Elmarie Delport-Vodacom-1746176041

0
Posted on May 2, 2025By Elmarie DelportVodacom
I phoned beginning April to cancel my data contract with Vodacom because I was paying R404 for 10 gig (old contract). I was offered a new contract and when I received the documents via email realised I will be locked into a long term contract again so had the new contract reversed. The lady told me it will take a month to reflect as reversed so I can only cancel my contract at the end of April but will be able to do it with immediate effect. I phoned on 1 May but call was not answered. Phoned today 2 May - held on for almost 20 minutes just to be told cancellation can only take affect end of May so I will have to pay for another month R404 for 10 gigs!! This is unacceptable. Please assist with immediate cancellation and refund. 0726102958. I want to buy my data pay as you go

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