Barry Neil-Truist Bank-1732116112

My wife arrived at the local bank in Palm Coast with paperwork in regard to our son's accounts. Their teller named Ericka looked at the paperwork and immediately threw it in their trash and told my wife it's their paperwork. My wife came out upset and I immediately went in to challenge this individual. She told me it's Truists paperwork and I corrected her to remind her that we printed the paperwork and I demanded that she retrieve it from their trash. Erika then slapped the paperwork in front of me. There were numerous customers overhearing this debate and she continued to be downright nasty. I wrote to their customer service on two occasions asking why this individual is allowed to be in front line customer service, they never replied. This employee has numerous complaints against her on a large search engine and therefore she has been getting away with this type of behavior for many years.