Postal Service logo

Postal Service

1.0
184 complaints

Complaints

Postal Service logo

Ronald Brown

Feb 1, 2019

Thursday January 31,2019 carriers of the Boone Post (Boone, Iowa) office were told to clock off by 5pm.

Why?

The out-going truck does not leave till 6pm.

There is still a good half hour of daylight left.

I am at the end of the route and did not get delivery.

Weather conditions had actually improved during the day.

Subs are eligible to work up to 12 hours a day.

Why were carriers pulled off the street when there was still an hour of viable time they could have continued on their appointed rounds?

Carriers were not maxed out on hours.

Postal Service logo

Edward Turney

Jan 28, 2019

My mail is being delivered in damaged condition.

These are normal 1st class mail usually to pay bills.

On 11/19 bill was mailed to Citicorp. they never got it and 25 days later the post office sent it to me in a postal envelope.

Envelope and check were mangled.

Citi corp charged $60.

00 interest that I had to pay.

On 12/26 bill was mailed to Century link.

As of today they have not received it.

On 2 Jan bill was mailed to TECO .

Today TECO sent it back to me because the check was so mangled they could not deposit it.

Mail is mailed from Oxford Fl or The Villages, 32162 The only common location for my mail outbound is Jacksonville, Fl Citi goes to ??

Sioux Falls SD, Century Link ?? to Atlanta and TECO to Tampa,Fl

I went to the local post office,Oxford,Fl, and they were absolutely…

Postal Service logo

Mike Fredrickson

Jan 17, 2019

This is an ongoing problem with the Calimesa, CA 92320 Post Office.

Addressing it with the local Post Office has been fruitless nor has writing an editorial in the local newspaper helped!

I’m a Disabled Vietnam Veteran, retired USPS supervisor that is appalled at the lack of respect and flag etiquette displayed by my this local post office!

At times the flag is flown overnight without proper illumination or not flown at all!

Has been up all week during working hours in the rain!

Either take pride and honor our Flag properly or quit flying it!

I sincerely hope that this will finally take care of this problem!!!

Thank You, Michael E Fredrickson

Postal Service logo

jerry Hagler

Jan 15, 2019

I HAVE MADE SEVERAL CONCERNS TO POST OFFICE LOCATED ON MCCATHERINE BLVD IN CONCORD NORTH CAROLINA RE: MY MAIL ESPECIALLY CARRIERS NOT WANTING TO COME TO MY FRONT DOOR TO LEAVE A PACKAGE .

I DO LIVE OFF A DIRT ROAD BUT THIS IS BECOMING A NUSIANCE.

AND INCONVIENCE.

I LIVE AT 2851 TILLEY ROAD CONCORD NC AND WHEN I RECIEVE A PACKAGE THROUGH MAIL SERVICES THE CARRIER WILL I WILL NOT DELIVER VOICES UNDELIVERABLE.

I BELIVE THAT THE CARRIER IS JUST LAZY AND IN A HURRY.

I WANT MY MAIL DELIVERED THAT WAS ORDERED FOR DELIVERY.

IS THAT NOT A SIMPLE REQUEST.

WE HAVE NO OTHER PROBLEMS WITH DELIVERIES AND THEY HAVE HONDAS AND EVEN A HONDA FIT THAT DELIVERS MY MEDICATION.

PLEASE REDUCE MY ANGER EITHIER BY REPLACING CARRIER OR JUST DELIVERING MY MAIL LIKE IT IS SUPPOSE TO BE .

THANK YOU.

Postal Service logo

Lauran Soffe

Jan 13, 2019

I had a package delivered to my local Post Office on December 22 end (45600 CA-79, Aguanga,CA 92536) from QVC shipped through UPS and UPS gave me the tracking # 1Z2002040301576021 I went to the post office to get my package and was told they did not have it, I called UPS and was told that a Mr Bush at the post office had signed for it, I called QVC to see if they could help and was told that the post office had sent MY PACKAGE BACK TO QVC..

Postal Service logo

G . Melvin Mills Jr.

Jan 13, 2019

On the 17th of December we mailed three Christmas cards to each of our Grandchildren with gift cards inside .

They were mailed form Melbourne Fl.

32940 to Chambersburg Pa 17201.

Two of the three cards arrived on December 22nd and the other was delivered on January the 4th .

We in turn received a Christmas card from the PA zip code 17201 of the same address on Jan .

3rd that was mailed on Dec.

21 and received it opened and gift cards stolen from inside the card .

That same card had to be hand processed due to the type of card .

My concern is did someone open the card at the postal service or was it delivered to the wrong address and the recipient opened it .

Either way there was negligence on behalf of the postal service .

We sent a Christmas Card to 32 Orchard Meadow Drive ,…

Postal Service logo

gary terziani

Jan 11, 2019

On Jan.

4, 2019 I sent a check to Charles Schwab Co using certified mail.

I was told it would get there in three business days.

Today is Jan.

11 and it has not arrived at its destination; tracking number is 70180680000196362980.

I have lost a lot of money because of this.

Tracking info says it departed Orlando Fla distribution center on Jan.

