Kohl's

I bought a pair of sunglasses that never made it in the bag. I called the store that I bought the sunglasses from and the lady I was talking to said that she would check the cameras and then get back to me.

I have yet to receive a call from Kohl's and it's been weeks. I have the receipt and I would like to get the sunglasses that I bought or I would like my money back and a gift for gong through all of this trouble.

If I am not satisfied with the results I will simply never shop at your store again. I make a lot of money and I buy at least two dresses every month. I liked some of your merchandise and we spend well over $100 on our last trip; it very well could have been the last oneI will not contact Kohl's again about this matter.

If it is not resolved I will be contacting the BBB.…

First I would like to say I am a loyal customer of Kohl's and shop there frequently. On Saturday the 18th I purchased a dress for my daughter for a honors banquet that would be held on April 22. When I got home to get her ready I had found that the ink thing that they put on clothes had been left on.

In a mad dash I had to drive an hour to your closest store to have it removed. Though I do know mistakes happen this isn't the first time that this has happened in your store. I did call customer service who basically told me what I already knew which was to drive an hr there to have it removed.

Like I said earlier I am a loyal customer and do like your reasonable prices expecially with two younger children. Just very dissatisfied that this has happened more than once at your store.

I went into Kohls department store in Grandville, MI (Rivertown Crossing Mall) and the lady who worked April 11, 2015 between 5:00pm and 5:30pm at the customer service desk for returns is prejudice.

I had stood in line and a Caucasian family walked up behind me and she told the person behind me that she's helping them. So my grand daughter who is 8 years old had to see her actions. When she finished with the customer who were standing behind me, she would not help me she continue to straighten up items behind the counter. I continue to stand in line with my grand daughter. We stood there until another family came behind us and then she says I will help the person whom next.

By that time I'm heated and my grand daughter is telling me its because we black the white lady wont help us, she…

I just e-mailed you on the aerosole sandals that you can only get on line. 99. Much less than yours and no shipping charges. You can look on line if you would like. I will be going to Penny's sometime this week.

They are the A2 Aerosoles Wiplomacy slide wedge sandals. At least I will know if they fit and feel good on my feet and for less money. I am glad I looked.

This is not really a complaint but it is. I am looking at the A2 Aerosoles Wiplomacy Slide Wedge Sandals for awhile and I relay like them. I have problems with my feet and I always need to try them on.

Why can't you have them in the store so I can try on? They are only bought on line and if they don't fit it is such a hassle returning, etc. Shoes are meant to be tried on. I will have to check with other stores to get a pair of sandals because its just not good for me to buy something that I have no idea if its going to be good on my feet.

I have noticed in your Champaign store you shoe department has gone Downhill Badly!!! I am so unimpressed and my sister and friend were with me and they agreed. They say they go elsewhere to get there shoes anymore. I really like those shoes but I WILL…

Went in to buy a few items with my 30% coupon checking out handed the cashier my coupon and she told me it was expired. I couldn't believe that I had the date wrong and told her I see 4-4 as the date, she said oh I'm sorry that is the wrong date it's the one inside Really now I shop a lot at the store I missed it by one day, asked the store manager to honor it seeing the date I checked should have stated it clearly it was for another offer, No I was told that the prices were now changed back to reflect regular savings. Hum?

00 sneakers and shorts and four tee shirts. I'm guessing a 200 plus sale with a savings of 30% Khols got neither and Me a bad taste in my mouth too bad enjoyed shopping there!

I went to kohls this evening with my kohls cash to make a purchase. I had a coupon, kohls cash, and a discount coupon. I was told I couldn't use the coupon, ok. 00 on. She said I needed to use my charge card to get the 20 percent savings.

I said I don't want to charge and I handed her the gift card again. She got angry and demanded I give her my charge card. I cursed at her and left without any of the items. 00 kohls cash due to a cashier that was rude.

I have never had any problems at kohls before. I could not believe this happened

For the last payment attemps something changed on my kohl's account which is no longer allowing me to make online payments using my checking account via mykholscharge account. It seems as making payments from mykholscharge has changed slightly , and your database needs to be updated. m.

est, but she was not knowledgeable or willing to help me find a way to get my problem fixed by someone else. I explained to her about the problem I was having making the payment and that it would be affecting my credit and all she was concerned about was having me pay with another form of payment.

