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Postal Service

1.0
184 complaints

Complaints

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ROSEMARIE PAPKE

Oct 26, 2018

We did not receive the Amazon book shipment by John Grisham "The Reckoning".

Tracking ID 9341989704090304686059

Supposely, delivered Tuesday, October, 23 2018 and it stated in Amazon under delivery :"Package was left inside the residence mailbox'" .

I would very much appreciate you investigating this issue.

Thank you, Rosemarie Papke, 1023 Summerview Drice, Stockton, CA 95210

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Dianna L Smith

Oct 21, 2018

Ordered couple of items thru Amazon -- they were supposed to be delivered TODAY!

Just checked tracking & it states that one package was left on front porch by mailbox & 2nd package was left inside mailbox!

First tracking #IS 9361289676090739577017 and second tracking ID#9374889676090791984101.

THERE IS NOTHING THERE.!!!

I have been here all day & no one even knocked on door!!!

FIND MY PACKAGES ASAP!!!

VERY DISAPPOINTED WITH Postal Service lately!!!

Late delivery, none some days!!

Never same carrier two days in a row!!!

COME ON, THEY MAKE GOOD MONEY, WHY CAN'T THEY DO THE JOB RIGHT?!?!?!

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jackie bowen

Oct 12, 2018

My mail box was knocked down by a carrier on October 4th 2018 and they have been telling me my box will be put back up. it is October 12th and my box HAS NOT been put up. could some please have them to put my box up.

If the carrier stop driving so fast I would still have the mailbox up. address is: 705 Third Street Villa Rica, Ga 30180

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roland partin

Oct 7, 2018

Can't get items picked up on Sat

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Graylin D. Simmons

Aug 10, 2018

I have not received mail on a regular bases.

Contacted the utility departments and from July 9, 2018 when they were mailed out but I have not received any of them as of today, at least 3 different companies.

This is unacceptable, I have not even received fliers or sales papers.

I went to the post office and gave my info and told the supervisor would look into it.

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JoEllen Munoz

Aug 3, 2018

From June 26, 2018 through July 27, 2018, we put our mail on hold.

During that time, according to my tracking information, six (6) packages were delivered to me.

However, when we picked up our mail on Monday, July 30, 2018, none of the 6 packages were there.

I have tracking numbers for all the packages saying they were either delivered or held by customer request.

So, where are my packages?

Furthermore, when I asked the postal worker what I should do about this problem she said to me, "I don't know".

Well, if she does not know, how am I supposed to know what to do?

I also want you to understand that this is over $500.

00 of merchandise that is missing.

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Francis H Jodrey

Jul 23, 2018

Case # CA138809247 Was contacted by postmaster on 23 July in reference to complaint.

About my original call not being returned, he said he knocked on my door and no one answered, so why call.

Typical Alpha male, his way or no way.

Won't listen.

No politeness.

No care about the customer.

Exaggerates a lot.

He says my mail delivery is impossible because of uncut lawn and fear of bugs and has stopped my mail delivery, again, the second time, despite the fact he delivered my mail himself after a couple of days of non-delivery the first time on the 19th.

Mail delivery continued until he canceled again on 23 July in retaliation to my complaint.

He also said my driveway was blocked with my cars.

I thought cars were supposed to be placed in a driveway.

I am 69 and 80% disabled with…

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Barbara Madison

Jul 23, 2018

I rec'd a package that I ordered from QVC on Tuesday (7/17), it came a day early.

The postal person threw my package on my front door porch.

I heard the box when it hit the porch.

By the time I got to the door she had pulled off.

Just glad it was not glass or labeled fragile.

This package was delivered to 823-33rd Ave., Tuscaloosa, Ala.

35401.

I talked to my mail carrier today and she told me what to do.

This is the USPS TRACKING # eVs 9261 2909 8132 7457 1010 2630 08.

Also my neighbor witnessed this action & told me what they saw.

I don't expect to order stuff and have the mail services throw it on the porch, there are 2 chairs on the porch, set it in one of those.

I am not pleased at this time.

Thank you.

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Marc Mykkanen

Jul 20, 2018

Lost my perishable package for over a week after I was told it would be delivered in 3 days.

No one could find it.

Then 1 1/12 weeks later it shows up in Florida from Alaska going to Minnesota.

