Checkers

Good day, All,

I had a bad experience with regards to how miserable the staff looks the cashiers sitting on the tills don't have a smile but they are so rude. I kindly asked this cashier if I can come to her she tells me with an attitude that she first needs to sign off rolling her eyes. Now, this is not the first time that I am receiving bad service. these cashiers at checkers think because we people living in Mitchell's plain they can treat me with blatant disrespect this is not on. when I shop out of my area Constantia, Century City, Brakenfall Checkers the staff are respected and always provide a great customer service experience but checkers Mitchells plain ( West gate Mall) needs to provide better service, and all the checkers that I know of had an upgrade but the one in West gate…

Hi, I purchased a Viennetta Vanilla Flavoured Frozen Desert with Chocolate Shards at Langverwacht Plein checkers in Kuilsriver. The item was not satisfactory. It was full of ice and tasteless. I'm deeply disappointed to arrive at home to a unpleasant desert.

I ordered the fry chicken tenders and they were hard and dry.

Hi, I purchased a Cheezo Chicken sandwich from the Checkers at Loftus Park and as I ate the sandwich I bit into a very hard and sharp objects and almost chocked on it. This was a very unpleasant and disgusting experience because upon checking I realised that these were chicken neck bones that looked like were already eaten and possibly put in there by one of your staff.

Not only is this a chocking hazard but also a health and safety hazard that could easily lead to me falling ill or catching viruses from having chicken bones in my mouth that were already consumed by another person. I am really appalled and traumatised by what transpired and fear purchasing food again at that checkers because it seems the health and safety standards are very poor and put us consumers at risk!

I trusted…

Can the CEO visit the company because we as customers we not happy the way they treat employees at shoprite volksrust especially the admin manager Nana Mavimbela ...she doesn't address her stuff properly nor respect them....she shout them in front of the customers....cashier work long hours with no lunch......I think proper management training is needed in shoprite volksrust...please attend to ASAP before the company loses dignity

Abuse of a staff member and disrespect to a customer.

Good day. I stood int the que this morning for more than 20 minutes just to buy coffee. I had to leave without mu coffee because I ran out of time. I had to get to work. There were only 4 tills open at 0830hrs, and only one speed till.

I am a hard working tax payer and I do not appreciate standing in a que whilst the general public who rely on every sort of free payout hold up the flow. It would be good customer service to have designated tills for this kind of transaction and fast moving tills for us who dont have the time.

Most of the people receiving some sort of free payout have all day to do nothing. The tax payer needs to get to work and do not have the time to stand in ques. Please sort out this ongoing poor customer service at both checkers in Upington .

The layout of the shop…

1litre airfryer advertised for R1300. No stocks in Pietermaritzburg. 19 Feb 2022 - Management at Checkers Cascades were not very helpful in securing two units from another branch. My contact number is 083 411 0903

I just came back from the store and we bought milk tart as it was shown that today is Milk tart day. yoh the tart just went to the bin its like is made with expired Milk. The top part of the tart is like inkomazi.

Unfortunately this is the not the 1st time cz last year we bought cooked fish and it was off I had to throw it away. Unfortunately I can't drive back to the store as I stay far from the mall but one day they are going to kill someone with spoiled food and i would appreciate a refund for my money.

18/02/2022: I was given R200 fake money at the Checkers Newton Part Port Elizabeth money market on a withdrawal of R3000. I went to deposit the money at Standard Bank ATM, STRAIGHT AWAY and it's only then that i realized 2 x R100 notes were fake.

Mind you I didn't have any other R100 notes with me and I am 100% sure I got the fake money from Checkers. I went back and i was told there is nothing we can do because you already went out of the shop with the money and something about their policy with no effort to investigate the case any further from their side.

When I made the withdrawal the lady at the money market counted it for me and it was R3000 so i didn't see any need to count the money myself because i didn't think any of the money was fake and you can't tell just by looking. I…

For the last few weeks everytime I go to Checkers their plastic bags tear open by themselves and it is getting ridiculous, 2/3 of my packets tore today, it is getting worse. These bags are tearing as if they are made out of cheap paper.

Bad place to cut costs. # Fed up.

Checker hyper stores are beautiful... And growing more beautiful each year.... But I must say the customer service at Checkers Hyper Parklands sucks.... I was in the store today, getting sassa for my mom and had a few things to do so as a result I went to 4 different checkouts, returns, money market, sassa que (the worst) and a normal till point.....

The cashiers phone was sticking out of her pocket at the sassa que, they were talking while serving clients, her shirt was too small I could see her underwear, due to all this things being in her shirt pocket as well... She treated me like nothing.... Don't speak properly...

