Taco Bell

Had my tacos delivered and they went to the wrong apartment. I tried to call the guy he couldn't speak a bit of ENGLISH. Come to find out the door he put the food near was his family's. So now I am calling corporate what a shame on there end.

I need a REFUND THEY TOOK IT OUT OF MY CARD THEY PUT IT BACK ON MY CARD WITHOUT WAITING 14 DSYS.

I visited the Taco Bell on Snelling Ave in St Paul MN today 10/01/2024. There is 1 worker there in particular who must enjoy giving me a hard time. I have complained several times about this same worker and she is still working there.

Today going through the drive thru she must have recognized my voice& I would imagine she didn't realize she didn't mute the speaker& she called me a "bitch"!!! To my surprise I decided to leave& write another complaint. I am a disabled/ vulnerable adult& I have enough problems without this 1 worker causing me more grief.

I visit this establishment almost every day & I would think that means something to a bigger corporation like yourselves.

Tacobell on south parkway Huntsville alabama serves my partner and I four tacos in the drive thru with spicy sauce all over the wrappers and in the bag. When we went to have it remade because of the mess the tacos weren’t correct forcing us to return again and I was met with hostility and refusal of a refund or remake of the food despite the fact that there was next to nothing on the tortilla at all.

Waiting in line for 24 minutes, then got to speaker and waited another 13 minutes, no ice for drinks and not friendly service.

First of all, there is no survey number on my receipt. Next, the taco shell for the taco was soft not hard as it should be. It was rather chewy. 49 extra to have chips and nacho cheese swapped out for the crispy, cinnamon things that I do not like.

I received the cinnamon, crispy things and no chips and nacho cheese that I paid extra for! I know that 49 cents is not much but it is the principle of the matter. They tried not to give the drink that comes with the Chalupa Box to the person I had pick up the order. M. M.

to get nothing but a busy signal.

Went to Taco Bell this morning. I got no service in the drive thru. Pulled to the window and was told they can’t serve anyone because he was the only person that showed up to work. There was NO manager in the store.

I hate complaining but I have reached my limit with the taco bell on normandy Blvd jacksonville fl. The last 4 or 5 times we've gone our order has been wrong in some way and last night we had to wait 45 mins in line to only have 3 cars move.

The drive thru has no excape so we had to have multiple people back up so we could leave. The line is long every night not because people keep showing up it's because they take so long that their drove thur time has to be at least 20 mins a car.

I used to work at Burger King and if my drive thru time wasn't under 3 min I was in a shit ton of trouble. This is rediculous and unacceptable. Hire people who are willing to WORK, with a good attitude, and I'll be happy.

went to your rome new York location made a 31dollar order and everything was fine until we made it home and as we started to take the order out of the bag the store made one bad mistake they put the small bag full of half of the order was heavy and sat on top of the taco salad yes now it is a pancake salad I tried to call store to let them know how and how not to pack a order but no pick up of phone so I hope this will get to mgmt.

My complaint is about the poor quality of the wrapping paper that you use to wrap the tacos. The paper is so flimsy that the juices from the taco immediately soak the paper and they drip out all over the place.

I use a few choice cuss words every time I try to eat my tacos since my clothes usually get soiled. I have had this on my mind for a long time now and I would hope you could correct this problem as I'm sure that I can't be the only customer with this complaint.

The Taco Bell in Orland Hills, IL is going downhill fast. Stopped there yesterday evening to get a couple chicken tacos, quesadillas (dollar menu) and cheese rolls (dollar menu). Paid $12. Got home and started unwrapping the tacos and was shocked at how small they were and barely any chicken. Same with the quesadillas.

My 20-year old son immediately said that’s why he stopped going to Taco Bell. I’ll never go there again. Too bad as Taco Bell used to be one of my favorites several years back.

For starters, you lost the best employees when you lost Julie H and Tiffany C. They were the ones that brought me back, and quite a few of my friends. They were very friendly and extremely hard workers. Before they got there I vowed to never go back.

It was disgusting, and the food was horrible. Not to mention how rude the entire staff was. You were never open on time, and the list goes on. I went on vacation and was so upset when I returned to find them both gone.

My friends and I will never return. I always told them if they were gone I would never be back. You will see this happen with alot of customers. They were cherished employees because of their work ethic and their personalities.

