LA Fitness

I am a member of LA Fitness.

I often go to the one in Palm Harbor because it is closest to my home.

Yesterday I was playing racquetball and one of our players hurt his arm and was bleeding.

Shannon, at the front desk claims she Manages the facility in Palm Harbor, gave him a small bandage which he was bleeding through.

I went to the front desk to ask Shannon for a better bandage and she said "we are out" they do not come in until the 16th.

I asked her if she could go get them, or, have another person on her staff to get the bandages.

Shannon then stated I was attacking her, instead of saying I'm sorry.

I never raised my voice at this lady and she was the worst experience with customer service I have EVER had.

How could a health club not be prepared in case of injury?

How could a…

I was with Guest Pass on line, on 08/01/2018 and I went to LA Fitness 7060 Beracasa Way - Boca Raton FL and I did Body Works (Monica) and Zumba Class (Charlie).

I loved them.

But I was negotiating the Join exemption, because I'm looking for a job, and if I do not get this August, I'll have to go back to Brazil.

So I asked Manager Jason for several times to exempt me from Join $ 99.

If I decided to stay the following month, I would pay Join.

He said that I would use the Guest Pass for 5 days, I would continue to pay the monthly fee for the month of August.

This conversation was on yesterday's day.

Today, when I arriving at the gym, my Guest Pass had been disabled and it was only my second day at the gym.

And I was over-stimulated to make the Step Plus ABS class.

Anyway in these 5…

I was with Free Pass on line, on 08/01/2018 and I went to LA Fitness 7060 Beracasa Way - Boca Raton FL and I did Body Works (Monica) and Zumba Class (Charlie).

I loved them.

But I was negotiating the Join exemption, because I'm looking for a job, and if I do not get this August, I'll have to go back to Brazil.

So I asked Manager Jason for several times to exempt me from Join $ 99.

If I decided to stay the following month, I would pay Join.

He said that I would use the Free Pass for 5 days, I would continue to pay the monthly fee for the month of August.

This conversation was on yesterday's day.

But today, I was leaving for the Academy, when Rith Member Service called me.

Upon arriving at the gym my Free Pass had been disabled and it was only my second day at the gym.

And I was…

LA/F in Rock Hill, SC has a member named (JOHN ) who has a need to grunt, scream and slam the weights so load that you can hear it throughout the entire gym.

Many members have complained to the staff but nothing is done to ask John to stop is annoying habits.

His abrupt noise is startling especially for the senior citizens.

In the past John has had his membership revoked at two the local gyms for the same annoying habits.

Some members actually have walked out of the gym in the middle of their workout and have talked about finding another gym to have an atmosphere more conducing for a workout.

I'm am definitely not alone in my complaint.

Something needs to be done before LA/F looses even more members !

1347 AUBURN WAY NORTH, AUBURN WA 98002 today im have first time visit, very bad worker, just need spam yours many,im told him i disability man, after im not join to personal training, not help me.ask about training Jeremy say we have instruction to any machine we can help you, its answer disability man from LA Fitness

1.

They are not listed in the Tucson, AZ Telephone books

2.

Manager has been out for several days, while their swimming pool has an infestation of small beetle-like bugs that have wings.

They are in the pool, on the pool deck, and I even wore one home on my clothing after changing from my swimming suit at that gym.

I have reported the problem at their main desk to be told the manager is out of the building until Monday.

No-one, apparently can call an exterminator or use an insecticide around there!

It is gross!

I pulled 20 of those beetles out of the water when I went the pool last Thursday.

I need to exercise in the pool and can't until they take care of their bug problem!

Please get after their manager to take care of this infestation ASAP!!!!

Once, I saw a pool attendant…

The devious, untrustworthy salesperson at LA Fitness sold me an up-charge for statewide membership, when I specifically told him I wanted to just attend the one local fitness center.

I understood that I was charged monthly for only the use of the one local fitness center.

I've just recently found out the monthly charge I've paid since I joined in, Feb, 2015 is for statewide membership.

I found out through bringing a friend (who joined as a result of my invitation) and is charged $5.

