Checkers

Good day

This morning my husband visited Checkers at Selcourt Towers in Springs where he made his usual weekly purchases. As we had planned a braai with family and friends, he purchased additional meat including boerewors as well as chicken kebabs. He purchased 9 “sosatie chicken” products which he braaied together with the boerewors and other meat that we had purchased previously. The shopping bag smelt bad when the purchases were unpacked but I assumed that it was the basting used for the sosaties. When lunch was served, our guests commented on the “bad” smell emanating from the chicken sosaties. All had to be discarded as the chicken was actually “off”. It was rotten. We checked for the sell-by date but as the sosaties were selected from the fresh meat counter there was no date.

This…

Good day

This morning my husband visited Checkers at Selcourt Towers in Springs where he made his usual weekly purchases. As we had planned a braai with family and friends, he purchased additional meat including boerewors as well as chicken kebabs. He purchased 9 “sosatie chicken” products which he braaied together with the boerewors and other meat that we had purchased previously. The shopping bag smelt bad when the purchases were unpacked but I assumed that it was the basting used for the sosaties. When lunch was served, our guests commented on the “bad” smell emanating from the chicken sosaties. All had to be discarded as the chicken was actually “off”. It was rotten. We checked for the sell-by date but as the sosaties were selected from the fresh meat counter there was no date.

This…

I bought an expired glade gel air freshener and i am disappointed because now the scent that I expected I couldn’t find it only to discover the product is 6 months expired now

The Rally's in cahokia il 62206 always has us backing up in the drivethu lane behind some red post.i do not like backing up and I do not think it is safe they are trying to get us off the timer for the service I would like for you to put a stop to this it is not safe to be backing up in a drivethu and are you guys going to pay for the people's cars when they hit something

I was at checkers GatewayWhere more than 20 people over head Dan an Indian guy bakery supervisor shouting and screaming at the bakery assistant lady who was late for her duties.The lady's name is Sli.Yes as a supervisor you can be angry at your stuff but you don't have right to shout scream point fingers in front of customers.The supervisor doesn't have management skills he needs more training or he must be demoted. That is totally humiliation he humiliated the lady in front of customers

Hi I'm a loyal Checkers customer but was deeply dissatisfied with a product I bought. I usually get great service from the staff at Checkers Sandton specialy the floor staff. But to my dissatisfaction I bought a pack of meat which was such a disgrace.

Only small bones, there were like 4 pieces with meat on, I just couldn't believe my eyes that a highly graded store like Sandton Checkers could sell such a disgrace to their loyal customers. I'm deeply disappointed really. I'm not able to apply the picture, not sure why, but can provide you with it.

They knowingly charged me 2 for $12 Combo, when the special was 2 for $8 Combo. When I drove in the sign read 2 for 12. The cashier said 2 for $8? There was a long PAUSE. She didn't ask for the kinds of drinks, until I drove to the window.

In hind sight I can see what they did, and why they had that long PAUSE. I was not informed of the special in other words, I was lied to and cheated. I called back to the store, but, no answer.

I would like to be compensated for the dishonesty.

I’ve registered for the xtra savings card since the system began & for 2++ years trying to register & the systems says that I’m invalid with all my details ! No one actually wants to assist ! I’m now excluded from competitions !

What a useless system !

24 Sept. 21 Poor poor service from Checkers Magalieshills Brits

As a very long loyal Customer i had a couple of disappointing experience’s from this store. Twice i ask assistance for some products - they take my name and number but No one did any effort to contact me - i will never go and ask for any assistance because it seems after you are gone they chuck it in the dustbin.

Couple of times i want to buy prepaid electricity then they are offline and i have to go somewhere else.

This morning went in to get some chicken that is on special again the response out of stock , no effort , no plan to resolve - i am very very disappointed and are considering of moving my shopping to P & P after many years because this place management is non existing.

Pastor Jakes Jacobs 083 789 5388

Went to checkers on elmwood last night to get 10 classic wings and a large sweet tea around 8:30- 9:00pm . I get home and the wings were not fresh they had been sitting for awhile and I have been in the bathroom all night .

