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Century 21

1.7
21 complaints

Address

Madison, New Jersey

Complaints

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Kenneth Darby

Aug 12, 2020

Just some advice: Maybe your agents should practice some social Distancing from Political Insults.

Take Cynthia Lariviere who claims be an agent at Century 21 / Tenace Realty in Jupiter Florida.

Her calling veterans who don't agree with her Politics ( Racist, Nazi's, ) may not be such a great move, because I will be sharing this with all of the Veteran's groups where I am active .

I expect a reply I can make this complaint go National

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Linda Aldrich

Jun 23, 2020

I spoke to Alethia in Customr Service at your corporate office regarding a boundary dispute with my neighbor who is flipping a home at 87 Gadpouch Road in East Hampton, CT.

His driveway is on my vacant lot and clearly shows such on my A2 survey which is registered at Town Hall of East Hampton.

My lot is located at Map 05 Block 2, Lot 2D between 87 and 93 Gadpouch Road in East Hampton, CT.

He is currently selling the home which is contingent now.

We have notified his sales agent (Tom Evans), Century 21 Clemons Group, 2301 Silas Deane Highway, Rocky Hill, CT 06067 about this situation and the realtor removed the disclosure regarding the driveway and the new owners to be will not be aware of this problem.

Even his Century 21 For Sale sign is on my property!

We find this to be highly…

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DELLA R FORD

Jun 9, 2019

A month ago, I let my landlord know I needed to move to a cheaper home.

My rent near San Antonio was $1300 a month.

It was a nice home and within one day I was showing the house to prospective renters for the landlord.

In two days, it was rented for the end of the month.

I had to get busy finding a new home and decided to try and find a rent to own so that I could finally retire.

I went online to Zillow and searched daily until I found a rent to own home accidentally through Dean Yan, a Century 21 agent who lives in Plano, TX.

I contacted Mr.

Yan, which wasn’t an easy thing since he said he was in China at the time I left a message.

Long story short, I told him I wanted to rent to own 609 Walnut Street in Ranger TX.

The pictures both on Zillow and on Mr.

Yan’s Century 21 site…

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Robert T. Holbrook

Apr 27, 2019

My complaint is regarding an apparent scam presentation of my house located at 821 Decatur Street Northwest, Washington, DC 20011.

In fact, there is an obvious attempt to devalue my house by giving the visual impression that my house is in the category of an as-is-purchase buy ; giving the picture of the back of my house ( alley area ) is the street view of my house.

Therefore, providing a flagrant and deceptive visual of my house !!

Contrary to how my house is currently presented on Zillow, all new quality windows have been installed, new siding has been installed at the rear of the house, a quality entry/ storm door has been installed, the bath room and kitchen have been redone,all new outlets and switches have been installed in every room ; as well as all new ceiling lights ( some…

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Courtney G Seyler

Mar 29, 2019

Century21 is the worst place to rent or buy from.

They will evict you for paying rent on time.

I have every recipe even the deposits.

With dates and times of proof of payment.

I was still evicted when I went to court showed the judge all proof of every month.

Then the lady changed it when he told her I have proof.

It then went from me missing April And May, to a toilet that was already broke before i moved in.

183$ for the toilet to be fixed that was already broke.

I sent an email to them about a toilet when I first moved in.

TWO MONTHS later they finally get it fixed.

Then they charge me for it when in fact I emailed towards the begging of my move in date witch was Nov 2,

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ronald goulding

Mar 26, 2019

i and my grandaughter have tried to get info: without success on propertys RE: 204 Conrtijo DE LA GLORIA LEON GUANAJUATO $120291 US .

Also property CORTIJO DE LA GLORIA $104000 US.

All we want is a detailed write up and decent pic's of the bedrooms, with a view to purchasing one of these properties in Mexico.

Regards Ron.

Century 21 BRySA, LUIS RAMOS is the agent.

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Mandy

Feb 7, 2019

I have been very upset and discourage with the amount of professionalism I have received while renting from century 21.