8 at 8:58 pm and is in transit to the next facility.

Calling to talk to customer service means a wait of over an hour.

Complaining to USPS online is very difficult requiring much personal info. including signing in with a password.

Are you kidding me?

Its like you make it difficult to make a complaint on purpose.

So here it is seven days later and I don't know where my investment check is or whether it has been lost.

All USPS tells me is…

Postal Service logo

Brookshire Circle community of Eustis

Jan 8, 2019

Our public mailbox unit has a broken parcel retrieval box (#4).

This has been an issue for some months now.

There are two units servicing Brookshire Circle, The one I am referring to is near my address at 4014 Brookshire Circle, Eustis Florida.

The lock is broken on Parcel storage/retrieval box #4.

Apparently the mail carrier's key/lock works, but ours doesn't.

Three of us tried jiggling and turning the key (labeled #4) for about 20 minutes, but could not get it to unlock.

Please help.

I have a package there that I cannot retrieve.

I've left messages for the mail carrier before, but she never follows up.

Postal Service logo

Patricia Turner

Jan 4, 2019

Non-delivery of mail has been an ongoing problem for the last few years.

It has gotten particularly unacceptable/careless over the last few months.

At one point I was keeping a tally of nonreceipt of mail.

I have had blanks checks ordered from the bank delivered to a neighbor and then left on my front porch by him.

Utility bills aren't delivered every month.

Just last week I had to contact my cable company to pay online so I would not incur late fees since I haven't to date received the bill; I ordered a router for my computer over a week ago which has not arrived; I contacted AT&T today to have another bill sent to me since the bill that normally arrives at the end of the month (December) has not arrived although my neighbors have received their bills.

The CPA firm that completes my…

Postal Service logo

Dolores Ortiz

Dec 29, 2018

I have not have my mail for the past two days.

First the mailman was leaving my mail to my next door neighbor and now I just haven"t gotten any.

Also why am I getting my mail deliver around 7:00 pm.

Is there a shortage in postmans?

Please let me know.

I"m expecting a check and I haven"t received it.

Thank you.

Postal Service logo

Alexia Hussey

Dec 27, 2018

My package that was mailed on 12-17-18 in Titusville, FL sat in the post office for five days before sending on to Jacksonville (according to the tracker).

My package has yet to make it to Cleveland, Ohio.

Sign on the post office door said the cut off for mailing without paying express was Dec 20th.

My Christmas card mailed to Maine was sent on the 14th and got there on the 26th.

I am getting Christmas cards from friends and family on the 26th who I know mail early every year.

My mail carrier replied "Bah HUMBUG!" when I wished him a Merry Christmas last week.

Something is wrong with this picture.

Postal Service logo

MATHILDA G. MILLER

Dec 27, 2018

RE: CH051593206US This package had been long overdue.

It has never been delivered on the address.

One of the claimant of the contents of the package has died October 19.

Accordingto tracking, it had been with customs for weeks from October 13.

The addressee has cancer and was in and out of the hospital but there is always somebody in the house.

No package delivered.

There was also a mistake in the declaration of the DONATED ITEMS.

It was supposed to be $46.

00 instead of $460.

00.

Please expidite ASAP.

Postal Service logo

Deborah noble

Dec 21, 2018

My daughter informed me to expect an express delivery by 12:00 noon.

I "STAYED HOME, TURNED RADIO AND T.

V.

OFF" so I could hear the either the front or back doorbell.

Needless to say since it was a large box there was no knock or door bell, just a notice on the front door saying "SORRY WE MISSED YOU".

I was waiting for this package.

No one ever delivers mail to my front door, my mail box is at my side door.

Had they bothered to walk up the driveway, see my car, and observe the back door open and ring the door bell I could have accepted my package that was guaranteed for noon.

How are they allowed to get away with this?

Again I re-iterate I "WAITED" for this package and no one rang or knocked!!!

Postal Service logo

Jason Messer 422 Tall Poplar way Cosby tn 37722

Dec 21, 2018

i am having a problem with the mail carrier not delivering mail.. on 11-24-18 I had a letter placed in my box that had been written on 10-8-18..

It had information in it about my health insurance being cancelled on 10-29-18 if I did not respond.

My insurance was cancelled due to not receiving the letter.

Where was it at..

Was it in his car?

Is he taking bags of mail home when he is running late?

3 weeks ago I had a sorry we missed you for a certified letter..

I was home all day with no attempt to deliver..

2 weeks ago I had a sorry we missed you..

I was home all day I was in my drive way watching him at the mailbox.

He made no attempt to deliver a certified letter..

I called the postmaster at cosby and made a complaint.

Today I received another sorry we missed you.

I was home…

Postal Service logo

Eston Rewis

Dec 13, 2018

I placed our mail on hold At the New Tazewell Tn.

37825 in September 2118 for my home and also for our PO box, we returned on November 16,2018.

My wife picked up the hold mail so we thought not so today December 13 2018 my wife goes to the New Tazewell PO and is was given a plastic of mail and was told they missed this tub when she picked up our hold mail three weeks ago. in the meantime a parcel with some things my wife had ordered was sent back. today December13 2018 we found a key for a parcel locker you think that parcel is still there.

