I've been a Subway customer for a very long time, but after today, that's coming to an end

I've been a Subway customer for a very long time, but after today, that's coming to an end. I made an order by mistake at the wrong store, but I caught it just after I pressed send. I called the store, saying I made a mistake, and could they deliver it, and she said yes. 30 minutes later, she called me saying they couldn't deliver it. I asked for a refund, and she said no to call customer service. I tried that, but your phone line is nothing but corporate garbage. I ended up calling another store to get me dinner. I've never been treated so poorly in my life. I would at least like something to be done. I live in Prince George, Bc . Please have someone call me. What would you like to unload? Kevin Empey 605 Quebec Street Apt 105 Prince George, Bc V2L 0G5 1-236-792-9509