00 less than my monthly fee for the use of the one local fitness center, I have been overcharged 22 months at $5.

00 monthly and have requested to be re-imbursed for the over charge.

The amount is $110.

00.

In addition, the facility is poorly staffed,many times fitness instructors don't show for…

On several occasions I have attempted to use the unisex handicapped bathroom at the LAFitness center on the corner of 53rd St and Lake Park in Chicago.

The bathroom was occupied each time.

Individuals who exited had no apparent handicap.

On the most recent occasion, the individual was asked if he was handicapped.

He replied he was not, and that he is the General Manager.

When challenged about why he was utilizing the facility he indicated that it is a "universal bathroom".

He also indicated that I should seek out staff to help me to a general restroom in the facility.

When my wife objected, stating that he should not be using the only designated handicapped bathroom at the facility he insisted that it was a "universal bathroom" even though the sign indicates that it is a facility…

I used to go to the LA Fitness in Yonkers, NY but I will never step foot in that gym again.

First off, I went in to cancel my membership only to find out two months later that nothing was done about it.

My card got charged for two months after I canceled.

When I called up LA Fitness in Yonkers and told them what was going on, the manager Wilson told me that they had no record of me trying to cancel my membership and told me he couldn't do anything to refund those two months back to me.

I began to get frustrated and I told him to just cancel my membership starting now.

He began to tell me that he couldn't do it over the phone and I had to go into LA Fitness and do it in person.

I told him I already did that and obviously the staff he has working for him are not doing something right.…

After telling a billing representative that I'm going on vacation, she informed me that I wouldn't be getting more phone calls in regards to my billing problem.

I told her I will resolve it when I return from vacation.

Low and behold, on the day after my vacation began, I received a very annoying call and an email on top of it.

Better Business Bureau here I come!

Pool and hot tub not monitored for proper swim wear.

Folks are using athletic clothes with their underwear clearly visible under their clothes!

The hot tub is also very dirty and often has floating debris in it.

I have tried to complain to the club staff, how can I escalate this to management?

The facility in East Norriton PA is filthy.

I took a membership two years ago in January to use the facilities in the early morning before I started my busy day as an accountant.

Every morning when I was done working out I would shower before leaving.

Every morning the showers were filthy, hair everywhere, empty containers etc.

I asked when they were cleaned at the front desk, whom was listening to his jams, and he said the maid is here now.

He pointed her out she was the one showering next to me.

This repeated on a weekly basis, I do not want to use your filthy showers any longer and it is sad that you have several complaint links specifically for LA Fitness.

I just restarted my membership because I liked to way the facilities are usually clean and plenty equipment but I used the L A Fitness on 51st Ave. and Baseline in Phoenix, Arizona.

I was there on May 22, 2016.

The equipment was very dirt.

It's very important to me to have clean areas to workout.

I don't like to complain but I do pay for the use.

I have been a member now for about 2 years and I am happy over all the big problem is that when the vinyl on the machines tear they don't get replace for months and months.

I have personally complaint to the management for the last 2 months and they don't get repair.

Especially the hammer strength MTS biceps curl it is completely torn and all the white lining is expose collecting germs and sweat.

I know this is a health issue and the health department in Houston would give a citation for a violation like this.

This is not the only machine also the leg curl is torn and a couple more that are in the process of tearing.

This is the health club at Silber and I-10 in Houston, TX.

The equipment is so dirty it's horrible.

Clean up your act.

I haven't had any real problems with LA fitness until a couple weeks ago.

I go to the Florence, Ky. gym.

I am 65 years old and have a free pass thanks to United Healthcare.

I was taking a class and after it was over a girl came up to me and asked me to "Please put your shirt on." I was stunned.

I had on a sports bra.

I did have a cover up for it, but when I get hot I take the cover off.

I asked her why??

She said, "As a courtesy to other members." I told her that I never heard of a rule like that.

She said, "Oh yes, that's always been a rule."

I went to the manager and she checked the rules and there was no such rule on there.

She told me to wear whatever made me comfortable.

Later, I was able to figure out that it was the head of personal training who had approached me.

