Uber

Hi, My name is Mohnish. This is in regards to a trip I had this Tuesday (12th March 2019). I have paid the bill but still it shows to be outstanding. Since I have paid through cash, I don't have a screenshot of bank/ wallet/ card statement. All I have are the Uber app screenshots. Its really frustrating that I am not able to use Uber because of this. Please get this resolved asap. Will wait for your reply.

Yours Sincerely, Mohnish

You have a driver by the name of Jamal Dawson in the Allentown PA area that drives for you. He approached me after a ride and told me that the next time i need a ride, to call him on his cell phone number.

He told me that he would use the UBER app to calculate how much it would cost from UBER and then charge me half so he can pocket all of the money. He told me has tons of customers like this and has been doing it for awhile.

You would think that you would not get a complaint about this seeing how i could save money.

However, I have morales and I am a business owner myself. I would hate to loose money this way from a thief like this. If this was me and my business I would fire him, or banish him from ever being able to drive for my company again.

I have read several complaints toward…

My grocery shop also give me Tax Invoice for my purchases. But the company like UBER doesn't. This I infer from recent my 4 rides with UBER. When I asked to the cab driver after the trip, I was told that the Tax Invoice would have been sent to your email ID. But even 2 months of the trip it was not arranged and not sent.

Further the UBER is happy to send only receipt to the email ID which can't be treated as Tax Invoice.

Can you help?

I had my first Uber experience this morning and it was terrible. I had a Dr. appointment at 9:15am this morning at a facility located about 15 minutes from my home. I contacted UBER (I-phone a/c) at approx. 8:20 am.

They responded and said they would be there in approx. six minutes and that it would take about 12 minutes to reach my destination. It is now 10:00 am and they have yet to show up. I have been following the driver on my I-phone UBER map and he/she has been as close as two minutes away and up to 12 minutes away.

At one point the driver was at the intersection of my street and the next cross street an still couldn't find my location. Can't wait to see if they charge me for this.....

i faced an absolutey etiquette less driver who started my trip 3 km before my pick up and did not cancel when asked upon to do so . as a result i was charged INR200 more than the estimated cash .

I infact asked the driver to call up the uber customer care since the customer has no facility to do so . HE REPLIED RUDELY and the kind of behaviour was not at all expected . H e in his arrogant tone asked me to go out the car without paying heed to the issue .

I clearly want my money to be credited and also action to be taken against the driver

On march 5 2019. I took uber flat share pass and I booked a ride from. Nkouda to gaziabad. I usually book this route ride for around 100-120 as this don't have any toll or mcd tax. But today the uberap divertes on a longer route and took a ride from delhi which is border and has tax. We came so far com of map that going back would have been another 30 mins.

I was charged for that mcd toll and my flat fare went to 224 from 119.. Again similar thing happened while returning . Even again the coat went to 329 from 119.

How is this possible. I have sent messages through app on review my fare but am sure no response would be there. As its a trick to charge more in the of McD and long route.. Great work.so I believe coz I took the pass they automatically placed on a longer distance so that it…

I never authorized the following transactions I also did to prove of the two $24 dollar transactions. I had my phone stolen so I know I didn't take those trips. Please help. Thank you.

Your drivers keep cancelling and your service is unrilable . Amature day here at Phoenix airport .. and it is not getting better it is getting worse.

My ride was 40 $ instead of 16$ that I was quoted when I sent for a ride. He told us he was heading down town afterwards and charged us for that. of 22 miles and charged us for that .

ASSHOLE I'm not going to ever use Uber ever again. All it does is over charge me and NO CUSTOMER SERVICE EVER. Fuck you.!!!

Someone open a account with Uber in my name not me please Call ASAP 415-7404866 need to close the account ASAP

The 1st driver came to building, drove past without picking up and I was charged for the ride. The 2nd driver went to wrong location and again I was charged for the ride. I have filed a complaint and a stop payment with my credit card.