00 dollars this should not happen. The chicken should be cooked when ordered. I will be taking my business elsewhere . Thanks Constance Belton 716-400-7711

Dear customer care

I have been a loyal Checkers customer for the last 5 years after leaving pick n Pay due to high prices.

On Monday (2021/09/13) I was doing my usual weekly grocery shopping at Checkers Davenport. Most months I receive a R150 Checkers grocery voucher reward from my bank due to the high number of card swipes. Since Davenport Checkers is the closest Checkers, I do my shopping there and redeem my grocery voucher there too by presenting a Wi-code to the teller. Almost every month I get delayed at the till because the cashier says the WI-code is not working. I always tell the cashier it always works at other Checkers stores and why would it not work here at Davenport. Then the cashier normally resolves the issue and I get to pay my groceries and redeem the voucher too. The…

Dear customer care

I have been a loyal Checkers customer for the last 5 years after leaving pick n Pay due to high prices.

On Monday (2021/09/13) I was doing my usual weekly grocery shopping at Checkers Davenport. Most months I receive a R150 Checkers grocery voucher reward from my bank due to the high number of card swipes. Since Davenport Checkers is the closest Checkers, I do my shopping there and redeem my grocery voucher there too by presenting a Wi-code to the teller. Almost every month I get delayed at the till because the cashier says the WI-code is not working. I always tell the cashier it always works at other Checkers stores and why would it not work here at Davenport. Then the cashier normally resolves the issue and I get to pay my groceries and redeem the voucher too. The…

Good Day - Incident - Checkers Windermere Durban - Sunday 12 September - 12h30pm

I was waiting for someone to give me a price tag at the vegetable scale. After waiting for quite a few long minutes i decided to print the tag myself as i was with my elderly mother and i could not wait any more. Out of the blue this young worker from Checkers Windermere Durban approached me and said he would lodge a complaint to his manager as i am apparently not allowed to use the scale. I told him that if he had been at the scale i would not have touched it. This employee of Checkers was extremely rude and raised his voice at me saying he would report me to his manager for a second time. This is not the first time an incident of this nature has occurred, and I do not complain for trivial matters. I feel…

My complain is about one of your teller by the name of Phindile Sikhakhane at Davenport, Checkers Durban. Time 13:55:08 or around 2PM Sunday.

I went to buy groceries, my groceries was grilled chicken and chicken drum/stick.

She said to so you like chicken and it is all about chicken. Really I was puzzled by that. However it wasn't only that I asked of her to give cashback.

I swiped my card and the sipping machine turned. In her arrogant manner she said what about we used this R60 cash back to pay for this damage you made.

I took it likely at first but with her mockery laughter. I realised that she was mocking me.

I have never in a life have seen such behavior in a such a big brand outlet. I have been buying from Davon port checker from 2016 as it is in my neighborhood.

But I was…

Went to checkers Heidelberg Mall nd wen I got to de door it 18:56 and de doors wer closed already , the last time I check trading hours where from 8 am to 19:00 , if checkers closed 5 minutes before 7 pm please let us know , bevousr I use my petrol thinking u closes 7 but I'm my surprise u close 18:55

Store #5932 ordered 2 orders of chicken wings. Informed "8 minute wait" this is routine every time we go. Asked us to pull around to park and wait. Ordered at 6:01pm. Received our food at 6:28pm. Spent $43.91 and food not hot.

Check:5932 DS261

Hi

I'm very frustrated and disappointed right now. It was my 1st time placing an order on Sunday 29/8/2021 and customer service was very very poor. Two of the items (i.e Crosse & Blackwell 750g and Beetroot) from my order was damaged. The Driver ( Nyukura Obeda) dropped the package and the items broke in front of my office. He took pics and said he escalated the matter, but still there's no feedback. I still don't have my items with me.

I'm very disappointed with customer service because I've been escalating this matter since Sunday, but no response.

Please refund me my money, I don't want these items anymore, since it's taking very long to deliver.

PLEASE RESPOND.

