I placed this order through the Subway app while in Manhattan, but it was mistakenly submitted to th...
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I placed this order through the Subway app while in Manhattan, but it was mistakenly submitted to the Brooklyn location. I called the store immediately to cancel and asked that the food not be prepared. The staff instructed me to return when a manager was available to process a refund.
Since then, I have visited the store multiple times, leaving my contact information each time, but I have never received any follow-up from management.
Because I attempted cancellation immediately and made repeated efforts to resolve this with the store, I am requesting corporate assistance in reviewing this case and issuing a refund or store credit.
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