I placed my online same day delivery order about 6:30 PM this evening and after an hour had passed...

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Posted on Mar 2, 2026By Theresa MurphyTarget
I placed my online same day delivery order about 6:30 PM this evening and after an hour had passed after my order was assigned to a shopper, I hadn’t received any texts so I checked and nobody had even started working on my order yet. I then had to call customer service and I was on the phone for approximately 45 minutes and was told that the shopper never showed up to take my order and that they would reschedule my order for the morning. I explained that I really needed the order tonight because my son has a rash and I was told to purchase a specific cream for it tonight. Then I was assigned another shopper and instead of my order being here about 9 PM it didn’t come until after 11pm. And the worst part of it was that the cream was out of stock and that was the only reason I did the delivery order in the first place was because I really needed that cream. Then I figured if I was going to spend the delivery fee, I might as well get some other items. I go to the Abington, Massachusetts location and they do not pick up their phone, ever. I’ve been trying to call since November over another issue. However, I did double check first online that the cream I needed was in stock. There was six of the smaller size in stock and four of the large size in stock. I told my shopper I didn’t mind which size, I just needed this cream and that it was very important. She then sent me pictures showing that they were all out of stock. The only reason I did this order in the first place was to get that cream and I made sure to check that it was in stock and then I had to deal with all of that and now I am out a delivery fee and am supposed to tip the driver on top of the delivery fee. I also paid more for items that would’ve been cheaper elsewhere to save on yet another delivery fee however I still don’t have the cream that I need so now I have to get it from a different retailer and pay another delivery fee and another tip because I do not drive. This has been a major inconvenience and has taken up a large amount of my time this evening. I’m very frustrated and would like my delivery fee refunded and perhaps another free delivery and a credit to my Target account so that I can use that to tip the driver as it was not her fault.

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I placed my online same day delivery order about 6:30 PM this evening and after an hour had passed... | HissingKitty