I have booked a cab on 07-02-2019 for my husband, it was showing that he will reach by me around 15 minutes. I called him for the ride, but he denied to come then i request him please come if possible then he replied in hindi "tumko sharm nhi aati hai? - Do have you shame?" how can i come around 5KM distance. I said to him just mind your lounge, is this the way to talk to a lady, I don't have any interest to call you, i booked cab through Uber and Uber has provided this ride to me. Cab drive did not cancelled my ride and when i cancelled, Uber charge 94/- INR from my account. I really do not expect this type of service and this type of uncultured and rustic drivers from Uber. Please take necessary action against him. Here is the driver details:

Tata Indigo UP14 FT5144 DRiver: Santosh,…

on January 19 i update my debit card on the system not knowing that i had to wait for the system to verify the new debit card on that same day i contact customer service to find out the status of the payment i wasn't provided with clear in formation all i was told that i needed to allow 1 to 3 businesses days an im still waiting on the amount to be deposited in my account as direct deposit in the amount of 172.95. i need to speak with someone in america my number is 9108902266

Uber didn't pick us up for scheduled ride & we called for ride which ended up being late for our flight. 00 for Uber ride. 00 Uber cash rebate. They can charge you for a cancelled ride, but when it comes to their mistake and we were left without a ride at the proper time we had to eat the cost of rescheduling.

Something is rotten in Denmark. I have all the emails between us.

On Thursday evening January 4, 2019, I requested an Uber from the Omni Hotel at 1300 Houston St, in Fort Worth, Texas. The driver kept texting me to tell me he was there, but neither nor the hotel concirege service could find him anywhere.

I called and asked him where he was and I realized he did not come to the front of the hotel. I told him that he was in the wrong place. He argued with me and told me that I put the wrong address in the system.

I asked him if we was going to keep arguing with me or if he was going to come to the right place. He told me to cancel the ride with him. 00. Then I put the same hotel address into the system and another driver picked me up in 3 minutes.

I am requesting a refund for the canceled ride because the driver refused to…

00 for a cab ride. She was not made aware of any increase in price before or once the journey had started. 00 this is blatant theft. You should be ashamed of yourselves. I think you and your drivers should be outlawed from the UK.

I will at every opportunity degrade your company and it’s service.

Hi Team, I would you inform a very strange incident which I encountered during my last trip which wasn't really expected at all from Uber. I had booked the cab on Saturday from Versosa to Mira road and while doing so I have already selected Paytm as mode of payment.

But unfortunately the driver still insisted to pay of amount of Rs. 420 for the trip and he was adamant to lience to me so finally I had to pay him that amount. Later on, the Rs. 71 was deducted from the Paytm wallet as well.

So would kindly request you to please do the reversal of Rs. 420 in my Paytm wallet which I have paid extra from my trip. : +91 8169961150 with Uber while booking the ride.

Also please let me know in case of any further details are required so that we can expedite it and solve…

greetings,

Where has my gift card balance gone!!! I was charged 31.92 for the trip that went straight to my credit card . My Gift card balance is missing . In your instructions it states gift card will be used and a certain amount will be held . There is a full charge on my credit card and my Uber Gift card balance of 13$ and change is missing. BS!!!!!!!! I wan this fixed today . Love how you guys hide behind the firewall and never answer complaints and don't even have a customer service number to call in . This is my second complaint in 2 days and no response . Come Monday if I don't hear from you by today or within 48 hours I will be in my right to file a complaint with Consumer protections .

complaint number 2 Please assist,

I took an Uber ride today which was fantastic. This was a…

i witnessed a driver pick up my neighbor AND her 3 children and not use ANY car seats!!!!! CHILDREN ARE APPROX 6yrs old AND TWINS 3 YRS OLD

5725 Emerson ave n Brooklyn Center, MN sat 12/22.2018 between 1:30 AND4 PM ?? This is outragous and always against the law..... this should NEVER happen

I was blocked for no valid reason. The driver had no patience and he acted impulsively. Kindly accept my back as I have always been a loyal customer of uber. I am having a hard time being blocked and not able to use the app in much needed times.