FRUSTRATED!!!

cell no 0834500790

I'm not happy the the management of checkers EMpangeni treat their staff they shout them in front of us like children they don't know how to be professional ,they don't want them to buy in their store if the manager see the staff in the till he come and push the staff to go and tell them to go they will not buy

Hi

My name is Simphiwe Zondi from Cornubia flats on the new RDP houses by Cornubia mall. My email address it [email protected] and my contactable number is 0678296196.

I successfully placed an order today 2021/08/28 on 60Sixty app at 02:37pm and delivery time stipulated on app was showing 15:00-16:00. At 15:00 exactly when it supposed to updated from order status to shopping status instead the delivery time got updated again on the app. It went to 17:00-18:00. I made first call at the 60Sixty client care at 16:07 to inquire about my order which I placed at 02:37pm. The agent which assisted my with my issue did reach out to the store handling my order and got back to me and advised the store device has issues however as she had let them know of the order they already doing the…

To whom it may concern

I recently visited your Canal Walk branch and bought my lunch but on my arrival back to work I found that the quarter chicken leg I bought was over salty and the chicken was as dry as rubber. I’m sure this is not the normal chicken that I normally know and love but I had to address this cause it was such a disappointment to me.

Kind regards Ricardo

Ordered 3 buford combos which should have included 3 soft drinks.did not get the soft drinks.drinks were small sprite,medium sptite,and medium coke.

The teller was really slow in serving customer.The teller name is Letlhogonolo (lady)it was last Saturday 21/08/2021 advice her to be fast.She was shouting and sweating at me in front of her supervisor. She told me straight that she does not beg /or care about her job,if they can fire her it was God time for her to be fired. I'm one of the potential customer at that store.She refused to apologies in front of her supervisor. I feel I was not treated fairly.I need her to apologies to me not her manager or supervisor. I'm working at Old mutual at the mall.0820711628

Regards

James Mabala

At teller 5 around 15:30 and 16:00, the teller was chatting with another lady who also works there, few minutes later a second lady came over and they continued to chat. I asked if they were assisting they said the computer is stuck because of electricity.

We waited for another 5 minutes and finally decided to go to onother till. Only to notice that the lady at teller 5 was just assisting her colleagues pay for sausage and other small items and there was no technical error at all. BAD BAD CUSTOMER SERVICE

The butchery assistant has been changed at Shoprite Brakpan. For the past 3 weeks I requested steak and every time you don’t have any stock. What’s clear is that he is too lazy to get it out of the fridge. I spoke to mr.

Van As the general manager who said he cannot help because the meat section got their own manager. This is the worst I have ever experienced in any of your shops

Went today for first time. Food was awful. Hamburger was colder then tomato. Of course looked NOTHING like picture…… FF where cold. Went thru drive thru and ate in car. Won’t go back!

Galtin Blvd in Port Sain Lucie, Florida

The customer service is extremely poor I went to buy me a pepersteak big deal pie, there was a hole row of pies and the tag showed pepper steak the sale lady told me she don't have and that she does not know which one is the pepersteak. That she cannot help me, I then asked for the manager and in return she tells me I must go and call the manager myself, I refused and argues with her first before she went to call the manager, I followed her and

eventually the bakery manager came out of the office I explain and told her the service that I recieved from that lady and how gulable she is. The manager asked her to apologize to me and that lady refused to , eventually the manager checked to see if there was pepersteak and yes there was, the manager told the other lady to give me the pepper…

I had a very unfortunate incident at checkers east gate. They checkers security removed me from the store and the reason is that I wore a pajama In this winter is it wrong for me to wear winter clothes and to get insulted like this I spoke to a person named Clark he says that people don't bath and

thats why they wear pajamas and covid spreads due to pyjamas then 3 men came and told me to leave the store i even asked where is it written that we cannot wear pyjamas to checkers as it spreads Covid no one showed it. I even asked do they really know who covid spreads they told me to leave the store.

Can someone from the team please talk to me as this is very rude, unreasonable and unacceptable

They've delivered items past their best before dates twice on separate events.