She speaks to me like I'm a wild horse... Put my money down and called the next client before I could do, say or ask anything.... I told her that her customer service…

I went through the drive-through placed an order and the teller could not hear my drink she asked three times what my drink was I drove to the next window and I told her it was a Coke and she said she didn’t have my order so I proceeded to give her my order and she said oh I’m sorry ma’am I don’t got your order bye I could not believe the outright rudeness of this lady I asked her her name she would not give me her name she had all of her employees laughing they thought it was funny that they treated a customer so

rude I’m still in shock could not believe it

I'm actually done giving Checkers Canal Walk Mall a chance to redeem themselves from the atrocious service they give every single time I visit there. I love the company and the brand but the service at this branch has put me off enough I don't have any interest in still supporting this chain.

How can you be an express till and turn me and my 4 items away because apparently you only scan 3?? HOW? Then your people still want to be snarky with tons of attitude and having conversations in vernacular in front of customers.

This is nothing in comparison to the service I've received at Checkers. Highly disappointed.

Hi ,

I am writing here to open a complaint with Checkers food section in Rondebosch, Cape Town. Today I went there for Grocery shopping and I decided to but 5 pieces of grilled thighs.

When I arrived at home, and opened the brown packaging that they put the pieces in it had a funny fishy smell, I than thought to myself that they might have used calamari used oil but again it is grilled not fried chicken.

We had to throw away all 5 pieces and this is not the 1st time that this is happening with that food section in rondebosch or maybe the chicken that they get is old chicken already because I once bought wings and luckily I ate the wings while shopping there and it has a funny smell as well and luckily I was told not to pay it .

I am appauled .

Good Day. I was extremely disappointed on the service I received from the store manager Kate Mekoa at Checkers Silver lakes. I went to to return a school bag which was purchased on the 8th January 2022. Upon arrival my husband was received by a lady at the cigarettes' counter who was kind enough to assist him.

She looked at the bag and informed him that the regional manager will probably have to look into this but she said she is quickly going to tell her manger to further assistance. When the manager came she looked at the bag and quickly dismissed my husband and said to him that the bag was damaged due to negligence.

My husband phoned and told me that the bag will not be exchanged nor refunded because of that. So when I walked in she told me the same thing. I asked her for the Regional…

they ignored me only served drive thru and white folks

Checkers fairbrigde mall the undercover security lady follow me every whre in shop but I am a store manager at one of the stores in the mall I went to go get stationery she literally scared me cause I realy thought she want to pick pocket me I went into the store and I just drawed money I thought maybe she saw me from out side I even ask her why you follow me I ask the big guy told him she is making me nervous cause she everywhere I turn I did not even had a basket or huge bags on me what cause her to treat me like that I go into that store everyday I knew what I wanted i was checking on my phone the list I told the big guy again he said she works for checkers but

I didn't even looked suspect so why follow me in that weird way I get shoplifters in my store but treat them still with…

Please note I bought Lancewood cheddar cheese last weekend at Checjers Hyper Edenvsle it was on a special and it's absolute rubbish it judt crumbles its not the first time this happens obviously its being frozen firstly and once defrosted goes back on the shelves for sale that's why it's on special.

I am not happy about my experience with Checkers & the way I was treated by her.

Was standing a the express line where there was more than 20 customers with 3 cashier's but 2 of that cashier's was doing staff sales and it wasn't 1 or 2 staff sales they were busy for almost 30mins doing different staff that's really bad customer service as we waiting in the line to be helped and it was just a pathetic experience it's not the first time this happened at this shop feel like a serious talk needs to be taken with management as they are aware of what's happening

Checkers norkem mall, the Manger has No customer service..... an to ask a customer, do you think I'm a Kak manager....... with a comment like that.... yes Willem... you are. Customers pay your salary....

Good morning to whom it concern.... My New years day have been spoiled with one of your cashiers at checkers Glenfair ......First of all your management is incompetent...Second of all your clientele service is very poor.My issue or problem with you is friendliness,service delivery and to became a good checkers cause that is my favorite store and I live nearby Checkers Glenfair for more then 18 years...I never had this issue or problem with a cashier please correctly it or assist me in this matter.

it is not a pleassure shopping at checkers, every time I go in you need to watch when they ring up your items, cause what is advertised or shown on the shelf, does not correspond to the till, which leads to an argument and you get looked at as if you crazy.

you need to sort this out. it's theft.

I ordered two deep sea doubles and asked for them to be dropped fresh and instead they took some old fish fillets and re-dropped them in the grease! They were hard and had no chew to them just all crisp!!

Also I ordered a large fresh fry and those were done exactly the same! Hard and no chew! This experience was horrible to the point where I don't believe I would order from this location ever again! 59 definitely not worth my money!!!