2nd time flying into chicago midway and using the uber app 2nd time the driver was sent to the wrong pick up point even with my location app on but this time had to wait in the frigid cold catching a horrible cold and then trying to help with hospice with my dad your driver was excellent but your app is horrible will be trying lyft next time

An acquaintance I know had a Uber driver pick us up at Chuckchansi Casino in Coarsegold Ca. and the Uber driver drove us off the clock, so we paid him cash and the dude stole $3,000 from me and left me without a way to get home.

I accepted a shared ride and after accepting the ride I was told the pickup was four blocks from my location. At eighty seven years of age, the three minute walk took me well over fifteen minutes. Needless to say I missed the pickup and was charged a missed ride fee.

If I can not get a pickup at my location, the service is useless to me.

I drove my car to Sacramento, Ca on 11-3-18. However, I received a cancellation fee and another fee. I didn't use uber on 11-3-18

Hi Uber team, I had a nightmare with Uber last time I used their services. It was just unacceptable. from your team delivery executives not calling me without that cancelling my order. If you go to zomoto if this happens they ping chat and inform about order.

Here that option not there. Even if want contact customer care executive it will take 1hour always busy busy is coming.

Finally I got chance to talk to exuctive he say will certainly help you finally he say can't do anything give me good feedback without giving me solution how he's asking for feedback. call to this mobile number 9886483027. Thanks prashanth

00 am appt time... I always get picked up on the street @ 2600 S Normandie ave Torr calif 90502 ... I was standing on the street waiting the app said 2 min... car didnt show up said ride was cancelled...

so I tried another driver... he was great picked me up less than 5 min.. then call for another ride to go home... that guy was great.... I put a tip on there... I get home and notice I got charged for the driver that cancelled on me.. this is not right...

I was on the street waiting he didnt show up... if I cancelled it I would say yes its my problem... but this person cancelled on me and I get a fee for that ? im so low on funds and I was cheated out on 5 dollars my cel number is 3120-951-3137

As I was getting out of Mr. Munkhbat's SUV, he pushed the button to close the door before I could get out and I injured my leg. I was in pain last night but today it is pain and swelling.

I had surgery on that knee July 2017

m on Wed Oct 17th, she kept checking the status and Harron kept saying 10 more minutes, 6 times and he never came. After waiting for an hour the uber was cancelled and she had to take the train. 00 I would appreciate a full refund, as the car never came, was rude and lied about traffic etc. Thank you,

On Oct 12, 2018 I was charged 3 cancellations at $5 each - I never cancelled any drive - the drivers did not show up for a ride to 2207 3rd Ave on Oct 11 - period!!!! Please refund cancellation charges on my visa card - the charges were from one ride to 2207 3rd Ave Oct 11, 2018 at 10:58 am and a couple minutes priorPlease acknowledge my complaint Ingri H Dunton

if the story is true about one of your drivers leaving women off at a gas station and possibly putting them in harm's is a disgrace. this driver should be removed from your employees. you have the nerve to come on tv with a commercial about how you are trying to improve things and yet this happens.

my trip to the airport next month will surely not be with uber nor my wife or children. do the math please. 1 mentally ill man=losing 4 customer from 1 household and maybe other family members.

My instant pay has been restricted for over 48 hours ...I called Driver support The samn lady from India messed my damn account up by mixing emails up that had notjing to do woth my account now im stuck with no money something. Needs to be done asap

I believe this man had been drinking before my pick up. He smelled of alcohol and has the appearance of an alcoholic. but as I was told the local police will not touch UBER Drivers.. Which is scary to me!!!!!!.