I told her to please log the call, and she stated she did under ticket #5330. I just want to continue using my checking account # that I have used for the last 6 years . Now my payments are now being late and…

I just had an awful experience with Khol's credit card service. I accidentally made two payments within the same billing cycle which cleared from my account. I called to inquire about getting my money back and was told that since it cleared my account there was no way to refund me my money.

I was not very happy knowing that I have balanced my checkbook accordingly to cover the spread of all my bills with not much left over. I explained to the representative and the supervisor on duty that I need the credit back so I can pay the rest of my bills.

The response that I got was they were sorry, but I am not able to get my money back. The rep. told me that I should be glad that I payed extra for the month because I am paying my bill down faster.

, but how can I pay my other bills if I…

Why cant I use my Kohls cash after date? STOP giving out the Kohls cash if you only have a week to use it. I did my shopping and now gave me $40 cash and $30 on line which I did not receive!

I think you need to refund me the cash or allow everyone to use the Kohls cash within the month. Its a Joke..

I called on 3/19/15 to ask why I was charged $25 for a late fee. The person told me I didn't pay on my due date of 3/14/15. I explained that I didn't realize that I missed the payment. I said I had never missed a payment (in full) and asked if the $25 could be deleted.

She said no--that I was late and that was the price. I have a friend who was surprised that it wasn't removed because she had missed payments on time a few times and always had the penalty cost removed. That's few times vs. once.

She, I do not know her name, was very cold and not friendly. I've always had very good contact with your office people and store clerks and it has always been my favorite place to shop.

I took my 2 daughters summer clothes shopping.

First off, my oldest daughter is plus size & they had absolutely no clothes for her short of going to the womens department. 00 I swiped my Kohls charge card which I haven't used in probably a couple years. She says to me that my card will not work & has to get a manager, manager comes over & asks me if I have a newer card?

Well if I had a newer card I'm pretty sure I would have used it first, I tell him no, I have not received a new card. He then walks away from us & the cashier says just stares at me, I thought maybe the manager was coming back, that maybe he was getting me a credit form to fill out for a new card but he didn't come back.

I said ok, I guess I'll pay with a different card! I was shocked that they didn't take the time to…

I had a bad experience with customer service twice in the same store. I never felt so uncomfortable going in a store,. I will not be going back Madison East, Madison, WI. They said they would talk to the young lady and that was it.

I will shop online and that's it. I never go to that store again.

I was at the Ahwatukee store in Arizona on Sunday 03/15/15 to use my 30% coupon for three Easter baskets for my children after waiting in line for 16 minutes I was told I could not use my coupon for Easter baskets or on consumable products as of January 2015. I mention to the Manager that the coupon does not indicate this as an exclusions.

She said "sorry its our new policy". With no further consideration or concern about customer service satisfaction I was told "I could not use the coupon". I left without buying the baskets and left my useless coupon with the clerk.

" This made me even more frustrated that customer service does not even know the policies of coupons. So then I called the Corporate customer service and they also was not helpful they said its the discretion of the store…

I received a belt for Christmas my husband bought at Kohl's. He paid cash. The sticker price was $28. The belt had silver trim which after less than 10 times wearing the trim was coming off, poor quality merchandise. Took to Kohl's on Havana in Aurora, CO to exchange today. The same belt was not available in my size. Found a belt for $30 I liked and went to customer service. Was told without a receipt, which I didn't keep because I didn't expect it fall apart in 2 months I was told I could only receive a $6 credit even though the exact same belt is not on clearance and not selling fort that price. I was also told I could not pay the $2 difference, I had to get another $28 belt or settle for $6. I didn't like any of the $28 belts but took one anyway.

I asked if there was a 800 number I…

send an email to qualify for 100 dollar credit card but must answer a few simple questions? Too much personal information that I bailed out well before the end. Within minutes I was hammered with a slew of unwanted emails from companies based on the damn information your questionnaire required to complete the survey.

cancel my Kohl's card and I'll take my business to Walmart across the street.

Some guy even said we should call police, my daughter said you should so I can prove harrassment from this store. This happened in front of other customers so we do have witnesses to this horrible sterotyping. Something needs to be done about this store.!!!!

Kohls was the number 1 store ever for customer satisfaction. My wife does a lot of shopping at Koels and we were always impressed by the attitude of all salespeople. Things have definitely changed. Koels must have a completely new policies.

They have gone from number one for cuStomer satisfaction, to last. For some reason coupons always get to us late, usually already expired by the tIme we get them. not anymore. Same with Koels "cash" if we were a few days late they would allow us to use it. Not anymore.