The post office tells me priority package does not mean it will get delivered!!!! then the package is repackaged and shipped to the declinational post office ruined and they had to thru it away .

I Called and filled a complaint and was told I will get a call from a supervisor by the end of the week.

NO CALL BACK AFTER 2 WEEKS WAITING !!!!!

USPS IS THE WORST COSTOMER SERVICE .

I WILL BE CALLING AGAIN!!!!!

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Wanda L. Powell

Jul 20, 2018

A delivery attempt was made on Wed 7/18/18, which a slip was left .

I called Lincolnton P.

O. in Harlem for package redelivery.

My package was not delivery on Thurs, so I called Lincolnton P.

O. on Friday, but was placed on hold for over 30 mins, because the clerk who answered my call was clearly having a bad day and would not give me her name.

I only wanted to know where my package was for pick up.

No one picked up my call.

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peggy westfall

Jul 18, 2018

on july third i went to the post office on 2200 innis rd columbus ohio 43224-9994 i put four bills to be paid in the box out side and they never reached their destination now im getting double billed this post office does not deliver the mail half the time always got a excuse for their lazyness and carelessness and yet no one does anything about it guess i need to get action six news on the post office next since no one cares enough to do somehting aobut it

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Sharon

Jul 16, 2018

I wanted to know why if I have a package why they can't deliver to my door.

I have not had a problem in the past.

I have a long driveway so no problem anyone stealing my package.

I was Tracking my package today it was to be delivered but got a email was told my mailbox was full it's 12:30 now my mail never delivered till after 2pm.

I have this problem all the time I have a package.

Now when I can I use another service.

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stacey valenciano

Jul 12, 2018

I came home from the store and noticed the postal van was parked in my handicap spot I asked him if he will move his van because that is my spot he said it will be a while and left instead of moving it which was no more than steps away I thought it was rude and he was surly rude because I confronted him next time I will call the city and you will have to pay the fine very disappointed in his attitude

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Michael Dressel

Jun 14, 2018

Plantsville Ct.

Post office.

Postmaster refused to fly POW/MIA flag on flag day as directed.

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James Austin

Jun 1, 2018

In reference to tracking code: 94055159010517453224152.

I had 15 baby keets (guineas) shipped from Pennsylvania to Marion NC, 2 day guarantee delivery.

The birds arrived here on time and I was called this afternoon for a pick up at the Marion, NC post office.

When I arrived I was told all the birds were dead and had been since before being transported from Asheville, NC to Marion.

At least that's what the driver told the receiving clerk.

He said he heard no peeps or movement from the box when he picked it up in Asheville.

So something must have happened to them between Philadelphia and Asheville.

The box arrived in pristine condition with no dents or any visible damage, However once you cut the tape and opened it up...all 15 birds were dead.

It is obvious to me, as well as I am it…

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Sue Dunham

Feb 9, 2018

My husband and I are trying to obtain passports in Wexford county cadillac mi.

We met the same woman two days in a row.

She is anything but accommodating.

If she worked for us she would be gone so fast.

She is the reason folks are finding other methods of service.

She must know no one can touch her.

Sour, flippant, impatient with confusion of process.

Why oh why do we have to endure folks who can not be disciplined and/or counseled in customer service.

Well we will only return if there is no other alternative.

She needs to learn how to just smile.

Is it because she works for the government?

Can she ever be fired?

Perhaps that fear should be presented as an alternative.

I don't know why I am even venting.

Is anyone even going to respond to this⁉️

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Kathy Crowley

Aug 6, 2016

I use USPS almost daily and pay the price to have two day shipping.

I just received this from one of my customers and I can drive there in a few hours from where it was shipped.

Sarasota to Orlando.

See below, just wanted you to know that my order for Atomic Grow which you sent on 7/26 just arrived TODAY....

8/5.....you sent it by USPS 2 day priority mail at a cost of $6.

80 and it took 8 days to go to Orlando, ridiculous.

I think you should demand USPS refund your postage costs.

You can credit my Visa card for that amount since service was so horrible.

I would consider not using them in the future.

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Christopher Herndon

Jun 15, 2016

On the evening of May 20, 2016, I purchased 3 money orders from the Post Office.

Brought these money orders at 170 Martine Ave in White Plains,N.

Y.

Total cost of the money orders was $1062.

42.

