Aldi

I purchased an extra special leg of lamb with rosemary, it cost me £11.

59, it was dated 30th march 2015.

I followed all instructions of where to store and this evening the 21st of March, I opened the lamb to slowly cook ready for dinner tomorrow as my family are coming round .

To find that the meat was off and the smell that came from it was discusting.

I do my weekly shop at aldi and I would like compensating for this situation, I am so disappointed in this and now I'm having to go out in the morning to purchase a new joint of meat for me and my family.

Today I purchased two sirloin steaks from Aldi Kilmarnock and felt they were very poor quality, with a lot of sinew and so tough!

I paid £3.

65 for each but wished I had paid £10 for two from Sainsbury as they were of excellent quality and at least we could have enjoyed them.

Makes me think that I won't purchase meat again from Aldi as our dinner was ruined tonight!!

Every week my husband and I visit this supermarket and in the past have enjoyed the prices, speed in which we are served.

But over the weeks we have noticed discrepancies in our receipt when we have returned home, which I know we should check whilst still on the premises but we are normally in a hurry.

Again today we have been charged twice for an item, some razor blades .

Why does this keep happening is there something wrong with the tills or the cashiers?

If this is happening to us how many other people are experiencing this?

A reply to my complaint would be much appreciated.

We were shopping at Aldi and saw displays of many plants which were dry and wilting, so we were rather upset about this as we love plants and they ARE living things.

We spoke to an assistant to ask for them to be watered but were shocked to be told due to Health and Safety they were not allowed to.!

If this is true they should NOT be selling them.

There surely should be some regulation about this.

I cant even undo the lid to use this product.

Its ridiculous that lids aren't just screwed on and off.

The lid is not only child proof, it is adult proof.

I definitely will not be using this product again.

Bought some walking boots from Bangor Gwynedd store about 3 months ago In my weekly shop they were only about £16 so did not expect a lot so was not to bothered with the thin feeling from the soles, even bought some inserts to pad them out.

Anyway only used them a dozen or so times, to find that the bottoms have come away from the tops ,returned them to the store asked to speak to a manager, he looked at them and said they were more than 90 days old and walked away leaving me standing there.

What should I do now?

Approached by a deputy store manager who noticed my sisters child had picked up a small red tickets stating reduced to £1.

49 a ticket she had take from a item, the staff member took it out her hand and said you shouldn't have that(the child she took ticket off was 2years of age) my sister said sorry she had not realised,the staff member continued to be agressive saying she should not take it.

After speaking to the store manger he defended the staffs actions and said you should control your child, he then went on to say get out my store you are pathetic at which we were very shocked and made a complaint and put it forward to the local paper.

This was a very upsetting experience.

A child was approached in a angry manner over a paper ticket which we apologised for and was treated…

Whilst waiting in line to be served at Altona Gate shopping center (ALDI).

A customer had asked for assistance from the young cashier to purchase goods from the glass cabinets at the front of the Aldi store.

The Cashier called the Aldi Manger on duty (Riley) for assistance / customer service.

After serving the customer Riley (Female) announced in front of all the customers to the young cashier "Not call her down again, as there was another employee standing right there who could have assisted the customer." Riley spoke in a very aggressive,threatening & intimidating tone towards the young cashier.

As a store Manager Riley should know that this inappropriate, unprofessional & unacceptable behavior.

Riley needs retraining in professional development.

We do not treat our employees in…

I purchased a package of Casa Mamita taco shells which were to have 12 in the package.

I only received 11.

I do not mind paying for a certain product but I expect to get what I pay for.

I shop at the Aldi in Cheadle Heath, Stockport.

I have just got back from there and I still have steam coming out of my ears!

The "gentleman" behind me was only purchasing 2 items, which I failed to notice as the store was very busy.

I had an item of clothing to return, which I gave to the cashier after loading the conveyer belt.

At this point the "gentleman" behind me started huffing and puffing and being abusive.