I moved in a year ago and that is the most I ever saw out of my property manager, Raylene.

Keep in mind when I moved into my unit it was not properly cleaned, I had and still have broken blinds, three leaks out of four of my sinks, and the water smelled of sewage.

So I have learned to manage my issues with my unit on my own since then.

One year later, now, I was told to send an email regarding the parking situation by my neighbor told by Reylene herself for me to send an email about my problem.

So I sent an email.

Only to be told there is nothing they can do.

Now again in other duplexes we share property with have 4-5 bags of trash opened everywhere.

This not…

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Jaime Uriach

Feb 6, 2019

I was reserved the house 3,000 euros then the agency said to us if we not pass mortgage he will give back money.

He said this 3,000 euros for the process that he need to negotiate with the owner the price for the house is 420,000 euros in advertising then we offer to the agency 380,000 euros.

He said with in 15 days the owner will give an answer to us but within 15 days the owner still said no for 380,000 euros.

Then we said we can't buy more than 380,000 bath and stop the process we need our money back.

Then the agency tried to convince us to wait he will negotiate until the owner accept 380,000 euros.

Meanwhile he negotiate we present our documents to get the mortgage but finally the bank not approved 380,000 euros only 314,000 euros so we decided to not buy this house because we…

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Tommy G. Moreno

Dec 20, 2018

I am a first time home buyer who got cheated and was show fraudulent document by a Century 21 agent.

I am a first time buyer have a HA loan and need to pay down payment loan this home was first listed for $70,000 so when these people took my $54,000 offer, I was in dream heaven I bought in June of this year moved in Oct 1. the new roof started to leak went up on roof no new roof only patched then on Thanksgiving day the toilet went out for three day I tried to fix called the city sewer system they said I had tree root in pipes I have been going in a bucket since then Yesterday I stuck my head up the like new home which they said I got and all the wiring is per code the insulated is rooted and is fixing not healthy I spent all my saving to get into this home I do not have the $10,000, for…

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Terence Mull

Dec 19, 2018

Rude mangergers,office ladies,using the words "freakin" towards me when I ask for a door knob replacement goin on 3 weeks now.. and also took 3 months for smoke detector alarms to be replaced

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Keith chandanais

Dec 11, 2018

Purchased a home on novermber.

16th 2018.

The seller and my realtor failed to disclose mold from previous water damage.

Espectos in the duckwork.

Entire bathroom floor tile busted into pieces.

Busted windows.

Electrical problems.

Pluming issues.

Illigal wiring.

Broken service line.

And water and mold damage in lower level that i was assured would be fixed.

And appliance that dont work.

Dirty house and appliances.

White carpets muddy when they were clean when we looked at house.

Unsafe outlets and non certified electrical work done in house.

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Henry Taing

Mar 31, 2018

I offer to purchase a home in Beaumont Ca and there were no offer and i summit the offer and then the agent say the offer was accepted and the escrow close in 25 days and then when 30 days the escrow still not close and til 40 day still not close and now it 45 days to close and I keep waiting and the listing agent (century 21) agent keep lying by saying the the buyer want to can cancel and then the seller want to cancel and now this and that

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Crissandra Yorke

Feb 12, 2018

Hello and good.

I purchased a item on 12/24/17 online.

In addition, the item I purchased was a gift for someone and the person picked up the item yesterday.

In turn, it was brought to my attention that, the item was too small for their child.

However, I contacted Century 21 and was told that, I can not do a return or get store credit due too the 45 day policy.

I asked the supervisor for a one time courtesy store credit or refund.

I was told again that, this was impossible due to the 45 day store policy.

I have shopped a lot at Century 21 over the past 6 years and feel I should get a one time courtesy refund or store credit.

In addition, I can be reached at 917-886 5573.

Thank you in advance for your response and have a good day.

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Mary

Oct 31, 2016

I would like to know how Century21 can hire agents like they do.

Our agent has caused us more headaches than I can begin to tell you.

