I have been trying to contact a supervisor in the customer service dept

I have been trying to contact a supervisor in the customer service dept. The first call I had a hard time understanding the representative. They did connect me to a supervisor. Her speech was worse than the customer service rep. I asked to be connected to an on shore supervisor, which she did. However, the supervisor said I kept cutting out and said she would call me back, which she did not do. I called again and went the the same scenario and finally got another on shore supervisor. She said I kept cutting out and could not hear me. How do I get to a supervisor that I can talk to. I'm questioning why Zepbound cost $184.77 for a 28 day supply and with mail order a 90 day supply would be $1,479.92. If I got three Zepbounds at the drug store over a 3-month period, it would only cost me $554.31. Also why can't I get a 90 day supply of medications at the drug store. Between myself and my husband's prescriptions, it seems like all I do is go to the drug store because all the prescriptions do not come due at the same time. Very disgusted with Wellcare. Sorry I ever left optumRX.