They have gone to always please the customer to rude and just average. Very disappointing !!!!

Hi, I shoped at one of khol's stores in July and the lady at the desk told me if I open a credit card with Khols I could save 15% so I did. I then send them a money order for the amount I had purchaed my clothes and send it to the address I got from the girl in the store.

Since I paid it right away I thought that is the reason I never recieved a bill from them. A week ago I applied for mortgage and they told me I was rejected because I had not paid my Khol's credit card.

I called Khol's to find out they had charged me over $140 fees and intrest and never botherd to call or send me a bill. After talking with a superviser he admited that they send a bill and it was returned to them and never bothered to find out why.

He was not sure why they did not call my phone. After going back and…

It's hard to believe that in 2013 a store as large and profitable as Kohl's doesn't have Auto Bill Pay - which is the process of directing a store to automatically charge your checking account or credit card. All my bills are Auto Pay.

Kohl's offers great discounts and coupons BUT they make it up on the back end with folks like me (and I know I'm not alone) who forget to pay the bill and are then charged outrageous late fees! Kohl's has lost another customer forever - I just closed my account! Good-by Kohl's.

I have been a long time customer and recently became a card member, I've even worked for kohl's in 08 but I was very upset when I went in today and the cashier told me I couldn't use my kohl's cash because it expired yesterday I would understand if it was week or even a few days expired but one day really is just ridiculous I don't always get to use my kohl's cash between the time give but

when I do get a chance to try to make it I would hate to be denied because of one day.

Shopping at Kohl's South Lebanon yesterday afternoon. I was waiting in line after 3pm (the cut off time for the Early Bird) and witnessed a cashier tell another patron the the Early Bird was over but she would go aheah and honor it for them.

I was 2 patrons behind them. When it came to my turn I was denied the Early Bird by another cahsier, The manager Julie was standing there and was asked if it was ok for her to go ahead and honor the specials and was told no.

I have been a loyal customer of Kohl's and will continue but just want to voice my complaint. If it was given to one, it should also be given to another. This is my first complaint and hopefully the last.

I was trying to look for a jacket at the newly remodeled Huber Heights OH store. Someone was sweeping and the sweeper noise was loud. You COULD get past that. I noticed the aisles were narrower in some areas than before. When the store first opened, the aisles were so tight, wheelchairs could not get around well. Then they fixed that problem and here it is again.

But the biggest complaint for me was to dodge the cords laying all over the floor. I tripped over one that had risen a little bit off the floor. There are no mirrors, so I went to find one. There it was on a post--but a large trash can about 5' high and loaded with cleaning stuff was in the way of the mirror.

I asked a lady if they HAD to clean during shopping hours. She said, " Yes, we keep the store very clean." When I…

Cancel my card cause I will never shop your store again. Just the way you handle your credit card customers when it concerns late payments is absurd. I made the biggest mistake in getting a credit card thru you. better off without your piddly card. 00. Boo.

I have never been harassed as I have been by a department store as I have with Kohl's. 20-30 calls a day. Dang shame I have to put my phone on silent or reject calls. My boss is so pleased that my phone rings all day long while I am at work.

So much for emergency calls only at work. 00 dollar credit account. Kiss my @ss Kohl's!

This is a complaint. I purchased 5 Hanes shirts at the store in Menomonee Falls on May 5, 2013. When I got home, I looked at the receipt and noticed it wasn't the price on the sign. At this purchase, I used $50 worth of Fun Cash (that I let expire by accident) and a $10 card I received for my birthday.

Anyways, I returned the 5 shirts to the store in Delafield. The customer service rep refused to refund me my Kohl's cash or give me an in-store credit because the lady at the Menomonee Falls location rung it up as a 'item markdown'.

Not only was I disappointed but I was angry. Never have I've been treated this way and I love to shop at Kohls. So, I'm requesting that you return my Fun Cash to me. Please look at the receipts of my purchase and return. Purchase ID #…

I returned a blouse to the NewPhiladelphia store today. It was a gift so I had no reciept. 00. I set out to do so. 00. 99 thinking maybe I could pay the balance. 00. She was sure I might find something in the silver jewelry. 00 items there.

