager there, Chris, tries to get them to do it right but they just ignore him....
I live in c o rona, ca. And get terrible serive quality f r om both in town. The one on Ontario and main st. I have wrong orders missing items on my orders. I once b walked up and the wrong item 3 ti m es. I spoke t o t h e manager, who was about 20 and she blamed me after I said the lack o f qu a lity was he r fau l ty and she said it b was n o t, but yours.
I did not go back there f o r 2 years until today and got someone else's order, drove home 4 mi l es and given the wrong order. Your staff is getting $16/HD and cannot get an order correct an f I get screwed. The per s o n who gave me order spoke s p anish t o me. Your training is appauling/non existing. I tried to call but was on hold for 28 minutes. You really care
I visit on of your location on 8/10/2023. Between 9-9:30pm. Langley Park, Md location. I ordered a 12 pack of tacos. I wanted to use my e-gift card I received from my job and was told by Yonce that I couldn't.
He said I needed the actual card. I have used e-gift cards plenty of times at this location without any problems. I was forced to pay full price which isn't right. I left very unhappy and should've just left the food.
I arrived at the Quincy IL Taco Bell (9th & Broadway) at about noon. Order was for only 2 tacos. They had to REFUND ME at 12:35 because I still did not have my food. They were giving priority to the drive-thru customers....filling their orders SOONER that the in-person orders. They also were not filling all walk-in orders in the order that people arrived. My job is important too, and I should not be pushed out of order like that. MANY MANY customers that were waiting in person were quite upset.
If they do not have the staff to handle drive thru and eat-in/carry-out then they should lock the door and only fill orders for the drive thru.
I work a half a block away but will likely NEVER return.....
Ordered food through the app and it went to the wrong location. I tried cancelling it called the other store so it wasn't made and the store that I was at met me with attitude and refused to make the order because their lobby was closed and I dont have a car so couldn't go through drive thru.
My reward that I redeemed was never received and although I've sent several messages through the app nothing has been do e about it. The employees were so incredibly rude and didn't care at all about the fact that I lost my redeemed reward and was unable to place my order there for my family and
I to eat even though I had spent over an hour there trying to figure things out that not only did they close the lobby on me while I was inside trying to explain my situation to someone that the language…
TACO BELL BAINBRIDGE GA 39819
FOR THE THIRD TIME I GET HOME AND THROW THE FOOD AWAY. THE TACO SHELLS ARE RANCID. TWICE THE MEXICAN PIZZA SHELLS WERE RANCID. DONE DONE DONE WITH TACO BELL
I am trying to reach out to find someone I can speak to regarding a sexual harassment issue at one of your restaurants involving my daughter. Here are some of the things I have heard "I'd fuck (insert femaile employee name)", Told a worker who is best friends with my daughter what type of porn he watches (she is a lesbian btw), a lot of inappropriate text messages to male employees of the man that have been seen by the girls, stared at my daughter's chest and
behind, apparently he was fired from a different Taco Bell location for having sex with a minor, but was rehired at a different location (all owned by the same management group I believe). My daughter quit because she doesn't want to come home and cry everyday.
I refuse to believe someone like that should a position of authority - I…
I took my kids to dinner at the taco bell in Ashland, VA last night 8/9/23 around 8:30 or so, I can honestly say it was the worst experience I have had at a fast food restaurant personally.
First it was lacking napkins and utensils that's not a huge deal though, the attitudes of the staff is definitely the big deal. I used the self order machines I did my order and my youngest on one and my 2 older kids used the second one so it was faster and not as stressful and I just payed 2x.
The staff put all food in one bag which was confusing but not a big deal but as I am passing it out to the kids I realized we were missing quite a few things so I simply explained this to the staff one man said sorry and gave a coupon to my daughter so that was fine, then when my 6 year old said mamma I didn't…
Why is the food so gross now? Why, if at the the drive thru, and no one behind me... Do I have to pull around to parking lot to receive tepid food? Really? This is just poor drive thru service.
Quality of food has become so poor. Poorly assembled and stale, mostly cool food, not even warm. Eww
I went through drive thru and ordered food. When I got home I realized my chicken quesadilla was not in the bag. I called the restaurant and told the lady what happened and she hung up on me.
I am pure vegetarian and allergic to meat. I ordered beans and cheese burrito from the East Palo Alto location and instead I got regular meat burrito. When I went inside to talk to them… instead of apologizing they had smoke on their face … it was frustrating.
I told them this is insane and the rep goes with smile yes it is!! Really! If I get reaction to the meat I ate I’m going to sue them. Staff is so rude and insensitive !!
The location is 2167 Madison Avenue in Granite City Illinois the assistant manager Mikya she was very nice and wanted to try to make it up, that's fine but they should not be or continue to sell this product it was just the nachos and cheese and the cinnamon crisp that came along with our meal they were so bitter tasting that was awful made me not want to eat the rest of my food she mentioned it to me before I got to say what I thought it might have been and
says I know what it is they haven't changed the grease yet ,I mean it was stomach upsetting and I believe she knew and they know that they didn't change it and continue to cook with it it was the worst Taco Bell I have ever ate, I still do have the product but I don't know how to take the pictures and
attach them and all that kind of…
Mighty hard to be a patron when the doors were locked at the Nashville, TN Nolensville Rd. location Wednesday, August 9, at 1:30 pm.
Lobby was closed and drive thru was soooo long so I missed a delivery This was alpine Ave GR mi
Less than an hr later I waited in the drive thru and they told me to go to the lobby
What a joke. The worker had no empathy either.
Very inefficient taco Bell! Get it together
People s time, money and patience are valuable!
I went to the toco bell on Dorchester Rd in Summerville sc they haven't had lettuce in over a wk I went back after talking to a manager the store said they were still.out of lettuce a young heavy set black male got in the window when I was pulling off and was up against the window saying voger things to me he told me to take my white ass to another toco and f my lettuce and order
" How true is it? Because if you are its going to set up illness in there. Bodies and can be sued for f this. " Your daily toco sold to customers
I ordered a spicy soft potato taco and noticed the potatos were moldy after already eating one taco with the mold. Spit out as much as I could but I already swallowed some of it. I am now non stop throwing up.
Spent less than 10 bucks for a quick lunch and now I regret it. I will not be back. Absolutely disgusting.