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Coldwell Banker

1.0
21 complaints

Address

175 Park Ave Madison, NJ, 07940 United States

Complaints

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Victor Carvalho

Aug 15, 2025
0

We had an Coldwell Banker Realtor/Agent close for us and did not give us legal access to our landlocked property; the contract and the ad stated that there was access to a Public road but this was not confirmed in writing. Subject Property: 102 Boston Ave, Immokalee, FL

PLEASE respond to the above asap as this is our second time that we are lodging a complaint with your Office. Victor Carvalho vic2046@gmail.com 647 834 2046

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Frances Simonson

Jul 19, 2019
0

It is a sad day when five days after escrow closes you move into a home that is thoroughly infested with subterranean termites both inside and in the garage. What's even worse is when your real estate agent at Coldwell Banker Residential Brokerage informs you that his relationship with you "terminated at close of escrow." Neither he nor his supervisor at CBRB is willing to come out and see for themselves the enormity of the infestations in your house and the damage that has been done. Instead, they collect their commission and fail offer nothing in the way of assistance or compensation to their client.

Next, CBRB staff convene with the seller's real estate agent and corporate attorneys. There is still no thought whatsoever to the senior citizen who shelled out $443,000 of her savings to…

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Jacob Myers

May 25, 2019
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I’m having an issue with an agent and broker in broken arrow Oklahoma. We are very unhappy with the lies we keep getting. My house has been on the market for 9 month and I have dropped it $14k and still hasn’t sold.

I have asked for them to let us go from the contract since it seems they cannot sell my house and they will not. The agent complains about the thousands of rallies she is loosing because of our house. So can you help us get out of the contract free and clear.

So we can try to sell with another agent. I can explain better if you would like to call me. 918-527-0200

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John Kuttab

May 22, 2019
0

Caldwell Banker Residential Brokerage agent, Leslie Robinson Will, and her manager Joseph Papagno caused me angst, financial loss, and delayed my home sale by 5 months due to her UNPROFESSIONALISM, and INEXPERIENCE. Always late to all my open house dates, me and my wife always greeted first people until she show up late.

Many times during the week I had people knocking on my door asking if the house still for sale and when I asked them to call the listing agent their response was we left may messages with no response. Never asked any qualified buyer to submit an offer, all conversation recorded on the security cameras in the house and that made public for all buyers.

She only made two open houses at the begging of the listing then she stopped, according to her belief “OPEN HOUSE DOES NOT…

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Richard Hoffman

May 7, 2019
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Being a repeat customer of The Lake Forest, Illinois office I am totally unhappy with a response from the Manager Cathy Kendall. We have purchased two lots as well as one new home from this office since 1993. We also listed two homes we built on the lots with them as well.

After our current home was listed for one year while building our new home we decided to move our listing to a new company. We asked our agent if we or the new company could purchase the photos of our home as most of the furniture was removed for new upholstery.

The response from the manager was no and was included with what we feel was sarcasm and disrespectful. This response was one week after the Caldwell office requested to purchase photos from our current broker Berkshire Hathaway and Berkshire agreed with common…

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Joseph dicellis jr

Apr 19, 2019
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I would like to report quick claim deed forgery in your clark office between Patricia ashmont. Betty jean dicellis. My no was 87 years old they change the deed and I have a lawyer I need a reply and can u look into this I need a copy of the notary insurance thang you Joseph dicellis

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Doug and lisa pinion

Apr 15, 2019
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My contract exspirered with my agent she begged me to let her have my house for 18 days and if these people didnt buy my house she would she said it infront of witnesses and now 23 days later shes saying she cant afford it .she bareface lied to us.

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Alicia A. Vassallo

Apr 15, 2019
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I work for a septic company that was contracted to do a septic inspection for a property by a Cheryl Sherayko who represents Coldwell Banker out of Kutztown PA. This Agent was rude from the start.

Finally after dealing with her several times, I asked her why she is so rude, at that point she continued to be rude and hung up on me. I thought you should be aware of the way your representative treats people, I just hope she isn't like this with your Customers, definitely bad business.

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Chris & April Novak

Apr 9, 2019
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My wife and I are first time home buyers with limited resources. we put a contract on a home that under appraised by 14k Our lender and family member did his best to challenge the appraisers value. Our agent Shanna Clark provided no assistance and had zero data compiled to support the offer she recommended we submit.

we were not successful in challenging the value of the appraisal. that said, the seller presented a revised term that was more than favorable. They agreed to reduce the sales price by 7k, the seller's agent agreed to lower his commission by 1% and requested our agent to agree to lower her commission by 1% as well.

thus leaving us with an additional shortfall of 2500 and we were able to accommodate.

however, your agent has flat our refused to reduce her commission in order for…

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Joseph dicellis

Apr 3, 2019
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I represent an estate sale 69 john street clark nj 07066. Your company has listing the pictures online are really terrible the wording used to describe home is really low quality description of home and I know coldwell banker listing this is not like your company compared to your listing profiles in westfield nj its an embarrassment to your company please look in to it

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Dennis A. Breen

Apr 3, 2019
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Recently my wife and I viewed a home over the internet we both loved. My wife had just had hip replacement surgery so we needed medical clearance to travel. We contacted an Intercoastal Agent to set up a viewing. He contacted the Listing Agent - a Coldwell Agent from the Coastal Office in Wilmington, NC.

Our agent was advised in writing that there had not been much activity on the house and she would "keep him in the loop" of any activity. Upon getting clearance to travel the following week we made arrangements to fly to Wilmington to see the house.

