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Aldi

1.0
232 complaints

Address

1200 N Kirk Rd , Batavia, IL

Complaints

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Anonymous

Feb 16, 2015

I went into the store at 1700 on tues 4th of march, the store did not have what I was after so I left the store, as I was leaving the store the security guard grabbed me and took my bag from me.

He emptied my bag on the side in full view of other shoppers. Mathis caused me great embarrassment even though I had receipts for everything that was in my bag!

The security guard was very aggressive and rude, he didn't apologise for the misunderstanding and just told me to go.

I told him that I'd like to speak to the manager to which he replied that there was no manager.

A checkout worker then sent for the manageress, she came along and asked me what the problem was, so I explained that I was unfairly treated by the security guard.

She didn't see that there was a problem so I asked for…

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Anonymous

Feb 16, 2015

Dear Aldi Complaints. At 1100 on 13.

3.

2013 I approached the manager of your St Helen's store on the Retail Park at Fingerpost with a complaint that I had purchased a bottle of bleach the container of which was faulty thereby shedding bleach onto my hands, face and shoes.

I filled in a complaint form and was told someone from Aldi would be in touch very soon.

I have heard nothing about it and went again to the store ten days ago to enquire further to be told that the complaint was being looked into and I would get a letter in the next couple days.

I have still heard nothing.

Could you please advise me about this matter as my shoes are marked by the bleach and I want to know what action you intend to take.

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Anonymous

Feb 16, 2015

Dear Sir, my wife and I spend a lot of money either in the Ramsgate or Margate Aldi store.

Again in the Ramsgate Boundary road store we were charged for an item(cauliflower £1-9p) which we did not purchase.

The cashier in question MARRIANNA a lady of foriegn origin did not like the fact that when we told her about it she made us feel like criminals and made a big fuss over checking our bags time and time again.

The manager was apologising profuseley and trying to quell the situation with half hearted excuses.

There was no excuse however for this womans attitude in the way she dealt with the problem and speaking to myself and my wife in an unacceptable manner.

I have just retired after 30 years as a manager dealing with the public and professionals and I do not have to put up with…

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Anonymous

Feb 16, 2015

I have an aldi store across the road from me in moreton on the wirral and it was my favorite shop but dew to incompetent of staff it is now a shop that I dread goin in the deputy store manager ****** ***** (name removed by request) is the most disrespectful person i've ever met. **** ***** speaks to people like dirt off the bottom of her shoe she walks round with her little electronic scanner doin absolutely nothing .and it dosnt stop there I go over there on a daily basis an many of times I've picked up puetrid food mouldy bread etc.

The rest of the staff r no better they sit on there bitching about there co-workers and the customer they had previously served it is disgusting behavior.

I spend a lot of money in the store and I expect to be spoken to with respect I work in and have nvq's…

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Anonymous

Feb 16, 2015

My wife has been working for Aldi's for 3 years at 59st and Pennsylvania Ave.

Oklahoma City, OK.

She isn't there just for the money.

She is what you call a team player who believes in Aldi's to be the best retail store in america.

The store had a recent change in management (Nicole) who tries to run the store like she is a marine.

My wife and I were at a family function when Nicole sent a group text to all employees at 9:00 PM ordering the staff to come in immediately.

My wife text her back and try to explain to her hat it was impossible to do so since we were 1.

5 hours away. her repley was (NOPE) meaning unexceptable.

So then she ordered all management staff to be in at 5;00 am ready for work.

In fear of my wife possibly losing her job she did just that.

There are numerous…

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Anonymous

Feb 16, 2015

Firstly I would like to say I am appalled at the lack communication from aldi staff in regards my job application and that my human rights have been effected and their fore seeking legal advice from a solicitor and looking to claim compensation from your self’s.

Firstly I sent in my CV as requested by the advert for a job on line regarding a cleaner job part time at the kings Lynn branch of aldi in which I was excited about.

On Monday the 4/03/2013 I had the interview with Dona piria at the kings Lynn branch at 6pm in which I arrived there well on time.

After the interview she told the two applicants who was at the interview if you get a phone call from us you have the job.

So on Thursday I received the call from nick saying can I go to aldi and do a work trial and after this you…

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Anonymous

Feb 16, 2015

I went into the aldi store in cwmbran South Wales this evening and due to poor weather conditions the entrance to the store was soaking wet as a result I slipped there was no measures being taken to ensure that the floor was not slippery only a small matted area in the entrance but as soon as you entered the store the floor was soaking wet.

It had been snowing all day and therefore measures should have been taken to ensure that the entrance was more safer the small mat at the entrance was not sufficient.

Surely measures need to be taken to ensure the entrance is a lot safer especially during such poor weather.

The floor was wet to at least half way down the first isle of the store.