He told me I was slow to unload my shopping - I wasn't - but that's beside the point.

The manager then opened 2 other tills which other people rushed to so he became even more abusive and complained that 'she' (I) was slow and now I was returning something.

I replied that I had waited my turn and was allowed to return an item.

At this point, frustrated, I told him to go…

I wish to let you know don't have your Christ labeled Cheese & Onion when they taste like plain crisp.

I have bought two large bags of Snackerite Cheese & Onion and every bag taste like plain crisp which is rather annoying when I am looking forward to a packet of Cheese & Onion crisp.

I would be willing to send you on a packet so you can try yourself.

I will make sure that I don't waste any more money in buying these crisp.

Thank you.

At 9:10am on the 3rd April I took a pair of secateurs to the checkout at Aldi Hervey Bay.

The were priced in the catalogue at $6.

99.

The checkout charged $9.

99 When I pointed out the error, a tall bloke I took to be the manager was called.

He said to the checkout clerk that they would not yet be marked down as they had only just been put out.

I told him the price was up on the overhead board, so he"'went to check".

He came back and said it wasn't, I told him that was bullshit, and he replied "I can't be responsible for what my customers do to my signs" Now, if that had of been Woolies or Coles, instead of that nonsense, I would have been given the item free of charge, as it was the shop's fault.

Aldi are guilty of false advertising (as well as bad management) as the item appears…

Just been shop at wellingborough.

Shooed for£6.

73.

Wrong change given £ 2.

00 short!

Couldn't go back to store when realised as was across the road and on sch run.

I know it's only two pound but even so.

If you check records for the end of day You will see this doesn't tally

I purchased Bramwells Pure Australian Honey from your Miranda store.

When I returned home it had spilt over all my other groceries.

The lid had been place on crooked and the plastic seal placed over the crooked lid.

on Thursday 21st march 2013 i shopped at my local store of keighley westyorksire, i have shopped at aldi for 3 years and never had a problem until this day were my healthy start vouchers witch are a government seam for healthier eating, were all of a sudden not accepted, i think this is outrageous as it is a supermarket witch the government advertise we can use the vouchers in.

i would like to know why these changes have been made and why people that accept benefits receiving healthy start vouchers cannot use them in your stores ?.

jade maude

I recently bought some yoghurts from the Aldi store in hessle recently as we do most of our weekly shopping here and my daughter was eating one the other night after her tea, she then pointed out to me there was something in her yoghurt she spat it out her mouth it can only be described as dried glue it was about 1cm long and white and hard either glue or plastic.

I obviously didn't let her eat the rest but it worries me as my daughter is 4 so was aware and dost this out my younger daughter could have easily eaten this yoghurt and she is only one she probably would have swallowed it.

I am really disappointed at this and I don't know what to do which is why I chose to email j am a regular shopper at Aldi I gk every week but I need to know what's going to be done about this.

I have kept…

I have been shopping at Aldi for a few years now and we always spend a respectable £100 every month for our grocery shopping.

Today as we literally have nothing but cobwebs in our cupboards we decided to do our shop, me my partner and my 6 week old baby.

After driving a few miles to the store and getting our baby ready in her pram, we get to the trolley area to get a trolly.

Me and my partner realise we don't have a pound between us and my trolly key is missing.

As other stores have done they have used their own trolly key to release a trolley for us.

So we decided to go instore and ask a member of staff to release a trolley for us so we can do our grocery shop.

The woman we spoke to (In a Sudbury store) Bluntly said she can't get us a trolley. "What do you expect me to do get a…

Customer service at Aldi is NEVER delivered with a smile or polite conversation.

Food is always thrown at the customer no matter how old and infirm or young and struggling.

But by far the worst is the PRESTATYN STORE.

I have shopped at Rhyl, LLandudno, Flint, Mold and Garden City stores.

Non are a patch on the staff at Iceland, or Asda and both stores are equally good value as Aldi.

But to see snarling, seething, dark looks levelled at paying customers your best bet is Aldi in Prestatyn.