It would be best if I found a Chaps items, but did not have to. 00. 00 pair of earrings. A 3rd…

I went into the Fleming Island Kohl's in Florida zip code 32003 on 11/17/12. I was shopping around looking for a pair of white trousers, and I finally found them with no assistance of your employees. This was fine but then as I was looking for my size, I noticed there wasn't my size, but the mannequin had the trousers I needed in the correct size.

So I looked around for an employee to help me get the trousers off the mannequin. When I did finally find an employee, she stated that the size I needed wasn't the size on the mannequin and that I should get a larger size.

I found this very offensive and asked for a manager when the employee got the manager, she smirked and told the manager that I wanted the size off of the mannequin and that I actually needed a larger size, this is when both…

I sent my februarys payment early and kohls received it on Jan 28 and now they are saying I never payed my February bill and they put a late fee on my acct. I didn't know I was going to be penilized for making a payment to early.

They did it to me back in Oct. of last year also. I left it go that time . I'm not letting it go this time. How can they say I never sent it. I sent the Feb statement with my payment.

I called them and that is what they said. They will do nothing about it. Apparently they have a good system going to make themselves more money.

I just returned from Christmas shopping, exclusively done at Kohl's this year. I forget to ask for gift receipts. I did not remember until I was home. I think your employees should automatically ask a customer if she needs gift receipts, especially during the holiday shopping season.

Please consider having your employees do so.

Also, if a person makes a return using a gift receipt, Kohl's knows exactly what was paid for the item and should give the customer a choice of a in-store credit, refund to credit card, or cash, if original purchase was paid in cash. I send presents purchased at Kohl's to family members in other cities.

I want them to be able to return items for cash or credit card reimbursement. My teenage grandkids like gifts from Tilly's.  

How is it that now when you return a product, earned and then used the earned Kohls Cash from that purchase you do not get a credit for the amount you paid for the product. In the past it was that you would be offered a merchandise credit for the amount you paid for the product to use only in their store if Kohls cash was earned and

used, this would then mean you would be spending that same amount of money in a Kohls store therefore putting the money back into the store. They have many new policies that I along with many friends that shop there were unaware of and a little angry with these as well as surprised.

I made my Kohl's payment by my credit card and the clerk charged my credit twice for the same sum of approximately $450. I spoke with several managers more than one dozen times over the past three weeks requesting a credit reimbursement to my card, but they create various excuses about why this doesn't occur--especially pressing me to leave the balance of my Kohl's card. Given the irresponsible behaviors of the management and their poor follow through I am proceeding to report Kohl's to the Better Business Bureau and the District Attorney's Office for unfair business practices.

on Sept. 27th I placed an online order with Kohls - which I have done many times. 8. 9, I call customer service. I was told that it went from Fedex to the Post office, where it was now - wrong, I had just come from the Post Office, but went back again as something that I ordered I needed TODAY and

would not have ordered at all if it wasn't guarenteed to be here. The person that I spoke to ask me if I would like to reorder??? that wouldn't help much for today either! So now they have charged me but I still don't have my order.

I have tried for a year and a half to get my correct address put on my bill and advertising material coming from Kohls. Everything is being sent to my parents in Georgia when in fact I live in Illinois. I have been in your store to try and have this corrected multiple times. I have called customer service numerous times and nothing that I have done by calling has corrected the problem. I have also tried to get this corrected online. Nothing has worked to correct the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My correct address is:

Jeremy Efrom 279 Acorn Drive, Streamwood Illinois 60107

I went to return 4 pairs of jeans at Khol's in Hutchinson, KS that I purchased yesterday with a receipt, the store manager told me I didn't pay for 4 so I could exchange the 3 and purchase the 4th (again) I tried explaining to her I had not left the store knowing the cashier missed a pair or deleted them on accident.

She did not let me talk, she was very rude this inturn made me very upset, I told her shhhhhhhhh let me talk. She kept going being rude inferring that I had stolen a pair.... She then said out loud that she didn't give me a job because of this. ( I don't know this woman) in front of alot of Kohl's customers and her co workers she was yelling at me and over me.

She then to my surprise made a commet while cashing me our. "your such a BITCH" I knew I had to leave soon after…

I got a phone call and was told that I had a outstanding balance of over $100. I was very sick but told the person that I would be right out to the store to pay it off. I made a payment in July that I thought was for full amount. I never got a bill telling me that I owed more. They said that I had a e-mil account and i should have seen it. I never recieced a bill or email I had lost my voice and a very nice employee got on the phone and tried to settle the probem. She asked for an itemised bill to be sent to me. If I paid that day I would not have another late charge added.