I find this extremely unexceptable

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Anonymous

Feb 16, 2015

Good morning, I am writing to you for the first time about the roasted ham joint supplied by Appleby's.

We have bought a number of these joints over the past year and although they are not the same as ham/gammon cooked at home, they have been a useful stand-by when cooking time is short.

They had a similar soft texture as you would expect from home-cooked ham.

I'm not sure if Appleby's are new suppliers of these joints,but the one we have just bought in CARMARTHEN is very different.

The cuts (if that is what they are) have been so compacted that the meat is solid and tough to eat.

It is like the very worst processed meat you would get from a tin.

Easy to carve,but.....

We are not newcomers to Aldi supermarkets and have been using the shops for many years both down here in West Wales…

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Anonymous

Feb 16, 2015

I have purchased a car reversing mirror from Aldi on February 2013, after installing on the 2nd day it started to malfunction.

Spoke to Aldi after sales and they said they will send a pre paid post label (Australia Post) to send the faulty one. took nearly 3 weeks to get the mail.

I have sent the faulty one next day, and still i m waiting for the replacement.

Then i gave a call to aldi after sales and they said the faulty item hasn't received yet. and they said they are not happy with Australia post.

Then i told them if you are not happy with them why don't you select a different courier.

Then they said its up to the management to decide.

Another week went and again i gave a call (2nd April 2013) again they said still they haven't received it yet, and they have short of staff to…

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Anonymous

Feb 16, 2015

I have been buying Aldi cranberry almond cereal for a long long time.

As of today upon opening a box of what I thought was the same (but later seeing new and improved on the box) I want you to know that I will never buy your cereal again.

The supposed new is butt awful. taste like yuk weeds and I will tell ALL I know not to buy it.

Too bad!

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Anonymous

Feb 16, 2015

I went in to aldi yesterday, the northfield store, I was with my nephew in his pushchair, and I went round the corner to another isle and I noticed the wheel on the pushchair was bumpy, so I had a look because I thought it mite of been chewing gum, and it was a nail stuck in the wheel!!

Why there was a nail on the floor I will never no, that is really dangerous!

What if a child had fell on that??

So now there's a nail in the nephews pushchair and have to get it fixed.

I told the girl that served me about it and she said "oh I don't think its aldi's responsability I'm not sure" well I was telling her that its bad that there's nails lying about and she didn't care?!?

I am really annoyed!

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Anonymous

Feb 16, 2015

I was in the killamarsh store today to pick up some fruit, the strawberries I picked up were covered in mould.

I took them to a member of staff who was alone and said to him that I'd fetched the, to him as they were mouldy and didn't want someone else to pick them up.

The store assistant just grunted and took them off me, no apology or anything.

I am apauled at the service seeing as this store has been open for less than a month!

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Anonymous

Feb 16, 2015

I opened a can of Brookdale chilli.

Luckily I looked at the lid because there was a very thick hair ( kind of like from a beard) embedded in the the sauce that was stuck to the bottom of the lid.

At first I thought it was a metal strip from the can opener.

But when I saw that it started to curl in I realised it was a hair.

I also have pictures of the hair stuck to the lid and the upc code.

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Anonymous

Feb 16, 2015

i shop in the bayswater victoria aldi store every week and have complained several times to various staff about them leaving unatended with the key in the thing they transport good around the store with as i think it is very dangerous as any child could turn the key and cause damage to themselves or other customers..... on sunday the 4 th of december i had cause to complain again and the lady i complained to to said she had her eye on it all the time and i said the key should be taken out as she could be distracted..

at the time she was on the phone which is a distratction it only needs seconds for a kid to turn the key and operate it anyway she took offence at this and told me to get out of the store and called to the chap on the check out not to serve me so i didn;t argue i went out of…

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Anonymous

Feb 16, 2015

Today at your trinity way store bolton I was unable to carry my basket to the back of the shop.

To pack my bag.

I have arthritis servere in my hand.

One finger is serverly bent.

I was told I could take my basket to the packing point however I did mention at the other store in bolton the staff let me because of my hands.

She asked her manager and he said he was going to complain the the other store because they let me.

He was rude and arrogant I may only be in my 20s but I can't move my hands to well.

I wouldn't have complained but if I was in my 70s allowances would have been made instead I made to feel like I was lying and I was planning on stealing there precious basket.

Me and my family all shop with you and spend around 700 PCM in your stores you have now lost my business.

How…

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Anonymous

Feb 16, 2015

Aldi have recently been selling a card of assorted alkaline and lithium batteries for $2.

99.

The print on the card describes 2 tiny cells as silver oxide 626 when in fact they are branded as alkaline on the cell.

This is equivalent to selling carbon batteries as alkaline, and is gross misrepresation.

It makes you doubt their other batteries quality.

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Anonymous

Feb 16, 2015

I am a regular Aldi customer who usually has only good things to say about them.

