Kathleen Burnside-Wendy's-1715100944

0
Posted on May 7, 2024By Kathleen BurnsideWendy's
I wanted to bring attention to the poor experience I had tonight at one of your restaurants. It started when I was in the drive-thru and was looking over the menu. When I pulled up the employee working asked what I wanted to order and I asked for a moment to read the menu. Before I had the chance to finish looking over the menu (maybe 15 seconds), the employee began to pressure me to order using phrases such as "let's go", and "hurry up". I quickly ordered for my son and myself and pulled forward. There were no other cars behind me in line and when I got to the window I noticed the dining area didn't seem to be busy either. The lady took my card and quickly handed me 2 bags and the drink carrier and then my card then shut the window before I could even say anything. Not wanting a confrontation I left. When I got home I noticed the order wasn't even correct. The follwoing is what I ordered and what I received: Ordered: 1) Daves single burger 2) 2 Large Chocolate frosties 3) Large chili with onions and cheese 4) Small Fry 5) Medium Fry Received: 2 medium frosties Large chili missing onions Small and Medium Fries were in the bag however they both appeared to have been filled with only half the amount usually found for their respective sizes.

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