Sent a complaint to Taco Bell about service/food (bought 2 $5 boxes that were bad

Sent a complaint to Taco Bell about service/food (bought 2 $5 boxes that were bad...coke was flat and had No ice, Taco was stuck to the bottom and fell apart when picked up.---Got the message below 3 day later--no one got back to me...next stop is online post about this unbelievable service (or lack of service) I do have the receipt.... Hi there, Thanks for reaching out. Just letting you know we got your feedback and will be in touch soon. Keep an eye on your junk and spam folder in case our reply doesn't make it to your inbox. Thank you, Taco Bell Customer Care