He made me EXTREMLEY UNCOMFORTABLE and laughed after violating the driving laws and GETTING AWAY WITH IT. Something Needs to be done. This man should NOT BE A DRIVER

I’m writing for my senior citizen mom.. 89 cents.... She don’t have uber account.. Someone used her card number but not authorized... Probably a scammer using it... what do we do?

someone else is using my credit card to use uber, and your customer service line just keeps ringing and I need to know what phone number is connected to that account so I can file a fraud compliant with my bank. 8572774644 MARIA DEPINA

Uber driver could not find out house. I called him gave him the address and directions twice. He told me he was in front of the house, but my husband and I were standing in front of our house ready to go. No driver! He hung up on me after telling me I did not know my address, then he cancelled the trip. We then called a taxi and were one hour late. This happened On August 25, 2018 for pick up at 5509 Van Buren St., Hollywood, FL 33021. We have lived at this address for 53 years so this is not a new place.

Now I am being charged $6.00 for a cancelled trip that I did not cancel. Not happy with the response from the driver as he would not listen to me.

Incredibly rude driver named Ammon. He drove past my house so I called. I told him that he had driven past my house and that he needed to back up two houses and that I was standing in the driveway.

His response was "Don't tell me what I need to do" His response was incredibly rude and unnecessary , as I was just trying to inform him how to reach my house. I was flabbergasted by his nasty response. I will NOT be using this service again.

I have yet to find a reason for rudeness, especially when I am PAYING to use your service. For the first time ever, I left no tip. The only too Ammon needs is to learn to be decent to customers

I called Uber at about 2pm pm and gave them the address to take my son to. No one came and I was tracking where the the driver was. He waited for about 1 and half hours and when I went to take the dog out he was still there. After about 7 minutes he called him and he said he was already in a Uber cab and in the meantime there was was another driver waiting to pick him up and I told him he had left with another driver from Uber. My son was left at the blue and had to take a cab from there after waiting for almost 2 hours.

Please do not take any money from my account and I will not require your services anymore.

Awaiting for your response as it seems your phones are. It working.

Uber driver showed up to pick me up and refused to take me with my service dog. I offered to show him the paperwork for my dog and he didn’t want to see it, he said he didn’t want dogs in his car and left.

15 for canceling my Uber ride. 15 credit back to my credit card.

00 the person took a while finally came he came and as he got here he said I can not take you I have to meet a friend I said you wasting my time my he said sorry but I can not then he said ok I take you then he stop two blocks and said if I do I have to fly up there then he stoped at seven eleven and

said no call someone else I said please I must go is an emergency he said call some one else for some reason they charge me 50 then I request and said charges 24 then said more and more they charge me a lot of money no one took me I could not make it mow I got a big problem plus they took my money I do not know why I need the ,money please refund me the money that guy should not drive uber he was very irresponsible please help me I need my money back no one took me no where 757 206 51 06 this…

My complaint is that for at least the past six months the UBER car has not displayed an UBER id card. I find it scary to enter an unidentified car. I am elderly and mildly handicapped, cannot easily identify any make of car nor see the license plate # from the curb..

When I ask the drivers about this they all say they requested an ID DISPLAY CARD but have not received one.. complaint # 2. a waste of time and $ ! I have NO COMPLAINTS about the drivers. Thanks you for your assistance!

My complaint is, when riding on Uber the first time recently, by myself, the male uber driver, was listening to Forensic Files the true crime show, over the radio, and it was about male serial killers picking up women in cars and killing them! My husband complained over the phone to Uber, after called him up upset and screaming after my ride.

He did not remember my reason for being upset, and did not tell the company my story! I understand I will no longer be paired with this driver. WHAT KIND OF IDIOT, HAS TRUE CRIME SERIAL KILLER CRIME SHOWS BLARING OVER THE RADIO, WHEN HE PICKS UP FARES?

I thought I was going to have a panic attack or heart attack. "

I signed up to drive for Uber which took about a week to get approved. When I logged on and tried to go on line I was getting an error that I'm not approved to drive in Connecticut-which is the state I live in.

