Laila Nump-Red Roof Inn-1723502709
0
Red Roof Inn located 200 W. Palmdale Blvd. Palmdale CA.
9 nights King Size Bed one adult - one child
August 02, 2024 - August 11, 2024
$60.00 deposit returned to the guest upon check out
No other options available to change rooms as the motel was booked maximum
Issues.
Pubic hairs imbedded in the body towels and long hair's in the bed
Plaster with caulking flaking on the vinyl flooring from damaged bathroom door which resulted in repetitive sweeping for nine days/nights
Black mold growing in the tub faucet handle and other areas of the tub upon check in for nine days/nights
Large nail exposed near the toilet which scratched my arm when getting toilet paper for nine days/nights
Rust present on the bathroom walls for nine days/nights
Loud screaming and altercations with staff from disgruntled customer's which prevented sleep for six days/nights
The septic is sluggish with foul odor that lingered in the unit 107 for nine days/nights
The coffee maker was defective and replaced
The guest had to book some where else instead of reserving more night after the scheduled nine days/nights were concluded
The guest is requesting a full refund upon charged credit card or free nine night stay accomodation when the guest is ready to reserve at any Red Roof Inn indeed.
Complaint Department
Advised it will take (7) seven business days to conclude a response
The pictures will not upload on this website, it only takes pictures from the present, the guest would like to share the photos, reaching out again might help expedite the process
Laila Jump
661 779 3106
[email protected]
9612 E. Q 10
Littlerock, CA 93543
August 12, 2024 Monday
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