Maybe you should have treated them better and they would have stayed. It is obvious you do not care…

went in to one of your stores at 11:17 order a number 4 and when i got my order it was missing a Taco I seen the cashier out in the dinner room she was asking people if ever y thing was all right and i went up to her and ask if the number 4 came with 2 tacos and she said yes and she ask them in the back to make my other one and

i sat out in the dining room and eat what i had and again i went up to the counter and i had to call the person at drive through window to complain that i did not get my other Taco and I don;t know if that was the Manager but she said that she made it but i did not get it and i told her that if she made it she gave it to someone else because i did not get it until 11;40 and

the thing is i all ways go to that store and i never have any problems out of that store.…

I ordered taco grande. My wife ordered chicken Quesadillas. The chicken quesadilla had lettuce in it. My nachos had enough cheese, sour cream, meat, and tomatoes to cover 8 chips, and that was it. Then your company put the rest of the chips around the cheese.

, and busted the shell. My Mountain Dew cup was busted, and my wife didn’t notice u til she got home. This was at the McAlester, Ok. Store 74501. I tried to call them 3 times but there is no answer.

I order from Taco Bell often. It is not ever as the menu picture shows, however not this bad. If this is the new look of your food please update your menu pictures. Looking forward to your response. Unless the corporate is like your stores and refuse to answer when someone reaches out to you.

Thanks, hope your day ends better than mine.

The Taco Bell in Willows ca is so slow it takes 25 to 30 minutes to get thru drive thru!!! RIDICULOUS

in which wouldnt look Good in a TOURIST town

The aurora location had an employee was at the aurora location and refused to serve me because she said her other workers hadn’t showed up. She didn’t answer the drive they to tell us while the location was still supposed to be open.

we just went to taco bell for dinner with granddaughters 3 and 8 and my wife, never again!!!!! we asked for some extra cheese for nacho supreme, that didn't have but small squirt of cheese,i asked employee for cheese coco snatched cheese out of guys hand and told him i was not getting for free ,so i asked for manager and

she was the manager and was told by her coco(name)that i was not getting anything for free general manager was there came out( AJ) gave me the cheese, told him she was being a bitch to other employee that was getting the cheese for me,then another employee threatened me ,devin that he was off the clock and not to call her a bitch, the GM told him to leave, not pleased, the other customer that was standing next to me was saying same thing about coco the manager to GM who…

Hello,

We visited Taco bell at main st. Longmont, CO as a carry out. We ordered crunchwrap supreme and we tell them also we want beans instead of beaf and meat. When we checked the order before we left store order was with beef and we ordered 4 all of them was beef. This happens all of the time for us. everything we have to check before we eat our food. everytime we have have to come back at taco bell to correct the order. we clear told them what we want when we order and we check the receipt also. in receipt order was right then how come when they make it they put beef instead of bean. we are tired of everytime we have to check and return at taco bell to correct the food.

Please do something for us gave proper training whoever making the food.

i will appreciate your response.

Thanks

Taco Bell Store #029521 - GarlandTexas - 99# of tables were dirty and not cleaned off- funky smell at condiments - we have not been to this location in a couple of months but before that this store was always clean - very disappointing

the lady at the drive in window was awesome. She was very polite. I was impressed. As I always do, I ordered a supreme taco with extra meat, extra cheese, extra sour cream. Always done right until tonite. 84 for a taco shell filled with sour cream, a touch of lettuce and I could count four tomatoes squares.

No cheese and no beef, It split apart in my car as I bit into it and spilled all over my clothes and car seat. Terrible. It was so lite, something was wrong. I always order it this way and it is usually so heavy I can't even eat it, but what I can eat is so good.

I want my money back or something in common. As your customers say and I am no different, we love Taco Bell but tonite I wish I had went to Burger King next door because I was really hungry tonite.

It was not just a joy ride…

I ordered beef taco salid. The shell was stale and tasted bad, the filling had little to no flavor and near the end the salid was very, very bitter. I eat hot Mexican food all the time with no problem, your taco salid kept me up last night and numerous trips to the bathroom today.

At 11:00 AM CST I am calling the local health department. I have tried to call the phone number on receipt, but it convenutly goes to a fax machine. " is 713-253-8276

, Amherst, OH 44001 on 6/26/2019. I asked for hot sauce with this purchase. I did not receive any sauce, no napkins, no sausage in the scramble, and a very unfriendly server. I do not wish for any compensation, I just want you to know I will never, ever go back to Taco Bell!!!

