Pizza Hut

I ordered 4 diet sodas for delivery. They brought me one the rest was regular. When i called them they told me they didnt carry them. The manager also said my receipt didnt say diet. When he finally looked at the receipt and realized it said diet he didnt say sorry or offer my money back. The manager was obnoxious.

This was Pizza Hut in Spencer Indiana.

Tried to place order online but could not. Called store to place order and tried to give my coupon. Employee said could not take coupon. Transferred me to another dept. was told coupon was for online only. Tried to explain situation but they were not interested.

Called store to cancel order with no luck. No one seemed to know what to do I tried for almost an hr to cancel the order to no avail.

Finally got order to go through online. They delivered the order that was placed through the store. Which was no good. There was no marinra sauce at all. it was awful. They wanted to charge me the price without the coupon.

I refused and gave the delivery person a receipt with the correct amt. I’m very upset with the whole experience.

I called in on order at 12:28 on 2/5 Order is still not there. Is this the way you do business? She said drived said undeliverable. Driver did not knock or we would of answered. So strange as well because our dog is inside and would of barked.

Did not get an apology nor did they said we will wave the delivery fee. SMH Here is my direct line 620-339-8078 or 620-227-5848

I ordered a pizza for delivery on Tuesday July 3, 2018. I ordered online. The estimated time for delivery was 45-55 minutes. After 75 minutes I called and was informed they made the pizzas wrong and had to re make them but they were going out the door at that time.

I finally got the delivery another 30 minutes later. Total time from when I ordered to delivery was 1 hour and 45 minutes. This is not acceptable and very poor customer service.

I called the duke street store was put on hold, I called back twice and got a girl who didn’t know how to take the order. the phones kept ringing in background and no one answered. I get out of bed with tee shirt and leggings.

I drive to store and through the window a man sitting on the counter a woman and a driver laughing and playing. He got up before I took out my phone. Even though the store was nasty and dirty. I ordered a pizza. Really hungry.

I asked the guy if he would wipe the counter because of the dirt and seeing his butt on the table. He said it was his store and I sit where the fuck I wanted to. Do you want your pizza or not. I said cancel it.

I pulled out my phone to take a pic of the place and walked to the door He burst through you don’t take a picture of me and tried to…

i ordered the 12 wings,they brought my wings to my table to find out that the ranch sauce didnt come with the wing order,and that each ranch sauce cost almost $1.00 extra. I found that so rude that i had to pay extra for sauce. It should have come with the wings at no charge, it wasnt like we were going to use a lot of it.

I am at store #004654 in Sun City FL. When I got. Here, there was no one in front of me and I have been waiting over an hour for order. I had to Check on the order after 30 minutes of waiting, and my order was not even started.

Don’t know how you stay in business with service this bad. Don’t think I’ll ever be back !!!

I ordered a 2 topping large pizza online on 6/22/18 at 6:09 pm. It stated that I would receive my pizza around 6:40m. At 7:00 pm I still had not received my pizza. , Gretna , La and was put on hold 8 minutes.

Finally someone came back and I informed them I had not received my pizza. I was placed back on hold for several minutes. I hung up and called right back and asked to speak with the manager. I told the manager (a guy) that I had not received my pizza and it was now after 7 o'clock.

He replied "give it 10 more minutes, and if you have not received the pizza, call back. I never received the pizza. Later that night I received a call from a female who said she was the manager and asked if I still wanted the pizza, I told her no, please refund my money.

I have not received my refund to…

I live in Plaquemine, La and my house is 2 blocks away from the only Pizza Hut here in Plaquemine. My wife and I order our pizza's online from your local store and we order the same pizza everytime. A large hand tossed 2 topping pizza with the buttery garlic crust, pepperoni, mushrooms and pay extra for the onions and extra cheese.

we usually are notified on the online order that our pizza will be ready in 10-20 min. I always wait 20 minutes before I leave my house to pick it up because it takes less than 5 minutes to get to the Pizza Hut store from my house. Here is my complaint.

