Postal Service

I mailed a letter that was priority and certified with return receipt and paid 12.

45 for it on April 14 2016 going to an APO address.

My complaint is that it still has not arrived at its destination as of today.

This should be made clear to customers that no matter what you pay it will take 3 times as long to get there and the price should reflect the poor service through the USPS.

When I made contact with customer service they gave me 2 forms of contact to the military PO and neither was working.

I lived at the Grand Canyon for 5 years.

The Post Office is open from 9-4:30, when you work 8-5 it makes it difficult to get your packages, so I would go at lunch time, there was only 1 person manning the windows as a rule, so much of my lunch time would be taken by waiting.

They use to be open 11-1 on Saturday, this gave you an option, but now they are closed on Saturdays.

So I closed my box out on April 1 before I left the canyon and Tom told me that my mail would be held for 90 days, I have been on vacation so getting another address has taken me a couple of weeks.

I called to check on a package that was do to arrive, and was told that as of April 11th my mail was returned to sender.

This PO is just a joke.

On Wednesday, April 6, 2016 at 12:10 pm, I was waiting to turn left from westbound 51st St. onto southbound Geneva Ave (Hwy 120) in Oakdale, Minn.

Apparently the driver of USPS vehicle 0230505, who was behind me, was in too much of a hurry to wait to turn right from 51st and he jumped a curb and sprayed rocks, dirt and mud on the passenger side of my vehicle while pulling onto northbound Geneva.

Attached are pictures.

I do not know if there is damage yet besides the cleaning costs, since it just happened and I'm at work, but you can be assured I will be inspecting each and every mud/rock splash for chips.

Please advise on how to proceed with this complaint.

I had my held for 30 days (3/1-3/30 2016).

Confirmation number CAH236308762.

Today it was delivered to my neighbors home and she is holding it for us.

She also rec'd. her held mali and two other addresses.

These she returned to the post office.

Perhaps we need an "undercover" boss to inspect what you and I expect?

Last year my held mail for 30 days + was never delivered as requested.

A package was dropped of with the postal clerk at 12:01pm on Monday Feb 22,2016.

The mail was to be sent priority mail 3-Day.

I understand this is just an estimate, however today Friday Feb 26, 2016 the package is still in the Kearny NJ facility.

This I find extremely disheartening.

I send packages all the time and the tracking is always updated.

To make matters worse I called the NJ Palisades office and spoke with a female supervisor at 4:34 who asked for the tracking number but did not bother to input the information in the system and passed me off to a clerk.

The clerk tried to help but I feel the supervisor should have provided some type of action plan, Not nothing can be done.

I'm I suppose to wait indefinitely for this package before someone attempts to look into this.

I just…

Your Rural Office located in Coal Creek, Co. has antiquated equipment and is run inadequately!

I don't blame the staff as much as the lack of resources they have to work with!

I live right near this office and mail out many items due to my online business.

The desk clerk is not able to print out a receipt with the tracking info on it, so they crudely hand me a sticker with a (tracking) number on it.

This has been going on for years!

I can get by as long as nothing goes wrong but occasionally these small stickers with tracking on them get lost, and then the fun begins!

They say they have no way to retrieve it?

Any other location could handle this as long as I have proof of payment but at this location I am usually SOL.

I know it's a small hub but c'mon!

It's one step away from pony…

For the past MANY months, perhaps even more than a year, I have had terribly first class mail delivery service for my business.

I am located right next door to the post office in Lombard, Illinois, yet at least once a week I get nooutgoing mail.

My complaints to the post office fall on deaf ears.

In attempts to talk directly to the post master, I am always told she's not available.

Then issue my complaint to the person on the phone.....yet the problem continues.

I cannot understand why as a business, I should not be getting service EVERY DAY, considering I am right next door to the post office.

I moved from Imperial Tx to Colorado on Dec.

6, 2015.

I call in January to complain about the PO in Imperial, Tx 79743.

The man that took the information only got my new address.

I asked him if he wanted my old address and he assured me that someone would call within 72 hrs and they would get it then.

Needless to say, they called the PO where I live now and told them I was not getting my mail.

Imperial, Tx, 79743 clerks fault.

I handed the clerk in Imperial a change of address on the 5th of Dec.

2015.

She sent my mail back to the senders.

I had to call everyone and give them my address so I would not have late fees.

She finally started sending me mail in priority envelopes.

Two weeks ago, I got 4 other Imperial Tx residents mail along with mine.

This was a common thing of…

I had not received mail for 3 weeks, so on Thursday I called US Postal customer service.

