I had spoken to 15 different people in regards to my Verizon service

I had spoken to 15 different people in regards to my Verizon service. I had just switched over from spectrum to Verizon and then I had to transfer back to spectrum and had to get a whole new phone number because Verizons mess up. I lost an entire day because of this. My phone apparently did not port correctly and that’s not my fault. I was told that once my service was restored that I was going to get a gift card to pay off the remaining balance on my phone from spectrum. I was also told that I was going to be able to keep my phone number. And also keep my device. I ended up being lied to. I was told that I had to bring in my device and transfer it to a brand new device and that’s not what I was told before. I was transferred so many times by so many different people in different departments that I ended up having to go back to spectrum and get a whole new phone number and whole new service. I regret ever being a customer with Verizon for less than 24 hours. I expect a full refund. Because of Verizon’s poor customer service I am now back with spectrum. I will never ever recommend Verizon to anyone. It was horrible customer service after speaking to so many different people. You guys ruined my weekend, I don’t expect to get a bill at all, and I will not pay for it! very terrible customer service and I will be filing a report with the Better Business Bureau against you guys. You guys put me through hell just to switch over from spectrum to Verizon. And the treatment was very unfair. I even went into the store to get this resolved and the person that I spoke to was very rude. She is a manager there and she was nothing but a bitch to me. I want to file a complaint against her too. I did not get her name because she didn’t even introduce herself because she was such a bitch, but she is at this location: 8300 Van Nuys Blvd Panorama City, CA 91402 United States She shouldn’t even be a manager, nor should she work in customer service if she’s gonna be rude to people.