The last 3 pizzas we ordered have been all wrong. very skimpy. Pizza no 2 was a hand toss, but not buttery crust and no extra cheese and again the onions and mushrooms were skimpy. Pizza no. 3 ( today's pizza )…

The pizza was nasty and the sauce tasted like catsup and tomato sauce mixed together. It was not edible and the crust was cooked to hard. It was a wasted of my money because I could not eat the pizza.

I have never tasted anything so nasty and the one piece I tried to eat made me sick on the stomach. Imagine how I felt because this was to be my dinner instead it was a complete mess. Instead of attaching a image I will bring it back to you tomorrow.

I will find someone to bring it back and please let this be a training moment for your staff. I will never purchase another pizza from Pizza Hut and I will tell all of my friends and family to stay away.

We are traveling and after checking into our motel we went to the Pizza Hut in Shelbyville Indiana for a carry out pizza. The counter clerk was very nice and helpful. 89 total. The crust was so hard that you could not break it with your hands.

So disappointed with the Pizza Hut pizza.

was not going to complain but more I throught abot it and price for delivery here it is orded two pizzas from Ontario ohio store which I have orded be fore no problem but this time oreded well done pizzas were burnet to a crisp would not feed to my dog got no response from there manger so its been 3 months since I have orded from them throught you should know

Ordered 2 pizzas and cheesy breadsticks. The store was out if pan pizza so they decided theyd just combined the 2. Didn't bring marinara sauce. And forgot one of the toppings.

Your pizza delivery person got lost after given specific directions. I needed this delivery of fodd as I am on medication which I must take close to the time that I eat. I spoke with rhe staff manager on this evening, not Earl whi is phenomenal, and she was obnoxious, unapologetic, rude annd wirst of all told me that Daniel was redelivering the order within 20minutes.

After an hour, I called agzin to learn that they made up an excuse n9t to deliver my esential order at all and not ty o even notify me of such when she was already aware of my medical condition. I am now secerly ill and ordered from my new pizza place, as I will no longer to business at the Ponderay, Idaho franchise.

I paid $34 dolllars on my credit card and no one can confirm that they credited my account. com, regarding…

On 6/22/18 I ordered a special 2 medium pizza with two toppings. Regular customer for many years. On this particular night on 6/22/18. I ordered the pizza's and was informed the pizza's would be delivered in 25 mins. After the time past that was quoted the pizza's would be delivered, still giving the delivery person up to 39 mins.

After 45 mins, I called to get the status of the delivery. The manager named David, be mindful he refused to give me his last name, stated that was impossible on a Friday night. I inquired why did the time was given, when, you know the estimated time was not feasible.

He stated, that is what they are instructed to say. With that being said, I was very disappointed as I waited beyond the time given. No courtesy call was given, Mr. David stated he was working…

can I give it a zero. I ordered a pizza. paid for it on visa checkout . My son is an attorney and if this is how you do business it's pretty sad. iou really should screen who you hire

I live in Bethesda, MD. 20814. I have ordered from pizza hut many times. Tonight, I ordered wings. My ticket number was 0078 (I think). The driver took the ticket back. He delivered my food in smashed and dented containers. My chicken fell out of its container and into the delivery bag. The delivery person continued to try to give me the chicken. His shirt had stains all over it and he wanted to pick up the chicken from the bag just give it to me as if I were going to take it and pay. This was the poorest delivery service and food presentation I had ever received.

Bernadette Hawkins bernadettehb@aol.com 240-672-7169

Visited your Pizza Hut in Oak Hall Va. on 6/22/18 at 6:00 told server we had a coupon code WOW50 for our order she went to see her manager and came back and told us there was nothing they could do with the coupon. MID #345758065881 TID # 8338908 Please issue me some kind of credit, because I believe we were entitled to 50% off.

411 E Green street Champaign Illinoi Pizza Hut driver. A delivery guy almost hit me and my girlfriend. Then, proceeded to turn around and cuss at us.