Hi hope you are well. For the second time in a row I've been give items past their best before date. I'm struggling to upload both the chocolate and tea bags. Kindly assist

I ordered a 10 piece chicken wings they were so over cooked and dried out they were almost inedible. I would not recommend checkers to anybody it was absolutely horrible

I bought 2 Crystal Valley 2L fresh full cream milk from Checkers Seadoone mall. use by 16 August 2021. I came home directly from checkers and put them in the fridge. Today is the 10th August and the last bit of the first bottle was off and the second had to be thrown down the drain as it was off.

Something is not right here as it is 6 days before date. Ridiculous.

I'm writing this message with tears rolling down my cheek,my right as a customer are violated by one of your staff,bought a bus ticket on the 28/07/2021 at 8h20 for the following day ,the sales constultant sold me the same day ticket and I never check the ticket because I specifically told her that I'm at work and it's my last day,on the day of departure I relise that the date on the tick is wrong and

I called in to complain they assure me that it will be refunded when I come back in the mean time I just have to buy a new ticket at park station which I did,this means I paid twice for single ticket which they now refusing to refund me and instead they even took my ticket away and tells me that I sign for the ticket,it's really unfair on me as customer ,not listen to customers is indeed not…

This is the worst Checkers I've ever been to In My Life West Palm Beach off Okeechobee Boulevard I am a doordash driver and actually I've been told shut up by employees as me and three other fellow doordashers were waiting for our order the guy working there I walked out the side door and sat down and smoke a marijuana blunt right in front of us and

told us we're just going to have to wait for our food until he's finished I've been here numerous times every single employee there is absolutely rude I've waited over a half an hour for four items and want to order late night

I placed an order at the Robinsonville, MS Checkers. 99. 01. When I asked the young lady why my total was so high she told me that the system automatically upgrades to a medium combo. And that I had to ask for the small.

I explained that I asked for small when I placed my order and that it was her responsibility to inform me of the systems error. She didn't comprehend what I explained to her. It was no way possible I would know that the system automatically charges a medium combo's price for a regular combo.

That's basically cheating customers into getting a more expensive meal that they clearly didn't ask for. I'm not an unintelligent person so I know right from wrong. I'll gladly pay for what I ask for and nothing more. The prices need to be changed in the drive thru or the associate…

Good day Yesterday 04 August 2021 i bought some pork bangers from the butchery section of Checkers in Da Gama Road in Jeffreys Bay. We were suppose to have it for supper. Once we started roasting them in the oven it started smelling.

I checked the package and the BB was 05/08/2021. About a month ago i bought some venison mince from the same outlet and it was wrotten. We you return these good they feel very sorry but this is not good at all.

I visit this store every day and the owner of this butchery is almost never there. I feel this should be taken very serious as i am not sattisfied at all and thinking of taking further action.

I bought 2 hotdogs for me and my daughter Keysha Abrahams at checkers greenacres Port Elizabeth today. On opening the package the smell we got was awfull that's when my daughter inform me that she encountered this allready with the same store buying ribs then she fell ill with her stomachache.

I was about to throw the old food away when a onlooker encouraged me to go a d report. The manager was called he apologized told me the will give the person responsible a warning refunded me took the old food and it was done.

I feel the store is not on standard to display food of that nature for selling. We are a family that is very sensitive for old food as we pick up food poisoning easily. Just wanted to inform about my ordeal. Thanking you

5 diet coke all for R99 and whilst enquiring about the special at the deli I was passed around several times and then I was shown a Ital pizza familia and at the till while paying I was advised that it is R135 and it was said its an expired special however it only ends on the 8th of August 2021 and

then about four employees stated they know nothing about the special another employee removed the special at the entrance and I was not provided with a receipt , I am very unhappy with my customer service and when requested for a manager the staff refused to call the manager

I understand the difficulty in converting Shoprite, Bothasig to Checkers, but the lack of pricing is really problematic. As an item is placed on display, the price should be displayed simultaneously. I had to make several trips to the scanner today and even a scanned product didn't register at the till.