I stood in line and I was bout 15 people back. I was so sick I had to leave. My husband paid my bill on line that day. Next week I got another call saying I owed money. Still having no audiable voice I told…

I call Santa Clara Kohl store just now and they had me hold for one hour and never came back. I am checking an item SKU 92590760 see if they had in store.

First, they ask me to hold for so long and then hung up on me. I had to call back several times and they kept me holding. They told me that they send someone to the floor to check and never got back.

Time is almost an hour and they said they will get a manager to talk to me and still not hear back. What kinds of service is this? Is it take almost an hour to check something you have it or not. That is ridiculous.

Othere Kohl's service was so fast. The reason I am calling Santa Clara is because other Kohl told me the item I am looking has 4 qty. I have to hang up after one hour hold for nothing.

I shopped at the kohls store located in Port Chester, NY just about a week ago. There was a woman heavy set, with curly brown hair, glasses and dressed more on the masculine side standing by the fitting rooms yelling at one of the employees.

To start off this woman was not even wearing a name tag for me to get her by name.

Secondly, i was absolutely appalled by this disrespectful behavior. " I shop at your story frequently but after this incident i assure you, this will be my very last visit to your store. I have many friends and family members who i have informed about this incident who will no longer be returning to your store.

My niece who worked at kohls just last year said this woman's last name was Rivera and she worked as the store's loss prevention. Please do something about…

C. Penny and taking back the coupon reduction when the purchase totals way over what the coupon requires. I purchased aprox $160 worth of clothing and used two $10 cash coupons. One of the items was not hemmed properly and the side seams were not stitched properly. 00 plus tax. 00 plus tax.

You would have been better off to phase out the program rather than change the rules after customers have purchased goods and been promised cash reductions on future purchases that totaled at least $10 per coupon used. Penny's did the same thing with their promised reductions and look where they are now.

Hopefuly customers will realize the should use their remaining coupons on items that total only the amount of the coupon so they are utilizing the full value of the coupon. Or they may decide to shop…

I was returning a christmas gift i gave to my husband I did not have the reciept on hand, the associate how was helping me could not figure out how to adjust the credit to my kohls charge, it kept giving her a clearance price when i paid more for it, she asked a manager Ken for help, he was on the other side of the register, he then said "yea what do you want", she did not want to tell him the situation from where she was because she would have to speak loudly and there were several customers in line.

She asked him if he can come around to the register, he then turned and rolled his eyes, when he got close to her she tried explaining the situation he did not let her finish, kept inturrupting her, so I tried to explain, and he rudely asked me well where is the reciept, I then told him it…

i purchased dinner and lunch plates on 11/8/2011. i got to the register and paid with a $100. american express card, plus $30. Kohls cash, plus a $5.00 kohls card. The plates rang up at regular price and I told the girl that the plates were on sale. She in turn called for someone in houseware to check and that person returned a call saying the plates were not on sale. i bought the plates anyway. On 11/9/2011 i returned a defected plate and picked up another one and noticed the plates were on sale, so i went to customer service with my receipt and told them. they did make the return and the adjustment, however, she claims she had to put the money back on my american express card and said it would take 7 days before the money returned to my american express card.

Ultimately what has…

I purchased January 18, 2012 online with my Kohl's credit card a Dyson vaccum cleaner . I never received any Kohl's Cash incentive back because they said I submitted an order an an "unregistered guest" and will not honor any cash back incentive. A person would think that if they had a credit card by this store they would be considered to have an account and wouldn't have to order as a registered guest. This was only the second time I had ordered online at Kohl's and I did it the same way as I did the first time and received Kohl's cash back then, however, my first order amount wasn't as large as the vaccum amount. "Too much Kohl's cash to give back".

It appears to me that Kohl's doesn't want to do what their advertising appears to project. It also appears that they are using "bait and…

I am not upset with Koh l's but I am upset with the Food network blender #18018 that i bought there in early December. i only used it 1-2 times a week. This past week the plastic collar broke. I did some research on the internet and found only bad reviews on this blender.