I was surprised today (Sunday May 5 2013) to arrive at the Ferntree Gully store at 6:50pm to find the doors locked.

I assumed this had happened as a mechanical fault or similar, so entered via the exit door and informed the register attendant, who agreed that the doors should not be locked and asked another staff member to address the problem.

I commenced my shopping and heard a conversation saying "it's 7:00" to which the register attendant informed the person that it wasn't, to which the person replied "well it's 7:00 on the computer, don't you want to leave on time?".

At 6:52 I was approached by a sales attendant asking me to leave as it was closing time.

I told her it was not closing time, it was 6:52…

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Anonymous

Feb 16, 2015

I have been a weekly purchaser of chazoo cheese rings for a few years now, and until recently I have greatly enjoyed the experience of polishing of a bag in a single sitting.

I have found through my research of various cheese rings that chazoos were a far superior cheesy sensation to all the others.

There was simply just way more cheesy goodness than any of the other leading brands. Sadly of late the cheesy goodness has sharply declined. I simply wanted to express my concern that I believe chazoos to be a far more tasty and delicious cheesy ring of goodness than Cheezles, and I don't think it advisable to lessen your flavour.

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Anonymous

Feb 16, 2015

Bought 10 pack Snackrite Cheese Curls on Friday 16th August in Glenrothes store one bag still sealed and was completely empty, second time this has happened.

Once before there was only 4 packets in bag which should have held 10 packets.

Store no longer stocks them.

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Anonymous

Feb 16, 2015

I have recently purchased two tubs of you liquid sachets from your Blaby branch, Leicester. several laundry washes have resulted in a gunky residue left on the items washed. machine has been on warm and hot washes and full and half loads, however this problem has happened on several occasions causing the items to be rewashed.

I look forward to your prompt reply, Ms G Duggan

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Debra Heckenberg

Feb 13, 2015

I recently purchased a can of Portview Tuna chunks in Springwater. when I opened the can I used a can opener that opens from the top, when the can was opened all of the label material had leaked into the tuna making it inedible. i want to bring this to your attention as I was encouraged to buy the can opener from Aldi in the first place.

Lucky I noticed it at first I thought the material in the tuna was a blue band-aid!

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Tracey

Feb 12, 2015

We have been an Aldi customer for a good 12 months now and in the last 6 months we have noticed a down fall in the products we buy.

The nappies we buy, we have had to throw quite a few out because when you open them up they stick and tear the nappy or the tabs are not there.

The block cheese that we use to buy is hard and has a sour taste to it and the Yoghurt we buy for my family has a sour taste also.

When we buy bread we have to search threw the loaves as half of them are 3 days old.

The plastic bin bags are now extremely thin, we have to double up in the bins.

We purchased an electrical item 6 months ago and had problems with it.

We followed the correct procedure and rang the Laverton office (twice) and we are still waiting for them to send an email, we took it back to the…

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Joe

Feb 12, 2015

Been to aldi 3 times not impressed at all I am a disabled customer not being able body as others.

You load your grocery's on and then the other end they are literally thrown at you asking the girl to slow down she said I only have so many seconds to get through each customer I am on a time limit well in this process eggs got broke tomatoes we're squashed and my bread bag was damaged so when I lifted bag out of trolley porridge went every were.

I wasn't packing shopping bags as I realized on first visit you are not aloud to do this (Being so wrong on so many levels ) well I have compared your prices with all other supermarkets and working on this I would rather pay slightly more and get a better service and better quality of products than you get from aldi on my £100 shop I only saved…

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Jess

Feb 4, 2015

I have been to the shepards bay aldi a few times and we always get the same cashier.

She's a very aggressive islander woman covered in tattoos with short brown hair.

It's almost like she gets annoyed about there being a long line.

I had already unloaded a full trolley and she screamed at all of us to go to register 4 she wasn't closing she just didn't want to serve.

I stayed I have a baby and I had already unloaded a full trolley.

She just had a real bad attitude and she was so busy messaging on her phone that she didn't turn eftpos on for me and got annoyed that I was trying to tap my card then she went back to her phone.

I said thank you and grabbed my receipt and she just went "how are you" to the next customer completely ignoring me.

This isn't the first time I've had her she's…

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James Evans

Feb 2, 2015

What's happened to aldi's?

I live in shrewsbury and used the local aldi's store since it opened here but over the last 6 months it's become a dirty , untidy shop were the workforce , unlike years ago when they were helpful , are ignorant , ask them a question and they either grunt at you or totally ignore you .

The front of the store looks like a car boot sale that a hurricane has hit and the insides are so untidy with either stuff piled in the isles or it's jumbled all up especially the special offers.

I WONT be using aldi's again, lidl's (which is spotless and the staff courteous) will be getting my patronage from now on , pity as I really liked some of the special offers aldi's did but not enough to balance out the shortcomings.

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