This cause a long, frustrating delay while an employee went to find a different code. What is even more frustrating, though, is the bottle store. You're not allowed to take the trolley with groceries into the store as only the new , specially designed trolleys are allowed in there.

This meant that I had to leave the groceries with the security and then transfer my liquor purchases to that trolley afterwards. By this time , it had been a poor shopping experience BUT the really irritating…

Hi my name is lolo im was doing a shopping at heildenbeg checkers so I met a guy by a name of mpho a training manager ...I ask for a spoon cos I bought a food there he said I must make a plan and for my self he made a joke about me im very angry My number is 0825937166

I shopped at Checkers Diamond pavilion mall on 27/07/21and was charged prices that differ from the prices advertised on your online brochure.

Beans Tom 4x410g R34-99 - R2-00. Advertised price R29-99. Cond Mlk FC R23-99. Advertised price R18-99. Pepsi Max 2L R13-99. Advertised price 3 for R35-00.

This has happened on numerous occasions in the past and today I have decided to lay a complaint.

Please clarify and get back to me.

I’ve tried to order food on four different occasions and have never gotten it. I made an order last night, paid for it, and never got my food or money back. I have gone to checkers twice to get a refund and every time they tell me to come back.

I asked for a number to call and the number I got was invalid. I then called customer service and got hung up on. I have spent too much gas money and time on trying to get this refund- I need a number to someone I can speak to about this. It’s outrageous.

Visited your store in shelly beach mall we spend about R15000 per annum chech my card.Asked one of your staff in veg section got any loos potatoes no sir was the reply only 5 kg bags can't you brake a bag to sell loose remember the current shortage NO SIR NOT ALLOWED. What about some staff training shame on you checkers Rotten service

Bought a tv Hisense 32 inch then it went off so sent for fixing then they sent back saying it fixed but it did the same thing again then the second time they say Hisense say I must pay R800 for it to be fixed whereas I'm paying monthly installment and they did not fix it so now I must pay for something that I do not even watch at all why must I continue paying for it then

Pathetic customer service from cashier to management. Equipment malfunction and no apology for making me wait 20 minutes for a Cappuchino at the Kiosk. If the management can't treat customers right, what exactly are they teaching their cashier's who are bound to take over their rolls one-day. Not impressed

The fries were completely soggy / oil soaked and disgusting. This clearly indicates incorrect oil temperature to crust the outside and stop oil absorption. I talked to the manager. But she didnt understand Frying 101.

We make use the 60 minute deliveries in order to avoid unessasiraly contact in a store. This is now the 5th time we order and have to pay the delivery costs and either receive incorrect items or short supply .

We order 30 items today receive 22 items of which a item was incorrect . We stay in glen marias and see the items come from norkempark in kemptonpark that store is not good at all. Fresh products is also not always fresh.

Previous order we received bread rolls which was all squashed. Not happy at all.

Ordered chicken mother cruncher sandwich No mayo, or sauce of any kind. I waited 20 min in 95 degree weather and another 20 mon for a sandwich full of mayo, bbq sauce, and loaded with pickles. I was so angry I took the sandwich, put it back in the bag and took the back to the window.

Since no one was willing to speak with me, I left it there. Don't think I'll go back there again and I'm going let everyone I know about my experience.

No name brand chips. Absolutely bad quality. One expects the quality shown on the packaging, not the pathetic cuts shown in my photo here. REALLY disapointed. And I bought TWO 1KG bags which I will not be consuming. Disgusted.

I have been trying to get through to the pharmacy for over an hour. I then phoned Checkers to he told that they cant put me through. Surely if there is something wrong the switchboard should be aware. I have been dealing with the pharmacy for years and everytime a new script is forwarded to them they can never find it.

In today's times when people need jobs, your service at the pharmacy is not up to scratch and they are most unhelpful.

My complaint is regarding a complaint that was made about 2 weeks ago My ticket number being 730066 Despite not having the courtesy of a reply i see no reason why i should continue buying from Checkers. I have been supporting Checkers since the store opened in Balfour park many years ago. My xtra savings card number is......9710084013480740