I checked my profile and everything on there was correct-listing Meriden, CT as my address. I called customer service and they said I have been approved it drive in Tampa, FL. I don't live nor have I ever lived in Tampa, FL.

My driver's license, registration & insurance all show my correct address of Meriden, CT. The customer service agent said he will put in for the correction. It will take about 2-3 WEEKS to be corrected. How can this be? Doesn't anyone look at the documents you upload at application?

It's only a week to be approved, how can a change take 2-3 weeks? The…

July 26th I was taken off my app not able to work because of a background check witch is fine butt you guys gave me no notice so I could make up the days that you took me off. 49 and I didn’t know it goes to Direct deposit after that time so I changed my bank info because I had just moved and changed banks and called the support team and told them what happend.

So two days later I was taken off again and wasn’t able to work for two weeks and never revived the money from that night still to this moment. And I have two daughters and Uber is my only income so I went to a green light hub after emailing over a hundred times and calling support cause they didn’t do anything.

When I did she was able to help me told me they could have fixed it over the phone now I am about to loose my car and…

I signed up a week ago and just got my approval to drive. When I tried to go on line it said I was not authorized to drive in my state. I called and spoke with customer service he said that I was approved to drive in Tampa FL.

I live in Meriden CT. My address on on line was right. My drivers license, insurance & registration are all Meriden CT. Ok, Fine please just fix it. Uber can fix it but it’s going be about 2-3 WEEKS!! What do they have to do that can possibly take that long?

We are off to a terrible start and I don’t feel like they care much.

A Uber driver stole my wallet, cell phone, credit cards ID, and cash. I called the driver to let her know that my wallet and phone was in her vehicle. She indicated that she had secured them and would deliver them to me. She never showed up.

I continued to call her with no response. I informed her that I needed my credentials and ID in order to catch my flight. the next day she notified me and told me my wallet, phone and ID were stolen from her possession because she left them in the car.

I Have Book The Ride After That I Reach My Location I Didn't Find The Driver Then I Called Him He was Not Replying I Have Tried So Many Times but He Was Not Answering After 30 Mints I Received The Message That You Have A Negative Balance Alto Number Is D18 06660

Friday while in Chicago. First guy drops off and then had to cancel to proceed. - then get charged $5.00 2nd guy talks to me and tells me to wait at the corner, never shows - then lies and says he drove me 0.93 miles and charges me $7.34 and never even picked me up 3rd Uber was fine

I'm the Manager of Chatsworth Mobile Home Park. On July 15, 2018 I encounter an Uber driver that was speeding down where I was parked. I gave chase and stopped him from speeding and he just didn't care and kept driving on the wrong side of the street and was driving 30 to 40 MPH. Our streets are an extension to our driveways and this driver was reckless and driving unsafe with a residents son who was 3 years old in the car and the babysitter.

When he stopped the car and I told him what he did was wrong his response was yeah sure and started yelling and telling me that he worked for the FBI and he can do whatever he wants. I really don't give a flying #*+* if he is working for the FBI and on top of it driving for your company. This is private property and as the manager I can ban anyone…

I called for uber in salt lake city on july 14, and was at 55 w south temple on the street for pickup. on my phone the message appeared that the driver was present. I never made contact with her . she cancelled the trip shortly thereafter ----------I then had to reorder uber and successfully got the ride.

I was charged for the above cacellation five dollars. not my fault...………...not my fault...... please refund the money.

telephone -432 5289976

thanks

I ordered an Uber yesterday and then saw a $50.00 charge on my paypal account which I then obviously saw debited from my bank account!!! Why did this happen??? I never authorized this payment and would like to get this refunded ASAP!!! What makes you think that's okay??? This is ridiculous and I'd like a response immediately but more importantly I want a full refund!!! This is UNACCEPTABLE!!!

Brian Allen 251-753-0263