I retired From USPS at the end of 2002 in Jacksonville Florida this kind of service would not have tolerated been there.

Postal Service logo

RD Groves

Dec 11, 2018

Delivery service.

This problem started in August, 2018 and has been getting worse.

I have a weekly newspaper (THE Journal) subscription from Caldwell, Ohio that is apparently not being handled as 2nd class mail.

It has been coming in to my address anywhere from 10 days to 2weeks late.

This is a periodical, the regulation that covers it is not being followed.

As of today December 11, 2018 the November26,2018 has not arrived, December 3,2018 has not arrived and as of today I'm looking for the December10,2018 copy.

The Journal is mailed out of the Caldwell office every Monday evening in #1 sacks.

When I have Journal dispatcher hand carry my paper to the Post Office and have it (round dated) it usually arrives at my address on the following Thursday or Friday.

Where is my paper???

Postal Service logo

Denice Simms

Dec 8, 2018

Today December 7, 2018 about 3:30 pm Renaissance At North Park Senior Apartments

The mail carrier that delivers to 4330 30th St.

San Diego, CA 92104 Was rude and verbally abusive to me.

He was delivering the mail.

I thought he was finished I used my key to open my box and retrieve my mail from yesterday.

He yelled and said I would have to pick up my mail from the post office if I ever did that again.

He was very angry and hostile.

I called him on his tone to me and he became even more hostile.

I should have gotten is name.

He is a Mexican guy that is all I know.

He said he was respectful, but yelling and threatening an elderly woman is not respectful.

He never learned that disrespect begets disrespect.

Postal Service logo

Ann Hornsby

Dec 3, 2018

The post office in my neighborhood is constantly unmanned.

A line of paying customers, but one postal employee.

This is not acceptable.

There should always be at least three employees on duty to accommodate the flow, especially during holidays.

Postal Service logo

Thomas Corron

Dec 1, 2018

For the last 2 weeks we have been getting mail that belongs to other people, including a package from amazon prime that we are sending back to the mailman.

I have delivered some of the mail that belonged to our neighbors to their house.

I just don't get it, do they get in such a hurry that they don't pay attention?

What about my mail, how many pieces have gone to the wrong addresses and I never got them?

I am expecting a very important check in the mail, do I have to worry?

Also why are we getting the mail past 6pm on many days again?

Postal Service logo

Olton Kern 10160 Burton ave, Oak Park Mich 48237-1799

Nov 28, 2018

Mail delivery to another home on Darthmouth Street with the with the same numerical address as ours 10160 Burton ave .

Oak Park Mich.

The homeowner was kind enough to bring the package to us; this has been a recurring event; it needs to stop.

Please instruct you delivery person that these are different streets though the addresses are the same!!

Postal Service logo

Howard Novak

Nov 26, 2018

I have not received the newspapers that I am supposed to receive.

This problem has existed for almost a month.

The newspapers are the Chicago Tribune, the Chicago Sun Times, the Daily Herald and the New York Daily News.

I am supposed to be getting these papers daily by mail.

I have been getting these papers for years.

Howard A.

Novak 5103 Redfern Rd.

Parma, Ohio 44134

Postal Service logo

Mary Leggett

Nov 19, 2018

We continue to not receive our mail and we receive others.

This past Saturday, the system said I had mail but there was NOTHING in my box.

When I called the postmaster (Keith) he said he had a substitute 'Can't find good help' was his comment.

At this point no idea where all my mail is from Saturday.

We are sure to increase the price of stamps though.

Sorry, just very frustrating.

Postal Service logo

william m clark

Nov 18, 2018

the mail person always says im not home when they try to leave a package mostly on the weekend and I am home and I have 8 cameras around my house they don't even try to deliver there liars,and there lazy or they have something agaist me or were im located don't know this has happened lots of times if they don't want to deliver it then say so don't lie and say im not here....

William Clark

Postal Service logo

Thomas Jasper

Nov 9, 2018

On Monday, 11/05/18, we arrived home to find our mail partially hanging out of the mailbox and completely wet from the all-day rain.

My wife's new Medicare card was in the mail, along with several other pieces of mail.

I have filed a complaint previously with the USPS for similar episodes (CA131660500), and I have talked to the "supervisor" individual several times concerning this activity, but the noncaring action of the carrier during rainy days has continued.

We have bought a larger mailbox to provide enough room for him/her to fold the mail into and close the lid properly, but that has not solved the problem.

The mailbox is on the front wall of our house and is exposed to the elements, so the mail should be inserted entirely into the mailbox and the lid completely closed to ensure…

Postal Service logo

Robert

Nov 7, 2018

Tracking info not complete.

My mail goes to Albany NY and I have had many problems..

They don't scan when received or departed.

Here are 2 examples.

Mail sits for days before it's moved out.

The one that says in transit to next destination ( means what? ) where did it leave from.

It's going 600 miles away..

Please advise

PreviousPage 3 of 8Next