On this day, Monday, February 8, 2016, I returned J.

Ellison's phone call.

I told her exactly why I called.

She explained that the mail carrier had put a notice in my box that my box was full and that further mail was being held, I believe she said at the Glenwood Post Office.

I told her that I didn't receive a notice and that the carrier can say they put a notice in the box.

I then asked her if the notices could be sent electronically that way there would be proof a carrier did or did not do something, her response was "No" with an explanation that was very lengthy.

At the end of her statement she said and I quote, I tend to take the mail carriers word on putting notices in the boxes".

I then…

I paid $12.

44 to buy a music book from Ebay.

On the front of the package is a label "BOOK: PLEASE DO NOT BEND".

The package was doubled up in my mailbox.

The package size was 11x13 (picture below) The packer of the music did good with cardboard and all but the book was still bent from the delivery.

I am not happy!

Delivered on 2/6/16.

I have lived at my current residence since August 2013.

To date in total my wife and I have gone to the post office at least 10 times to pick up items that were supposed to be delivered to my residence.

On all these occasions I have had to use the internet to track our mail/packages.

Today, 6 February 2016, as I was walking out of my house to go to work I saw the delivery man driving his mail truck across the street and he had already past my residence.

When he saw me he came back around and gave me a package I was expecting.

On the package, he had written down that he attempted to deliver the package.

My wife is always at home 100% of the time, especially when we are expecting a package.

The mailman did not leave a note in the mailbox or at the door that he attempted to deliver…

February 2nd 2016 at 4.

40pm I went to a post office located at 101 Hyde Street, San Francisco, CA, 94102 to receive my package.

This post office has no security guards and to get any sort of service you have to go to a window, ring a bell and wait for some time for someone to come out and assist you.

When I came in there were 2 people in line who said that they rang a bell a while ago but no one came out.

I went to the opposite side of the hall to see if I can find anyone but the window was closed.

As I was going back an African-American man came in and went directly to me trying to hug me.

I stepped back and rushed to the people in line.

He followed me.

I started ringing the bell again trying just to get some help and all that time this man continued sexually harassing me and…

I have a package that was supposed to be delivered yesterday, 2/1/16.

Never received it.

I tracked it again today, it still shows 2/1/16.

I have been trying to contact someone for at least 2 hours and can't get through to anyone.

I ask for a Representative and the voice mail message keeps repeating "No one is available at this time".

They open at 9:30, it is almost 11 AM.

The Franklin Park phone number is not working and I just get a get a fast busy signal.

How do you get to talk to a real live human at the US Postal Department?

I ordered an item online on Tuesday January 19th that was being delivered via USPS.

I tracked my package online, which stated that my package was 'out for delivery' on Monday January 25th.

The package never arrived and after tracking every day after the 25th, it now says, 'no update on tracking information'.

It also never displayed that the package was 'delivered'.

I phoned the 1-800 number for USPS on friday January 29th and they told me that they don't know what happened to the package and that the local post office will call me within 24 to 72 hours.

The local post office phoned me the next day and they also stated that they don't know what became of my package, and that they could see that it was never delivered.

They then told me that they would check with the postal carrier and…

Our mail carrier has delivered at least 8 packages to me late (including 2 that were supposed to be delivered 2 days ago), claiming "Undeliverable" and also "Address Issue" in the past couple months.

Surprisingly the address on every package when I do get is correct.

No mail was delivered yesterday or today...granted mailboxes were snowed in yesterday but not today.

I believe we have a new Mail Carrier because we never had this issue with last female Mail Carrier.

I pay for my packages to be here and I expect to find in mailbox when i get messages saying "Out For Delivery":.

I hope something gets done about our Mail Carrier so I don't have to pursue this any further.

The US Postal Service mail delivery to our house before and after Jonas has been unsatisfactory.

We have not had mail delivered since Thursday 21 January and it is now 4 pm on Tuesday the 26th still no mail.

I can see no mail on 23rd during the storm but the roads have been cleared since yesterday and the snow has been cleared away from the mail box since yesterday morning so the carrier could access the box without getting out of the vehicle.

When we called the Ashland Post Office this morning Lisa (PM?) said they were doing the best they can and would get to the customers missed Friday and Monday first as we are near the end of the route for our carrier.

That did not happen.

It is also strange that friends in neighboring Mechanicsville got their mail on Friday and the snow…

No mail delivery, late mail delivery, wrong mail delivery, mail returned (including utility bills) with note no such person at the address, mail returned due to house being abandoned, mail not delivered due to blocked mailbox (Not true!) This has been going on for eight months.