The listing agent was well aware of the appointment. Upon seeing the house within an hour we were in the process of making an offer and when our broker called yours we were told the place had sold the day before!

Clearly your agent had…

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Chris poppe

Mar 22, 2019
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I contacted Aaron Burnett about house 404 w main thorp he told me he would call me when home was ready to veiw, never called, I called the next week he was in Florida but told me he would call when he got back, never called I called him yesterday ask him to call me back NEVER called.

He's a poor realitor and definitely not a man of his word and I won't recommend him to anyone. Chris poppe

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Terrell Upson

Jul 25, 2018
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tody I had got a very disturbing phonecall from this man asking to talk to mr tyrone and I had explained to him that I do not know who that is and that I had just got my phone anout 3 days ago and he said okay well I guess now he is getting people to answer the phone for him and I looked him up and called and asked to speak with his superviser and he said no

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Gail Kasuba

Jul 13, 2018
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We are writing this correspondence in reference to Coldwell Bankers improper marketing, negligence, and breach of contract regarding the sale of our home at 52 Galen Street, Waltham, Massachusetts. We have had serious concerns regarding Coldwell Banker’s treatment towards us in listing and marketing our home for sale.

” Your agents have been the exact opposite—deceptive, incompetent, lackadaisical, sloppy, unreasonable, and unprofessional to us. Coldwell Banker and its agents have taken gross advantage of our elderly status and reliance on your expertise and have made attempts to have Mr. and Mrs.

Kasuba undersell their house by approximately $100,000, based on your own appraisal. Either Coldwell Banker failed to do a proper appraisal of the home or they have failed to properly market…

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Mark Alexander

Nov 24, 2017
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I have been renting from Caldwell banker for four years. Refrigerator quit working, agent had a refrigerator delivered full of cockroaches. Refuses to do anything about it. Agents name Joy ricks from Caldwell banker In Cadiz Kentucky.

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Debera Askew

Oct 12, 2017
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I recently was purchasing a home from Active Realty (Caldwell Banker) in Fitzgerald Ga. On the day of closing, I was informed that the lawyer found out that the home was tied up in legal issues and it was not clear to sell.

The real estate company said that they would refund my earnest money. they told me that it was between me and the seller if I was to get my appraisal fee and inspection fee back. I have had no interaction with the seller.

all of my interactions and even my loan officer was obtained through the real estate company. I called the number on the contract to contact the seller, but it is disconnected. I contacted the agency, but I was told that they could not give me any information on the seller.

they told me that all they would do is refund my earnest money. I was on my…

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Teresa D. Khan

Sep 5, 2017
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The local agency is the commissioned landlord of a property in my sub division. Nearly nine months ago, myself and my dog were attacked by the tenants dog. Our home owners association and I went through all the channels of having this stuation rectified.

On Thursday, August 31, 2017, the same dog/owner broke all the covenants of the deed resulting in a vicious attack of my dogs. Coldwell Banker still has done nothing to eliminate this threat from our neighborhood. In addition, the agents were condescending and rude.

Please allow your legal department and your insurance company be put on notice.

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Stacy Welty

Aug 30, 2016
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I have been renting a home near Nashville, TN For nearly 4 years through coldwell banker (snow & wall) and I find the realtor that we must communicate with to be the most inappropriate, ignorant and degrading woman ever to walk the earth. For 3 years straight, my husband and I paid our rent in a timely manor, made several improvements to our rental property and were extremely efficient tenants.

Although I found it odd that I had never met a representative at coldwell banker corporate office prior to signing my lease and moving in, I was fine with it. I called and had a brief conversation with a realtor named Jan Young - who I found to be abrupt and rude, but none the same- I was just happy to hear her say put a check in her office box in the evening, the pet deposit in cash and the key…

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Beth Kenny

Aug 15, 2016
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Our refinance-cash out began on June 1, 2016. Today, it is August 15, 2016- We have not closed-still. A series of Coldwell customer service mistakes from the beginning (like day one- the mortgage was to only be in my husband's name- this was not done until July 27th). Our loan officer, Marcia Bland, would not return emails or phone messages. I left a voice mail to her "superior" & never heard back from her. An outside real estate agent contacted Marcia, who directed him to, Niquia Johnson, who was able to get the loan processes started to underwriting however this was after our 2nd closing date had passed.

A simple refinance-cash out was to be 30-45 day process has turned into a 75 day process with still poor customer service & errors on the closing disclosure- which again delayed closing…

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John Alaniva

Mar 20, 2015
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Had many bad experiences with Coldwell Banker but this latest is a joke. Lady in San Antonio, Mexican American , Single has been paying on your loan for years, has health issues and cannot make payments, finally gets a cash buyer to pay off your loan of $75,000 only to have Coldwell Banker stop it at closing because it is foreclosure.

And you looked past the issue that this home has a foundation problem of around $12,000 which means you will turn down your payoff and inherit a home you may get $60,000 FOR! Is Coldwell Banker really that incompetent or do large companies just don't care?

I do a ton of real estate business in SA but none will be with Wells Fargo whether clients like it or not. I will not go through this again.

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Anonymous

Mar 16, 2015
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Who said one cannot get a dream house. Yes, its possible with the help of Coldwell Banker. Coldwell Bankers are the best real estate company which deals with its customers very professionally. Whether its rent, sale or buying a home CD makes it an easy smooth and efficient process.

The processing of documents were pretty quick and I was able to move into my new place within few weeks. Thanks CD for the great help and assurance you have given me.