The manager name is Tamara and the young girl she pushed name is Tonya She goes around bullying employees in front of customers. You guys need to pull the tapes and cameras from last night. I will never visit your Taco Bell ever again.

The Taco Bell in Prattville, AL

Location- 2175 E Chyenne Ave North Las Vegas NV 89030- (702) 550-3250- Taco Bell order 321669 Receipt #031919 cashier Name-Sonia R. Date 6/14/19 at 7:50AM my daughter and I were in drive thru ordered our food. When Sonia handed hot coffee the lid fell off, coffee spilled on my Left hand, Left wrist and both thighs through my jeans.

After I screamed from the hot coffee spill, she handed me napkins and apologized for the incident as the lid was not secure on the cup. I have been experiencing a throbbing and tingling sensation in my Left hand and wrist where the coffee spilled.

When I asked to make a complaint I was told manager was not there so Sonia gave me corporate phone number 702-880-5818 to file complaint which I called and left voice message at 8:06 AM and no one has responded as of…

Pulled into the Taco Bell, 1131 W Government Street, Brandon, MS, at 10:28 p.m. The voice came over the order speaker saying, "It's time for our change of shift and we won't be taking orders for thirty minutes."

I pulled out as requested and asked if I could come inside? They said, "No, our dining room is closed." And she said I could come back in 30 minutes or wait, but pull out of the line in case others drove-through; park in the parking area.

Hey, that's fine with me. But really? Cars were steadily pulling through and pulling out. Brandon is a small town and Taco Bell is missing a grand opportunity to feed the drivers-through when very little is open.

Not complaining. Just letting you know in case you don't know that they close at 10:00p.m.-something for 30 minutes while they…

I had a very busy day yesterday and my wonderful partner noticed that I hadn't eaten much and wanted to pick up some burritos for us. He raced to get there in time on bike only to find the workers had locked the doors 15 minutes early.

No cars were in the drive thru so he went to make an order and was met with a response. " All in all, I'm extremely disappointed for my partner's sake and will never be back. There is no excuse for the way he was treated tonight and unless there is a change we will not be back.

I am a driver for grub hub. The lobby was supposed to be open till 10 but it was closed before 8:30 and they made me wait in a long drive through lane to pick up my customers food. This is unacceptable and cuts into the compensation I make per delivery.

Please send me some gift certificates so I will be willing to deliver from your restaurant again. I have also filed a complaint with grub hub.

Went into the Taco Bell on 11707 Middlebelt road and the staff was fussing and arguing about a order they so unprofessional and didn’t seem to care that it was customers if I hadn’t paid for my food I would have left they were so unprofessional it was sad I was embarrassed for them and when the manager finally came out because she said she heard them in the office but she didn’t even say much because the young girl told her they were just talking loud that’s all really I won’t be going back to Taco Bell no time soon bad business

I love Taco Bell and was very disappointed because the last couple of times I went there I had an issue. The first time they ran out of some food and the second time they were randomly closed. I can’t believe that it was actually not open and thus was in the afternoon.

Messy put together food, couldn’t even pull it out a taco without getting hands covered in food. The wait for awful and no one was there shouldn’t have taken 20 minutes, especially how bad the food was put together. Needs to be something done, we won’t be back to another Taco Bell.

I wush I could give it 0 stars. Taco Bell Hey 49 Gulfport miss. The floor was greasy I almist fell down, the bathroom smelled horrible. I informed the manager and she started laughing along with the male and female employees. I went somewhere else.

I was visiting from out of town. I used to work for Taco Bell I have never seen such gross neglect from management and team. They are just there for the check.

I made my order at the drive-through I ordered a original Chalupa box with a Mountain Dew to drink and I ordered a cheese bean and rice burrito and a Frito burrito I pulled to the window waited a while and the lady handed me my food I checked it on the way out of the drive-through and noticed that there was a burrito missing there should’ve been five items also the Cinna twist weren’t in there so

I pulled around and went back through the drive-through where there was three people ahead of me I had to wait and my food got very cold I took my bag to the window and told her that there was a burrito missing she said that she knows that burrito was put in the bag I said ma’am there’s only four items here I’m missing my Santa toys in one of the burritos I handed her the bag she read it through…

I have made visits to 2300 Barret Ave Richmond Ca location on several occasions if I do get food it's of poor quality cold, shells/ chips or unfresh stale, soda's or flat most of all the staff rude seems as if they hire by the day to staff the restaurant, it's unkempt inside/out no one cleans the work area I worked at Taco Bell and know the importance of cleaning, druggies inside coughing nodding from drug use belongings scattered about, so many times I walk out as this Sunday because of dirty workspace counters, floors, and dining area.