Im here on Bailey Ave in Buffalo and we ordered 2 combos and seven chille dogs and we have been waiting half an hour and the girl messed up our order this happens all the time this has to be the worse checkers in ny state

8 miles & Ryan rd I went there today. As always I hesitated, I order a loaded chili cheese fries & big Buford burger. The chili cheese fries where salty as if they pour the whole box of salt on the fries & chili and the burger the meat were spoil.

00 bad customer service she gave me in a small cup which was ok but she only fill it half way I pay because I just decided not to go back. Last year I went there and customs service was rude & disrespectful.

I shouldn’t went back but as you can see I gave them the benefit of a doubt I went today spend my hard working money to get nasty spoil food. I work in the restaurant business and one thing I know is out dated food.

I just wonder do the health department stop by there. Please get your company in order, checkers use to be the best fast food…

45 i received nothing, status said order was placed I phoned spoke to Heinrich who assured me driver is in the ares, I said to him that does not mean my delivery will be delivered, I said HEINRICH TO CONTACT driver to find out how far from me, Heinrich said he cant, and I was persistent to hold on still i received my order, there I received status has been cancelled I do not want to go in further details, I need checkers to reimburse for all the inconvenience Please act immediatly before the problem will be at your Ceo

When I go into Checkers ( Kroonstad) I find that the Sir Fruit health shots are most of the time still on the shelve but has already expired. I am a big fan of this product and they are quite expensive.

I find this to be unacceptable because it has happen before that I purchased expired stock. Please rectify these mistakes.

I have been shopping at your Emmarentia store for 20 years now. I cannot enter your store any longer because of the stench. You are now trying to cover the stench with cheap smalling chemicals which permeates not only yhe packaging but also the product inside the packaging. It is horrid.

Please fic ypur central air conditioning and stop spraying that cheap toilet spray.

The store I am referring to is Big Bay, Seaside Village. My husband and I used to enjoy the whole cooked chickens for after work, so as not to cook.

However, over the past few months the quality is terrible. The chickens are smaller and terribly dry. Yesterday we bought a Lemon & Herb one which could not even be eaten because it was dry like biltong. 99. I am shocked that you can still allow these chickens to be sold to us loyal customers.

I dare one of the managers to test eat one of these at around 4pm. I would appreciate a response please as soon as possible as I spend thousands at Big Bay store. Thank you!

I bought rotten food at Checkers Loftus. I'm not happy with that, the Triffle is rotten and has a really bad smell more like a sour milk. Please take our health serious.

I have gone last week to checkers parow wanted to buy a lamb they told me they are out of stock I went today again they again told me they out of stock. I drove all the way to checkers willow ridge when I got there the butchery staff told me that the block man left at 4 so I could not buy the lamb I spoke to the trainee manager who had no clue whether same is correct and

ja they close at five the customer service consultant came and told me you already spoke to a manager but she will call the store manager I waited there like a fool. I felt degraded as I am sure if it was a white person better treatment would have been given by the willowbridge staff.

I heard about bad service, rudeness and ill treatment of customers, never believed it until today. I bought a few items and at the pay point experienced the abrupt rude behaviour spoken about, I did not get into a discussion with the lady as we all have our off days, by what I read and

hear, and now experienced, this is a great concern that Checkers will have to deal with. Then I proceeded to the money market section and here it is the usual disinterested attitude, two ladies on duties, one counting money the other in discussion with her.

Both looked at me and the gentleman behind me, after 7 minutes, literally, the one advised us that they can not help as the machine is down - really!? I am so disappointed that people do not appreciate what they have a little friendliness goes a long…

Went to buy full chicken and coke on special today... wasn't sure if it's 2l coke or 1.5 so I asked the cashier to find out She had no clue of what I was talking about and wasn't even ready to help me or to find out for me so I took the items individually...I spoke to their supervisor about that and was very rude to me asking if I know all the specials at my work place. I was very disappointed with the way they treated and undermined me

Poor service from the cooked food kiosk.the chubby lady was not helpful and very rude.she took her time in assisting us.was returned from the till to go get a barcode by the cashier after queuing.poor services.rustenburg mall.

Good Morning,

I cannot get in touch or get a response to the emails I have been sending.

I am extremely disappointed with the service received by your driver, I have made many purchases prior and the experience has been great.

This driver parked in front of my complex blocking the driveway of the residents and causing a disturbance which isn't really the issue.

He parked outside the complex when I clearly opened the gate for me.I approached the car waited for him to get out but he rolled his window down and said Kullie grab the packets from the back.

Is this the treatment Indians receive from a reputable business???

Are Indians not treated fairly within your business. In all that has happened in last few months causing racial tension in many parts of the different provinces this is…

My son and I ordered 2 Buford burger meals with large cokes. We got someone else's order, and there wasn't a receipt. We were working so I had to call. I spoke with someone and they took my name. I got off work and called and a young man told me to drive over and he'd replace it I got there and a female manager told me only managers can answer.