I won't ever shop their again its a promise.

I purchased a bag of their 200g Seasonal Lettuce, only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate.

On closer inspection l couldn't believe it was a slug.

It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing from there again.

I purchased a bag of their 200g Seasonal Lettuce from the Colchester store in Straight Road only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate.

On closer inspection l couldn't believe it was a slug.

It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing…

Recently went into local Aldi store and after shopping which included milk and ice cream got to the checkout to be told that it was cash payments only as the chip and pin machines wernt working.

We were then advised to leave the shopping and go to a cash point a couple of minutes down the road to then wait in a cue for the cash point.

In the meantime my ice cream is melting.

I asked to see a manager but the young girl I spoke to asked the reason why I wished to see the manager so I said I was unhappy with what I had to do and all she said was" sorry but there is nothing we can do" I myself work for a large supermarket chain and we would never ask the customer why they want to see the manager.

The customer asked to see a manager then that is what should happen and we would never expect…

Aldi has been advertising online and in the media a smartphone for $199, which goes on sale for a week from the 6/3.

I went to the Mt Druitt Aldi store at 8.

30 when it opened to buy the phone.

Even though I was about the 5th person they had ran out.

The reason being that they only had allocatted 8 phones to each store.

Clearly not enough for a weeks sale.

This is clearly a breach of section 35 bait advertising and possibly section 18 false advertising.

On 25th November 2012 at Approximatly 2.

30pm i entered your Runcorn branch looking for some stocking fillers in your middle isle.

As there was nothing of any intrest in the store i exited the shop.

From behid me a LADY by the name of Llisa Woods proceded to challange me about shoplifting and asked me to unzip my jacket which i did. she searched me for goods of which she found noneI HAVE NEVER IN ALL MY YEARS OF SHOPPING FELT SO HUMILLIATED and the half hearted REPLY OFF THE ASSISTANT MANAGER WHO WAS SO UNREPENTANT OF HER ACTIONS.

Therefore i have decided to make a formal complaint about this member of staff and would like a full investigation into her treatment of me outside the store in front of members of the public.

Her uncompassionate treatment of me has left me deeply hurt and…

I am trying to find out the procedure of how to let Aldi know I purchased there mutlibag of cheese curls from the Loughborough Store of Aldi on Friday 30th November 2012.

Just had a bag today of the crisp and at the bottom of the packet was plastic shreds which some of them I have unfortunately eaten.

Appointment made at the Doctors but how do I inform Aldi and send the evidence?

I am entirely dissatisfied and have been a customer at Aldi for a while now!

I look forward to hearing from someone at Aldi to proceed where is the quality control and customer service you cannot find any contact details on the internet.

In April this year I completed a questionnaire rating my experience shopping at Aldi in my local store and was advised that this rendered me eligible for a £10 voucher to use against my weekly shop.

I subsequently completed a questionnaire online which Aldi e-mailed to me.

In May I received communication from an individual called Andrew Robinson from a company called Man Mew asking which store I wished to use my voucher in.

I advised him that I wished to use it in Glencairn Square, Kilmarnock.

To date I have not received my voucher.

I have e-mailed Andrew Robinson twice regarding this but received no reply.

I am a frequent customer in Aldi both here and in Germany and I must admit that I am surprised at this oversight and at a company which prides itself on good customer service…

Hi i was wondering if someone can help me out,2 days ago i brought a router from aldi when i opened it i noticed parts were missing from it,i took it back to the store and told them what was wrong with it and that i couldnt find my reciept the manager asked me when i bought it and what else i bought with it i told him the bits to go with the router and some veg he asked me to wait while he did a print out of my reciept.

When he returned i asked the manager if i could swap it for another one he told me they had no more left so i asked him if any of the other stores had any left,he went to check for me,when he came back he told me swinton did have one that i would have to collect it today,i asked him could it not be brought to this store as i didnt drive he told me no they didnt do things…