Before I got out of the post office, I took time to place the money orders with receipt inside a Walmart shopping bag.

Then I went to do some shopping at Walmart.

By the way, I happen to be the last customer in the post office.

Also I just was able to make the post office before closing.

So once I completed all my shopping, I go to check out.

Paid for all my items.

The next thing I notice that I took the bag with the money orders and receipt inside and placed it on the counter.

I used a shopping cart to place items in while I'am shopping.

Rushing to put all those bags inside the cart,…

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Bryan Morris

Jun 4, 2016

My package tracking #9400110200830180004849, which I was tracking went to the Myrtle Beach Post Office at 505 North Kings Highway.

The Postal Service employee posted on the tracking site that it was un deliverable on Friday June 3, 2016.

I went to the Post Office on June 3, 2016 and asked that they give me the package.

The PO employees stated that the mail carrier had not returned.

They took my number and said that they would call me.

The did not call me.

I went to the PO on Saturday June 4, 2016 and asked that they give my package, the checked and said that it was out for redelivery.

My mail carrier came today and no package.

Please help me retrieve this package so that it is not sent back.

This is the fourth time that I have had this problem over the last two years.

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Diana S Armstrong

May 31, 2016

My husband and I are retired and spend approximately six months out of state and Whatcom County.

We have had a post office box at the Mount Baker station on Orleans Street for fourteen plus years.

We have had a few issues from time to time about having our mail forwarded.

My box rental expires in April so I call the Mount Baker station to verify the current box rental rate for the coming year as we usually return to Bellingham late April or mid-May.

On April 11, 2016 I made a call to USPS at 10:30 a.m. and spoke to a clerk for 8 minutes and 15 seconds.

I was told that my new rate would be $86.

00.

On April 22, 2016 I forwarded my check in that amount to the Orleans address.

On May 29, 2016 I went to the post office to collect my mail.

Unfortunately, the box was locked denying me…

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Tom Walczak

May 24, 2016

This is the 4th time that I get email(s) that my package(s) are "out for delivery", but the packages aren't delivered even though the regular mail is.

You would think the carrier would deliver them the following day after returning to the Post Office with them , but it takes 2 or 3 day after that before the packages are finally delivered.

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Kathleen Leveroni

May 23, 2016

When we travel, it is nearly impossible to be sure that Premium Forwarding is going to work although the charge is just under $100 for three forwards.

This time we were going to be gone three weeks and asked that our mail simply be held.

When we returned, there was mail in our box including a check that had been there for two weeks!

I went to the local post office to complain to the post master and she was "Much too busy" to come to the counter and I was unable to talk to her.

What does a person do?

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Mary Penn

May 11, 2016

Our mail carrier is for lack of a better word at this moment "terrible" and lazy.

He many times does NOT get out of the truck if a package won't fit in the mailbox.

When he does deliver to the porch, he places it at the very edge (in direct sight and sunlight) when it would be just as easy to place it up near the door out of direct sight and sunlight.

In particular, I had a package of medication delivered today which should be stored at temperatures below 70 degrees (refrigeration is recommended) but when I came home it was sitting at the edge of my porch in direct sunlight!

That is nearly a $60 bottle of medication.

This is somewhat of a final straw for me!

He continually pushes our outgoing mail to the back of the mailbox as he shoves our incoming mail into the box ?

It is not at…

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Ronald W. Steigerwal

May 9, 2016

I live in a condo development in San Diego.

We have a central mailroom where letters are delivered to boxes and smaller packages can be placed in parcel lockers.

If the package is placed in a parcel locker, a key to the locker is put in our mailbox so this can be retrieved.

I have had a record of a package being delivered to a parcel locker twice in the last month (latest tracking information for the second delivery is 9400111899563774259664) but have not received the package after the merchant has sent this to the correct address twice.

This not only affects me, but I cannot continue to have the shipper re-send packages that are mis-delivered and the recipient has not been honest enough to bring the package to me or leave it out for the post office worker to redeliver.

I have noticed…

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Edward Dybala

May 7, 2016

My package, tracking #9505 5121 3043 6123 3035 05 was put in your system on 5/2/16.

As of 5/7/16 it has been returned to the chicago metro hub 3 times.

If this is how you handle 2 day flat rate service it is no wonder the general population has no use for those in charge of our government.

I wouldn't give this service one star.

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