I have complained repeatedly (formally three times).

The situation improves for a couple of weeks, then back to the same problems.

This type of complaint is all too common for 77082 Whittington location.

In person complaints are pointless.

The people are rude to customers and don't seem to care.

Someone somewhere needs to address this matter.

I am sick the United Postal Service, wasting so much money, way too many Priority boxes.

They came out with 16-17 boxes 8 years ago, to now be discontinuing most all of them.

They are in debt, I wonder why?

Now, you cannot buy postage for boxes A & B on line, you have to go to the Post office, which has let go of most employee's, you stand in line for 20 min. to be helped.

Seems the online is a heck is a no brainer, a lot cheaper, then hiring employee's.

Yesterday, I called USPS, three times, was on wait for over a hr. each time, had to hang up, finally got a hold of them, after 1½ hr. hold.

On several occasions I have gone to the Post Office and found them to be closed for Lunch between the hours of 12 pm and 2 pm depending on the day.

While I understand that people need to take a Hour break and are entitled to it but I don't understand why 1 person cant keep the window open for business while others take their break.

This has happened a lot in the Saint Johnsville, NY office.

We are constantly being asked to pay higher prices for your services but we never get anything back in return.

Four times now my USPS Certified Mail, my letters never got delivered or I their delivery never was confirmed.

Most recently, 1/09/16, I sent two Certifieds to the IRS in Fresno, CA which I never got confirmation of their delivery by 1/12/19 (now 19th), nor an updated delivery date.

In following-up with the Main Post Office, they could not assure me that my two letters were delivered, this was after finding your Tracking on-line provided no help.

Both were time sensitive documents.

I sent a Christmas package 5.

5" W x 7.

5" L x 3.

5" H with a cell phone charging bank Mpdel #MJ06 to my daughter Rebeca, with her full name written on it in Permanent Marker.

My daughter and I both tracked the package by it's tracking number 9500-1111-8564-60075836-37.

The tracking information states the was delivered too.

Not having insurance on a package is no excuse for USPS to not properly deliver or loose their USPS Customer Packages.

We suspect the Postman or Postmen delivering to the apartment complex where my daughter lives are stealing or calibrating with a group of thieves who are stealing my daughter's and other tenants packages by delivering those packages to the wrong apartment number on purpose!

Because my daughter has lost many packages!

I have had a lot of packages delivered by USPS that have came up missing.

I have tried filing complaints in the past and never have heard back.

However, my dad recently sent me a gift through USPS that had been delivered Monday January 11, 2016.

The problem is I never received the package and we have already confirmed that the address and apartment number were written correctly on the package.

Unfortunately the package did not have insurance, but since I continually have this problem with USPS I wanted to file a complaint here to see what can be done about figuring out what happened to my package and holding the person her delivered it accountable.

I also would like to see that the postal delivery man or woman gets my packages to the right door the next time I have something shipped…

I sent an international package on 1/11/16.

It was returned to me on 1/13/16.

My po on Viking dr. where I mailed it didn't know why it was sent back as everything was correct.

They stamped it and said they were going to try again and gave me a receipt with the same tracking number that does not work. #LZ 529858213US.

I've been trying to call for hours to no avail.

The first time I didn't even get a person, just dead air, and then the survey.

Needless to say, I was not pleased.

My customer is up in arms because there is no tracking number.

I had a package coming from Italy.

After 30 days past I contacted the person in Italy and was told that the package was in my post office for a while.

He gave me the tracking # (ra592627733it) and I went to pick it up.

The post office told me they had no record of it and they could not help me.

I called the international office and they said that the rider street station in Brooklyn n.y. had tried to deliver the package one time and fail do so -- no one home so they say.

I pick up the mail all the time! the mailman did not leave any kind of notice to let me know of the attempt to deliver so I could not know that the package was even in the USA let alone at my house.

I ordered stuff that was due to come from fed ex but it got dropped off at post office to be sent out.

Mail carrier brought package to my address she gave my package to a person that was coming down the stairs because he asked was that for apt #6.

She also gave him my mail with my bank statement in it.

He leaves my mail on top of my mailbox n takes my packages that she gave him.

I'm mad because she didn't do her job right which was to go knock on the door.

She also lied n said 3 packages was dropped off but it was only 2.

The 3rd package was in my mailbox on Sunday but it states n my email that it was delivered on Saturday at the same time as the other 2 packages that was given away.

I was told I should've had insurance on it but I didn't no the post office was helping to deliver…