IF IT WAS POSSIBLE I WOULD GIVE NO STAR FEEDUP

Went down to Rhinelander Wi Sat. Jun 8th, 2019 stopped at taco bell on the way back 2005 Eisenhower Pkwy haven't been there in a long time was looking forward to it got 2 five dollar meals and ate the two hard tacos there or one meal was a hard taco and mine was a soft brought the rest home heated it up for dinner and there was no MEAT on the burritos and

the soft shell tacos I took it apart and looked for the meat and found out there was not even a quarter of a teaspoon of meat on eighter one of them that is a very good way to go out of business really fast that place use to be good it went downhill so fast we will never eat there again should have stayed with our first choice taco john's so that is what we are going to do from now on very disappointed at least at taco johns they have…

We bought taco bell for dinner tonight. I got the chalupa cravings box, the kids wanted tacos and cheese roll ups, and my husband got the grande nachos box.

First my box didnt even come out we had to go back in to get it. Then we got home and my husbands nacho box was fine except all the nachos were so stale they were chewy and gross. My sons cheese roll ups had almost no cheese at all on them.

All of them barely had anything on them. Ill be attaching a photo of one of them. My "hard" taco was so soggy it fell apart when i unwraped it. And my cinnamon twists didn't have any cinnamon on them.

This trip was a massive waste of our money. To give them 1 star after the rude service on top of all the issues with our food is generous. Unless they fix the columbia Ms location we will not be…

Location 348 exchange blvd. Bethlehem, GA. very poor service, gave me the wrong order, just no insentive to please customers

Store # 032483 384 exchange Blvd Bethlehem, GA. to go. when I got home no beef tacos instead gave me 2 beef surpreme burrotos. not a good place to visit unfeiendly staff . order was throwen together, very dissapointed

I have been a customer of Taco Bell for many years. My all time favorite food item has always been a MEXI-MELT. When I went to order my Mexi-Melt I was told it was no longer available. I was crushed!! Even though I thought it was over priced I always ordered the Mexi-Melt. Why did you discontinue it ? ? Are you going to bring it back? Please, please do. Let me know.

While I have your attention, at one time you gave a drink discount to seniors. Then you took it away.. Wendy's has a NO CHARGE for soft drinks for seniors, McDonald's only charges $1 for any size drink, Burger King has a reduced price for senior drinks. What about Taco Bell?

store # 036244 in Sparks Nevada. I use the drive up at the Sparks store at least 1 time per week, I always order a burrito supreme with no onion and a large Diet pepsi. Several times in a row, the drink was not Diet but Regular Pepsi, which I can't drink.

It is very disappointing, because not only do they cost $2 plus tax a piece, but then I don't have anything to drink with my meal. I have even started to ask if it is DIET when the server hands it to me.

Today, went through the drive up, placed my order and ASKED if the drink was Diet and was told yes, and when I got on the road, I found the drink was not Diet. It's so frustrating and expensive, Please contact me if you wish any further information, I have my receipt that clearly states Diet Pepsi.

I went to the Taco Bell in Oro Valley, Arizona to pick up my free taco after the Golden State Warriors won a game on the road in the playoffs. They said they knew nothing about the promotion. Just thought you should know. I believe the promotion was if one of the teams "steal one" on the road you could get a free taco.

Thanks, Gary Dhaemers 12652 N Running Coyote Drive Oro Valley, Arizona 85755

your taco bell in Circleville is letting the kids smoke vape in back room and behind stores. I seen 1 get off work and throw up right by the door from to much vaping plus the manager is forcing these kids to work up to 84 hrs in 2 weeks then refusing to pay them for the hours worked because she broke the law.

this store has trouble getting help and it is mostly because the parent of the kids know whats going on. Id advise you check into it but you probably ignore this advice since I know for a fact you have had many complaints filed aready and done nothing.

I think it may be time to but a bugs in channel 6 news. you could use the free advertising about how your company is abusing our kids.

Went through drive-thru in manhattan ks. I reviewed my receipt and I was given a senior discount. I do not need some 20 year old judging my age. I made a complaint and store manager called. She made nothing but excuses.

Not I’m sorry it was a mistake, just excuses. Won’t go back. I work and pay for what I get and do not need someone judging how old I am.