Most of them broke after a few uses. I need to know what to do. I no longer have the receipt or the box. I also noticed that Kohl's no longer carries defective blender. 00 should last longer. I need to know if there is anything I can do.

please get back to me as soon as possible. LuAnn Winemiller

have been a Kohls department customer since this store came into my neighbnorhodd 8 to 10 years ago and have always had good experiences. I bought two watches for my parenst for christmas and haver paternized your store for many years. I went to the website this week and saw codes that instructed me to take to the cashier for an extra 15 percent off of my purchase and the code was good until 1/28/2012. The casher seemed open to accept the discount and that is when assistant store manager Mary walked up. Mary said flatly no; she would not take the coupon as I had to have a scannable coupon, That is not what the ad said; the internet ad said just give the codes to the cashier.

What disturbed me the most was Mary's Cocky attitude. Her attitude said "'I am in charge; I have no sympathy; I…

I was wrongfully terminated on something that my own Lead does along with the rest of my team mates. I am filing a complaint against the corporation for not settling issues I had complained about in the past, Co worker bullying along with management bullying.

My leadership and co workers have also with held work related information to me, and have not allowed me to suggest any ideas about how to save more money and help EFC 3 be more efficient, but they allowed my co workers to do so. I complain and they treat me like crap (Form of Retaliation) each time I express my opinion and thoughts.

My leadership has allowed co worker bullying in the workplace and have threatened my career with Kohls on my occasions.

I purchased some shoes for my son for school and I never recieved them nor had i recieved an email or phone call that thery were not shipped and there was a problem . But the money was taken off my credit card.

I called a day after the date that i was to have recieve the shoes and was told there was an ERROR IN SHIPPING and that i could reorder them and get the same 20% off . Well of course the shoes are no longer available.

And my son is sneaking his sisters shoes to wear to school because his have not came and will not be coming . In the mean time I have to break up the sibbling rivary over shoes and take my son back to KOHLS to pick out another pair .

That is such an inconvience and disappointing to my child .

Back in July 2011 I opened a Kohl's credit card account at one of their registers after making a purchase and received a temporary use receipt with my credit card number on it. After a couple of weeks the receipt had expired. After one month, I still had not received my permanent credit card nor a bill. I called the customer service number at Kohl's (888-814-3555) and this rep with an indian accent told me sometimes it takes longer to receive the card, and to wait a little longer.

Sounded to me like he didn't want to do any work to investigate what the problem might be. Well, it is now mid-September 2011 and still no permanent credit card or bill. Late last night I received a voicemail message on my phone telling me to "Call Kohl's at 888-814-3555." The recording repeated that message at…

First I need to explain the reason for the delay of my complaint. My husband has been diagnosed with stage 4 terminal cancer. Therefore I'm sure you can understand our lives have not been the same since then. On the day of the 26th day 02 month 2012 I returned a diamond pendant at the value of $789.00. This piece of jewelry had been found in it's original wooden box in a dumpster. A local dumpster diver had come across it through out his daily routine. I purchased the necklace from him for $60.00. His asking price was $100.00'

I was compelled to find the owner of this beautiful piece of jewelry. On the day entered above is the day I entered your department store in Ranch San Diego, California. I spoke with the jewelry dept. manager Agnes and she told me that they would investigate to see…

recently shopped at Kohl's and this is not the first time I have been totally confused..they place there sales signs on racks that are not actually on sale..but below the item and confuses people..I thought one item was on sale when it was actually the item above it..I wasn't the only shopper..noticed the lady in the next aisle had the same problem..the item that was actually on sale had a bar in which the sign could be put on..but no it was on the item below ...don't know why they do this..but it is time wasting and a pain in the ****, working in retail for 27 years and have never figured out why they can't get the problem fixed...

I do love the store..but this is very frustrating to say the least..especially when you have spent hours looking and thought you had what you needed...

today is dec. 1st 2012.. i shop at kohls all the time and never have had a problem with anyone in the store.. i was shopping today in the jewelry department and the lady helping me was very nice.. she offered to ring up my other purchases but i was using another coupon so i told her i wanted to do 2 seperate transations..

the other lady behing the counter butted in and was very rude.. she told me that its one coupon per transaction per day.. but on several ocations iv used 2 coupons in 2 seperate transaction.. her attitude and tone was by far the worst customer service i have recieved in the last year..

had she said it differently i would have not had a problem with coming back.. i have a charge card with kohls and after the way this lady talked and treated me, im am thinging about…

I find the new advertisement from Kohl's on Black Friday to be very offensive in two instances. The first is when the lady in green puts her hand up in the elderly woman's face as they enter the store, and the other is when the green sweater lady STEALS something from another lady's cart as she was walking by.

What kind of message is Kohl's sending? I'm not shopping there anymore.