Ive never had a problem before. yesterday I ordered four pizzas. One of the pizzas only had a few pieces of bacon and the one thin pizza I ordered had garlic instead of Alfredo sauce plus it was burnt in spot do to lack of cheese and bringing the sauce to the edges. So disappointed.

8939 W Seven Mile Rd, Detroit, MI 48221

Placed an order it was wrong went back to complain the manager gave me a hard time I left with the pizza and threw it away

Garry Boyd 45 B and B Dr Roanoke Rapids,NC 27870

I ordered food tell me 45 min .I get there they tell me oh we took that to your house .wich was not my house ,they dont deliver to my town .so was told he would call the driver and have him bring it back .i said no i dont want it after it's been all over the countie.so i was told we will make it again for you give us 30 min and was still gonna charge me 28.00.our pizza hut has went to hell .

I am not complaining about the service for Pizza Hut on Creswell Lane in Opelousas, la. I am complaining about the receipe for the pan pizza. There no onions, barley any sauce and too much cheese. What happened to your pan pizza? Way too much cheeze.

I called at 10:06 about my order being messed up girl named renee right away had attitide i asked for a manager she wouldnt give me one. I told her she needs to loose her attitude she said she doesn't give a flying F***.

I advised her the call was being recorded and I will take it to corporate she said I don't give a f*** you h** I don't care. I just called in to say my order was messed up that is no way to treat a customer.

I order from this location all the time never ever again. I told her I can go up there and she said she will beat my A** I mean it's not the best area over there but hire someone with better customer service skills.

Phoenix location on central ave

I have never written a complaint before, but i felt led to this time. We took our son out on his 11th birthday and he choose pizza hut 3901 w bethel ave, muncie, indiana. There were 6 adults and 5 children that came along to celebrate my sons birthday, We were greeted by your employee amy.

The place was practically empty. so she said we could sit in the party section, which i appreciated. My husband ordered a pitcher of beer. amy comes back to bring more drinks and to take our order. She accused my niece of drinking beer, i guess because the glass was close to her, so amy goes out to the counter, and tells her co-workers that we were letting my niece drink beer, which is absolutely not true and embarrassing for us to hear.

She kept saying that she was going to lose her licence because we…

Arrived at Troy Alabama Pizza Hut at 15 til 10. Their hours were open til 11 and they absolutely refused service even after we were seated in the dining area . Asked to speak to a manager never got one.

Prineville pizza hut, the last 3 times we have ordered they have messed up our orders then got rude when we asked them to fix it. Including making us wait another 45 min to deliver the rest of our order that they messed up.

Never one time have they offered to try to make it right I will not order from here ever again. This was the last straw we are very calm laid-back people but putting up with that much attitude is not worth it.

This is the 3rd time that half the family had to wait a extra 45+ min to eat. My husband just literally had to drive up and wait for them to cook the food that was already in the order to begin with.

They delivered our dinner box but not our 16-piece chickens with our fries. I give up

I ordered a medium pizza from the pizza hut on Copley Rd on June 4,2017 by phone. i open the box to eat, and it was burn and on the Simi cold side... this is not the first time I had problems with the service but 3 times altogether.

The first time was when I call I had problems with the manger and had to call the police to get my order which the police deliver the pizza themselves to solve the problem, the second time was the pizza came in a hour and half later which it was alright and I wrote it off as and busy time... 00 tip...

I will not be ordering a pizza from you again until this manager is gone... 9 miles and the way I am treated is not fair... thank you Timothy Mcknight

us save the pizza hut in Germantown Maryland on Crystal rock drive please help us just look at there reviews my name is sean Fairfax I also go as Sean Fax on the reviews but I'm just one of many on the reviews that are saying that this pizza hut on Crystal rock from in germantown Maryland is really making pizza hut that we love a bad name I also apologize for the grammar and

punctuation not being used because I'm so upset with you guys

m. 88061 manager. m. on sat. June 2 2018. They got our order completely wrong and did not offer or give us crushed peppers or grated cheese packets. I informed her about the situation and was very rude and non helpful. m. 88061 branch again.