This is for Exeter Ca 93221 Taco Bell Dee Paradis last week when I was in Taco Bell this particular burrito does not come with tomato Taco Bell in my town I ordered a burrito with extra tomato(tj Edit or delete this Like · Reply · 1w · Edited

Dee Paradis This particular burrito does not come with tomato. Myreceipt showed I had ordered and payed for the tomato I brought my order to my table and would you know it NO TOMATO. So naturally I took it up to the counter to show them and to show them my recei…See More Edit or delete this Like · Reply · 1w

Dee Paradis The woman making up the orders didn't want to do it. She piddled around in the kitchen moving boxes around putting containers on different shelves etc. Finally the manager asked her"well aren't you going to fix her order?' Not now…

After sitting at the drive thru for 10 minutes no one answered me on the speaker, I ordered on the app. I drove up to the window and sat for a while trying to get my food. The young man at the register helping dine in guests looked at me a few times.

No one has helped me. Now he’s filling up cups. The line of cars behind me are trying to order with no luck. At least 5 have driven off tired of waiting.

Finally the gentleman came over and asked what o wanted to order. I’ve been here for almost 20 minutes. Still no food. I ordered a bean burrito and 2 soft tacos. I paid on the app. I won’t be back to this location.

2 weeks ago something similar happened.

Taco Bell is misleading their customers they said all last night that if the road team won in basketball everyone would get a free taco. Bullshit!!! M. nothing was said in the advertisement all last night that it would be on the 18th.

The game was played on 6/2/19 why should your customers wait over 2 weeks for what you promised? I will tell you why because you hope people will forget and not go to get their promised taco. FALSE ADVERTISING!!! I will never go to Taco Bell again.

If a store uses your name they should be forced to honor your sale. 00 taco they said this is a franchise store and we don't honor the sale. That should not be allowed. When I call to ask if you would give coupons for the inconvenience of course I got more lies.

The only way to stop this is to boycott Taco Bell…

There was an advertisement on tv saying taco bell has a grande nacho box for $5. We went to the taco bell on se 50th and SE Powell in Portland Oregon to get one. When we ordered it they said it had been discontinued although it was still on the menu.

a couple of hours later while watching tv we saw the ad for it again. Is taco bell advertising something they will not give the customer. We walked out of taco bell and may go elsewhere from now on.

Visited your store twice for the new Nacho Box and they never had the item. With it on TV for several weeks and every time I visit that location it was never available. So I stopped again on Friday 05/31/2019 and I was told they didn’t have that item.

So if it’s advertised and you don’t have it I have a problem with you misleading the customer. As the corporate office I feel you should not advertise items if you don’t have the items. The location address is 7964 Winchester Road, Memphis,Tennessee 38125.

I placed an mobile order that was accepted by your website. When I arrived to pick up the order, I was told that some of the items were no longer. When I asked what was available, I was immediately accused of having an attitude. I reminded your staff that my order was accepted by your website and that I was simply asking what was available.

I can't register a complaint about your Berkley Michigan store because you are apparently hiding them from the "normal" feedback interface. They regularly fail to deliver my mobile orders correctly.

Given your incessant poor service, I want my Taco Bell account terminated. I will never visit Taco Bell again...!

my husband picked up an order and he asked the girl at the window if it was nacho grande because it came with a soda. she wasn't giving him a soda with it so he ask if it was the nacho grande and she said yes.

well it wasn't and when I called there the person that answered the follow should not answer your phones because she is very rude I will not return to that location again and will let everybody know what happened to me and tell them to go next store to mcdonalds instead.

I can see you wont keep tp many customers at that location as long as she is there.. Kathy very unhappy

Last evening (05/31/19) on my way to work I went through the drive-thru at the Taco Bell located at 2902 6th Ave in Tacoma, WA. After the typical long wait I ordered the Steak Power Bowl as I have often done in the past.

I was told over the intercom that they were out of black beans, would pinto beans be acceptable? Fine. Arriving at work I sat down to my meal only to find that instead of the cubes of beef, there was perhaps a heaping table spoon of ground beef taco filling.

Instead of black beans there was perhaps a heaping table spoon of refried beans & about a half of a cup of Mexican rice & a large amount of diced lettuce covering it all. As I was now many miles away & beginning a 10 hour graveyard shift there was nothing I could do about it. I felt completely cheated.

Not at all…