I went…

I attend LA fitness Lakeland TN.

On last Monday night the AC was not working appropriately during a workout class.

After 30 mins into the class, I went and approached an employee to complain about the AC.

The associate stated, "Oh" after looking at the thermostat.

He proceeded to tell me he decreased the temp by 2 degrees.

Needless to say after class, everyone was ringing wet.

I attended class on Tuesday where about 50 people attended and once again the AC was not working.

This evening the heat was worse than the night before.

The doors were propped open by a student with a weight to allow air to circulate.

People even left the class early as a result of the heat.

I attended class again on Wednesday evening enduring the same issues.

I in fact, had to walk out to cool down due to…

I am a member Barcode F22724206 at your gym in New York I mainly attend the one in the Bronx on 1776 Eastchester Road.

I a former member of NY sport club and customer service means a lot to me.

Grant it the staff along with the manger have been wonderful except for a staff that lack courtesy when you approach the front desk.

I never said anything because the other staff is usually courtesy, welcoming, helpful, and polite.

On March 30th Stephen Dimarco the staff in question clocked me in no hello good afternoon, no smile as usually just cold.

He stated that my bill was pass due and need to be taken care of this was done in front of my guest and other members of the club and I found it to be not only embarrassing but very unprofessional standards for a front desk personal.

I checked…

Was told to cancel membership then would sign up family for $149 and then 49 a month canceled now not honoring what I was told would have kept my old package.

I can't believe Shawn is back @ LA Fitness in Greenbelt.

He is rude, cannot make eye contact when you are speaking to him and is disrespectful to senior citizens.

He is great when trying to make out with young girls.

I thought he was gone to another facility.

I have to think twice about continuing my association with LA Fitness!

Well I have two things.

First I have been with LA fitness since Aug 2014-current.

I pay faithfully every month sometimes not even using the facility. (my problem not yours). my thing is when I log onto website cause I want to start back working out the fees are lower than mine.

Also, my fee does not even include the Kiddy Care which is mainly the reason why I cant get to a facility cause I have nobody to watch kids.

Now does that sound fair?

Location; Hunters Creek, 12700 South Orange Blossom Trail Orlando Florida.

There is no supervision on the floor, customers will be talking on their cell phones and will be on the equipment but not using it, while they're being disruptive and sometimes too loud.

There is no Internet service anymore in this facility, we are not sure why and most of the machines are broken or out of order.

I've been a member for a long time, but it's very frustrating when there is no order or respect for the policies in place.

Thank you for understanding.

I am a member of LA Fitness in Naples Florida off of Golden Gate.

It has been well over 6 months with the air conditioner not working.

I keep getting the run around saying they are going to get it fixed within 1 or 2 weeks.

It has not been fixed and was told last week that it might be as long as 2 more months before it does.

They have large old fans that they are renting.

Which does very little.

I pay my dues like everyone else and I feel this completely unacceptable.

If LA fitness does not want to replace the air conditioner, then it should not be open to the public.

The temperature is well over 80 degrees in the club.

It should not be any warmer 74 degrees.

Something has to be done immediately.

I first signed up to LA fitness (London Wall) in October last year, I went into the Gym to enquire about joining and hopefully get a free trial.

What I then experienced was the most pressured sale that I have ever experienced.

The staff member clearly worked on commission as to say that he embellished the truth would be an understatement, telling me about it being pretty empty in the mornings or that the classes were easy to attend (despite never being able to attend a yoga class due to it being full every time I looked throughout my five months their), also when I mentioned that I would want to attend all week he didn't think to mention that the London Wall gym is shut on the weekends.

But then their was the actual lies telling me about having a LA fitness in Canary Warf and more…

Naples Florida gym at Vanderbilt and 41 is dirty and i mean dirty from front door to back in showers, pool, dressing rooms.

Carpet is old, dirty, torn, new is needed.

They don't even have a vacuum cleaner. no one is cleaning except one poor little girl.

It is gross.

Everything in back, dressing room, showers, floors need Clorox and power hosed down.

This needs to be done every couple of weeks!