Waited two weeks for an international shipment to the US

Waited two weeks for an international shipment to the US. Local tracking shows it was delivered on 01/30/2026. Looked on my porch and...NOTHING. Calling customer service is useless. They tell me that since the shipment was sent by Surepost I would have to contact the shipper. Problem is the shipper is 5000 miles away and out of the office for days at a time. Why would I have to contact the shipper if it was the FedX's driver fault? Maybe FedX just doesn't want to deal with problems? This company is horrible. At least, in the past, when I have had to call UPS and USPS for delivery problems, they would attempt to track down the driver ASAP and find out where the driver placed my package. But noooo, not FedX. Plus I waited home and did not run errands to be sure I got my package. No FedX truck drove through my parking lot. Plus this driver, or maybe all drivers? did/do not take a photo as proof of delivery. This policy seems very open to fraud. The driver can easily read the return address and decide for themselves that there might be something valuable inside and steal the package for themselves. They could easily get away with this because there is/was no photo taken. The value of my package was $184.70 Horrible and incompetent company whose customer service has absolutely zero value.