Please make this right and discipline this individual.... Thank u

I ordered a two topping large pants pizza with buffalo sauce instead of pizza sauce, and chicken and pineapple as the two topping. The pizza had about two pieces of chicken per slice on only 3 slices, and these was a majority of the cheese in the center 75% of the pizza that was still in a solid shredded form of mozzarella.

Which left me with raw pizza dough in the center as well. Completely unsatisfied with this product, and only gave it 3 stars due to the exceptional delivery driver.

I want to start off, I'm not normally one to complain but we've ordered from the same Pizza Hut, North Ponce de Leon St. Augustine Fl. three different times in the last few months. The first time they forgot a order of cheesticks.

Told them the next time we ordered they sent another one we asked for extra marinara with this order we were charged and did not receive the sauce. Now third time we order the order was wrong pizza crust and only 1 topping when ordered and charged for two.

All times the food was great and received fast. Just never right and have payed for more than received, not much but thought someone should know. Thanks, Amy

Once again i called pizza hut and was left on the line for 30 minutes only to be hung up on when they get on the line again. And i tried calling back several times and never got answered. I seriously believe that something needs to be done about the horrible customer service here in lamesa. It is unbelieveable.

And i will not be returning to this location in the future.

I went inside to order my food and the food was cold and it took over a hour to make. I have been a long term customer of Pizza Hut and I am truly disappointed in their services. I will not return ever to this location and the company should consider hiring professional employees who listens to their customers and are eager to assist them

They had no salsa for the toco pizza, but didn't tell me

The store in Herington KS has a relationship issue. It is a very inappropriate Relationship between a 17 year old server and 27 year old delivery boy. Alexus is 17 and is having an inappropriate Relationship with Luies the 27 year old delivery boy!

Not none is doing anything about this relationship, it’s very disturbing and awkward around Work with these two. Is lude and disgusting

First I order a thin and crispy pizza sliced as normal..it came in little bitty pieces...not acceptable..complained with no results to rectify this...tonight I tried to order from you and needed an expiration date on my card...a no brainer..3 attempts and 45 minutes later..nothing..dominos will accept it I bet!!..thanks for nothing..twice...

Called for large super supreme pizza at victory/Whitsett location with pineapple extra cost for one pizza 41.50 delivered never cost me over 22.00 delivered took the man 6times i had to repeat my address and I ordered from there at least 20+ times!!☹️

On the receipt there is a web site to go to to take a survey and receive 10 dollars off your next online order of 20 dollars or more but when you enter the info needed you get kicked out an never receive anything. I have tried this several times. What a scam!!!!!

Ordered 3 personal pan pizzas with extra tomatoe sauce and there wasn’t any extra sauce. They refused to fix more, took $3.00 off order. LOST ME as a customer.

I ordered delivery online and waited more than an hour with no delivery. Called the store and was told they don’t have a delivery driver. This was at almost 10pm. I was ordering food for 4 kids and didn’t have a way to go pick up the pizza.

They didn’t call or anything to inform me. This is not the first time we have experienced poor customer service with this store. You can check their reviews. The store is located at San Ramon, CA.

My pizza is not what I ordered at all and when I opened my bread sticks it was like someone ate one I’m scared to even touch it they could’ve did something to it why is it like that and this is the Pizza Hut on Benton road in bossier city Louisiana

Went to pizza hut in jasper, texas tuesday night for the buffett. When arrived there were no pizza's ready (we accepted this) but the waiter asked what we wanted to drink. We asked for tea was told that they didn't have any. My wife then asked if they had any diet drinks they said no.

There chairs on some of the tables very unprofessional! The service has always been bad but its getting worse. May be forced to go to a carry out pizza restaurant.

You guys have a special of 50% off on all pizza on-line but for some reason your on-line is not working so I call the store and they said that there was nothing they could do which is unfortunate because we had the family and grandkids over and we had a really large order.

Maybe we will order another day when your on-line specials are working. We wanted to make you aware of this because you are losing potentially large orders from your customers. It is unfortunate that your store managers can't step in and make judgment call in these situations.