When I told her a young man told me to drive back she said she was right there and that I was lying. I've never been treated so bad by any restaurant. I will probably never go back

m. with my young daughter. I sat in the Drive-Thru for approximately 5 to 10 minutes waiting on somebody to come take my order and when she finally came instead of taking my order she told me that the car in front of me would be the last car that was going to be served for the next 20 minutes.

I asked the lady why was it going to take 20 minutes. she would not answer me. I asked again why was it going to take 20 minutes I didn't understand we were at a fast food restaurant and you just served two cars in front of me. she did not answer.

She then started talking and said, I can hear you talking. I then asked her again why was I going to have to wait 20 minutes for her to take my order and she rudely responded to me you know what I have the right to refuse service so bye.

I was in…

I wanted to withdraw money from the money market n they made me stand for 15 minutes for the supervisor to authorize

I repeatedly get told at the fish counter that the fillets don't have scales, only to get home and have to de scale. I have complained to the counter previously but they continue to say no scales. Not pleasant

We bought some sushi this afternoon to have for supper. When we started eating it, it was stale n the rice was hard and dry. The crab sticks was brown. We usually buy the best selection of sushi and have been purchasing for years.

I've never had such a bad experience as I've had today. My poor kids love sushi n were very disappointed.

Good day all, yesterday I visited your store in Boradwalk mall Richards bay,I bought cosmetics and Grocery when I ask the cashier for clear plastic to pack my cosmetics she said I must go get it from fruit and vegetables department so can you please provide thos plastics bags at the tills 0787000004

This morning Nov 2nd I went to Checkers Mall of Africa. I have NEVER had such poor and rude lack of service. 1. The assistant in the frozen veggies department did not know the Nice &Easy frozen veg curry with rice and sent me to enquiries which took around 10 minutes.

When located it was 2 metres away from her! 2. 92. I asked if she had deducted this and she said yes. Upon inspecting my till slip it was not deducted and when I asked her why it had not been she laughed and said what is the problem, it is less than R3!!!!

I am a 70 year old pensioner and R3 is R3 to me. It was very embarrassing as her colleagues also found it amusing! Her name is Jacoline Masoha. 3. I then went to your Money Market to pay my Avon bill via EasyPay and was told verbatim - we are off line - then the assistant…

I would like to lay a complaint against Sieraaj Peterson the replinish manager. i politely asked him if he is removing it from the shelf, and he was on a personal call while I was waiting for 30 mins. He was utterly rude and disrespectful and saying he won't mark it down or take it off the shelf as he as a manager have the right not to do so now.

I would like someone from Head office to contact me on 0790139515. To apologize otherwise I will take this matter further.

Good morning went to checkers mountain mall I Worcester to buy goodies for my company with the business card, paid for it. Went to the front where they sell coffee to but with cash for my coffee while I have my trolley with the goods I paid for.

Stood in for almost twenty minutes for my coffee on my way out I was stopped by security guard requesting my receipts of my goods in the trolley apparently I paid for a few things in front thw while shop this morning was standing looking at us while I argue the guy was so rude, I felt so embarrassed he made me feel like a criminal in front of the shop while people are stirring at us.

I called the manager asked do the y do this to all customers. Don't think I'll ever go back to checkers. The guy didn't even want to apologize arrogant . Wish you…

I bought strawberries at Checkers Seadond with a sell-by date of 24 October without a use by date. On 26 October they were already spoiled. I would like a refund or an exchange.

Dear Mr/Mrs,

I would like to log a complaint about the bad customer services I received today at Sunninghill Checkers. I was only asking for simple cashback from one of the cashiers (Trainee) Pity she didn't have enough cash in her till then she requested additional cash from her supervisor (Valencia) from at least R200 extra so she can help.

Valencia didn't even bother at looking at her nor help, I have been left unattended for almost 10 minutes begging the young Trainee help, I fully understand she was willing to help but her supervisor was not willing to help as she didn't even bother responding. Meanwhile, another white man was asking for cash back on the other till she came running like an athlete and this left me with many questions that your cashback option does go with race or…

Was over charged on my card. 50 fish and chicken. And 3 extra fries. The first original receipt came to 24 and change and they forgot two fries so the dis that on a second receipt was supposed to be 6 and change.

00 give or take on the change. Our server was very disrespectful on top of it. And when I called today the manager was also very disrespectful so I hung up with no resolution. The girl at the windows name was Nicole and I never got the managers name I threw my receipts away unfortunately.

But we went to the checkers on state road 52 in Hudson FL. I'd appreciate further contact I don't agree with being charged for more than I received.

Extremely bad service. Extremely rude employees at the bread and cold meat service not to mention the constant wrotten smell at the meat department.

Can't upload photo it's against policy according to your managers.