We ordered $4300 of new kitchen appliances and had a terrible experience

We ordered $4300 of new kitchen appliances and had a terrible experience. Our scheduled delivery date was eight days after purchase, which is a long time when you need a new refrigerator. The delivery was confirmed the night before for between 8AM and Noon. I took the morning off work to be there for the appliance arrival. The delivery did not come. At 12:30pm I called Frigidaire Customer Service and was told it was running late, but would arrive within minutes. At 1:15PM I called customer service again and was told it may or may not be delivered. During this process we never received a call or any communication from the delivery team. The Frigidaire Representative was cold and indifferent when I told her I needed to go to work. I asked to speak to a supervisor or manager and was told to hold. The customer Service rep returned to the line and would not let me speak to a supervisor. I asked for a $50 credit on my delivery fees for the inconvenience and was told no. The only options the rep gave me was to keep waiting and hope the delivery would be made or cancel the entire purchase of three appliances. I cancelled the entire order and will never do business with Frigidaire again.