I ordered a Medium Chicken Caesar Pizza and a Choc Chip Cookie at the Pizza Hut on Boston Road in Springfield MA and when I got home and bit into it found it had TOMATOE SAUCE rather than the WHITE ALFREDO sauce it's supposed to have. Very disappointed. Someone was confused, obviously.

Please feel free to contact me via email

I MADE A DELIVERY ORDER FOR A $10 DINNER BOX ON APRIL 11th, 2018 AT THE DANVILLE, ILLINOIS PIZZA HUT & WAITED 1/12 HOURS FOR IT TO BE DELIVERED! THEN I CALLED THE STORE & IT TRANSFERED ME TO ANOTHER PIZZA HUT ANSWERING SERVICE-(I'M GUESSING CORPORATE OFFICE), & I SPOKE WITH A LADY WHO TOLD ME DANVILLE PIZZA HUT HAD "CHANGED" MY ORDER TO PICK-UP FROM DELIVERY THAT I HAD CHOSEN & NEVER EVEN BOTHER TO CALL ME & TELL ME ABOUT CHANGING IT TO PICK-UP!

THE LADY I SPOKE WITH ON PHONE WAS AFTER HOURS & I WAS TOLD I WAS RECEIVING A $13 CREDIT FOR THIS MISTAKE/MISUNDERSTANDING THAT WAS MADE ON DANVILLE PIZZA HUTS PART & SHE TOLD ME JUST GIVE THEM MY CELLULAR # OF (217) 918-2456 WHEN I CALLED TO DANVILLE PIZZA HUT & THEY COULD PULL MY CREDIT UP THAT WAY ONLY! WELL DANVILLE PIZZA HUT TOLD ME THEY DIDNT…

The location at 8765 Spring Cypress, Spring, Texas has terrible service and is getting worse every day. We don't do delivery because it is always 45 minutes to an hour, so we do carry out. The last time we ordered, we were told it would be 2 hours for delivery. That is absolutely absurd.

But the worst part of that experience is when I went to pick up the order the clerk did not open the lid to confirm that it was correct. It was not anywhere close to what I ordered. When I went back, they said they gave us the wrong pizza and threw mine in the trash.

I had to wait while they prepared another pizza for me. They did not apologize but did offer a free bottle of water (WOW). After being a customer for years I will no longer be.

I had a coupon that I received in mail on Wednesdays. Went to Pizza Hut, Churchland Blvd. 99. I presented the coupon and the manager told me that I could not use that coupon at that Pizza Hut and I told her if she look into the system I had used the coupon before and she saw that I did use the coupon.

The manager stated that she was not going to accept the coupon and the persons that except the coupon before should not have taken the coupon. The manager also told me the coupon was good only for the Suffolk store and not that store.

The coupon did not have any locations listed.

My order was not done right. I spoke to mgr. Josh Grego in Diamondhead, Ms. 39525 and said I was going to bring back the pizza I had just ordered for an exchange. Josh said he would have a pizza for me in within 15 minutes for the one that was not done properly.

When I brought back the pizza he said he did not make me another pizza. Josh treated me like if I had done something wrong to him and made a racial remark towards me ( I am Hispanic). I then told him I was going to call the police on him and at that time he acted like he wanted to be helpful.

When the police came they wanted to talk to him. He started lying to the police of what happened and about 2 minutes later came out with a pizza for me. I have been a customer of Pizza Hut for over 36 years and I have never had anything like…

I order from the East Main Street store in Lancaster, Ohio quite often. The past 2 orders had an issue. I just ordered again tonight, hoping all would be well, but no, once again, an issue. m. , and room temp.

I am so very disappointed. Pizza Hut is the only place I care to order from, not anymore. m. and was actually on the phone when my order arrived. I spoke with a Shaun, and was not satisfied with his "customer service attitude".

Please fix the problem so others can enjoy a nice freshly baked pizza, this is just terrible, both food and service. Thank you..