We told her of our house leaking, roof falling apart, and many other things.

Now she has decided she wants us out of the house we rented from her.

They event sent an eviction notice.

Please screen more carefully and help bad agents get away from real estate.

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Johari Davis-Johnson

Oct 11, 2016

I am working with a Century 21 real estate broker on his inspection checklist.

As a contractor I take have down and the rest at completion, and my payment has never been contingent on inspection approval.

The broker, Sidney Martin working under Gwendolyn Newton, is with-holding my last payment and he is unprofessional and rude.

They are located in the Hyde Park area of Chicago, IL 51st and Harper.

Who should I direct my comments at, corporate or the local business?

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Steven Conner

Jun 22, 2016

I lost a father and a grandma in 3 weeks time and I had to pay for the funeral.

Century 21 in Cleveland, Tennessee took me to court cause I was behind a month in my rent.

I told them I will pay it all in the following month but they kicked me out on the street.

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Abass Johnson

May 25, 2016

I met one of your agent, Frank Mellace with Rauh & Johns, through one of the online services.

This Century 21 agent is very unprofessional, and provided misinformation.

For instance, he sent me a text requesting that I schedule an inspection; however, after I refused to use the agent he recommended because I felt my interest would not have been well served, I arrived at the property only for him to tell me that the utilities were not yet on and denied the facts that the inspection was schedule as per his request.

I had to pay the inspector $75.

00 I basically did everything on my own.

He even provided me with the wrong HOA's contact information, I had to take of from work, drive to the property and obtained the actual number form others.

We closed on May 20, 2016, to my surprise, he…

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carmine sullo

Apr 13, 2016

I am looking for a house in the Sarasota Florida area.

I have an agent and she is not century 21 agent.

I am looking on line as well as my agent is looking.

I understand that my agent can not give my 100% of her time so I also look.

I saw a house online on 5976 48th st e MLS A4142242.

I need a non deed restriction house and this question I to a Cathy Palmer of your company for this house and her answer could be a no or yes just as easy as her telling me I have to ask my agent I do not want to step on her toes.

Well to me that is a very non caring person.

I know for me if Cathy was my agent and selling my house I would be totally mad because this could be a sale walking away.

All she had to do is answer my question and she by passed it by her answer, like really she doesn't want to…

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Louis Perez

Mar 28, 2016

I called Century 21 customer service using phone number 1-954-675-5314 and requested information on a property.

The person whom answered the phone (Alexis) was consequently the office manager as well, was short and abrupt when I just asked to speak to a live person about a particular property 10101 in Cutler bay, Fl.

She asked me several qualifying questions such as my budget and type of home I was looking for.

I am an investor who is looking for a specific zone for a specific conversion of a home to an ALF.

I am not interested in just any home but rather that this home qualifies being in a zone available so I just asked her for someone to call me.

She refused to give me anyone else I could contact without having to answer the list of questions and refused to give me the name of her…

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Leonard

Feb 7, 2016

I used Century 21 to help buy my first house.

I was already nervous about the process but using them made the experience that much worse.

My real estate agent kept canceling our meetings, took me to some houses that weren't what I wanted in a house nor in my price range, and when we were looking at houses, she was on her phone the entire time.

I ended up looking up houses on Zillow myself and finding some that fit my requirements.

When I would text or email her about the houses I was interested in, she wouldn't reply until days later.

And when she did reply, she would say that the house is already under contract since it took her so long to get back to me.

I felt like I was doing the brunt work at finding my own house.

I tried to get out of having her as an agent but we signed a…

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Anonymous

Mar 16, 2015

My dream of buying a house has come true with Century 21 services.

Century 21 is the best place to get real estate property listings, best mortgage details, houses for sale and many more online.

Thanks to Century 21 for helping to choose the comfortable house and arranging quick loan on time.

The response and the customer care executives have been very helpful in the overall procedures and paper documentation.

I would definitely recommend Century21 to anyone looking to purchase a property without facing any issues.