Chris-Ashley Furniture-1727107039

We visited your Columbia, MO store on July 28, 2024. Order #: 030D092922. They delivered the couch on August 6, 2024. The couch they attempted to deliver was Broken, yet they still tried to deliver it. We refused the delivery. We agreed to a second delivery attempt. The couch was delivered on August 12, 2024. The delivery team showed us that it was damaged. However, that evening, we discovered the inside frame or supports are damaged. We reported the damage the next day. They told us you can send a replacement again, on August 17, 2024. Again, the third deliver was broken. August 21, 2024, they tried again and failed us. After 4 attempts, you failed the Sales Contract. We have given you plenty of opportunities to deliver new and undamaged furniture. Not once have you been able to deliver such item. We immediately demanded a Full Refund due to your Breach of Contract and Failure. After weeks of sending emails, phone calls and store visits you are ignoring us and our legal rights. They failed our Contract, 4 times, and once we demanded a Full Refund...they run and hide.